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All 41 Ontario hotels

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3.0 of 5 Hotel   |   3400 Shelby Street, Ontario, CA 91764
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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

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Ranked #27 of 41 hotels in Ontario
A recent review
4 of 5 stars reviewed 2 weeks ago
E M R Salton City, United States
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163 people have reviewed this hotel

Traveler rating
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    26
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Taipei, Taipei, Taiwan
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I recently booked a TWO room, two beds suites at this hotel for a family of 5. When we got there, they only gave us ONE very dirty, noisy air-con room? When i requested to have what i booked for, the front desk guy said they dont have such kind of room and he can give me the cooperate phone... More

Review collected in partnership with Best Western

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Battle Ground, United States
1 review
1 of 5 stars Reviewed 1 week ago

This hotel was terrible and should not have a good rating. The rooms are outdated, smell like smoke, and are dirty. The beds were terrible and seemed as old as the hotel. There were exposed wires and plumbing. The room we spent a horrible night in was dark and noisy. Try the hotels closer to the Ontario Mills Mall…similar price... More

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1 review
1 of 5 stars Reviewed 1 week ago

I do not recommend this hotel it need new management and restoration of rooms. This hotel is run down and attendance is weak. The smell overall is terrible. It stinks all over the place. I do not want to come back to this horrible experience. Bathrooms had broken items.

Review collected in partnership with Best Western

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Salton City, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Overall: Good, and would recomment. Good hotel about a mile from Ontario International Airport! Helpful Front Desk staff; room clean (although I did see/kill cockroach on bathtub rim!!) Restaurant overpriced. Breakfast was good experience. Good variety/good presentation. Shuttle driver helpful. THERE IS AN OFF SITE PHONE SCAM CALL THAT CAME TO OUR ROOM AT 2:10 A.M. Watch out giving out... More

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Victorville, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel had decent suites with everything you need to feel at home. The free breakfast buffet is wonderful, and the social hour is a good added bonus. All of the staff I encountered were courteous, professional, and friendly.

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arizona city, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Front desk staff was very professional and accommodating. Because of noisy neighbors, we were relocated to another quieter room. The rooms were very clean, nice décor, comfortable beds, too. This hotel is very close to I-10. but not close to stores, restaurants, etc. Difficult to find if you are not familiar with the area.

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ontario, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel had an extension cord running from the bedside to the mini fridge unsafe and a hazard big rig truck with engine running outside room at 4am front desk manager rude also lobby was being worked on and breakfast could have been better

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1 review
3 of 5 stars Reviewed 4 weeks ago

Just tell the front desk to do not put you in the room that you need to access through 2 doors on the second floor above the reception because it is very uncomfortable when the other guest is back and forth opening both doors.

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Sacramento, CA
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

OK. First let me explain my rating of 2.5. In my humble opinion it does not rate a 3--yet neither does it deserve a 2--hence the rating. We booked this hotel due to it's location, very close to the Ontario airport and also close to the AAA 400 Speedway racetrack. Yes, we flew down to watch the race. I'll start... More

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Loomis, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel was poor. The bathroom of the room still had a nightgown on the back of the door and a used douche under the sink when we arrived. When we brought this to the attention of the Front Desk their only response was "sorry".

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Also Known As:
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Plus Innsuites Airpark Ontario Hotel
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Ontario
Ontario Best Western
Address: 3400 Shelby Street, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 41 hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites 3*
Official Description (provided by the hotel):
Best Western InnSuites Hotel & Suites Airport/Southern California nestled in the suburbs of dynamic Los Angeles, features newly refurbished Studio InnSuites and two-room Executive/Family Suites plus romantic Presidential Jacuzzi Suites. Whether you are a frequent guest or this is your first visit to InnSuites Hotel & Suites, it is InnSuites' commitment to provide the exceptional value, service, and “Home Suite Home” facilities you expect when you travel. We invite you to enjoy a complimentary hot California breakfast buffet featuring healthy fruit, cereal, scrambled eggs, tasty sausage, potatoes, biscuits, gravy and homemade Belgian waffles, plus free Hi-Speed internet along with a free afternoon social hour to relax and meet new friends. ... more   less 
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