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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3.0 of 5 3400 Shelby Street, Ontario, CA 91764
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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites
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271 reviews from our community

Traveler rating
    88
    60
    43
    35
    45
See reviews for
81
56
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81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
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  • All months
    (271)
  • Mar-May only
    (48)
  • Jun-Aug only
    (61)
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    (89)
  • Dec-Feb only
    (73)
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fontana, United States
1 review
5 of 5 stars Reviewed yesterday NEW

thank you stephine and staff you are all the best stay are family ever had food happy hour family time is the best .When I got the news that my mom past the staff here are the best when it coms to comfort thank you all so much for this is what are family needed

Review collected in partnership with Best Western

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1 review
1 of 5 stars Reviewed yesterday NEW

This hotel was dirty and the staff was not friendly or helpful. We were told that it was undergoing renovation but could not see any sign that was happening. We did not get the same room as we had reserved and the hotel was not anywhere near full! The air conditioning did not work and the room was not clean!

Review collected in partnership with Best Western

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Tusayan, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

We had a couple of issues with the room. First, there was no cold water (or water at all) coming out of the faucet, our bathroom door wouldn't close all the way and, there way creaking above us all night long which way really annoying. It's like someone was just pacing back and forth the entire night Non-stop. It drove... More 

Review collected in partnership with Best Western

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Pasadena, California
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

I always check new places out before I allow employees to step foot in if its not to R.A standers for any hotel. From the moment I got there the front desk guy was a complete train wreck didnt even care about anything .i get to the room all I have to say is wow just stunning ...... Later that... More 

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Alta Loma, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Due to a water mishap in my home, I had to move out for a few days while it was drying out. I must say I was fortunate enough to have called Best Western Plus in Ontario CA. I needed the room for 2 nights initially, but had to lengthen my stay by a day. The front desk person was... More 

Review collected in partnership with Best Western

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Pleasanton, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My room was broken in to while I was in meetings. No forcible entry so in my opinion it was someone that works for the hotel. So far it's been 3 days since the incident and NO ONE has contacted me from corporate to even say they are sorry. Can't give the details of what was taken but all I... More 

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Marion
Top Contributor
52 reviews 52 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property is a favorite of mine. Standard rate gets you a King room or 2 Queens with couch, coffee table, wet bar, refrig, microwave, large bathroom, flat screen tv and individual thermostat controlled forced A/C&heat. The desk set up is excellent. There is 1 long table and a 2 smaller, little bit shorter table on wheels that tucks up... More 

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Riverside, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an exceptional hotel they make you feel welcomed and at home. I would recommend this hotel to anyone!! asdjflakjdfladjflkadsjflkadsjflkadsjflkajdsflkjfladsjfalksdjf;alsjfd;adsjflasdjfldsafjldsajlsadkjflsadkjf

Review collected in partnership with Best Western

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Ventura, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My husband and I was very disappointed for the first time at a Best Western. There was mold growing on the bathroom celling, toilet dirty, ants coming in from a crack, and fridge coming out from wall. The hotel definitely needs a update and a renovation.

Review collected in partnership with Best Western

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ONTARIO, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My Family U Guys Will Love It The Food Was So Good Just Love It The Room Was So Clean . The Beds Was So So COMFORTABLE. :) Mr.Redond went out of his way to hlep my Group of Family the kids just love it in the Dods to it is for a familys

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Address: 3400 Shelby Street, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites 3*
Number of rooms: 150
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Also Known As:
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Ontario
Ontario Best Western

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