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All 41 Ontario hotels

BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

3.0 of 5 Hotel   |   3400 Shelby Street, Ontario, CA 91764
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Ranked #26 of 41 hotels in Ontario
A recent review
4 of 5 stars reviewed 1 week ago
E M R Salton City, United States
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162 people have reviewed this hotel

Traveler rating
    53
    41
    27
    17
    24
See reviews for
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46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

I do not recommend this hotel it need new management and restoration of rooms. This hotel is run down and attendance is weak. The smell overall is terrible. It stinks all over the place. I do not want to come back to this horrible experience. Bathrooms had broken items.

Review collected in partnership with Best Western

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Salton City, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Overall: Good, and would recomment. Good hotel about a mile from Ontario International Airport! Helpful Front Desk staff; room clean (although I did see/kill cockroach on bathtub rim!!) Restaurant overpriced. Breakfast was good experience. Good variety/good presentation. Shuttle driver helpful. THERE IS AN OFF SITE PHONE SCAM CALL THAT CAME TO OUR ROOM AT 2:10 A.M. Watch out giving out... More

Review collected in partnership with Best Western

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Victorville, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel had decent suites with everything you need to feel at home. The free breakfast buffet is wonderful, and the social hour is a good added bonus. All of the staff I encountered were courteous, professional, and friendly.

Review collected in partnership with Best Western

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arizona city, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Front desk staff was very professional and accommodating. Because of noisy neighbors, we were relocated to another quieter room. The rooms were very clean, nice décor, comfortable beds, too. This hotel is very close to I-10. but not close to stores, restaurants, etc. Difficult to find if you are not familiar with the area.

Review collected in partnership with Best Western

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ontario, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel had an extension cord running from the bedside to the mini fridge unsafe and a hazard big rig truck with engine running outside room at 4am front desk manager rude also lobby was being worked on and breakfast could have been better

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 3 weeks ago

Just tell the front desk to do not put you in the room that you need to access through 2 doors on the second floor above the reception because it is very uncomfortable when the other guest is back and forth opening both doors.

Review collected in partnership with Best Western

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Sacramento, CA
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 3 weeks ago

OK. First let me explain my rating of 2.5. In my humble opinion it does not rate a 3--yet neither does it deserve a 2--hence the rating. We booked this hotel due to it's location, very close to the Ontario airport and also close to the AAA 400 Speedway racetrack. Yes, we flew down to watch the race. I'll start... More

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Loomis, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel was poor. The bathroom of the room still had a nightgown on the back of the door and a used douche under the sink when we arrived. When we brought this to the attention of the Front Desk their only response was "sorry".

Review collected in partnership with Best Western

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Kansas City, Missouri
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here during the 4 rainy days California had at the end of February and beginning of March. We were there for my granddaughters adoption and decided to stay an extra couple of days to see the sights, but it rained all the time we were there, so you are welcome California, we brought the rain to your drought.... More

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Rocklin, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 6, 2014

Another great Best Western. (Weekly, I stay at multiple hotels.) The most comfortable bed. Very clean, and the staff I dealt with we're great, friendly intelligent, knew what rooms were available without having to take time to look it up. Very very peaceful setting, with Palm trees around the pool and hot tub. Didn't get there in time this trip... More

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Additional Information about BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites

Also Known As:
Best Western Plus Innsuites Airpark Ontario Hotel And Suites
Best Western Plus Innsuites Airpark Ontario Hotel
Best Western Plus Innsuites Airpark Ontario Hotel Ontario
Best Western Ontario
Ontario Best Western
Address: 3400 Shelby Street, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 41 hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS InnSuites Ontario Airport E Hotel & Suites 3*
Official Description (provided by the hotel):
Best Western InnSuites Hotel & Suites Airport/Southern California nestled in the suburbs of dynamic Los Angeles, features newly refurbished Studio InnSuites and two-room Executive/Family Suites plus romantic Presidential Jacuzzi Suites. Whether you are a frequent guest or this is your first visit to InnSuites Hotel & Suites, it is InnSuites' commitment to provide the exceptional value, service, and “Home Suite Home” facilities you expect when you travel. We invite you to enjoy a complimentary hot California breakfast buffet featuring healthy fruit, cereal, scrambled eggs, tasty sausage, potatoes, biscuits, gravy and homemade Belgian waffles, plus free Hi-Speed internet along with a free afternoon social hour to relax and meet new friends. ... more   less 
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