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All 41 Ontario hotels

Sheraton Ontario Airport Hotel

3.5 of 5 Hotel   |   429 N. Vineyard Ave., Ontario, CA 91764
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67%
Ranked #20 of 41 hotels in Ontario
A recent review
5 of 5 stars reviewed 1 week ago
Javierc66bc Puerto Vallarta, Mexico
  • Overview
  • Reviews (115)
  • Photos (10)
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115 people have reviewed this hotel

Traveler rating
    29
    48
    25
    8
    5
See reviews for
19
13
14
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Puerto Vallarta, Mexico
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

On this trip I travelled with my family and 84 year old mum. The hotel served our purpose. The staff was always friendly and helpful. I requested a wheelchair accessible room which was great. Everyone slept well. The restaurant and bar lounge on site is adequate for the people who stay here. There are a lot of local options to... More

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2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Hated it. At first it wAs ok I had a corner room on the fifth floor rooms are outdated compared to other rooms but it was ok. Then the horror started when I needed a 2 bed and they moved me to the second floor where it was hot and humid in the hallway. I get to my room and... More

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Ontario, California
1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel two weeks ago for a family reunion and I was very disappointing with the restaurant. The service was horrible since I waited 15 minutes to be seated and my server was quick and rude ,she seemed like I was inconveniencing her . She didn't know the menu. In the morning we came down for the buffet... More

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Denver, Colorado, USA
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The blankets are soft pillows super fluffly. They give you and incentive to not have your room cleaned but with a 9 month baby cleaning is critical. Didn't have enough time to go to the pool. We did have a problem with the air conditioning in our room but asked for someone to fix it.

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Los Angeles, California
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 24, 2014

I'm sorry to report that I still have 2 more nights here... This hotel does not live up to the Sheraton name! Upon check-in, I was told that I reserved a double room. I'm pretty sure I reserved a King room. Front desk advised if I wanted a King room, I would need to upgrade to the Club Level for... More

Was this review helpful? Yes 1
San Diego, California
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 3, 2014

We were passing through LA on a road trip and stayed at this hotel for a quick overnight. We chose this location due to proximity to the freeway. The lobby and public areas were decorated well and the staff were all very friendly and helpful. The beds were comfortable and the rooms was very quiet. The rooms did not have... More

Was this review helpful? Yes 4
Richmond, Virginia, United States
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 13, 2014

I stayed here for work in April. The room was nice, but you could tell the bathroom needed updating. The exercise room was in great shape and I got a voucher for the breakfast which unfortunately wasn't ready when I got there so I had to wait about 15 min for them to get the food out. Overall a nice... More

Was this review helpful? Yes 1
Addison, Texas
Top Contributor
82 reviews 82 reviews
49 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 11, 2014

I haven't stayed here since 2004 and was pleasantly surprised. The rooms are nicely appointed with plenty of outlets throughout. Very comfortable beds. Very clean rooms and bathrooms. The carpet seemed very new. Curtains as well. I had hoped there would be refrigerators in the room. No such luck, and it cost $15 to have one put in the room... More

Was this review helpful? Yes 4
Los Angeles, California
Top Contributor
114 reviews 114 reviews
84 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed April 26, 2014

I stayed here about three years ago and was satisfied with my stay then. I see the hotel has had at least a basic renovation (lobby area) and the rooms seem a little spruced up as well. I stayed then as well as now on the club floor and it is the best value club floor in the Starwood chain.... More

Was this review helpful? Yes 1
Culver City, California
Contributor
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 17, 2014

So, I was driving back from Coachella Music Festival and was just EXHAUSTED. It was around 3 a.m. I pulled over off I-10 and googled where I would be in an hour driving-wise. Answer: Ontario. Pulled up tripadvisor app and this place has good reviews and is right off the freeway, so I call. Night shift front desk guy (Micheal)... More

Was this review helpful? Yes 2
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Additional Information about Sheraton Ontario Airport Hotel

Address: 429 N. Vineyard Ave., Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Ontario Airport Hotel 3.5*
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Also Known As:
Sheraton Ontario
Ontario Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Located in the heart of the Inland Empire, we are within walking distance of popular shopping and tourist attractions and just minutes away from the Ontario International Airport. ... more   less 
Number of rooms
164

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