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Radisson Ontario Airport

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2200 E Holt Boulevard, Ontario, CA 91761
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1 room 1 guest
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Radisson Ontario Airport
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351 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I want to thank the general manager Jesse Hudson for accommodating us at our recent stay at this hotel. We stayed in the presidential suite and it was just as wonderful as wonderful can be. The room is gorgeous and huge but not too big as I thought it might be. The room was clean and the bed was very... More 

Was this review helpful? Yes 3
Fontana, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I really had a great overnight stay at this hotel, the room was very clean and the bed slept super. My check in with the hotel staff clerk, by the name of Debbie was the greatest. She made my wife and I really feel at home.The whole staff was friendly and very courteous.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I awoke the 2nd night of my stay to feel 1 roaches crawling over my face. Tried to kill them but they were too fast. I went to shower off and found a 3rd roach on the shower able to use the hot water to kill him Called front desk response GM will fix at 8am I could not sleep... More 

Was this review helpful? Yes
Jesse H, Manager at Radisson Ontario Airport, responded to this review

Thank you for taking the time to post a review of your recent stay with our hotel. I have reached out via phone and wanted to reach out here as well. My staff and I strive to provide the best guest service and it is unfortunate that we failed in doing so during your stay. On behalf of the team... More 

Costa Mesa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Do not stay in this hotel if you drive a Tahoe, suburban or escalade!!!! The third row seats were stolen out of my suburban that was parked in front of the hotel, along with the seats from another suburban parked next to me. When we reported it to the front desk, they made an incident report, contact the police so... More 

Was this review helpful? Yes 1
Jesse H, Manager at Radisson Ontario Airport, responded to this review

Thank you for taking the time to review our hotel. Please accept my apology for the inappropriate and inadequate response form the front desk staff. We have implemented a series of procedures to better secure our property. If you would like to discuss your stay in more detail, please call the hotel directly and ask for Jesse. More 

Indio, California, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I would not stay here again. I could not find an elevator when I walked into the side of the hotel so I walked to the front of the hotel to catch the elevator to the second floor. Once I got off on the second floor and was looking for room 2085, I walked with my bags for 20 minutes... More 

Was this review helpful? Yes
Jesse H, Manager at Radisson Ontario Airport, responded to this review

Thank you for taking the time to review our hotel. Please accept my sincere apology for the disappointing experience during your recent stay. We are working to correct the concerns you shared from room maintenance to staff attentiveness. Thank you for your patience. More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here with a friend. Booked on Hotwire. Take heed, please read this! This hotel is terrible! Do not book one of those "secret deal" hotels if it's " west Ontario airport 3.5 stars with free parking and free breakfast" I'm not by any means uppity but this place felt like you are swaddled in disgusting moisture and germs only... More 

Was this review helpful? Yes
Jesse H, Manager at Radisson Ontario Airport, responded to this review

Thank you for taking the time to review our property. Please accept our apologies as we are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff, and the condition of hotel in its entirety. Thank you for taking the time to provide us with your feedback, as it enables us to... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We needed a quick place to stay in that area and this seemed to be the best place with occupancy. The hotel seemed run down and near a loud train track. Breakfast was lousy and the staff seemed reluctant to do anything from serving juice to tea/coffee etc. The rooms were semi clean Would definitely not stay there again

Was this review helpful? Yes
Jesse H, Manager at Radisson Ontario Airport, responded to this review

Thank you for taking the time to review our property. Please accept our apologies as we are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff, and the condition of hotel in its entirety. Thank you for taking the time to provide us with your feedback, as it enables us to... More 

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