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All 41 Ontario hotels

Residence Inn Ontario Airport

3.0 of 5 Hotel   |   2025 Convention Center Way, Ontario, CA 91764
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Residence Inn Ontario Airport
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Ranked #5 of 41 hotels in Ontario
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Jeannemacl Beaumont, California
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190 people have reviewed this hotel

Traveler rating
    107
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    10
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Beaumont, California
Top Contributor
141 reviews 141 reviews
36 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

We often fly out of Ontario Airport early in the morning and always look forward to staying at the Residence Inn. Christina, at the front desk, always remembers us and greets us like old friends. The Marriott Corporation has a real jewel in her! We appreciate the park and fly amenity. The breakfast is complete and quite good. It is... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to acknowledging Christina. I'm lucky to have an associate like her and will share your comments with the staff. I'm glad to hear you enjoy our breakfast. Hope to see you soon! Cindy Ybarra More

Central Coast California
Top Contributor
152 reviews 152 reviews
47 hotel reviews
479 helpful votes 479 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was not impressed. The kitchen had sticky food goo and grime on the cabinet doors and after touching them I had to wash my hands. The place felt very dated and in need of a refresh, even though the bed was awesome and the tv was huge, it lacked a modern feel. The desk didn't even face the tv... More

Was this review helpful? Yes 1
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for your feedback, they help us in improving our property and I will meet with each department to present your comments. I certainly apologize you encountered noise issues with the guest above you. Please contact me if you are willing to give us a second chance. Thank you, Cindy Ybarra More

Las Vegas, NV
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

If you need to stay anywhere this weekend or in the future. I recommend this Hotel, Tiffany Savaglio (spelling) was friendly and met all my needs. She went out of her way to make my stay pleasant. The room was comfortable and the free breakfast a nice touch.

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, What a pleasure it was having you as our guest this weekend. I'm excited to hear that you had a positive experience with one of my staff members. I will make sure I share your comments with our staff including Tiffany. Thank you, Cindy Ybarra More

Stockton, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a very nice experience in our past visits at the Residence Inn in Ontario, California. The registration Desk is manned by young people who are very friendly. We had just come from a Residence Inn in Phoenix where the staff was not any where near as friendly as the staff in Ontario. We checked in went to our... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm elated to hear that you had a good experience here at the Residence Inn, Ontario. We strive on customer service and I appreciate the time you have taken to post this review. We hope to see you soon if you're out here again. And Thank you for making us your hotel of choice. Cindy Ybarra More

Beaverton, OR
Top Contributor
162 reviews 162 reviews
61 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed March 17, 2014

Greeted by possibly the nicest hotel staff I have ever come across. Made me feel at home from the moment I walked in. Room was everything promised. Nice beds, well cleaned, well stocked kitchen, excellent television choices, evening reception was a cut above the normal Residence Inn offering. Breakfast was excellent and the staff kept up well with demand. Hotel... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, How exciting to hear these great comments regarding the staff, your breakfast experience and the cleanliness of the rooms. I'm also excited to hear that you were greeted while staying at the hotel. I love to share comments with our associates and we value everyone's feedback. We hope to see you soon!! Cindy Ybarra More

Bakersfield, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Stayed here overnight for a flight and it was great. Lauren at the front desk was incredible!!! She helped with airport information, setup a taxi (since shuttle was not running that early), helped with extended parking, and even told me where to find the iron in the room (in the closet behind the front door). It was a great stay... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm excited to here that you enjoyed your stay with us and Thank you for taking the time to post your comments regarding our clean rooms. I'm lucky to have an associate like Lauren work with me. I will definitely share your comments at the staff meeting. Hope to see you soon. Cindy Ybarra More

Tacoma, Washington, Usa
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2014

Stayed one night during a work week and found the room in the hotel to be very well kept and conveniently located near the airport as I had an early flight the next morning. I would like to specifically thank Tiffany Savaglio for her positive attitude and the ability to accommodate my request for a top room floor. She went... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for posting this review. I'm lucky to have staff members like Tiffany and will definitely share your comments with our staff. Thank you for also mentioning our clean rooms. Cindy Ybarra More

Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed March 4, 2014

I'm middle of the road with this hotel. While the staff at the front desk, the dining room, housekeeping, and maintenance were exceptional, the sales department and the general manager were unwelcoming and had some attitude issues that you don't often see in the hospitality industry. We were scheduled for an extended stay at this hotel, and one day before... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, First and foremost I apologize for your experience during your stay. I certainly understand your frustrations with this matter. We strive to make all of our guests have an excellent and problem free trip here at our hotel. It was my understanding that the issue you had with the room was handled by my manager on duty... More

Colleyville, Texas
1 review
4 of 5 stars Reviewed February 23, 2014

Nice hotel, very friendly Staff, good breakfast. Onsite security at night. All in all a good stay! Convenient to many local attractions. Only negative is the noise from the nearby airport, freeway, and the train whistles at night.

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post this short but nice review regarding our hotel, staff and breakfast. I will share these comments to our team members. Thank you, Cindy Ybarra More

Bell, California
1 review
4 of 5 stars Reviewed February 20, 2014

We stayed here back in Dec.2013. We loved our stay. Very clean rooms. The staff went out of their way to accomdate any need we had. Breakfast was ok. They need more of a selection. Grounds were always clean and kept up. Will definetly stay there again cant wait! Staying again on Mar 28-30, 2014. Hope our stay is as... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm glad to hear you enjoyed your stay with us back in December. Thank you for sharing your comments regarding the staff, clean rooms and grounds. Being an outdoor property this has been a challenge for us and I'm excited to hear your comment. Thank you, Cindy Ybarra More

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Additional Information about Residence Inn Ontario Airport

Also Known As:
Residence Inn Ontario Airport Hotel Ontario
Residence Inn Ontario Airport Hotel
Residence Inn Ontario
Ontario Residence Inn
Address: 2025 Convention Center Way, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Ontario
#6 Family Hotel in Ontario
#11 Romantic Hotel in Ontario
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Ontario Airport 3*
Official Description (provided by the hotel):
The Residence Inn by Marriott Ontario Airport hotel offers apartment-style suites with separate living and sleeping areas, fully equipped kitchens and free high-speed Internet access. Enjoy our hot breakfast buffet daily & our weekday social hour (Mon-Thur) - both complimentary! The Residence Inn Ontario Airport hotel is adjacent to the Ontario Convention Center, the Ontario International Airport (ONT) and just 3 miles from the new Citizens Business Bank Arena, home to ECHLs Ontario Reign. Enjoy shopping at Ontario Mills, South California's largest shopping and entertainment complex. Shopping at Victoria Gardens and Montclair Plaza are also nearby. For play time, the Residence Inn Ontario Airport hotel is near Epicenter Stadium, Auto Club Speedway (formerly California Speedway), Raging Waters Park, Fairplex in Pomona (LA County Fair) and many other events. Los Angeles County's beautiful mountains, beaches and desert playgrounds are all easily accessible from the Residence Inn by Marriott Ontario Airport hotel ... more   less 
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