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All 41 Ontario hotels

Residence Inn Ontario Airport

3.0 of 5 Hotel   |   2025 Convention Center Way, Ontario, CA 91764
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84%
Ranked #8 of 41 Hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
raininroses Salinas
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218 reviews from our community

Traveler rating
    121
    62
    20
    12
    3
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49
20
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89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • German first
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English first
Los Angeles, California, United States
1 review
2 of 5 stars Reviewed yesterday NEW

I reserved a room for two nights for a stay in September. I was part of a group participating in meetings at the nearby convention center. We were supposed to have a guaranteed block of rooms for a set price. I called at 9pm to say I was on my way on my day of arrival. I had made my... More

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Salinas
Top Contributor
80 reviews 80 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is great. The staff was always friendly with assistance for anything (like finding the switch for the ceiling fan) or just recommendations for food. The location of this place if you are here for the Convention Center is just perfect, and the area of the hotel feels safe. The room was clean and felt like home while we... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm glad to hear that my location worked out good for you while attending the Ontario Convention Center. It always makes me happy to hear about my staff and the room cleanliness. We hope to see you soon! More

Everett, Washington
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Marriott is our family's hotel chain of choice when we stay in a chain hotel. We've always had good stays with Residence Inn, but this one is exceptional. The staff goes out of their way to make your stay pleasant, and while the hotel was full for conventions (and why we were there), the sales manager walks through the dining... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Dear Valued Guest, How exciting to hear that Marriott's are your choice of hotels. I'm delighted to hear that your experience with us was a good one. I'm proud to work with a unique team here at the Residence Inn, Ontario Airport. We hope to see you soon!! More

Caledon, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I have never stayed at a Residence Inn and I was so amazed by the friendliness of the staff and the quality of the hotel that I will absolutely choose a Residence Inn again when I travel for work or for pleasure. The breakfast was fantastic as was the dinner every night.

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I appreciate you taking the time to post your comments on this site. I'm glad to hear that you enjoyed your stay with us even though you have never stayed at a Residence Inn before. We are a unique property and have great amenities. Hope to see you soon!! . More

San Marcos
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel in November 2012. I choose this hotel because it was a Residence Inn by Marriott, complete with complimentary WiFi and complimentary buffet breakfast, and it's closeness to the Convention Center. I was in town to attend the MATA Expo, and the staff was pleasantly helpful with their fantastic service and insightful suggestions for nearby restaurants.... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for choosing our hotel while attending your conference at the Ontario Convention Center. Here at the Residence Inn we have great amenities that will make your stay comfortable. Thank you for your comments regarding the staff, breakfast and room cleanliness. These are very important to me. Hope to see you soon! More

1 review
5 of 5 stars Reviewed 3 weeks ago

I enjoyed the hospitality and friendliness of the entire staff at the Residence Inn. Michelle, Christina and Lauren from the front desk staff were exceptional helpful with recommendations and accommodations at all the near by attractions and restaurants. The facility is very well maintained and clean. The room was well equipped with all accommodations for feeling like you are at... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for your great comments regarding my three staff members Lauren, Michelle and Christina. I'm lucky to have the entire team on board. I'm glad to hear that you felt that home away from home feeling with the well maintained and clean rooms. Thank you, Cindy Ybarra More

Sacramento
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

What stood out to me was the staff. Most friendly and attentive I have experienced in a long time. The room was exceptional and the full kitchen was nice. Lots of free snack at dinner time. Older facility but the other positives more than made up for it. After a poor experience at the Hilton across the way the prior... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm very lucky to work with talented and friendly associates. I'm excited to hear that you that you enjoyed your stay here and hopefully you can return next year with your family. Thank you for taking the time to post your review. Hope to see you soon! Cindy Ybarra More

Grass Valley, California
1 review
5 of 5 stars Reviewed 4 weeks ago

This was our first time staying at a Residence Inn. We were pleasantly surprised by the amenities offered for a very reasonable price. Most of the people staying there were families who used the pool, etc.to enjoy their time. The rooms were a good size with a fantastic kitchen. We also discovered that dogs are allowed for a $100 cleaning... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, How exciting to hear that it was your first time visiting my hotel. I'm happy to hear that you enjoyed your stay with us. We are very unique with the amenities that we offer. We also know that your pets love to travel as well. Hope to see you soon. Cindy Ybarra More

Orlando, Florida
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a nice hotel in the Ontario area. Very convenient to everything in the Los Angeles area. Hotel staff is very nice and professional. Beds are very comfortable. Rooms are very clean. Internet works great. Only negative the carpet needs to be replaced.

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post this comment regarding your most recent stay. I'm glad to hear your comments regarding my staff and the cleanliness of the room. We recently completed renovation in September but I will follow up and look into the carpet comment. Hope to see you soon.... Cindy Ybarra More

Tucson, Arizona
2 reviews
5 of 5 stars Reviewed August 7, 2014

We booked this hotel for a convention, bringing our teenage daughter and her friend. The loft area has a king size bed, full bathroom, makeup mirror area, and TV. As soon as we checked in the girls headed upstairs. They were happy the entire trip as they felt that they had their own room. The downstairs bedroom had french doors... More

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm glad to hear that your kids had fun and enjoyed their stay in our penthouse suite. This room is very popular with families because it's almost like a mini condo. Thank you for your comments regarding the staff and cleanliness. We hope to see you soon! Thank you, Cindy Ybarra More

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Additional Information about Residence Inn Ontario Airport

Address: 2025 Convention Center Way, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Ontario Airport 3*
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Also Known As:
Residence Inn Ontario Airport Hotel Ontario
Ontario Residence Inn

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