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Residence Inn Ontario Airport

3.0 of 5 2025 Convention Center Way, Ontario, CA 91764
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Certificate of Excellence 2014
Residence Inn Ontario Airport
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Residence Inn Ontario Airport
Residence Inn Ontario Airport
Residence Inn Ontario Airport
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235 reviews from our community

Traveler rating
    130
    68
    21
    12
    4
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54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CA
Top Contributor
114 reviews 114 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Residence Inn near Ontario CA airport is older and well maintained. Rather than one big building, there are (25?) buildings. We prefer this to one large building as we can get outdoors quickly without the long halls and elevator. If you cannot handle stairs, request a first floor room. We had a "studio" unit with king bed, twin size... More 

Was this review helpful? Yes
Salem, Oregon
Top Contributor
63 reviews 63 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love the old style residence inns that are more like clusters of townhouses with wonderful sidewalks and mature big trees winding throughout... I love residence inns because of the full kitchen and a living room, nice balconies in the upstairs bedroom. Just like a really nice vacation home without the minimum stay requirements, and a lot less money. The... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I appreciate your comments regarding our hotel and style. It's nice to hear that you enjoyed our amenities. We are your home away from home.... We hope to see you soon. More 

Extreme North Coast of California
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was the first experience we've had staying at a Residence Inn! When traveling, we look forward to trying others having had an excellent experience at the Residence Inn Ontario Airport! We reserved a two bedroom, two bath suite; it was like 'home, away from home'. We were looking for room to spread-out since we were going to be staying... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm elated to receive this review regarding your most recent stay with us. Our penthouse is very spacious and it's perfect for a family with all the amenities included. I appreciate your comments about my staff and the meals we provided. I'm very lucky to have a team like the one I have here in Ontario. Hope... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I were visiting for the holidays and we were thoroughly satisfied with our stay here. The help up front were friendly and prompt when checking us in and out of our room. The room itself was very nice and clean and had lots of space. The kitchen was also well prepared with equipment considering it was after... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments regarding the front desk, the cleanliness of the room and the amenities. Please join again next year. More 

Brownsville, California, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

just want to thank you for the the good customer service that we received from your staff on the week of thanksgiving from Nov 26 - 30th 2014. We surely appreciate your service and we have been passing out the word that you are the best, and we did really enjoy our stay at your hotel, and we are looking... More 

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Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm glad to hear that you enjoyed your stay with us during Thanksgiving. Thank you for sharing your experience here on Trip Advisor. We hope to see you next year!! More 

Coopersburg, Pennsylvania
Top Contributor
344 reviews 344 reviews
62 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

I like my Marriotts which is why I picked this one, along with it being close to where I had business. My room was nice, a two bedroom two bathroom loft type room with a fireplace. Sadly the fireplace wasn't functional and the heater ran the entire time just to maintain 66 degrees. The clock in my bedroom was 12... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I certainly apologize for some of the issues you encountered during your most recent stay. This information is very helpful and will be addressed. Thank you for your comments regarding the cleanliness of the room, breakfast and the staff. Hopefully you will give us another chance so we can make the next visit a problem free stay.... More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

I stayed with my family in Residence Inn Ontario Airport for 43 days, we were 3 adults & 2 children (5&3 years old) in a penthouse. I communicate with the sales & marketing director who offered me a good rate for the extended stay, thank you Sue. The stuff is very friendly and efficient, Christina spent more than half an... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for choosing our hotel as your long term stay hotel of choice. We were happy to hear that you stayed with us for 43 days with your family and we certainly hope that you felt as if it was your home away from home... We hope to see you soon!! More 

Colorado
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 4, 2014

After researching "pet friendly" hotel prospects prior to our trip, we found that The Residence Inn in Ontario accepted the three cats we'd be traveling with. Upon arrival the receptionist was a true delightf and provided us with a perfect suite for the duration of our trip. We were extremely nervous about the condition of the rooms assigned as "pet... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking time to post your review. I'm happy to hear that your pet friendly suite was perfect clean room. Hopefully you can join us on your next trip for social hour. Thank you for staying with us here at the Residence Inn, Ontario Airport. More 

Davis, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed three nights at their penthouse suite with two king beds and two full baths. This is probably the best stay with our two adult kids traveling so far! Plus their services were prompt and excellent for every of our requests! Like they only allowed three devices to connect free WiFi in the room, but since we had four... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I'm happy to hear that the penthouse suite worked out for your family while traveling in the Ontario area. Here at the Residence Inn we strive on comfortable stay. We are your HOME away from HOME! We hope to see you soon. More 

Pigeon Forge, Tennessee
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2014

If the people who work here are an indication of the attitude of everyone in California, then it must be the friendliest place on earth. We visited from Tennessee recently and I couldn't have nicer things to say. The place is fantastic and the people are so nice and helpful. Very professional attitudes from everyone. The front desk, housekeeping, janitors,... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, How exciting to hear your comments about your most recent stay with us. We strive to provide the best customer service here at the Residence Inn Ontario Airport hotel and I'm elated to hear that we achieved our goal. We hope to see you soon! More 

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Additional Information about Residence Inn Ontario Airport

Address: 2025 Convention Center Way, Ontario, CA 91764
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Ontario Airport 3*
Number of rooms: 200
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Also Known As:
Residence Inn Ontario Airport Hotel Ontario
Ontario Residence Inn
Hotel Style:
#5 Family Hotel in Ontario
#7 Romantic Hotel in Ontario
#10 Business Hotel in Ontario

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