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Residence Inn Ontario Airport

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2025 Convention Center Way, Ontario, CA 91764
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Residence Inn Ontario Airport
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Residence Inn Ontario Airport
Residence Inn Ontario Airport
Residence Inn Ontario Airport
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247 reviews from our community

Traveler rating
    137
    72
    22
    12
    4
See reviews for
56
28
20
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Apple Valley, California
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I recently spent one night only at the Residence Inn Ontario Airport. I wish I could have stayed longer! This hotel is lovely with beautiful rooms with complete kitchens and plenty of storage space. The Residence Inn is a perfect family hotel with plenty of amenities including breakfast, pool, gym and spa. If you stay here don't... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for posting your feedback regarding your most recent stay with us. I'm glad to hear you enjoyed our spacious rooms with full kitchens. We hope to see you soon. More 

Puyallup, Washington
Top Contributor
141 reviews 141 reviews
59 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Remodeled hotel with friendly staff. The breakfast area is upstairs and they are just putting in a lift now. Good quality breakfast with a number of hot and cold items. Breakfast was busy when we were there and the staff could have been better in restocking. Two guests had to ask for items and I took the last bread which... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to post your nice comments regarding your stay. I will share your comments with our staff. I'm lucky to have an associate like Krystle and will also share your comments with her. I will look further into your comment regarding the tubs. Thank you. More 

Napa, California
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I took 4 female students to a conference. Rather than two rooms (one for them. one for me) we took a "penthouse" suite. Lower bedroom had glass french doors off the living room. Upper bedroom actually had a half-wall opening to the living room below. Both had full bathrooms. I slept on the sofa bed in the living room which... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for visiting us while attending a conference. I'm glad to hear the penthouse suite worked out for you all. I apologize that you encountered some issues with our internet service. We hope to see you soon. Thank you. More 

Abu Dhabi
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was pretty much like other Residence inns, except for the shower/tub. It has a rounded, slick bottom and, while there is a grab bar in the tub, showering while maintaining 3-point contact was a drag. Not recommended for this with balance or peripheral neuropathy issues. Beds are comfortable; service is good. They serve heavy hors d'oeuvres Monday-Wednesday evenings and... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for posting your review. Thank you for mentioning our comfortable beds and good service. I will be looking into the issues you mentioned. Thank you. More 

Denver, Colorado
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was comfortable. Only one room was completely private--others were more open. The kitchen was nice, though the staff did not replenish things like salt very much. Very responsive to needs and requests. The full breakfast was very good. Lots of choices. Right across the street from the convention center, so easy to pop back to the room for... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to send this review regarding your comfortable stay. I will ensure to follow up on your comment regarding the replenishing of items. We hope to see you soon, thank you. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Residence Inn is awesome! Our home flooded and we stayed there for almost 3 Months. The staff are so great, the kitchen Makes great breakfast, dinner is pretty cool too! It was Jan and staff heated the pool for my daughter and her friend! They go out of their way for us!! Thank you Residence Inn for a wonderful stay!!

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to write this review regarding your most recent stay. I will definitely share your comments with our staff. We love to hear that our guests had a nice stay and enjoyed our amenities. Hope to see you soon!! More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I highly recommend this hotel. The staff was so friendly and helpful; the rooms were so comfortable and the breakfasts were delicious. I would definitely come back. A special thanks to Christina who went the extra mile for me

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your stay with us. I'm proud to work with a team like the one here at the Residence Inn and I'm lucky to have an associate like Christina work here. Hope to see you soon. More 

San Diego, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We needed a place to stay that allowed pets, so we booked this room. I had never stayed in a Residence Inn before, but I would every time if they are all like this one. The pet rate was a flat $100 per stay (per pet I believe, but I am not sure since we only had one). They said... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for sharing your comments regarding your stay with us. I have a pet as well and love to take him with me while I'm traveling and I enjoy staying at hotels that are pet friendly. Marriott does have a flat pet fee for 1 or more pets at a $100 for a pet cleaning fee.... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 2, 2015

4th year in a row attending a conference in the area. Stayed at other locations previously and after staying 3 days here, wondered why I would stay anywhere else! Comfortable bed/room & kitchen! The others didn't even come close. Now I know why Scentsy houses their Home office traveling team here. It's the best around! Free hot & cold TASTY... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking time to post this review regarding your most recent stay with us. I'm so elated to hear your comments regarding my hotel and most importantly my staff. We hope to see you again next year, Thank you. More 

1 review
5 of 5 stars Reviewed February 16, 2015 via mobile

My husband & I stayed here for Valentine's day weekend and I expec it to be loud because it's close to the airport, but it was by far the quietest place I've stayed at. It felt like I was at home with the way the landscape was. I LOVED how close it was to restaurants and shopping malls. The one... More 

Was this review helpful? Yes
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking time to post this review. I'm happy that you were able to stay with us during Valentine's weekend. Hope to see you next year. Thank you. More 

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