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Residence Inn Ontario Airport

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2025 Convention Center Way, Ontario, CA 91764
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1 room 1 adult
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Residence Inn Ontario Airport
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308 Reviews from our TripAdvisor Community

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Orwigsburg, Pennsylvania
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed 2 nights in a spacious suite. Plenty of free parking. Room clean and full kitchen. Originally booked a two bed room but when I asked if I could have a king they were happy to switch for me. Free breakfast in main lobby each day. Not bad what you expect for a free breakfast.

Helpful?
Thank Jack B
California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in was fast and the lady at the counter was really nice. Parking was almost full the day we arrived and the next couple of days people even parked in double lane because there was no parking at all which tells me they have more rooms than parking and that is very inconvenient. I felt I couldnt exit with... More 

Helpful?
Thank Marumagic
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guests, I certainly apologize that you encountered some issues during your stay. I will share your experience with the appropriate departments and work closely together to find resolution. Thank you for taking the time to share your experience with us. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great property, great location, awesome staff! I have stayed at the hotel 12 nights sporadically over a year. The staff is awesome and fast. I get checked in quickly even a few time I had no reservation the moved fast. The rooms are standard for Residence Inn. The location is good as the airport, Starbucks, In N Out and the... More 

Helpful?
Thank T A
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us regarding your most recent stay. It's nice to hear that you enjoyed your stay with us and we hope to see you soon! Sincerely, Cindy Ybarra More 

Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I am a Marriott Platinum Premier Member who spends more than 200 nights in a Marriott property every year. When I entered the Property in Ontario, California last night, it looked and smelled like a Marriott. Attention to detail has been done properly at this location. I checked out the buildings surroundings today and could not find anything to complain... More 

Helpful?
Thank P S
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review about your recent stay at the Residence Inn Ontario. We are elated to hear that you enjoyed your stay with us. I will make sure to pass along your comments during our next employee meeting. We hope to see you back in the future. Sincerely, Cindy Ybarra More 

New York City, New York
Level Contributor
877 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel just for one night. There are more than twenty cottages in the hotel area, and there are two or more rooms in a cottage. My cottage was located at the furthest area, say 500 ft. away from the reception. The room with a kitchen was very spacious. This hotel is recommendable for a couple to... More 

Helpful?
Thank YacchanAmarone
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us regarding your most recent stay. It's nice to hear that you enjoyed your stay with us and we hope to see you soon! Sincerely, Cindy Ybarra More 

California
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked the penthouse suite (2 BD, with the second being a loft, and 2 BA, $170/nt) for my husband's birthday getaway, and we took our golden retriever with us as well ($100 pet cleaning fee). We absolutely loved how roomy and clean our suite was! All the amenities one would expect from a full-size kitchen (including dishes and cookware),... More 

Helpful?
1 Thank luvNY94
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a review about your recent stay at the Residence Inn Ontario. We are elated to hear that you enjoyed your stay with us. I will make sure to pass along your comments during our next employee meeting. We hope to see you back in the future. Sincerely, Cindy Ybarra More 

Richland, Washington
Level Contributor
115 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in the king suite and it was very roomy. Full size fridge, stove, sink and dishwasher. Nice seating area with large tv. The breakfast had lots of options and was tasty. The bed and bedding was very cozy, it's a great place to stay.

Helpful?
Thank cwvw79
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for sharing your experience with us regarding your most recent stay. It's nice to hear that you enjoyed your stay with us and we hope to see you soon! More 

Portland, Oregon
Level Contributor
163 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms for two are more than spacious. Clean, nicely appointed and decorated. Breakfast included many options even for people who love corned beef hash!!! Staff was friendly and helpful. HVAC system is incredibly quiet. Free parking. My only issue is the lack of a night light in the bathroom.

Helpful?
Thank nuwildcat65
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience with me regarding your stay. Staying in a nice room with friendly staff and having a breakfast with many options is always a plus in my book! I will look into the comment regarding the bathroom. We hope to see you soon! More 

Murrieta
Level Contributor
303 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
3 of 5 stars Reviewed December 30, 2015

We had grandkids with us. Although we are Lifetime Platinum Elite, we didn't get upgraded to a 2 bedroom, even though some were available. In order to use the hide-a-couch AND get around the room, the couch had to be moved 90 degrees. Otherwise, the people using the bed wouldn't be able to get to the front door. The breakfast... More 

Helpful?
Thank Lepha
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, I certainly apologize that you encountered an issue with your current stay here at the hotel. We may have had a shortage of penthouse suites that particular day but I will research this. We usually offer sausage patties during breakfast hours but I will look into the matter further. Thank you, Cindy Ybarra More 

Miami Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

I have stayed at this hotel for months due to work and even though there are other hotels closer to work, I rather stay here base the service is great and they make you feel at home, while you are away from you home! Less than 5 min from Ontario Airport and less than 8 min form Ontario Mills Mall.... More 

Helpful?
Thank DOM S
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this review

Dear Valued Guest, It was great having you as our guest. We strive to be your home away from home and it sounds like we achieved our goal. We know you have many choices and we hope to see you soon. Thank you, Cindy Ybarra More 

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