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Ontario Airport Hotel and Conference Center

700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
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Ontario Airport Hotel and Conference Center
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Ontario Airport Hotel and Conference Center
Ontario Airport Hotel and Conference Center
Ontario Airport Hotel and Conference Center
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194 reviews from our community

Traveler rating
    43
    77
    36
    15
    23
See reviews for
30
32
28
77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Portales, New Mexico
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel does a great job taking care of customers. The restaurant is staffed with friendly, caring waitstaff. Only negatives are most rooms don't have a refrigerator and/or microwave. Bathrooms are pretty small making it very difficult for two people to get ready in the morning. Otherwise, property is clean and maintained from what we could see. WiFi in room... More 

Was this review helpful? Yes
North Carolina
Top Contributor
172 reviews 172 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 1 week ago

Hotel not very well taken care of, but this story tops it. Checked in, and had several items to put in a refrigerator, which our room had. Next morning, noticed that refrigerator wasn't working, called the front desk (7:08am) and asked them to change the refrigerators. Return to the hotel at 8:10pm that evening, and guess what, refrigerator hadn't been... More 

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Fortaleza, CE
Top Contributor
379 reviews 379 reviews
197 hotel reviews
262 helpful votes 262 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I had stayed here when it was a Hilton, and I'd stayed here one time since. We chose to stay here this time as it cost less than other heaby hotels such as Homewood Suites, Hyatt, etc. We chose an Executive room and it was large, and had a balcony with sliding door, on an upper floor.... More 

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Salt Lake City, Utah
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First, let me give a shout out to Ian. When we arrived at the hotel on March 9th, we discovered the reservation had been made for February 9th. No problem. He took care of us and got us the rooms we needed for the number of nights we needed. All the staff was always very helpful, Javier, the shuttle driver,... More 

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New York, NY
Top Contributor
55 reviews 55 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The good: good location, decent room, decent bed, very good price. Good breakfast and an OUTSTANDING women hostessing the buffett. If you want to check-in, go to sleep, wake up and leave, it's not a bad choice. If you want anything more, there are better choices in Ontario. The con: It's broken. The front desk staff on the first night... More 

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Fair Oaks
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Seems like an older hotel that was recently purchased. Everything looked good from afar, but if you took a closer look you could see all the age spots. Positives: The rooms are very large with large HD TVs. Beds are comfortable and plenty of pillows Negatives: I was on the first floor and my sliding door opened directly to the... More 

Was this review helpful? Yes 1
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear golfnutt234: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was concerned to hear about your experience with the cleanliness of your... More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

Ontario Airport Hotel and Conference Center was once the Hilton. I must say that upon arrival to the hotel room, I was disappointed. The temperature was dropping that night, so that turned on the heater; however, the heat would not circulate in the room. I turned the temperature up to 72 degrees. The heating system made noise like a generator... More 

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Theresa M: Thank you for taking the time to answer the survey and providing your comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was quite distressed to read... More 

Coachella, California
Top Contributor
62 reviews 62 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night while attending a two day conference on site. The property is kept very clean. The parking is free and easily accessible. There are tons of restaurants and fast food places just down the street off Miliken. The lobby is very big which makes for a nice first impression. The staff was the best. They... More 

Was this review helpful? Yes 3
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear mendez99: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful for... More 

Fort Wayne, Indiana, United States
Top Contributor
128 reviews 128 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 16, 2015

We got a deal on Hotwire $71/night and they said that this is 3.5 star, I beg to differ. It was in a nice location from where we wanted stay, but not the greatest update and the bathroom was extremely small. Toilet was very close to sink and tub. But, Bed was very comfortable and rooms were large and roomie.... More 

Was this review helpful? Yes 2
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear KkFiff: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was concerned to hear about your experience with the cleanliness of your... More 

Contributor
14 reviews 14 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 11, 2015

Arrived for a quick one day trip and was checked into my room in no time flat. Was a bit hungry (thank you airlines for servicing crappy food that I had to pay extra for ) and the front desk made sure that I was able to get a room service order in before anything closed down. Hey, no surprises.... More 

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear RobertYUL: It is always nice to have you back at the hotel. I do appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In... More 

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