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All 41 Ontario hotels

Ontario Airport Hotel and Conference Center

3.5 of 5 Hotel   |   700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
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65%
Ranked #21 of 41 hotels in Ontario
A recent review
5 of 5 stars reviewed 3 days ago
dkzapopan Rosemead, California
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159 people have reviewed this hotel

Traveler rating
    35
    62
    30
    10
    22
See reviews for
23
27
28
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Rosemead, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Large, comfortable rooms. Spacious, nice modern decor. Very clean. Beautiful rose garden. Latisha checked me in and she was incredibly, authentically, warm and welcoming. This hotel is an incredible value. I look forward to staying here again!!!!!!

Was this review helpful? Yes
North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I give it 3 stars because the room was large and the bed comfortable but it has problems Check in was very slow and I wasn't impressed with what looked like a manger flirting with a lady, while we were in line waiting for one person to check in a long line of people. Then we had to find your... More

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Fortaleza, CE
Top Contributor
334 reviews 334 reviews
177 hotel reviews
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I chose to stay in this hotel largely due to the rates being lower than other nearby hotels during the same period. I had stayed here with my wife when it was a Hilton. The hotel did not appear to have changed much since then, except now Wi-Fi and parking were free. The rooms were spacious and beds comfortable. This... More

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Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Sutter: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for all associates... More

Yucaipa, California
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a weekend to see Lady A in concert. Very close to citizens bank arena and on the opposite side, but just as close, are a ton of restaurants and Ontario Mills mall. The staff was friendly and the room very nice. Soft bedding and pillows, modern inspired furniture, plus a cool view of planes coming into the... More

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Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear MrsB180903: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. I also appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for... More

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Fantastic service here at this hotel. Kristen Vanderwalker at the front desk and Serena at the bfeakfast bar were very helpful! I would love to stay here again. Best servicd in California! My aife and I will stay here in June when we come back

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Boogie1000: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all... More

everywere
Top Contributor
103 reviews 103 reviews
25 hotel reviews
906 helpful votes 906 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Very Nice Place ! ! ! Great Staff ! ! ! i stayed here on 5-7 March, we were in town for the King Of The Cage Fight at the Casino. very clean very nice entance area, lots of space ! nice pool area ! the room staff were very nice and very good, nice breakfast buffet ! Eddie "The... More

Was this review helpful? Yes 11
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear TheHitManMine: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. I appreciate your kind score and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all... More

Las Vegas, Nevada
Top Contributor
148 reviews 148 reviews
57 hotel reviews
270 helpful votes 270 helpful votes
3 of 5 stars Reviewed March 15, 2014

I "won" this hotel bidding on Priceline and I was worried when I pulled up -- don't let the exterior fool you, this hotel is a lot nicer than the grounds might suggest. As a big fan of Hilton, I could instantly tell when I walked in my room that this is a former Hilton. Read: it's not nice enough... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Moviegal226: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. I would like to apologize for the front desk associate not explaining the credit card authorization policy to you during your arrival. We do require a $50 per day authorization on... More

Riyadh, Saudi Arabia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 14, 2014

I had a conference last week in that hotel. When I checked in, they gave me a room in the 4th floor. The room was big but there was some water drops coming from the A/C and the view of that room was not so good. I wondered why they gave me such a bad view? Because I'm not a... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Msalemksa: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. I was concerned to hear about your experience with your guest room. I would like to take this opportunity to apologize, as that was not the way we typically take care... More

Milbank, South Dakota
1 review
2 of 5 stars Reviewed March 5, 2014

I have not stayed at this hotel (yet), but I read each of the Reviews posted here. At first I was impressed by the sincere-sounding, personal-sounding response by Ian A, Front, office manager. That is until I realized each response was basically a form letter ... a boiler-plate response. Even the "I-was-greatly-distressed" part was an identically-written drop-in paragraph for each... More

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Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Vaudreyvil, We appreciate you taking the time to research our hotel on TripAdvisor, and thank you for reading my responses. Although the comments may seem generic, they are sincere. I do print out the comments and share them with the staff and I always discuss any issues with the department managers to help prevent the issues from reoccurring. I... More

Hinsdale, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 17, 2014

I've stayed at this hotel 3 times now, each time only briefly. The location is ideal, right off the highway, near the airport and outlet mall. There are plenty of dining options nearby. However, if the details are important to you, you should probably pass on this one. The toiletries are awful and the towels are very small and thin.... More

Was this review helpful? Yes 1
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Regina D: Thank you for recently staying with us at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

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Additional Information about Ontario Airport Hotel and Conference Center

Also Known As:
Hilton Ontario Airport Hotel
Hilton Ontario Airport Hotel Ontario
Hilton Hotel Ontario
Hilton Ontario
Ontario Hilton
Address: 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
Phone Number:
Location: United States > California > Ontario
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Ontario
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ontario Airport Hotel and Conference Center 3.5*
Official Description (provided by the hotel):
The Ontario Airport Hotel and Conference Center is centrally located in the Inland Empire of Southern California 2.4 Miles away from the Ontario International Airport and the Ontario Convention Center. This convenient location is also accessible via major highways to the surrounding areas of Claremont, Pomona, Riverside, Temecula, San Bernardino, Palm Springs and Los Angeles. ... more   less 
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