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All 41 Ontario hotels

Ontario Airport Hotel and Conference Center

3.5 of 5 Hotel   |   700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
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64%
Ranked #21 of 41 hotels in Ontario
A recent review
4 of 5 stars Reviewed May 30, 2014
dogstargems Larkspur,California
  • Overview
  • Reviews (165)
  • Photos (40)
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  • Room tips (33)
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165 people have reviewed this hotel

Traveler rating
    36
    64
    31
    12
    22
See reviews for
25
28
28
61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Humble, Tx
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 1 week ago

Booked a room here for the first time and was very disappointed. First walked in I went to put my luggage down headed to the bed. Low and behold what do I see " a cross between a cockroach /grasshopper dead on the floor. Ughhhhhh. Then went I went inside the bathroom it smelled like poop! Everything was just wrong... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Reschelle B: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important... More

Palmdale, California
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 16, 2014

They do not supply you with conditioner and only one person can have a complimentary breakfast which is not good at all , the staff is not pleasant , the pool and jacuzzi were filthy and the rooms were hard to find . I honestly hated it for that price it was horrible , go to embassy !! DO NOT... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Katgil160: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Larkspur,California
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2014

Convenient to Ontario Airport and I-10 travel. Reliable place to stop when driving. A little tired. Wish they (and many other hotels) had someone walking around with a clipboard and blue tape to point out areas needing attention for cleaning or repair. Otherwise, fine. Parking good. Pool area nice. Staff nice.Check in quick. Beds good. Did have some room service... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear dogstargems: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Las Vegas, Nevada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 15, 2014

Great people working here, Hotel well kept but a little old..Room 500 was large, nice bed, great TV very nice bathroom (without glasses og plasticcups) Restaurant has very limited menu, and I am guessing no chef. Anyway the fish and chips was OK, deepfried. Plenty of parking, many conference rooms. Pricewise a good deal.

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear 504michaelhardinger: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Mesquite, Nevada
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 6, 2014

The front desk was quick & courteous / so checking in and out was a breeze.they give you a property floor plan map upon checking in. I liked the Lobby spacious area and having the arrival/departures on a screen for the airport was convenient.. the flights were up to date.. the pool area and having a jacuzzi that was properly... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Travelroz_48: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Rosemead, California
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 18, 2014

Large, comfortable rooms. Spacious, nice modern decor. Very clean. Beautiful rose garden. Latisha checked me in and she was incredibly, authentically, warm and welcoming. This hotel is an incredible value. I look forward to staying here again!!!!!!

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear dkzapopan: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments on TripAdvisor. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey... More

North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2014

I give it 3 stars because the room was large and the bed comfortable but it has problems Check in was very slow and I wasn't impressed with what looked like a manger flirting with a lady, while we were in line waiting for one person to check in a long line of people. Then we had to find your... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Marlo12345, Thank you for taking the time to post your comments on TripAdvisor. I would like to learn more about your stay with us at the Ontario Airport Hotel and Conference Center. I am a little confused about your comments because all of our rooms are in one building and the internet is complimentary in the rooms as well... More

Fortaleza, CE
Top Contributor
344 reviews 344 reviews
180 hotel reviews
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed April 2, 2014

I chose to stay in this hotel largely due to the rates being lower than other nearby hotels during the same period. I had stayed here with my wife when it was a Hilton. The hotel did not appear to have changed much since then, except now Wi-Fi and parking were free. The rooms were spacious and beds comfortable. This... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Sutter: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for all associates... More

Yucaipa, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 23, 2014

Stayed here for a weekend to see Lady A in concert. Very close to citizens bank arena and on the opposite side, but just as close, are a ton of restaurants and Ontario Mills mall. The staff was friendly and the room very nice. Soft bedding and pillows, modern inspired furniture, plus a cool view of planes coming into the... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear MrsB180903: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. I also appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for... More

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed March 18, 2014 via mobile

Fantastic service here at this hotel. Kristen Vanderwalker at the front desk and Serena at the bfeakfast bar were very helpful! I would love to stay here again. Best servicd in California! My aife and I will stay here in June when we come back

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Boogie1000: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and I appreciate you taking the time to respond to our guest survey. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all... More

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Additional Information about Ontario Airport Hotel and Conference Center

Address: 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ontario Airport Hotel and Conference Center 3.5*
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Also Known As:
Hilton Ontario Airport Hotel Ontario
Ontario Hilton

40 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Best Value Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
The Ontario Airport Hotel and Conference Center is centrally located in the Inland Empire of Southern California 2.4 Miles away from the Ontario International Airport and the Ontario Convention Center. This convenient location is also accessible via major highways to the surrounding areas of Claremont, Pomona, Riverside, Temecula, San Bernardino, Palm Springs and Los Angeles. ... more   less 
Number of rooms
309

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