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Ontario Airport Hotel and Conference Center

3.5 of 5 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
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#22 of 41 Hotels in Ontario
168 Reviews 3.5 of 5 stars
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Ontario Airport Hotel and Conference Center
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Ontario Airport Hotel and Conference Center
Ontario Airport Hotel and Conference Center
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168 reviews from our community

Traveler rating
    36
    66
    32
    12
    22
See reviews for
26
28
28
63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Oakland, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

it is a good place to stay specially if you have an early flight the next day . the bedrooms are good . the service is excellent. if you feel like you are not gonna wake up early . just ask for a wake up call . and they will wake you up . i would stay there again if... More

Was this review helpful? Yes 1
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Earl J: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important... More

Lovettsville, Virginia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice enough for this class of hotel, no funky odors, quiet, good parking, easy access to airport, easy access to Glen Helen National Motocross. Internet access fine as was plumbing and bed, would stay again.

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Scott M: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important... More

Colorado
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I only stayed at the Ontario Airport Hotel for one night following a family event, but I was pretty pleased with my stay. The staff was friendly and I was able to check in rather quickly. I do share the sentiment of other travelers in saying that the room furnishings and decorations were a bit outdated. However, the room was... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear swalcrown: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Humble, Tx
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed July 14, 2014

Booked a room here for the first time and was very disappointed. First walked in I went to put my luggage down headed to the bed. Low and behold what do I see " a cross between a cockroach /grasshopper dead on the floor. Ughhhhhh. Then went I went inside the bathroom it smelled like poop! Everything was just wrong... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Reschelle B: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important... More

Palmdale, California
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed June 16, 2014

They do not supply you with conditioner and only one person can have a complimentary breakfast which is not good at all , the staff is not pleasant , the pool and jacuzzi were filthy and the rooms were hard to find . I honestly hated it for that price it was horrible , go to embassy !! DO NOT... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Katgil160: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Larkspur,California
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2014

Convenient to Ontario Airport and I-10 travel. Reliable place to stop when driving. A little tired. Wish they (and many other hotels) had someone walking around with a clipboard and blue tape to point out areas needing attention for cleaning or repair. Otherwise, fine. Parking good. Pool area nice. Staff nice.Check in quick. Beds good. Did have some room service... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear dogstargems: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Las Vegas, Nevada
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 15, 2014

Great people working here, Hotel well kept but a little old..Room 500 was large, nice bed, great TV very nice bathroom (without glasses og plasticcups) Restaurant has very limited menu, and I am guessing no chef. Anyway the fish and chips was OK, deepfried. Plenty of parking, many conference rooms. Pricewise a good deal.

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear 504michaelhardinger: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Mesquite, Nevada
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 6, 2014

The front desk was quick & courteous / so checking in and out was a breeze.they give you a property floor plan map upon checking in. I liked the Lobby spacious area and having the arrival/departures on a screen for the airport was convenient.. the flights were up to date.. the pool area and having a jacuzzi that was properly... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Travelroz_48: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments and rate our hotel. It is a great training tool and we take them very seriously. I will certainly share your survey with our entire team, as we believe it very important for... More

Rosemead, California
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 18, 2014

Large, comfortable rooms. Spacious, nice modern decor. Very clean. Beautiful rose garden. Latisha checked me in and she was incredibly, authentically, warm and welcoming. This hotel is an incredible value. I look forward to staying here again!!!!!!

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear dkzapopan: Thank you for your recent stay at the Ontario Airport Hotel and Conference Center, and thank you for taking the time to post your comments on TripAdvisor. It is a great training tool and we take them very seriously. I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey... More

North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 17, 2014

I give it 3 stars because the room was large and the bed comfortable but it has problems Check in was very slow and I wasn't impressed with what looked like a manger flirting with a lady, while we were in line waiting for one person to check in a long line of people. Then we had to find your... More

Was this review helpful? Yes
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Marlo12345, Thank you for taking the time to post your comments on TripAdvisor. I would like to learn more about your stay with us at the Ontario Airport Hotel and Conference Center. I am a little confused about your comments because all of our rooms are in one building and the internet is complimentary in the rooms as well... More

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Additional Information about Ontario Airport Hotel and Conference Center

Address: 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ontario Airport Hotel and Conference Center 3.5*
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Also Known As:
Hilton Ontario Airport Hotel Ontario
Ontario Hilton

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