We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Ontario Airport

#16 of 41 Hotels in Ontario
Certificate of Excellence
Hotel website
Hotel deals
2280 South Haven Avenue, (exit 39), Ontario, CA 91761
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Holiday Inn Express & Suites Ontario Airport
View Map
Add Photo Write a Review

117 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    66
    26
    7
    10
    8
See reviews for
24
14
4
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (26)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (18)
All months
Foothill Ranch, California
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked in late on a Friday night after a long day visiting the factory. The night clerk was very helpful and assisted my two sons with items they needed. The beds were above average, typical for a Holiday Inn. The room was very clean and nicely done.

Was this review helpful? Yes 1
Alpharetta, Georgia
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was a pleasant surprise. When my colleague booked us at this hotel the rate was so reasonable my expectations for a high quality stay were dimmed. Yet upon arrival it was clear that this was a newer hotel. Rooms are spacious and have enough plugs for the business traveler. Bathroom was clean and the shower worked perfectly Very... More 

Was this review helpful? Yes
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Costatlanta, Thank you for taking the time to share your experience here at the Holiday Inn Express and Suites Ontario Airport. We appreciate the kind words and are very happy you were pleasantly surprised upon arrival and during your stay. We welcome you back in the future on your next trip to Ontario. Kind Regards, Richard Garcia More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I would like to give a special thank you to Vivian for her outstanding service for the entire week of July 26th, 2015. She was always pleasant and greeting others with her beautiful smile. I seen your guest go out of their way to chat with her early in the mornin and she willing obliged. She is special lady and... More 

Was this review helpful? Yes
Hong Kong, China
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here for 2 nights in July. The really tidy and clean hotel room and great staff make it great place to stay. Come with fantastic breakfast. The not good experience that I have problem to use the free WiFi.

Was this review helpful? Yes
Blainville, Canada
Level Contributor
108 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
1 of 5 stars Reviewed July 19, 2015

I booked this hotel for 13 nights and was disgusted upon arrival into my upgraded room. The bed was clean and bathroom was ok too, but the old nasty dirty smell of the room could not bare. The furniture was very old worn and extremely dirty, soiled, stained and down right disgusting. My arrival was after midnight and In phoning... More 

Was this review helpful? Yes
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room condition.This room is obviously one that has fallen to the cracks as the hotel is 7 years old. We are taking your comments as a learning opportunity to make... More 

Los Angeles, California, Usa
Level Contributor
152 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 11, 2015

This hotel locate only few miles from Ontario Airport. Easy drive. About 10 minutes drive from Ontario Mill amd Victoria Garden Mall. Wonderful location. Hotel clean, swimming pool, free breakfast. Recommand this good hotel.

Was this review helpful? Yes
Sparks, Nevada
2 reviews
5 of 5 stars Reviewed July 9, 2015

One of the best "express".. has a pool, friendly staff, really GOOD breakfast, plenty of HOT food and no watery eggs... (and the cook even comes out and asks you if everything i OK and do you need anything)..... Titan Burger down the street for a quick lunch/dinner

Was this review helpful? Yes
Savannah
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 2, 2015

Where do I begin? Waited 12 minutes to check in as no one was at desk. When a Wal Mart truck driver came in he said "Jeffrey, someone is at desk". Then he comes in the door and checks me in. As a platinum member no water or amenities. Next morning at breakfast, no cinnamon rolls which is HIE signature... More 

Was this review helpful? Yes
Rich G, Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear RYSavannah, Thank you for taking the time to provide feedback on your recent experience at our hotel. Regretfully it was not a pleasant experience as you have mentioned several issues during your stay. I am looking into all matters beginning with the check in delay. I absolutely apologize on behalf of our staff and will take this as a... More 

Ontario, California
1 review
5 of 5 stars Reviewed June 26, 2015

I have now used HIE over 10 times and have always received top notch customer service! Andrew goes above and beyond to help myself and our group out. He never shows that he is stressed or over whelmed even though we have multiple requests or changes to our setup.He is extremely polite and helpful. Cynthia at the front desk is... More 

Was this review helpful? Yes
Sahuarita, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 16, 2015

Just needed a place to stay overnight, this worked out well. The facility was clean overall, although our room smelled bad when we first got into it. Breakfast selection was not big and not too fresh.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
2:40
Videos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (18)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Business center/function rooms (4)
Viewed
View from room (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Ontario hotels
2.9 mi away
Holiday Inn Ontario Airport
3.1 mi away
Comfort Suites Ontario Airport
3.1 mi away
DoubleTree by Hilton Hotel Ontario Airport
Show Prices
Show Prices
Show Prices
3.1 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
3.0 mi away
Ayres Hotel & Suites Ontario Airport
3.1 mi away
Residence Inn Ontario Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay