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Holiday Inn Express & Suites Ontario Airport

#14 of 41 Hotels in Ontario
Certificate of Excellence
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2280 South Haven Avenue, (exit 39), Ontario, CA 91761
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1 room 1 adult
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Holiday Inn Express & Suites Ontario Airport
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128 Reviews from our TripAdvisor Community

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3 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

My family just stayed at this hotel while on a business trip with my husband. The hotel was clean and safe, which earned it 3 stars. I used the breakfast, gym, pool and wifi and all were just okay. By the time I went down for breakfast the first morning (around 8am) most of the good items were gone. The... More 

Helpful?
Thank WanderingMama246
Ventura, California
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have had the priviledge of staying at The Holday Inn Express & Suites Ontario Airport for over 2 weeks now. I have received nothing but outstanding service from the customer service to housekeeping and dining. Every person was as helpful and polite as they possibly could be. The ladies, Maria (I think was her name?) and Vivian, both arrive... More 

Helpful?
Thank Elisabeth D
Galena, Illinois
Level Contributor
208 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was very new when I visited. Rooms were up to date as expected. Service was good checking in and okay in the breakfast bar. The exercise room has. Treadmills, a bike, elliptical and some free weights.

Helpful?
Thank Burns57777
Ontario, California
1 review
5 of 5 stars Reviewed 4 weeks ago

I came in at around 230am and tried to check in only to find that my reservation was for the next two days, and that I had shown up 12 hours early according to the reservation. Only I hadn't according to my itinerary for the next few days. I panicked and called and texted the people who had booked the... More 

Helpful?
Thank Dvn F
1 review
5 of 5 stars Reviewed December 17, 2015 via mobile

The staff at this hotel went above in all aspects. They were super friendly and helpful. I enjoyed waking up every morning, going down into the dining hall to see a wonderful woman by the name of Vivian. She was always so friendly with a warm smile and a welcoming hello. I will have several more business trips to this... More 

Helpful?
Thank Richard-Vicki P
Salt Lake City, Utah
Level Contributor
14 reviews
5 hotel reviews
4 of 5 stars Reviewed December 3, 2015 via mobile

Nice clean hotel with convenient location. Bed and pillows were comfortable. Room was clean. Several restaurants near by and hotel is right next to the freeway. The only reason it is not 5 stars is the hot tub was too cold-probably around 96* or so. And the tv remote only partially worked. I will stay again on my next visit.

Helpful?
Thank jayandton
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 13, 2015

A decent stay, has most every basic amenity...but not much more. Staff was great and the shuttle driver was awesome! Elevator shaft is not centrally located and the layout is in a "C" configuration. Due to this, the guests on the highway side have a much further trip with luggage to their room. *Pro tip: Always check the filters in... More 

Helpful?
Thank Floyd M
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Floyd M, Thank you for submitting your review of our hotel. I appreciate your positive feedback about the shuttle service, elevator layout and uncleaned air conditioning unit filter. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. Please accept my... More 

1 review
4 of 5 stars Reviewed October 30, 2015

I reserved a room at this hotel online. We were planning on staying for around 9 - 10 days in October. During our trip we had to change our plans & discussed the problem with Richard Garcia. Because we booked on line we couldn't change or cancel our existing reservation but Richard was very cooperative & allowed us to rebook... More 

Helpful?
Thank Kaye V
Acworth, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 28, 2015

We enjoyed our stay. The hotel was in a convenient location, right off hwy. Hotel and room were very clean. The staff members were friendly and helpful. Nice variety of food for the breakfast buffet - Breakfast host was (Vivian) was sweet. Would stay again.

Helpful?
1 Thank nmt1029
San Diego, California
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 30, 2015 via mobile

Hotel is close to the Ontario airport. If you catch a shuttle to the hotel there is a couple of restaurants within walking distance. Also a gas station/mini market is nearby to top your tank up or grab a cold beer after a long drive. The room was nice and the beds comfortable. Although close to the freeway the room... More 

Helpful?
1 Thank RKHDLJ
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