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All 41 Ontario hotels

Holiday Inn Express & Suites Ontario Airport

2.5 of 5 Hotel   |   2280 South Haven Avenue, (exit 39), Ontario, CA 91761
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79%
Ranked #15 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jill B Papillion
  • Reviews (86)
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86 people have reviewed this hotel

Traveler rating
    55
    14
    4
    7
    6
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17
11
4
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • German first
  • Italian first
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English first
Papillion
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a very large group to accommodate and everyone exceeded my expectations and handled our stay perfectly. I can't thank you all enough for making this experience a great one. All of your staff are friendly and with it. Whenever something came up, it was taken care of in literally seconds. There was nothing they could not handle. Housekeeping... More

Was this review helpful? Yes 1
Omaha, Nebraska
1 review
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a short 2 day period and the staff was great, very accommodating! Rich and Katherine worked their tails off and always were on top of things, getting us anything we needed. Sergio and Damon were very helpful and great also. The rooms were clean and we had a great stay!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

My stay at this Hotel was great. Awesome customer service. Whenever we needed something, the staff was more than happy to help us. The woman who serves breakfast (Vivian) is more than happy to see each and every person in the mornings. She makes the best bacon! Perfectly crisp! She was so kind and we looked forward to seeing and... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago

I just finished up a week stay at this Hotel and I have to say I enjoyed every minute of it! The staff was friendly and accommodating! The breakfast they offer is great and the woman who sets the breakfast up (Vivian) is amazing! She is so kind and she conversed with my family each morning. She went as far... More

Was this review helpful? Yes
Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Kayla R, Happy belated birthday!! That's from the rest of the staff here at the Holiday Inn Express & Suites Ontario. We are so happy you enjoyed your stay here with us. We appreciate you taking the time to give kudos to the staff as this is encouraging to know that our guest appreciate our genuine caring service we... More

Atlanta
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great stay here. Great value and my room was fresh and clean. I loved the breakfast - healthy options available and Vivian kept everything stocked and fresh. No better way to start your day than with a great breakfast - thanks Vivian!

Was this review helpful? Yes
Indio, California
1 review
1 of 5 stars Reviewed 3 weeks ago

Upon checking in I informed front desk male clerk I would like a pool side facing room. He checked computer and stated he actually had a room facing pool. I was here for my kids soccer tournament so I felt a pool side room would be a good choice since we would be at the pool most of the evening.... More

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Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Mari S, First allow me to apologize on behalf of the hotel for your experience. We are in the business of providing professional courteous service to our guest, so when a review like this comes along we address the issue as well take the opportunity to coach our staff in making sure at all time we provide the utmost... More

Contributor
18 reviews 18 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Rooms and hallways smelled like cigarette smoke, and the hotel offers smoking rooms; yuk... As a person with allergies to smoke, especially cigarette smoke this was a poor choice by my company's travel agency. Hotel rooms were clean, but way too many stains on carpet and walls for me; not up to standard with many of the other IHG properties... More

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Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear TSZB69, Thank you for taking the time to provide this valuable feedback. We do have 4 smoking rooms on the top floor in the corner of the hotel and do our best to inquire our guest's preferences to stay off that corridor of the 4th floor. With that being said please allow me to apologize since it seems you... More

Shingle Springs, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The breakfast area was the best stocked and cleanest I've ever seen and Vivian the keeper was a bright cheerful presence. We will make this a regular stop on our yearly trip south. It was quiet, clean, everything worked and the staff was polite and helpful.

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Gilbert, Arizona
1 review
5 of 5 stars Reviewed 5 weeks ago

We had a great stay here with our two kids. This is a nice quiet hotel near many of the major attractions in the Inland Empire Area. The staff was very friendly, especially Vivian. She worked the breakfast area each morning and was very friendly and helpful in providing suggestions for things to do during our trip.

Was this review helpful? Yes
Tujunga, California
1 review
5 of 5 stars Reviewed June 4, 2014

I scheduled a group of rooms and meeting space for a training session for my company. The Hotel staff, particularly Michael and Damien (possibly Daniel) were extremely friendly and helpful in assisting me in making this meeting a success. A number of my associates commented on how pleasant they found their stay here. The sales manager Cianna Fige was very... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Express & Suites Ontario Airport

Address: 2280 South Haven Avenue, (exit 39), Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Ontario Airport 2.5*
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Also Known As:
Holiday Inn Express Ontario Airport Hotel Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#14 Business Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Ontario Airport Our hotel in Ontario is conveniently located in the heart of Southern California, just two miles from the Ontario International Airport (ONT). Our hotel offers close proximity to Ontario attractions and is less than an hour from Orange County beaches and the city of Los Angeles. We provide a free shuttle to the airport for your convenience. Families can enjoy our Holiday Inn Express Hotel Ontario's great location near California attractions such as The Citizens Bank Arena home of the Ontario Reigns, the California Speedway, Ontario Mills Mall and Victoria Gardens. Family destinations such as Disneyland and Knott's Berry Farm are also only a short drive away.Additionally, guests will find a variety of vineyards, spas and golf courses within minutes of our hotel in Ontario.Business travelers will benefit from our Ontario hotel's convenient location near the Ontario Convention Center and local businesses such as Frito Lay, Coca-Cola, BMW Training Center, Toyota Distributors and Sunkist Growers. Our ideal location also allows easy travel to business meetings in nearby cities during your stay. During your Ontario vacation, be sure to enjoy a swim in the outdoor pool and whirlpool, have a workout in the fitness center and enjoy a cinnamon roll from the complimentary, hot breakfast bar, served every morning. Check out our great hotel deals in Ontario, California today.* * * * *Please enjoy the following;Free hot breakfast, free airport shuttles and free parking put money back in our guests' pockets at Holiday Inn Express & Suites Ontario.HOTEL FEATURES - This four-story hotel has 120 rooms. You can plunge into a plush pillowtop mattress as you sink into slumber. Shower serenely with a three-function showerhead. Guests can power up their laptops on spacious work desks and Google away with free Wi-Fi. Rooms include microwaves and mini-fridges. You can dig into fluffy scrambled eggs, crispy bacon and more at the free hot breakfast. Guests can work their muscles in the well-equipped fitness center or exercise their typing fingers in the business center. Jump right into a sparkling outdoor pool or soak in a soothing hot tub. You can grill up some goodness in the barbecue area. Guests can make their flight with time to spare thanks to the free airport shuttles. Local calls and parking are free.HOTEL LOCATION - Holiday Inn Express & Suites Ontario is conveniently located at the Pomona Freeway and one mile from I-15, giving guests easy access to the Ontario area. You can shop 'til you drop at Ontario Mills, a large shopping mall, a 10-minute drive. The Ontario Convention Center is five miles away. The hotel is four miles from Ontario International Airport.GUEST FAVORITES - Guests appreciate freebies like hot breakfast buffet, business center, shuttle to your Company (10-mile radius), parking and airport shuttles, shuttle to local dining and local venues within a 10-mile radius it all happens at the Holiday Inn Express & Suites Ontario. ... more   less 
Number of rooms
120

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