We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 41 Ontario hotels

Holiday Inn Express & Suites Ontario Airport

2.5 of 5 Hotel   |   2280 South Haven Avenue, (exit 39), Ontario, CA 91761
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express & Suites Ontario Airport to your Saves list
Holiday Inn Express & Suites Ontario Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
80%
Ranked #14 of 41 Hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Rick W Pleasanton, California
Write a Review

94 reviews from our community

Traveler rating
    57
    19
    5
    7
    6
See reviews for
18
13
4
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Pleasanton, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The customer service here is the best I have found at any Holiday Inn, period. The few issues that I have had have been minor and were resolved immediately. Both the manager Rich and Vivian, the person heading up the breakfast room know me by name and take the time to see too it that my needs are met. The... More

Was this review helpful? Yes
jax
Top Contributor
105 reviews 105 reviews
33 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Hotel has a friendly staff for the most part.I stayed for several days and my fridge did not work.they never offered another room and it took almost 24 hours to resolve the problem which i thought was ridiculous.Also the carpet in rooms and exits needs replacing.

Was this review helpful? Yes
Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear SLAYTANIC666, Thank you for taking the time to review our hotel and give us your feedback on your recent stay. We regret that your room's refrigerator was not working properly and was not addressed immediately with a resolution by our staff. This is definitely a coaching moment for us in addressing the needs of our guest in a timely... More

Riverside, CA
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

Booked this hotel with my points at the last minute and was very pleased with the facility. Room was spacious and well laid out, clean and comfortable. The fact that it had a microwave was a pleasant little surprise! The hotel is close to restaurants and shopping so it is very convenient. The complimentary breakfast had anything you could possibly... More

Was this review helpful? Yes
Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear PleasureOrBusiness, Thank you so much for taking the time to write such kind words about our hotel. We definitely strive to make our guest as comfortable as possible. We look forward to your next visit and hope to see you soon. More

Glendale, Arizona
1 review
4 of 5 stars Reviewed August 6, 2014

I traveled to Ontario on Business. My company made my reservations at the Holiday Inn Express & Suites Ontario Airport. The hotel was clean, nice continental breakfast, easy access to the Ontario Airport and convenient to the I-10 and the I-60. There was a very friendly lady in the breakfast bar every morning named Vivian, she was very accommodating and... More

Was this review helpful? Yes
Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Dana E, Thank you for taking the time to give us a nice review. We are happy you enjoyed your stay and found the hotel conveniently located. Our housekeepers work hard to maintain the property clean. Vivian is definitely one of a kind. She loves her job and it shows with many of the compliments she receives. Once again... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2014 via mobile

I am spending 2 weeks at this hotel and have to say that it it very nice! The rooms are clean, the amenities are good...although the wi-fi is not very fast. Most amazing is the manager, Lori.mmI was standing in line to get my keycard re-keyed and there were a line of guests out the door. Lori did her best... More

Was this review helpful? Yes
Rich G, Front Office Manager at Holiday Inn Express & Suites Ontario Airport, responded to this review

Dear Srockey42, Thank you kindly for the review and your high regards for Lori. She is a true professional and genuinely cares and considers our guest as extended family. I am happy to announce the upgrade of our internet is finally complete and speed is no longer an issue. We do look forward to your next visit so you can... More

Top Contributor
60 reviews 60 reviews
54 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 29, 2014 via mobile

New hotel , rooms looks new , feels new. Excellent location , next to the mall and lots of restaurant near by. Wifi good , shower excellent, one of the best holiday inn express. Will come back if I am in the area.staff good , basically nothing to complain.

Was this review helpful? Yes
Tupelo, Mississippi
Top Contributor
56 reviews 56 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 22, 2014

Rooms were clean and spacious. All fixtures, fridge, etc were well maintained and in clean, working order. Wifi is complimentary with password supplied. Hotel staff was very polite and even the cleaning staff was quiet and respectful of "do not disturb" sign. It sounds like a given, but other hotels choose to ignore dnd signs. The pool area is clean... More

Was this review helpful? Yes
ofallon
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 13, 2014

After a horrible experience at the Ontario Grand Inn & Suites, we arrived here, and were pleasantly surprised. After booking this room only 15 minutes before arrival, the gentleman checked us in, and upgraded us to a suite after hearing of our troubles. We have stayed at Holiday Inn & Expresses in the past, and they have all been very... More

Was this review helpful? Yes
Papillion
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

We had a very large group to accommodate and everyone exceeded my expectations and handled our stay perfectly. I can't thank you all enough for making this experience a great one. All of your staff are friendly and with it. Whenever something came up, it was taken care of in literally seconds. There was nothing they could not handle. Housekeeping... More

Was this review helpful? Yes 1
Omaha, Nebraska
1 review
4 of 5 stars Reviewed July 9, 2014

I stayed here for a short 2 day period and the staff was great, very accommodating! Rich and Katherine worked their tails off and always were on top of things, getting us anything we needed. Sergio and Damon were very helpful and great also. The rooms were clean and we had a great stay!

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Holiday Inn Express & Suites Ontario Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express & Suites Ontario Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites Ontario Airport

Address: 2280 South Haven Avenue, (exit 39), Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Ontario Airport 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Odigeo, Travelocity, Orbitz, Tingo, Priceline, Hotels.com, Agoda, Venere and Otel so you can book your Holiday Inn Express & Suites Ontario Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Ontario Airport Hotel Ontario

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
2:40
Videos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (17)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Ontario with
any amenities