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All 41 Ontario hotels

Holiday Inn Ontario Airport

3.0 of 5 Hotel   |   2155 E. Convention Ctr Way, Ontario, CA 91764
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Holiday Inn Ontario Airport
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78%
Ranked #18 of 41 hotels in Ontario
A recent review
4 of 5 stars reviewed 5 days ago
TheGapper
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  • Reviews (142)
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142 people have reviewed this hotel

Traveler rating
    57
    53
    19
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    6
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37
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64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Top Contributor
99 reviews 99 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This place was good again. Every three months. Room was clean and hotel was quiet. Crappy restaurant. Ok good but terrible terrible terrible wait staff. Except for Viet at the bar. Check in went smooth. Staff is friendly. Except at the restaurant. I may have already mentioned that. Will be back but eating somewhere else.

Was this review helpful? Yes 1
Bakersfield, California
Contributor
20 reviews 20 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this room the morning that we arrived. The cheap price had me worried. We got there at about 11:30 PM and asked for a late checkout. They asked if 2PM was OK. It was. The room was amazing. A King Suite. Sofa, table, desk, chair, and a king bed. There is nothing wrong with this room. We will... More

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Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Craigatcraignet, Thank you for your fantastic review of the Holiday Inn Ontario Airport. We are extremely pleased that you were able to check in early and check out late. We try to accommodate our guests whenever availability allows us to. Thank you for letting us know your room was amazing. We hope to see you again soon. Sincerely, Shari... More

Reno, Nevada
Top Contributor
94 reviews 94 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Close to the airport which was nice, but it was cheaper to stay here then other Holiday Inns in the area as I was there to spend time in Pomona with family. Decent prices, felt safe in the area and in the same parking lot as Marie Calendars for a quick bite and the hotel's restaurant was really great as... More

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear jb2186, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our location, pricing and food to be good. We hope you enjoyed spending time with your family in Pomona and we hope to see you again soon. Sincerely, Shari Hurley Hotel Manager More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 3 weeks ago

Our company recently utilized this facility and we were overly impressed with both the facilities and the staff. The rooms and common areas are all updated and have been renovated recently, making them extra comfortable and clean. Although I did not get to enjoy it, the pool area with chairs and even a grill was awesome, and the addition of... More

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Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Katie B, Thank you for the fantastic review of the Holiday Inn Ontario Airport. We cannot tell you how pleased we are that your company enjoyed our hotel and staff. It is our pleasure to do additional tasks for all our guests. We love hearing that we helped to make your stay memorable. Rich, Katherine, Vivian, Sergio, Damion and... More

La Jolla, California
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was great as always. It's by 1 restaurant that has the worst service ever (been there a couple times), and hotel bar isn't open during the day. It is however, walking distance to the convention center. If I had it to do again, I would stay at the Holiday Inn Express because of the location, right next to the... More

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Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear BSquires, Thank you for letting us know that the Holiday Inn Ontario Airport was great for your visit. We apologize that you feel we do not have much near by our hotel. We are located approximately 3 miles from the mall. Our Landings Bar is open at 4pm with Happy Hour until 7pm. We hope to see you again... More

Los Angeles, California
Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 20, 2014

This is my preferred hotel for the Ontario area. It is clean, modern, and quiet with good-sized rooms and good customer service. It is close to the airport but also strategically located near major arteries for quick and easy access to the rest of the Pomona Valley. If you're looking to stay in the center of action, this may not... More

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Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Darin S, Dear Darin S., Thank you for your wonderful Review of the Holiday Inn Ontario Airport. It makes us so happy to hear that we are your preferred hotel for the Ontario Airport. We are so pleased that you find our rooms to be good sized and our customer service to be good. We hope to see you... More

Tempe, Arizona
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2014

We were in Ontario for the fabulous Huck Finn Jubilee. I have found too many hotel tubs to be slippery so requested the handicap room. ( I wait until I am at the hotel so someone more needy will get first chance at the handicap room). It is huge and so very comfortable with a sofa bed in a separate... More

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Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear patonfairmont, Thank you for your wonderful Review of the Holiday Inn Ontario Airport. We are extremely pleased that you enjoyed your room with the sofabed, microwave and refrigerator. We are a Full Service Hotel and we do have rates that include breakfast, however we do not have complimentary breakfast. We hope to see you again should your travels bring... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

I took my two small children to the hotel for a weekend getaway. Check in was fast and easy. I was on the second floor and the ice machine was being repaired. So i had to go to the third floor to get ice. Also I called guest services and asked for plates because I got fast food. I waited... More

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Diamond H., Thank you for your wonderful review of Holiday Inn Ontario Airport. We are pleased that you enjoyed your stay with, that your children enjoyed our pool and you found the staff excellent. We do apologize for the ice machine not working and your plates and silverware not arriving. We would have loved for your mini vacation to... More

Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 5, 2014

We stayed at the Ontario Holiday Inn Airport Hotel May 28th leaving on the 29th. We needed to fly to Sacramento on the morning of the 28th and then returned to Ontario that evening to fly out on the 29th. We stopped by the hotel just to drop off luggage and the front desk (girl) was so nice. She let... More

Was this review helpful? Yes 1
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear debialm, Thank you so much for your wonderful review of the Holiday Inn Ontario Airport Staff. We are extremely pleased that our Guest Service Agent was able to let you put your luggage in your room early. We are even more pleased that your jewelry box was found and put directly in the Housekeeping safe right away. Our staff... More

Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 24, 2014

We want to extend a huge THANK YOU to the Holiday Inn Ontario for the excellent customer service and best front desk staff we have ever experienced the other night. We booked through Hotwire and were unsure of the hotel before we got there, as always when booking with Hotwire. We checked-in rather late in the evening and upon getting... More

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Chris G., Thank you for your wonderful review and for letting us know that you received Excellent Customer Service. We are extremely pleased that we were able to accommodate you after a very long moving day, that you found our bathrooms clean, our shower head good, the beds comfortable, that air conditioning to your liking and our television selection... More

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Additional Information about Holiday Inn Ontario Airport

Address: 2155 E. Convention Ctr Way, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ontario Airport 3*
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Also Known As:
Holiday Inn Ontario Airport Hotel Ontario
Ontario Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#18 Business Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Ontario Airport, CA. Our new, four-story hotel is conveniently located less than one mile from Ontario International Airport, one block from the Ontario Convention Center, and 35 miles from Los Angeles. Major Southern California freeways are easily accessible from Holiday Inn Ontario Airport for easy access to other area destinations and attractions.Relax in California style at Holiday Inn Ontario Airport, where everything sparkles new. The hotel offers 180 attractive guest rooms, including seven spacious suites. All rooms come appointed with modern furnishings, complimentary high-speed wireless Internet access, 32-inch flat-screen TVs and premium channels, and other thoughtful amenities at your convenience. A fresh non-smoking policy adds to your comfort.Whether visiting California for business or vacation, Holiday Inn Ontario Airport is the perfect place to hang your hat. Our full-service hotel offers a complete list of services and amenities to fit your traveling lifestyle. In town for business? Holiday Inn Ontario Airport offers meeting space, a business center, and complimentary wireless Internet access. Traveling with the kids? Our outdoor swimming pool guarantees hours of fun. Feeling hungry? Order room service, or enjoy breakfast, lunch or dinner in Landings Restaurant. Also, be sure to take advantage of complimentary shuttle service to and from LA/Ontario International Airport.Come, stay, and Relax, It s Holiday Inn. ... more   less 
Number of rooms
180

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