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Holiday Inn Ontario Airport

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2155 E. Convention Ctr Way, Ontario, CA 91764
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Holiday Inn Ontario Airport
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Holiday Inn Ontario Airport
Holiday Inn Ontario Airport
Holiday Inn Ontario Airport
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171 reviews from our community

Traveler rating
    69
    64
    23
    8
    7
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41
24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Kristin at the front desk was amazing. She saw so friendly and cheerful, made my stay a pleasant one. The hotel has plenty of WiFi connections and the room was clean and comfortable. Overall a great stay at a good price

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear bryanawilson, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are so pleased that you found Kristin to be amazing, friendly and cheerful. She is a wonderful employee and we will share your comments with her. We hope that we will see you again soon. Sincerely, Shari Hurley Hotel Manager More 

Northfield, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a much fancier hotel than we would normally choose but we were guests of American Airlines thanks to mechanical problems and a missed connection. At check-in we received a very upbeat and funny reception from the desk staff, Kristin, Alexi and Rosa (I hope I remembered your names correctly). We were very impressed with the hotel overall. It... More 

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Nancy P, Thank you for your fantastic review of the Holiday Inn Ontario Airport. We are extremely pleased that you were happy with our hotel and that our Front Desk Staff. We will pass on your wonderful comments. We do apologize that you did not find any vegetarian meals on our menu and found our breakfast buffet to be... More 

Sterling Heights, Michigan
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very close to the airport but still in a quiet area. Spacious rooms and the usual amenities. Of course the greatest pillows for a great quality sleep, consistent with the Holiday Inn tradition. Friendly staff.

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear OussamaSalah, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are extremely pleased that you found our rooms to be quiet and spacious, our pillows to be comfortable and our staff friendly. We hope to see you again soon. Sincerely, Shari Hurley Hotel Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

My wife and I stood there for valentine's day , we checked in to our room in the early Evening we reserved a Jr . suite, the suite itself was very spacious and clean, the only reason I gave it one star for cleanliness was the huge Roach that ran around the bathroom when I turned the light on, it's... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Ontario Airport, responded to this review

Dear johnnyjramirez , We appreciate you sharing your experiences with regards to your stay at our hotel. We work very hard to ensure our facilities and guest services are superior and it is nice to read that the location of the hotel and the rooms are up to your par. However, it is regrettable if the condition of the bathroom... More 

Reno, Nevada
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

I typically stay at Hilton properties, so when this property came up significantly less expensive than the nearby Doubletree I really had no choice. I was apprehensive at first leaving my "comfort zone" especially when checking in and presenting my Hilton Amex card. First impressions were great. The exterior was clean and well kept and the hotel appeared fairly new.... More 

Was this review helpful? Yes 2
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Jetsgopro, Thank you for your wonderful review of the Holiday Inn Ontario Airport. It is so nice to hear that you decided to try us over some of your other options in our area. Thank you so much for your wonderful comments about our hotel., we are 7 years old this year. We do apologize that you had to... More 

Arizona
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 16, 2015

This Holiday Inn is a very nice hotel; most of the hotels in the area around the convention center are nice. I've enjoyed staying at a few of them. I am in the convention center area a couple times each year and most especially for a quilt show every January. I always stayed at this Holiday Inn up until three... More 

Was this review helpful? Yes 1
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear WorldTravelerArizona, Thank you for your wonderful review of the Holiday Inn Ontario Airport. We are so happy that you found our price to be right for you during convention. We do our best to stay competitively priced with the surrounding hotels. There are time when we are extremely busy that certain rates are not available. We hope that we... More 

Lake Atitlan
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 30, 2015 via mobile

I've heard that when booking through Priceline there is a tendency to give a less than desirable room. Upon check in we were upgraded to a suite at no cost which seemed terrific! Upon entering the room on the top floor we could hear the loud noise of what seemed to be hundreds of AC units or some kind of... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Ontario Airport, responded to this review

Dear salweb, Thank you for taking the time to share your comments with us. I truly appreciate that you have rated our hotel location, cleanliness and services to be high. However, it is unfortunate that issues with the noise issues prevented you from fully enjoying your stay. We assure you that the feedback of our hotel will be reviewed and... More 

Chowchilla, California
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 30, 2015

Arrived at this Hotel for business, stayed two nights, hotel has pool, gym for a quick workout. great hot breakfast, and dinner if you wish to stay in. there is a bar(with the most awesome Bartender/entertainer!!) located at the hotel, with the most excellent service from the staff. the hotel is friendly and accommodating!! this is a great, Super clean,... More 

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Floyd d, Thank you for your fantastic review of the Holiday Inn Ontario Airport. We are so happy that you enjoyed the pool, fitness center, breakfast, dinner and our bar/bartender. It is always nice to hear how excellent the service was from our staff. Thank you for letting us know you feel our hotel is friendly and accommodating. We... More 

Galena
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 28, 2015

Nice Holiday Inn with the recent renovations. Located right next to the airport for your traveling needs. Nothing special that makes this place stand out. I would stay there again if I have to return to the area.

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear Matt M, Thank you for your review of the Holiday Inn Ontario Airport. We are pleased that you found our hotel to be nice and that you will stay with us again should your travels bring you back to Ontario. Sincerely, Shari Hurley Hotel Manager More 

North Carolina Coast, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

I just returned from the Road to California Quilt show and was happy to stay for a second time at the Holiday Inn Ontario Airport hotel. I couldn't have asked for a quieter stay (they even have you sign off that hotel room parties are not allowed) with a large, comfortable room and good restaurant and bar. I'll be very... More 

Was this review helpful? Yes
Shari H, General Manager at Holiday Inn Ontario Airport, responded to this review

Dear CapeLover1985, Thank you so much for your wonderful review of the Holiday Inn Ontario Airport. We are so happy that you were able to attend the Road To California Quilt Show and chose to stay at our hotel. We are extremely pleased that you found your room to be quiet, large and comfortable. We look forward to seeing you... More 

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