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Hampton Inn & Suites Ontario

2.5 of 5 4500 East Mills Circle, Ontario, CA 91764
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Certificate of Excellence 2014
Hampton Inn & Suites Ontario
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Hampton Inn & Suites Ontario
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198 reviews from our community

Traveler rating
    110
    63
    18
    4
    3
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64
34
9
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monrovia, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hampton has excellent customer service. The staff greets you with a smile. The place is always clean and the beds are so comfortable. The breakfast is good. Most of the Hamptons are located in places where there are malls as well as eating places. Good place to relax and rekindle love.

Review collected in partnership with Hampton

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Delaware, Ohio
Top Contributor
107 reviews 107 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a business trip. Atmosphere: the grounds are pleasant and inviting as well as the exterior of the hotel. They are always clean and presentable. There's not a lot of parking available on the hotel grounds, but you can park across the street in the mall parking lot with a sign you put in your window. Be cautious... More 

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Brea, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Checked in this hotel with my gf for a night out of fun. Staff was very friendly and prepared. I reserved the room through the Hilton app on my phone 30 minutes earlier and when I arrived the staff already had my reservation and key card ready. Room was clean, ready and prepared. Staff provided two bottled waters as a... More 

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Gilroy, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My family of 6 has stayed in this hotel 3 times now and every time we have a great stay. The front desk staff are very helpful! I have never been denied a late check out (even on Thanksgiving weekend) and with our large family that is very helpful! The breakfast is great and plenty of it. The staff in... More 

Review collected in partnership with Hampton

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Javier B, Front Office Manager at Hampton Inn & Suites Ontario, responded to this review

Thanks for your kind comments you have shared here on Tripadvisor. Its is great to hear that you had a memorable stay with us and thank you for praising our service. We really appreciate your comments regarding our customer service, housekeeping and breakfast staff! Thank you again, and we look forward to seeing you on your next trip to Ontario! More 

Pottstown, PA, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

As a business traveler who needed to come back and work in the room in the evening, this hotel met my needs very well. The location was great as it was close to the Ontario airport and when I desired to drive to beach for the evening, it was within 90 minutes of Huntington Beach.

Review collected in partnership with Hampton

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Javier B, Front Office Manager at Hampton Inn & Suites Ontario, responded to this review

Thank you for your review.It is good to know you like our great location. Our team looks forward to welcoming you back when you travel to Ontario. Thank you for choosing the Hampton Inn and Suites! More 

Avon, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Excellent staff that was very inviting and engaged. Clean lobby and rooms. Typical fitness room for Hampton with no off site options so be aware if that is something of importance. Some dumbbells, two treadmills and an eliptical. Also a great location near much of Ontario's amenities.

Review collected in partnership with Hampton

Was this review helpful? Yes
Javier B, Front Office Manager at Hampton Inn & Suites Ontario, responded to this review

Thank you for the review of your past stay with us. We always appreciate hearing from our guests! Your feedback is regarding our Fitness area is invaluable to us and for future guests. Thank You and we hope to see again! More 

SF
1 review
3 of 5 stars Reviewed November 21, 2014

The room air conditioners are so load that you have to adjust the TV volume up when it goes on and down when it turns off. Also have to sleep with ear plugs due to the AC volume. The hotel is in a good location with other high end hotels in the area at the same price the this Hampton... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Javier B, Front Office Manager at Hampton Inn & Suites Ontario, responded to this review

Thank you for your honest and constructive review. I really appreciate your comments, because it is through these reviews that we can meet our challenges head on. I have personally looked into the issues that you have outlined, met with our chief engineer and corrected the AC noise issue. I would like to apologize for the problems your encountered. I... More 

GA
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 9, 2014

Stayed here too many times, they never address the same problems. No fridge for drinks in the rooms. No extra power outlets like all the other Hamptons Very limited parking requiring most to park across the street in the mall lot where it's dark and very unsafe and a window pass is required so you don't get towed. No bananas... More 

Was this review helpful? Yes
Javier B, General Manager at Hampton Inn & Suites Ontario, responded to this review

Thank you so much for staying with us and reviewing our hotel! We love that you noticed our staff's commitment to taking care of our guests. We will continue to do better to ensure our rooms are equally guest-ready - thanks for bringing your feedback to us, it helps us improve! We look forward to seeing you soon! More 

Collierville, United States
1 review
5 of 5 stars Reviewed November 6, 2014

Excellent hotel and great value. The beds are incredibly soft and the breakfasts are decent and offer a lot of variety. The fresh fruit was excellent. The workout room is a bit small but is adequate for a good morning workout.

Review collected in partnership with Hampton

Was this review helpful? Yes
Javier B, General Manager at Hampton Inn & Suites Ontario, responded to this review

Thank you so much for taking the time to review our hotel - we appreciate the feedback! Hope we'll see you again soon. More 

Las Vegas, Nevada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2014

There are many choices for retired couples regarding places to stay when they travel, so when one encounters a place where they feel comfortable and well-received, it pays to remember it. This Hampton Inn is one of them. The only drawback, and that's a small one, is that the parking is limited, so one often is required to park across... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Javier B, Manager at Hampton Inn & Suites Ontario, responded to this review

Thank you so much for your unbelievably amazing review! The team is so happy they made your stay so wonderful and we all hope you will return to us in the future. Our hotel is our home and our guests, we like to make feel like our family! More 

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Additional Information about Hampton Inn & Suites Ontario

Address: 4500 East Mills Circle, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Hotel Ontario
Hampton Inn And Suites
Hampton Inn Ontario
Ontario Hampton Inn
Hotel Style:
#1 Romantic Hotel in Ontario
#4 Family Hotel in Ontario
#9 Business Hotel in Ontario

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