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All 41 Ontario hotels

Ayres Inn & Suites Ontario Mills Mall

2.5 of 5 Hotel   |   4395 E. Ontario Mills Parkway, Ontario, CA 91764
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89%
Ranked #6 of 41 hotels in Ontario
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
earth-trekker-x2 manila
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  • Reviews (239)
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239 people have reviewed this hotel

Traveler rating
    138
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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manila
Top Contributor
63 reviews 63 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is clean and nice. It has a feel of the classic Inn. It is very near to Ontario airport, and almost right in front of the Ontario Mills Mall. Even so, it was quiet and peaceful from our room. The rooms are nice and spacious enough. Front desk staff is courteous too. The breakfast is good. Parking is... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear earth-trekker-x2, We are so glad to hear you had a pleasant and relaxing experience at our hotel. Our front desk staff always strives to be friendly and accommodating and we truly appreciate your kind words about our courteous staff. Our location was carefully chosen for close entertainment and shopping possibilities and we're so happy to hear that you found... More

Aberdeen, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

Cudos to this hotel and staff for accommodating 89 weary travelers under one roof. We were greated by our hostess and served ice tea, lemonade and cookies in the lobby/reception area. It made us all feel so special. Susan Golden and her right arm man Victor saw to our every need and anticipated the questions we were about to ask... More

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Ontario
1 review
1 of 5 stars Reviewed 3 weeks ago

We chose ayrus hotel because it looked clean ! Well to begin with the customer service when we arrived was great the room was good but the problem happened when we wanted to shower we opened the packet of soap to our surprise there was hairs in our soap wrapped around it :( sad to sAy it was wrapped in... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Suzzyheart, Thank you kindly for taking the time to write a review on TripAdvisor about your experience at our hotel. Your feedback is important as we always want to help better serve our guests.In regards to your recent stay, it is very regrettable to hear about the issue that occurred in regards to your guest room soap. Please know... More

Phoenix, Arizona
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Location is great for exploring the Pomona/Ontario area. Staff is very nice, rooms are clean, beds are great and the price is an absolute bargain when you consider breakfast is included and parking is free,...

Review collected in partnership with this hotel

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Bajacast, Thank you so much for your kind recommendation and for choosing our hotel for your recent stay. We're so pleased to hear that you found our location to be so conveniently located as well as a great value. We thank you again for your review and look forward to welcoming you back in the future! Sincerely, Susan Golden... More

Tahiti, French Polynesia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Best hotel in ontario mills mall and clean very happy to come back :) thank you so much. All the ayres hotel the best in california. All my vacation we are at ayres hotel. Employés serviable et aimable :)

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Vaitemata, Thank you for your kind compliments about our hotel. It fills us with great pride when someone calls us the best. Thank you so much for your kind words about our hotel and all of our other wonderful Ayres locations. Estamos ansiosos para a sua praxima visita! Sincerely, Susan Golden General Manager More

Las Vegas, Nevada
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We started by experiencing ok service at the front desk. Apparently the clerk was new, and unsure how to program our keys - she took 3 different sets before handing to us. Then she called us back and said she had given us the wrong room, and had to reprogram the keys. When we got upstairs, neither key worked. So... More

Review collected in partnership with this hotel

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Roadtrip1014, Thank you kindly for taking the time to write a review on TripAdvisor about your experience at our hotel. In regards to your recent stay, we would like to offer our most sincere apology for the fact that our hotel did not exceed your expectations. We’re very sorry for both the issues you experienced upon check in, as... More

HENDERSON NEVADA
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a couple of nights with friends. The hotel General Manager,Susan was one of the most friendly hotel staff members that I ever met. She made us feel extremely welcome and is a definite asset to the Ayers Hotel Chain. The room was very clean and comfortable. It had a fridge, microwave and coffee maker. They also... More

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Corona, California
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was very clean and decor was nice. There was a mircowave and refrigator which most hotels are having less of. The breakfast they served was not your typical cereal and bagels, you got eggs, waffles, fruit, sausage and bacon etc. It was so close to so many shopping centers and restaurants. Great price and good stay, the only... More

Review collected in partnership with this hotel

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Carla M, Thank you kindly for taking the time to write a review on TripAdvisor! We truly appreciate your kind words about our breakfast, one of our most celebrated features as well as our convenient location to shopping and restaurants. Our hotels are located in places that have the best variety of shopping and fine dining so that our... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a great hotel. The staff is excellent and the features for the price are great. I will be staying here on any future trips. The location has easy access to freeways and the Ontario Mills is litterally right out the back door.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Neilvegas, Thank you for your kind compliments about our hotel. Our locations are chosen to reflect the needs of our customers and part of that is being easy to get to from airports, freeway, etc. We're so happy that we were able to exceed your expectation and we look forward to welcoming you back in the future! Sincerely, Susan... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Terrific find in a sea of options. Great price. Clean inside and out. The only "star" missing is the breakfast is a little disappointing. Great variety and hot, but I would guess it is microwaved and then placed in the warming trays. Having said that, the price still beats the competition, and if I purchased the breakfast I would like... More

Was this review helpful? Yes
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Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 E. Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ayres Inn & Suites Ontario Mills Mall 2.5*
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Also Known As:
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Inn And Suites At The Mills Mall
Ayres Hotel Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Ontario #5 Romantic Hotel in Ontario #6 Business Hotel in Ontario #10 Family Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 
Number of rooms
105

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