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All 41 Ontario hotels

Ayres Inn & Suites Ontario Mills Mall

2.5 of 5 Hotel   |   4395 E. Ontario Mills Parkway, Ontario, CA 91764
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89%
Ranked #5 of 41 Hotels in Ontario
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 5 days ago
Tyler M Saint George
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252 reviews from our community

Traveler rating
    148
    76
    19
    3
    6
See reviews for
51
52
23
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Saint George
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent two nights at the Ayres in Ontario with our two kids. Everything went very smooth. Rooms were clean and there is a hot breakfast every morning. The food items changed slightly from day to day. They have a small fitness room with a couple treadmills, a couple elliptical machines and a set of dumbells up to 50lbs. There... More

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Cabo San Lucas
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very pretty and comfortable. The staff was welcoming and helpful. The rooms and amenities are the quality you would expect in a more expensive hotel. The included breakfast was superior to most. Many healthy choices. I have stayed in other Ayres Inns and found them to be consistently well run, with high quality furnishings and decor and... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Miraban2, Thank you so much for your shining praise about our accommodations. We are so glad Ayres has always provided the consistent comfort you deserve and we look forward to serving you again in the near future!! Sincerely, Susan Golden General Manager More

Bemidji, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and very good. The air conditioning really worked well. The breakfast was .....I would have eaten the hard boiled eggs however the water they were sitting in did not look that fresh and the white on the eggs was not what I expect from a hard boiled egg. (I eat them all the time) The scrambled... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Dennis K, Thank you kindly for your review on TripAdvisor and we're delighted to hear that your room and overall stay with us was comfortable and relaxing. We truly appreciate your feedback in regards to our breakfast selections as we are always looking for ways to improve our overall service. Thank you once again for choosing our hotel and... More

vacaville
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this hotel for 3 days and it was wonderful. The room was clean, had good amenities and the beds were comfortable. I loved the flat screen television. The breakfast provided a variety of foods, hot and cold. Plenty of coffee and 3 different choices in juices. Staff were nice and helpful. Cleaning crew came every day and... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear mzcross1128, We are so glad you enjoyed all of the wonderful amenities we have to offer. Our breakfast choices are among our guests favorite, as is our close location to the famous Mills Mall. Thank you so much for choosing our hotel and we look forward to your next visit. Sincerely, Susan Golden General Manager More

Walnut Creek, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I will stay here again. Nice staff, clean environment and no problems with the bathroom :) My stay was a last minute choice and I was a walk in. Ayres was my second choice after the place down the road told me they didn't have a room.

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear SpiderWayne, We are so glad you enjoyed our hotel. Thank you so much for choosing us for your last minute stay and we're ecstatic that we were able to impress you! We appreciate your kind words and we look forward to welcoming you back again in the future. Sincerely, Susan Golden General Manager More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I like the room and all that was offered, what I did not like is when the maid service decided to take about 3 dollars in change when I left for the day. I guess they decided they wanted it more than I did and then I decided that was all the tip they were going to get. The hotel... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear srunnerz, Thank you kindly for taking the time to share about your recent experience at our hotel. We truly appreciate your feedback as it helps better service our guests. In regards to your recent stay, please accept my most sincere apology for the incident that occurred in regards to the missing change. Please know that this isolated incident has... More

Curitiba - Parana - Brasil
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed just one night at Ayres Inn Ontario Mills Malls after a long day shopping at Ontario Outlet Mall. The hotel is so cozy and perfect. The room is large and they have everything that you need to relax and enjoy the night. They also have a complimentary breakfast. There are so many restaurants and bars around the hotel... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Gustavo B, Thank you so much for your generous recommendation about your recent stay at our hotel. Our comfortable accommodations and convenient location are always a delight for our guests and we're glad that we were able to exceed your expectations. Thank you again for choosing our hotel and we look forward to your next visit. Sincerely, Susan Golden... More

San Diego, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

There should be no reason that you allow smoking of cigars in the pool area at any time. This is a common area, and if you are not a cigar smoker, that smell permeates the whole area. The non-smokers should not have to deal with any situations like this. Hotel was clean, and staff was very friendly. When I spoke... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear timothy b, Thank you kindly for taking the time to share about your recent experience at our hotel and please accept my most sincere apology that your recent stay with us was anything less than exceptional. We are very sorry to hear that you had such an unpleasant experience in our pool area due to the smoking that took... More

La Puente, CA
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every year my niece and I go to Ontario Mills for school clothes. This year we decided to stay overnight at the Ayres so we could relax after a long day and continue the next. A this hotel met all if our needs, including free wifi and breakfast, nice pool and jaccuzi, and a comfortable, clean room. I was very... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear intorres, Thank you kindly for sharing about your recent experience at our hotel. It is our goal to meet our guests need, especially when they've had such a long day of shopping and we're delighted that our hotel was able to do just that. All of our amenities from our free wi-fi to our breakfast are all an important... More

Gruna
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really liked the hotel very much. It is very clean. The rooms are huge and the staff is very friendly. You can easily walk over to the Mills mall, which is a nice outlet center. The area around the hotel is very nice as well. The only little thing that could be a tiny bit better is the breakfast... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear rgloeckn, Thank you kindly for your review and we are so happy you had an all-around great experience at our hotel. It is wonderful to hear that you took advantage of our convenient location. We appreciate your suggestion about our breakfast room and as well as becoming more green and we will take your suggestions into consideration for the... More

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Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 E. Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ayres Inn & Suites Ontario Mills Mall 2.5*
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario

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