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Ayres Inn & Suites Ontario Mills Mall

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4395 E. Ontario Mills Parkway, Ontario, CA 91764
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1 room 1 guest
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Ayres Inn & Suites Ontario Mills Mall
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333 Reviews from our TripAdvisor Community

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Traveler rating
    185
    109
    27
    5
    7
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72
64
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Grayling, Michigan
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I always stay here and as I have said in past reviews this is like my home away from home. Super clean rooms with an awesome staff. Victor is always helpful and extremely courteous. Excellent shopping and restaurants within walking distance. You cant go wrong with this property.

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Paris, France
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We where on the way from LA to Vegas, and we decide to stop for a night at Ayres Inn for 2 days of shopping, hotel just in the front of the Mall, big room, clean, nothing extraordinary but perfect for our trip. We didnt need something else.

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Las Vegas, Nevada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed 3 nights from August 7-10. I must say that I was pleased with the staff member Victor at check-in. He was very friendly and more than accommodating to our needs. He made me feel welcomed right away! The hotel itself was on par with many of the surrounding hotels in the area. The rooms were very spacious and... More 

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Chula Vista, California
1 review
1 of 5 stars Reviewed 2 weeks ago

I never experinced that kind of service. Never stay again. A lot of bad Words use on employes between them and I was in front of the with my family. I do not recomend this hotel to nobody. They are rude

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear David E., Thank you kindly for taking the time to write a review regarding your recent stay with us. Your feedback is very important to us. I would first like to apologize for our team being anything less than professional. This particular experience is quite out of character for our hotel and we absolutely do not condone this type... More 

Ann Arbor
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Inexpensive hotel surrounded by a mall and chain restaurants offers a comfortable, if not luxurious, stay. A bar on site would've been nice but the free breakfast, small outdoor pool, and decent mattress did the trick for $109.

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Mojave
1 review
4 of 5 stars Reviewed 4 weeks ago

A large number of us were there for a wedding weekend. The hotel was gracious and accommodated us well. Breakfast was nice since it had waffles, bacon, eggs, and oatmeal among other things. Thank you!

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 20, 2015

we could hear our neighbors talking to each other so we kept our tv on loud. When the neighbors brought breakfast to their room we could smell it through the door! The heater and the air conditioner could not be used, the smell was awful! Bathroom was clean 😀

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Sherry S., Thank you for taking your time to review your recent stay with us. Please accept my most sincere apologies for any inconsistencies that occurred during your stay. I regret that your time at our property was not enjoyable. I certainly empathize with your frustration and will take your criticism constructively. We hope to be given a chance... More 

Antioch, CA
Level Contributor
59 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 8, 2015

We stayed at the Ayres Inn & Suites Ontario Mills Mall for one night. I used a blind bidding site and was extremely pleased with the choice. This was my first stay at an Ayres property and I'm definitely a new fan. Check-In: Well, be aware, there are TWO Ayres properties that are right next door to each other. We,... More 

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San Diego, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2015

we stayed here while attending the Indy Car race at Fontana speedway. we noticed the hotel was full of other race fans. We found the check in was very friendly with the counter staff both fun and personable. our room was very nice, clean and ready for a early check in. the pool was nice as was the Jacuzzi. this... More 

Review collected in partnership with this hotel

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Sean M., Thank you for your amazing recommendation of our hotel on TripAdvisor. We are so thankful for your continued patronage during the IndyCar race and that we continue to exceed your expectations. Thank you so much for choosing us again and we look forward to your next visit! Sincerely, Susan Golden General Manager More 

Big Bear Lake, California
2 reviews
4 of 5 stars Reviewed July 2, 2015

Assigned a disabled persons room while on government rate. Asked for a non disabilities room, but was denied. Since I am a regular customer of Ayres, I thought I would get my request. Will have re-think about staying at this Ayres again!

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Harry1515, Thank you for taking time to write a review concerning your stay for fellow TripAdvisor travelers. In regards to your recent stay, please accept my most sincere apology that your experience with us was anything less than remarkable. We sincerely apologize that there was a mix-up in your room assignment and regret that this has caused you to... More 

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