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All 41 Ontario hotels

Ayres Inn & Suites Ontario Mills Mall

2.5 of 5 Hotel   |   4395 E. Ontario Mills Parkway, Ontario, CA 91764
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88%
Ranked #6 of 41 hotels in Ontario
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
Gustavo B Curitiba - Parana - Brasil
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245 people have reviewed this hotel

Traveler rating
    143
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Curitiba - Parana - Brasil
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed just one night at Ayres Inn Ontario Mills Malls after a long day shopping at Ontario Outlet Mall. The hotel is so cozy and perfect. The room is large and they have everything that you need to relax and enjoy the night. They also have a complimentary breakfast. There are so many restaurants and bars around the hotel... More

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San Diego, California
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

There should be no reason that you allow smoking of cigars in the pool area at any time. This is a common area, and if you are not a cigar smoker, that smell permeates the whole area. The non-smokers should not have to deal with any situations like this. Hotel was clean, and staff was very friendly. When I spoke... More

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La Puente, CA
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every year my niece and I go to Ontario Mills for school clothes. This year we decided to stay overnight at the Ayres so we could relax after a long day and continue the next. A this hotel met all if our needs, including free wifi and breakfast, nice pool and jaccuzi, and a comfortable, clean room. I was very... More

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Gruna
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I really liked the hotel very much. It is very clean. The rooms are huge and the staff is very friendly. You can easily walk over to the Mills mall, which is a nice outlet center. The area around the hotel is very nice as well. The only little thing that could be a tiny bit better is the breakfast... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear rgloeckn, Thank you kindly for your review and we are so happy you had an all-around great experience at our hotel. It is wonderful to hear that you took advantage of our convenient location. We appreciate your suggestion about our breakfast room and as well as becoming more green and we will take your suggestions into consideration for the... More

Bakersfield
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The room was more than perfect for the price. Compared to other hotels in the area, this one is a great stay any day of the week. The location was also perfect with restaurants & shopping centers near by. The hotel staff were also very kind & friendly.

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear RiosVA, Thank you kindly for your review and we are so flattered to hear that our accommodations were perfect for the price. Our locations are carefully chosen so that the surround areas are full of fun choices for our guests. Our staff strives to provide the best service possible and we are glad you benefited from it. Thank you... More

Riverside, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

All the people who work there make you feel great,from the moment you check in until I check out ....very good experience. I took my kids twice a year for a mini vacation in our city .... It's closed to restaurants,walking distance to the mall closed to freeways ...

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manila
Top Contributor
63 reviews 63 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel is clean and nice. It has a feel of the classic Inn. It is very near to Ontario airport, and almost right in front of the Ontario Mills Mall. Even so, it was quiet and peaceful from our room. The rooms are nice and spacious enough. Front desk staff is courteous too. The breakfast is good. Parking is... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear earth-trekker-x2, We are so glad to hear you had a pleasant and relaxing experience at our hotel. Our front desk staff always strives to be friendly and accommodating and we truly appreciate your kind words about our courteous staff. Our location was carefully chosen for close entertainment and shopping possibilities and we're so happy to hear that you found... More

Aberdeen, Maryland
1 review
5 of 5 stars Reviewed July 15, 2014

Cudos to this hotel and staff for accommodating 89 weary travelers under one roof. We were greated by our hostess and served ice tea, lemonade and cookies in the lobby/reception area. It made us all feel so special. Susan Golden and her right arm man Victor saw to our every need and anticipated the questions we were about to ask... More

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Ontario
1 review
1 of 5 stars Reviewed July 8, 2014

We chose ayrus hotel because it looked clean ! Well to begin with the customer service when we arrived was great the room was good but the problem happened when we wanted to shower we opened the packet of soap to our surprise there was hairs in our soap wrapped around it :( sad to sAy it was wrapped in... More

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Suzzyheart, Thank you kindly for taking the time to write a review on TripAdvisor about your experience at our hotel. Your feedback is important as we always want to help better serve our guests.In regards to your recent stay, it is very regrettable to hear about the issue that occurred in regards to your guest room soap. Please know... More

Phoenix, Arizona
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

Location is great for exploring the Pomona/Ontario area. Staff is very nice, rooms are clean, beds are great and the price is an absolute bargain when you consider breakfast is included and parking is free,...

Review collected in partnership with this hotel

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AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Bajacast, Thank you so much for your kind recommendation and for choosing our hotel for your recent stay. We're so pleased to hear that you found our location to be so conveniently located as well as a great value. We thank you again for your review and look forward to welcoming you back in the future! Sincerely, Susan Golden... More

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Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 E. Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ayres Inn & Suites Ontario Mills Mall 2.5*
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Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Ontario #5 Romantic Hotel in Ontario #6 Business Hotel in Ontario #10 Family Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 
Number of rooms
105

Questions & Answers

Questions? Get answers from Ayres Inn & Suites Ontario Mills Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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