We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 41 Ontario hotels

Ayres Inn & Suites Ontario Mills Mall

2.5 of 5 Hotel   |   4395 E. Ontario Mills Parkway, Ontario, CA 91764
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
2 Nights - 20% Off!
Save Saved
You added Ayres Inn & Suites Ontario Mills Mall to your Saves list
Ayres Inn & Suites Ontario Mills Mall
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
89%
Ranked #5 of 41 hotels in Ontario
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
rgloeckn Gruna
  • Overview
  • Reviews (242)
  • Photos (18)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (48)
  • Location
  • More
true
Write a Review

242 people have reviewed this hotel

Traveler rating
    141
    74
    18
    3
    6
See reviews for
50
51
22
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Gruna
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I really liked the hotel very much. It is very clean. The rooms are huge and the staff is very friendly. You can easily walk over to the Mills mall, which is a nice outlet center. The area around the hotel is very nice as well. The only little thing that could be a tiny bit better is the breakfast... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear rgloeckn, Thank you kindly for your review and we are so happy you had an all-around great experience at our hotel. It is wonderful to hear that you took advantage of our convenient location. We appreciate your suggestion about our breakfast room and as well as becoming more green and we will take your suggestions into consideration for the... More

Bakersfield
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The room was more than perfect for the price. Compared to other hotels in the area, this one is a great stay any day of the week. The location was also perfect with restaurants & shopping centers near by. The hotel staff were also very kind & friendly.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear RiosVA, Thank you kindly for your review and we are so flattered to hear that our accommodations were perfect for the price. Our locations are carefully chosen so that the surround areas are full of fun choices for our guests. Our staff strives to provide the best service possible and we are glad you benefited from it. Thank you... More

Riverside, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

All the people who work there make you feel great,from the moment you check in until I check out ....very good experience. I took my kids twice a year for a mini vacation in our city .... It's closed to restaurants,walking distance to the mall closed to freeways ...

Was this review helpful? Yes
manila
Top Contributor
63 reviews 63 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 19, 2014

This hotel is clean and nice. It has a feel of the classic Inn. It is very near to Ontario airport, and almost right in front of the Ontario Mills Mall. Even so, it was quiet and peaceful from our room. The rooms are nice and spacious enough. Front desk staff is courteous too. The breakfast is good. Parking is... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear earth-trekker-x2, We are so glad to hear you had a pleasant and relaxing experience at our hotel. Our front desk staff always strives to be friendly and accommodating and we truly appreciate your kind words about our courteous staff. Our location was carefully chosen for close entertainment and shopping possibilities and we're so happy to hear that you found... More

Aberdeen, Maryland
1 review
5 of 5 stars Reviewed July 15, 2014

Cudos to this hotel and staff for accommodating 89 weary travelers under one roof. We were greated by our hostess and served ice tea, lemonade and cookies in the lobby/reception area. It made us all feel so special. Susan Golden and her right arm man Victor saw to our every need and anticipated the questions we were about to ask... More

Was this review helpful? Yes
Ontario
1 review
1 of 5 stars Reviewed July 8, 2014

We chose ayrus hotel because it looked clean ! Well to begin with the customer service when we arrived was great the room was good but the problem happened when we wanted to shower we opened the packet of soap to our surprise there was hairs in our soap wrapped around it :( sad to sAy it was wrapped in... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Suzzyheart, Thank you kindly for taking the time to write a review on TripAdvisor about your experience at our hotel. Your feedback is important as we always want to help better serve our guests.In regards to your recent stay, it is very regrettable to hear about the issue that occurred in regards to your guest room soap. Please know... More

Phoenix, Arizona
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2014

Location is great for exploring the Pomona/Ontario area. Staff is very nice, rooms are clean, beds are great and the price is an absolute bargain when you consider breakfast is included and parking is free,...

Review collected in partnership with this hotel

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Bajacast, Thank you so much for your kind recommendation and for choosing our hotel for your recent stay. We're so pleased to hear that you found our location to be so conveniently located as well as a great value. We thank you again for your review and look forward to welcoming you back in the future! Sincerely, Susan Golden... More

Tahiti, French Polynesia
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 7, 2014

Best hotel in ontario mills mall and clean very happy to come back :) thank you so much. All the ayres hotel the best in california. All my vacation we are at ayres hotel. Employés serviable et aimable :)

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Vaitemata, Thank you for your kind compliments about our hotel. It fills us with great pride when someone calls us the best. Thank you so much for your kind words about our hotel and all of our other wonderful Ayres locations. Estamos ansiosos para a sua praxima visita! Sincerely, Susan Golden General Manager More

Las Vegas, Nevada
2 reviews
3 of 5 stars Reviewed July 6, 2014

We started by experiencing ok service at the front desk. Apparently the clerk was new, and unsure how to program our keys - she took 3 different sets before handing to us. Then she called us back and said she had given us the wrong room, and had to reprogram the keys. When we got upstairs, neither key worked. So... More

Review collected in partnership with this hotel

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Inn & Suites Ontario Mills Mall, responded to this review

Dear Roadtrip1014, Thank you kindly for taking the time to write a review on TripAdvisor about your experience at our hotel. In regards to your recent stay, we would like to offer our most sincere apology for the fact that our hotel did not exceed your expectations. We’re very sorry for both the issues you experienced upon check in, as... More

HENDERSON NEVADA
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 3, 2014

We stayed here for a couple of nights with friends. The hotel General Manager,Susan was one of the most friendly hotel staff members that I ever met. She made us feel extremely welcome and is a definite asset to the Ayers Hotel Chain. The room was very clean and comfortable. It had a fridge, microwave and coffee maker. They also... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Ayres Inn & Suites Ontario Mills Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Ayres Inn & Suites Ontario Mills Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ayres Inn & Suites Ontario Mills Mall

Address: 4395 E. Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ayres Inn & Suites Ontario Mills Mall 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Expedia, Milestone Internet Marketing, Priceline, Hotels.com, Tingo, Otel and Agoda so you can book your Ayres Inn & Suites Ontario Mills Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ayres Inn And Suites At The Mills Mall
Ayres Inn & Suites At The Mills Mall Hotel Ontario
Ayres Hotel Ontario

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Room/suite (5)
Viewed
1:54
Videos (2)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Ontario with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Ontario #5 Romantic Hotel in Ontario #6 Business Hotel in Ontario #10 Family Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Ayres Inn & Suites Ontario Mills Mall combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious, European-inspired guest rooms at our Ontario, CA hotel are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and WiFi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast. Our convenient Ontario, CA location means you will be adjacent to the Inland Empire's primary tourist attraction, the Ontario Mills Mall. Revive your wardrobe at one of North America's largest shopping malls and then retire to your luxurious accommodations. After you are well rested, enjoy various events at the Ontario Convention Center or the Citizens Business Bank Arena. You’ll also be happy to know Ontario International Airport is just a short drive away! ... more   less 
Number of rooms
105

Questions & Answers

Questions? Get answers from Ayres Inn & Suites Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer