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All 41 Ontario hotels

Ayres Suites Ontario Mills Mall

3.0 of 5 Hotel   |   4370 Mills Circle, Ontario, CA 91764
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88%
Ranked #3 of 41 hotels in Ontario
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
4 of 5 stars reviewed 4 days ago
jamaicabitty Morro Bay, California
  • Overview
  • Reviews (225)
  • Photos (36)
  • Amenities
  • Room tips (50)
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225 people have reviewed this hotel

Traveler rating
    145
    54
    17
    5
    4
See reviews for
59
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66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Morro Bay, California
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Upon check in, warmly greeted, quickly checked in, and informed of amenities (pool, breakfast, etc). Room was very clean during our whole stay, very large and spacious with bathroom at entrance with huge soaker tub, dining/sitting area, wet bar with mini fridge and micro, leather sofa bed, desk/sitting area and comfy king bed. The only minor downside (no control of... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

At check in it was fast, easy, and friendly. I could not figure out how to get the wifi to work on my phone so I made a trip to the front desk to ask, at this time there was a shift change, now I understand things can get a little busy and overwhelming, I also work in customer service,... More

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AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Paaaige, Thank your for your review and we are glad to hear that you had an overall positive stay. We apologize for the unprofessional experienced you encountered with one of our staff members during your stay and thank you for kindly for your patience and understanding. Please know that I have addressed this issue and we thank you for... More

1 review
5 of 5 stars Reviewed 2 weeks ago

This was the first trip I've taken by myself in many years. Going to a new area that I haven't been to before didn't make it any easier for me mentally. When I got to the hotel, I was greeted by Rashad. He quickly got me checked in and informed me off the different offerings that the hotel had such... More

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AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Justin L., We thank you for choosing our hotel for your first time in an unfamiliar area and we're so glad that we were able to exceed your expectations. From our full hot American breakfast to our customer service representatives and clean and comfortable rooms, we strive our best to provide the best service for our guests. Thank you... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Shuttle picked me up from the airport and hotel provides shuttle service 24 hours. Entire hotel was clean and the rooms were very nice. The made to order breakfast was great. Staff was very professional and polite. I highly recommend this hotel to anyone.

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AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Rechetta G, Thank you so much for your kind compliments about your recent stay at our hotel. We're pleased to hear that our signature European-style rooms were to your liking and that you found our full hot American breakfast to be satisfying. Your recommendation is greatly appreciated and we look forward to your next stay! Sincerely, Carlos Mendoza General... More

Bellevue, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

Very happy with my stay here, very professional staff, very clean facility. There is a happy hour in the afternoons with beer, wine, and snacks, no charge. Let's be honest, you can't beat that. Complimentary breakfast, you order what you want, they make it, it's delicious. My stay here for business would bring me back to this hotel if I'm... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

I was thoroughtly impressed with the service. I checked-in close to midnight and Rigelio was very friendly and helpful. He informed me breakfast was custom. I had to leave 6 am in the morning, breakfast began 7am in the morning, but would have loved a hot meal. I was impressed with the room, nice clean sheets, plus there was a... More

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AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear cheri d, Thank you for your kind compliments about our hotel. It is a joy to hear how thoroughly impressed you were with the service and our friendly accommodating staff. We're delighted that we were able to exceed your expectations and look forward to your next visit! Sincerely, Carlos Mendoza General Manager More

Escondido, California
1 review
4 of 5 stars Reviewed 2 weeks ago

This is the second time I stayed at this hotel. Front desk personnel was extremely nice and love the option of a late check out. The room was very nice and it was very relaxing and peaceful. Would recommend this property highly.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Great service considering I had to book it last minute. Last minute training for work had me scrambling for travel and hotel arrangements. Called in at 5PM and they had me set up with a room. Did not make it in until 3 am that night and the employees they were fully awake and attentive.

Review collected in partnership with this hotel

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AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear An P, We are so glad we could accommodate you when you were in such a hurry. Our presentation is our pride and we are glad it allowed you to check-in with ease. Thank you so much for choosing us and we hope to see you again really soon! Sincerely, Carlos Mendoza General Manager More

Fresno, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay! !! It was my first time! !! Bed was comfortable even the sofa bed was comfortable. .. The free breakfast is awesome. .. And it was an actual breakfast, not just a couple of stale doughnuts and bagels. .. Although it could possible go until 11 am on the weekends. .. Staff was... More

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Longmont, Colorado
1 review
5 of 5 stars Reviewed 4 weeks ago

Have been staying there for the last 6 years on business trips multiple times each year, great shuttle service from the airport even after midnight, first time where there was no fruits available for breakfast each morning and had to ask for soap at the front desk after checking in, those were minor hick-ups that won't stop me from staying... More

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Additional Information about Ayres Suites Ontario Mills Mall

Address: 4370 Mills Circle, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Suites Ontario Mills Mall 3*
Reservation Options:
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Also Known As:
Ayres Suites Ontario At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Ayres Suites Mills Mall Ontario

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Ontario #2 Business Hotel in Ontario #4 Family Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms at Ayres Suites Ontario at the Mills Mall are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast.The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Revive your wardrobe at one of the largest shopping malls in North America and then relax in your luxurious suite afterwards. Also, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park! ... more   less 
Number of rooms
140

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