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All 41 Ontario hotels

Ayres Suites Ontario Mills Mall

3.0 of 5 Hotel   |   4370 Mills Circle, Ontario, CA 91764
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Ayres Suites Ontario Mills Mall
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89%
Ranked #3 of 41 hotels in Ontario
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 weeks ago
robi0000
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234 people have reviewed this hotel

Traveler rating
    150
    58
    17
    5
    4
See reviews for
62
31
9
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I loved the atmosphere, made to order breakfast. It was a pleasant surprise to other guests as well. friendly staff. Close to one of the largest shopping malls that I have ever seen. Plenty of dinner options in the evening. We will come back!

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear robi0000, It is a pleasure to hear how much you enjoyed our atmosphere while being helped by our friendly staff. Our proximity to Mills Mall is always a fun option for our guests and we're glad that you were able to enjoy our convenient location. Thank you so much for your patronage and we look forward to your next... More

Blainville, Canada
Top Contributor
75 reviews 75 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When you can find a hotel that has a great location with very friendly and helpful staff why stay anywhere else. I have stayed at a few different hotels in the area and to date this is my favorite. From the manager Virginia to the rest of the staff I dealt with such as Jessica, Alysa, Isaac and the others....... More

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear EWBrown, Thank you so much for all of your kind words about your recent experience at our hotel. From our helpful staff to our delicious full American breakfast, we strive every day to create wonderful experiences for our valued guests. We love hearing compliments about our Manager's Reception and convenient shuttle and we're so pleased that your overall experience... More

Newark, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Rooms are clean and cleaning staff is excellent. Food is way above what you would expect from a hotel. Great service from the front desk, shuttle driver, and cleaning personnel. Unfortunately Carlos the manager was rude and is the reason for the horrible service score.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night to go to a medical appointment in LA the next day. We were SO glad we didn't stay in Los Angeles. This was an excellent choice. Although there were families staying for a Little League tourney, you could not hear the kids once you closed your door. The room was clean, the beds were... More

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AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Celeste B, It is a thrill to hear that we were such an excellent choice. Our quiet and relaxing accommodations are designed to house a variety of different groups looking for a pleasant stay and we are so glad that you were one of them. Thank you for your suggestion regarding our decor. We will take it into consideration... More

Phoenix, AZ
Top Contributor
87 reviews 87 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Ayres for one night on the last leg of a 10 day trip. This is the fourth Ayres property we have stayed in (also stayed in Costa Mesa, Orange and Anaheim). It has a great location and we were able to walk to the mall and to dinner. The room was spotless and we got a... More

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AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Walter M, Thank you kindly for taking the time to share about your recent experience at our hotel and we are so glad to hear that you had such a wonderful experience.. Thank you for letting us know about your concerns with the breakfast menus and the location of our hotels. Your feedback is truly appreciated as it helps... More

Kamuela, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

For the past three years, I have been staying at Ayre's for business and the consistency has been very good. The rooms are clean and spacious, great breakfasts and friendly staff. I have not had an issue with this property and would recommend you stay there should you need accommodations in the Ontario area.

Was this review helpful? Yes
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Chita A, Thank you so much for your recommendation and for continuing to stay with us whenever you are in the area. We look forward to seeing you again! Sincerely, Carlos Mendoza General Manager More

Big Bear Lake, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Ayres never disappoints. The staff is attentive to every detail from Check in to Check out. The rooms are always spotless and every item in the room functions perfectly. I don't think of Ayres as a chain hotel, rather a home away from home.

Review collected in partnership with this hotel

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Temecula, California
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I have visited this property several times, for a minimum of three nights each time. The staff is always extremely courteous, helpful and the custom-made breakfast omelets are always a treat. We also enjoy the evening reception of wine, beer and a variety of cheeses and other snacks. This visit was no different, as we have grown... More

Review collected in partnership with this hotel

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Pittsburg, California
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff is very professional and very attentive especially Jessica, Great team. Breakfast is always fresh and five star presentation and taste. Shuttle is very prompt and curtious. Happy hour is always well stocked with refreshments and appitisers.

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Fort Collins, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is very inviting. Checked in for a nice happy hour and there were even cookies waiting for the kids. The room was extremely comfortable and perfect for a family of 5...we have a hard time, many hotels want us to book two rooms because of the three kids. Loved the pool....excellent breakfast....close proximity to good dining.

Was this review helpful? Yes 1
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Additional Information about Ayres Suites Ontario Mills Mall

Address: 4370 Mills Circle, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ayres Suites Ontario Mills Mall 3*
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Also Known As:
Ayres Suites Ontario At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Ayres Suites Mills Mall Ontario

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Ontario #2 Business Hotel in Ontario #4 Family Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms at Ayres Suites Ontario at the Mills Mall are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast.The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Revive your wardrobe at one of the largest shopping malls in North America and then relax in your luxurious suite afterwards. Also, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park! ... more   less 
Number of rooms
140

Questions & Answers

Questions? Get answers from Ayres Suites Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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