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Embassy Suites by Hilton Ontario-Airport

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3663 East Guasti Road, Ontario, CA 91761
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Embassy Suites by Hilton Ontario-Airport
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461 Reviews from our TripAdvisor Community

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Menlo Park, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Amazingly easy check-in, friendly staff, clean rooms with very nice layout and everything I could need for a comfortable stay. Near airport and freeway so convenient for work, but not necessarily for surrounding beauty. I would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank dcgibson
Houston, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff at the Embassy Suites made my family feel welcomed. They were accommodating and the suite conditions were great. The proximity of the hotel to the Ontario, CA airport and neighboring restaurants was great.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank SmCole
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your great feedback and review of Our Hotel on Trip Advisor. Our commitment to provide you with Excellent Service and Satisfaction is the motto at Embassy Suites Ontario Airport Hotel. We are very pleased to understand you had an enjoyable stay and we welcome you back in the near future. Have a Great Day. More 

Sioux Falls, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

For the rate, the service was poor. I never had hot water for my shower and stayed 4 days. Heat in the room didn't work. Dishes sat in the hallway an entire day. Hallway was not vacuumed for over a day.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kyle F
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your feedback and comments on Trip Advisor. We apologize for the issues and we will share your constructive comments with our Staff to Improve the Quality of Service. We welcome you back in the near future. Have a Great Day. More 

Waterloo, Belgium
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped staying at Embassy Suite Hotels because of the center courtyards and noise. Reviews had us give this place a chance. Great place. The rooms are well insulated against noise both from interior and exterior sounds. Beds are comfortable, rooms clean. Still, like other Embassy's, the free food seems to draw everyone to the lobby at once, so no... More 

Helpful?
Thank Trippic
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your great Review on Trip Advisor. Managers as well as Employee partners we strive to make your Overall Experience a remarkable one. We would like to welcome you back to Our Hotel in the Near future. Have a Great Day. More 

San Diego, California
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our overall stay at this hotel was perfect. The hotel had ample free parking, the two room suite was clean, roomy and had all the amenities for a comfortable stay. The indoor heated pool was a treat to the children in our group. And the breakfast was a plus; especially the omelette bar where the chef cooked up special order... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank TheresaZ_11
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your great review on Trip Advisor titled " Great out-of-town stay!". At Embassy Suites Ontario Airport Hotel Our goal is to Provide Excellent Overall Service to make your stay pleasant, comfortable and memorable. We are pleased to Read you had an enjoyable Time. We welcome you back to stay at Our Hotel in the near future.... More 

Oceanside, California
Level Contributor
242 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Really enjoyed this stay. Easy access off major highways and next to airport and convention center. Room check in was smooth less. Free parking and shuttle services took us to the convention each day for free. Wonderful breakfast and happy hour. Room also equally wonderful and kept clean throughout our stay. Despite being and major roads, our room was very... More 

Helpful?
Thank LodiWineBob
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your great feedback on Trip Advisor. As Hotel Managers and Staff We thrive in making your stay Pleasant and your Overall Experience a "Great Stay". Your Satisfaction is our motto to being Committed to providing you with High Standards of Service. We welcome you back to Our Property in the near future. Have a Great Day. More 

Sacramento, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a local baseball tournament. It was above expectations. Great room, great breakfast, great staff and great reception every night. Couldn't have been better. Highly recommend for family, business or pleasure. we would return or stay at an Embassy Suites anywhere.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Robert M
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your great feedback on Trip Advisor. We are pleased to read that your stay was Satisfactory to your Expectations and Standards. We will share your wonderful comments with Our Management Team and Staff. We Welcome you back in the not so distant future. Have a Great Day. More 

Santa Monica, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I've stayed in a few establishments in the Ontario area. The breakfast and indoor pool are great options for people travelling with kids/teens. The managers reception is good for the parents ( and kids as well).

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Adrienne B
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your Great feedback and review on Trip Advisor. At Embassy Suites Ontario Airport Hotel we take pride in offering Great Service and Guest Satisfaction is our Main Goal. We are pleased to Read your last stay at our Hotel was to your Expectations. We welcome you back in the near Future. Have a Great Day. More 

Addison, Texas
Level Contributor
104 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here several times on business. A little pricey, but very nice. We have a good corporate rate, which makes it nice. The hotel is a 5 years old or so. THE best Embassy I have stayed in. Wood (or faux) floors, dark furniture, micro and fridge. Generous happy hour (no limit). Usual fantastic breakfast. Shuttle to/from ONT... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Lesley L
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your great Trip Advisor Review titled " Excellent Hotel". We at Embassy Suites Ontario Airport take pride in The Ultimate Experience of Our Guests and we are pleased to know you Enjoyed your recent stay at Our Hotel. We will share your comments with Our Staff and we welcome you back to stay with us in... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Loved the reception and the free drinks. There were too many people there so there was nowhere to sit. That was the only complaint. Beautiful room and helpful staff. I would recommend this hotel to anyone staying in the area. Close to the Ontario, mills mall so lots of food and shopping close by was a plus.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank B3491LLamys
Sergio B, Manager at Embassy Suites by Hilton Ontario-Airport, responded to this review

Dear Guest, We appreciate your great feedback and Review on Trip Advisor. Our Staff takes pride to provide you with Excellent Service and Experience. It means a lot to Us the fact that you titled your Review as "Awesome Hotel". We will share your valuable Comments with Our Employee partners. We Welcome you back in the near future for another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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