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Embassy Suites Ontario-Airport

3.0 of 5 3663 East Guasti Road, Ontario, CA 91761
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Certificate of Excellence 2014
Embassy Suites Ontario-Airport
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Embassy Suites Ontario-Airport
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305 reviews from our community

Traveler rating
    190
    76
    20
    9
    10
See reviews for
75
47
11
141
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (63)
  • Jun-Aug only
    (70)
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    (103)
  • Dec-Feb only
    (69)
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Gloucester, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Not knowing the Embassy Hotels, we were extremely surprised and happy with our entire stay. We would highly recommend the Hotel. Everyone was very accommodating and all services were exceptional. We will definitely book with them again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Moraga, California, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Here on business in Ontario for 4 weeks. Rooms are comfortable, clean and spacious. Staff is very friendly, free breakfast starts at 6am (omelets made to order,pastries,cereal,sausage,bacon,pancakes and more), happy hour also great...couldn't ask for a better stay!!

Was this review helpful? Yes
San Diego, California
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have said, the hotel was very clean and looks to be well maintained. They forgot to give us towels, but were quick to remedy the situation, so nothing big to worry about there. The bar and lounge area was fairly large and able to accomodate lots of people. And it seems that their free drink menu has expanded... More 

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gilbert, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I loved this hotel.. Will stay there again. very clean and comfortable.. Stayed there for a family wedding and was really impressed with everything. My room was clean and smelled good.. Bathroom was clean and was like spa quality. Very nice hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Bakersfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location, fabulous rooms and breakfast was outstanding. We attended an event hosted by friends and the staff was excellent and accommodations were top quality. Wish I had an opportunity to attend manager hosted evening event, however, friends reported enjoying a decent wine and finger food.

Review collected in partnership with Embassy Suites Hotels

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Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a very nice, clean and easily accessed hotel it's right outside the Ontario IA off the I10 so getting to it is easy and getting on the freeway is easy as well. Across the freeway from the hotel two lights down on the left is a great Japanese BBQ restaurant that you grill your own meat at and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

WOW! Thanks for the fantastic review! It is great to know you enjoyed your stay with us and were able to stop by some of the local restaurants! I do hope we see you again on your next trip to the area! Have a great week! Derek Seyler Front Office Manager More 

London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 5 days in December 2014 whilst in SoCal for a family wedding. Huge spacious suites that are light, airy, clean and well equipped. Breakfast was nice and tasty with a wide and varied selection including made to order omelettes. There was also a 5.00 to 7.00 pm happy hour of free snacks and drinks. Lovely polite... More 

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Hi there! Thanks so much for the great review. We truly appreciate the feedback and look forward to seeing you again soon. Derek Seyler Front Office Manager More 

Ontario, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

My family and I have stayed at Embassy Suites before, but this was our first time at the Ontario location. I have to say it will probably be the last. It may seem minimal to some but the evening reception was "sad" compared to other locations. Other locations have soft drinks and juice available for children and adults who don't... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Thank you for taking the time to complete this survey. I am so sorry to see you did not enjoy your stay with us. Please rest assured, your comments will be addressed with our F&B Director. I do hope you will give us the opportunity to WOW you on your next trip to the area. Have a nice week. Sincerely,... More 

Redding, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here while visiting our SoCal family for Christmas and New Years 2014! Super clean and comfortable, every room a suite; amenities like soap and lotion have a nice lemony scent I like, a full cooked to order breakfast every morning and a reception with complimentary food and drinks at night! Located near pretty much everything in the inland empire!... More 

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Hello, and thank you for completing this review. I am glad to see we were able to make your holidays comfortable during your stay. I do hope you stay with us again if you are ever again in the area. Have a great week! Derek Seyler Front Office Manager More 

Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My stay at the Embassy Suites Ontario AirPort was very short (one night). After going on a flight i stayed at this hotel, and it was late hours at night so the check in was tiring, but the service was really good. When we arrived at the airport they didn't have a van or their cab that could take us... More 

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Thank you for taking the time to complete this survey. It is so nice to see you enjoyed your stay with us. We know business trips can be tedious, and it is a pleasure to see we were able to make your trip enjoyable. We look forward to your next visit! Sincerely, Derek Seyler Front Office Manager More 

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Additional Information about Embassy Suites Ontario-Airport

Address: 3663 East Guasti Road, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Ontario-Airport 3*
Number of rooms: 175
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Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario
Hotel Style:
#6 Business Hotel in Ontario
#9 Family Hotel in Ontario
#9 Romantic Hotel in Ontario

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