We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Ontario-Airport

3.0 of 5 3663 East Guasti Road, Ontario, CA 91761
Hotel deals
Hotel website
Special Offer
Park, Stay & Go
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Embassy Suites Ontario-Airport
Professional photos View all
Browse nearby
Embassy Suites Ontario-Airport
Write a Review

313 reviews from our community

Traveler rating
    194
    77
    20
    10
    12
See reviews for
77
49
11
143
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
  • All months
    (313)
  • Mar-May only
    (63)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (77)
All months
San Diego, United States
1 review
5 of 5 stars NEW

when ever i travel i will not stay at any other hotel brand if i can help it. always comfortable and clean Only complaint is that some locations charge for parking, other than that could not ask for more.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Martinez, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

This past Monday evening, as my wife and I were driving to the Ontario airport from Rancho Mirage, we got caught up in a massive traffic jam on the I-10 freeway. This caused us to miss the last flight home, and to make alternate arrangements; one of which was booking a hotel room for the night. Once my wife explained... More 

Was this review helpful? Yes
RANCHO CUCAMONGA, United States
1 review
1 of 5 stars Reviewed 1 week ago

Bad service!!!! My 12 old son was in the pool with other younger guest. And I now they do not want Alcohol in the pool area. There was a man in the pool drinking a bottle of Vodka in the pool. I Called the front desk from my cell phone and said they would send someone to take care of... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Goleta
Top Contributor
67 reviews 67 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel appears to be alone between the freeway and the airport. However it has all the amenities one could want. The rooms are spacious and separate living-kitchenette area allows for more privacy. Complimentary breakfast has everything one could desire. (Tea lovers selection is limited). Hot food is hot and cold food is cold. Omelets made to order are a... More 

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Hello and thank you for the great review! We appreciate your feedback and I will share your comments with our staff at our next all employee meeting. We are looking forward to your return. Have a nice week. Derek Seyler Front Office Manager More 

Mesa, Az
Top Contributor
50 reviews 50 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Check-in: was super-fast and easy. Parking: plenty of free parking Room: HERE IS THE SURPRISING PART - We reserved a king room and when we got to the room my wife noticed that it only had a shower – NO bathtub! When we called to the front desk they said that all king rooms come with only a shower and... More 

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Thank you for taking the time to complete this review. I am sorry to see that you were not satisfied with our bathroom facilities. I'm confused as to why you would rate us a zero considering the positive comments regarding the service and amenities we offer and you enjoyed during your stay. To clarify, all non open air atrium Embassy... More 

anaheim, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We took a quick weekend getaway and were pleasantly surprised. the Embassy Suites in Ontario was fantastic! Easy check-in, helpful and friendly staff, great managers reception, really nice rooms and a very tasty breakfast. A fun weekend!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

WOW! What a great review! It is so nice to see you were able to enjoy the amenities and exceptional service we strive to provide for our guests! It's great to see you were able to have a nice weekend with us! Please visit again soon Sincerely, Derek Seyler Front Office Manager More 

Merced, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Staff never replaced empty water dispenser in the fitness center. When I approached them with a variety of questions regrading my stay, staff was not welcoming or engaging. I felt they were not so welcoming to a more diverse clientele. I hope management has as a requirement Cultural Sensitivity training, especially for its front desk staff.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Thank you for taking the time to complete this survey. I am sorry to see you felt our service was below par. I can assure you, that as an airport hotel, we have a very diverse clientele, and strive to treat every guest equally and with care. I do hope you will give us the opportunity to WOW you on... More 

Fairfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have stay at this hotel many times on business. The staff have been very efficient and always willing to help make my stay enjoyable with every stay. I have recommended this hotel to many of my employees. The hotel is very close to the Ontario International Airport.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Hi there! Thanks for the great review. We appreciate you referring the hotel to colleagues greatly! Stop by the desk and say hi on your next trip. Have a nice day! Derek Seyler Front Office Manager More 

Gloucester, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Not knowing the Embassy Hotels, we were extremely surprised and happy with our entire stay. We would highly recommend the Hotel. Everyone was very accommodating and all services were exceptional. We will definitely book with them again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Thank you for taking the time to complete this survey. It is so nice to see you enjoyed your stay with us. We look forward to your return! Have a fantastic week! Sincerely, Derek Seyler Front Office Manager More 

Moraga, California, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Here on business in Ontario for 4 weeks. Rooms are comfortable, clean and spacious. Staff is very friendly, free breakfast starts at 6am (omelets made to order,pastries,cereal,sausage,bacon,pancakes and more), happy hour also great...couldn't ask for a better stay!!

Was this review helpful? Yes
Derek S, Front Office Manager at Embassy Suites Ontario-Airport, responded to this review

Hi John, I am so glad to see we were able to make your business trip enjoyable and you were able to partake in the complimentary amenities we offer. We look forward to seeing you on your next trip to the area. Have a great rest of your week! Sincerely, Derek Seyler Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Ontario-Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Ontario-Airport

Address: 3663 East Guasti Road, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Ontario-Airport 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, BookIt.com, Cheap Tickets, Hilton Hotels, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Embassy Suites Ontario-Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario
Hotel Style:
#7 Business Hotel in Ontario
#9 Family Hotel in Ontario

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Room/suite (9)
Viewed
Pool/beach area (2)
Viewed
Bathroom (3)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (12)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay