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All 41 Ontario hotels

Embassy Suites Ontario-Airport

3.0 of 5 Hotel   |   3663 East Guasti Road, Ontario, CA 91761
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89%
Ranked #5 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Joyce W Durham, United States
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  • Reviews (239)
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239 people have reviewed this hotel

Traveler rating
    158
    57
    12
    6
    6
See reviews for
54
39
6
122
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Turkish first
  • Any
English first
Durham, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel! Room service was excellent! Beautiful view of the mountains! Hotel lobby was also beautiful. Morning breakfast was hot and several choices available. This hotel is about 5 minutes from Ontario airport.

Review collected in partnership with Embassy Suites Hotels

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Delaware, Ohio
Top Contributor
60 reviews 60 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Newer hotel with nice rooms that are well furnished. The evening receptions are always a plus and we enjoyed the new menu items for dinner. The breakfast is always a plus as they offer just about anything for your appitite. My only complaint, noise. Not the airplane noise, that was not really an issue. It was the strange "knocking" type... More

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Good Evening Lisa, Thank you very much for your feedback. I do apologize for the noise disturbance you experienced. I will be sure to share your comments with my team to ensure we continue looking for ways to improve our guest's experience. Thank you again, Althea Ferrell General Manager More

Burlingame, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel had a wedding and did not have enough parking for the hotel guests and the wedding party. It took me 30 minutes to find parking until I gave up and parked it in the entry area. I spoke to the GM in the morning and he was very responsive and proactive. He remedied the situation immediately and gave... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Hello Perry, I apologize that you experienced trouble finding a parking spot. I do thank you very much for providing us with your feedback as it helps us to better serve our guests in the future. Enjoy the rest of your week, Althea Ferrell General Manager More

Ontario, United States
1 review
4 of 5 stars Reviewed 1 week ago

Was a great stay, rooms were spacious enough, comfortable. The beds were not great, but ok for few nights. Breakfast, not as great as other places, line gets long too quickly, but you do get hot breakfast made to order for omelettes etc.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Good Afternoon Arjun, Thank you very much for taking the time to provide us with your feedback. I know there are many hotel choices in Ontario, and I want to thank you for staying with us. We hope to see you in the near future. Take much care, Althea Ferrell General Manager More

1 review
5 of 5 stars Reviewed 1 week ago

Embassy Suites Hotel-Ontario Airport. Excellent hotel with very pleasant and accommodating staff. Airport shuttle very convenient and friendly. Had a bunch of family from out of state and was a great gathering place for catching up.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Good Afternoon Rebecca, I am very glad you enjoyed your stay. I will be sure to share your comments with my staff as well. Thank you for choosing Embassy Suites Ontairo Airport. Thank you, Althea Ferrell General Manager More

Ridgecrest, California
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is by itself but close to everything. Even though the airport is close by and there are trains running a short distance away, the rooms are very quiet. The breakfast was well done, but be ready for turkey bacon on the weekends. Sports teams were there on the weekend but they were well behaved.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Guest, I am glad to hear that you enjoyed your stay here with us. Thank you for your feedback and remember to keep us in mind when you are in the Ontario area. Have a good rest of your week, Althea Ferrell General Manager More

Eugene, Oregon
Top Contributor
145 reviews 145 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just went to a convention at the Ontario Airport Embassy Suites. Rooms were very clean and comfortable. Cooked to order breakfast was great as well as the evening reception. Lunch service was slow due to the convention otherwise the food was great. Had dinner there twice and both times service and food was great. Con side was getting there from... More

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Good Evening Ray, I would like to take the time to thank you so much for your feedback. Please visit us again when you are in Ontario. Take much care, Althea Ferrell General Manager More

Las Vegas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed in many Hilton Family hotels for quite some time. This is the best I have been in. The room, bed, restaurant, reception at 5:30, breakfast buffet and the hospitality - AMAZING . I highly recommend it. Order the strip steak, veggies and backed potato and you will see what I mean. I have another business trip to... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Good Morning Henry, Thank you so much for sharing your wonderful experience. I must share your feedback with my staff so that we can continue providing greater service each time. We hope to see you soon when you are back in the area even if it is not for work. Take Care, Althea Ferrell General Manager More

Orange, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean, organized and friendly! I enjoyed my stay and felt refreshed upon exit. My room did not have a blow dryer and once I realized there was not one present, guest services provided one on a "rush" note. This hotel came with all the perks, complimentary coffee, blow dryer, internet, refrigerator and soaps in the bathroom. I really appreciated... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Hello Diana, First of all thank you very much on behalf of all of my team for your feedback. I hope that you will return to visit us soon again. Although we do have a full service restaurant on property, please remember that we do also offer complimentary shuttle service to local restaurants and attractions. We would be more than... More

United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The facility was clean and the staff were welcoming. The Manager's reception was the highlight of everyday, in part because of an amazing bartender. It was also great to have so many great breakfast options, especially the made to order omelettes. My stay was business related but I will be back with my family!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Good Afternoon Joy, I am so happy to know you enjoyed your stay at our beautiful hotel. Please bring your family soon, I am sure they will enjoy their stay just as much as you did. The breakfast is my favorite part of Embassy Suites as well. Thank you for sharing your feedback. See you soon and take much care,... More

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Additional Information about Embassy Suites Ontario-Airport

Address: 3663 East Guasti Road, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Ontario-Airport 3*
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Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Ontario #4 Romantic Hotel in Ontario #9 Family Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Welcome to the Embassy Suites Ontario - Airport! The Embassy Suites Ontario – Airport hotel is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California.We are located in Ontario, California, just off Interstate 10 and Interstate 15 in the heart of the Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LAX/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LAX/Ontario Airports and Ontario Convention Center are just a few minutes away. The value-minded business traveler will enjoy our amenities such as an oversized work desk area, complimentary wireless high-speed internet and airport shuttle service. ... more   less 
Number of rooms
175

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