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All 41 Ontario hotels

Embassy Suites Ontario-Airport

3.0 of 5 Hotel   |   3663 East Guasti Road, Ontario, CA 91761
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Ranked #5 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
TravelForLife2000 Raleigh, North Carolina
  • Overview
  • Reviews (250)
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250 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Raleigh, North Carolina
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is 2-3 years old and is modern. I like Embassy Suites because of the size of the rooms. This one is up to date and looks nice. The lobby is big and very echo. When I arrived the managers reception had already started and I had to talk loud the the front lobby attendant. I was luck to... More

Was this review helpful? Yes
San Diego, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Ontario Embassy Suites which is a nice hotel regarding appearance. I made reservations a week prior to my stay for 2 nights. I called to add an additional night and they increased my rate by $40 per day for all 3 days. I felt that paying the additional $40 for the additional was reasonable and i... More

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 2 weeks ago

Where do I start? Complimentary drinks in the bar between five and seven, fantastic breakfast with pancakes, sausage, eggs, fruit. Hotel was immaculate. Modern, classy rooms are spacious and comfortable. New and modern, indoor pool, friendly and professional staff. Pricing was affordable. I cannot say one bad thing about this place. It was perfect.

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Brian E, Thank you kindly for your wonderful review of our hotel! We are very pleased to hear you were able to enjoy our complimentary amenities such as the breakfast and evening reception. I will be sharing your great comments with our staff and your 5 out of 5 review! We look forward to having the opportunity to serve... More

North Fontana, California, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

These rooms are all large 2 room suites that are so classy, spacious, very clean and absolutely beautiful!!! The bed was extremely comfortable and the bathroom and shower were very very nice. The rates are so reasonable for all this class. The complimentary breakfast was the best!! Omelette stations, fresh eggs, sausages, pancakes, Danishes, just about everything this hotel offered... More

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Roseanna, Thank you for your wonderful review of our hotel! We are so pleased to have you as our guest as we strive to make every stay a memorable one. We are satisfied to hear that you were able to enjoy our complimentary hot made to order breakfast. Thank you for your very kind words about our 2 room... More

Goodyear, Arizona
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here this past weekend. The staff was friendly and fast. The room was clean and comfortable. We were lucky enough to arrive in time for free drinks and snacks. FREE DRINKS! You gotta love that. The only downside is that the snacks weren't the best and the hotel is all by itself. You cant walk to any other... More

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Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear pkgaz, We would like to thank you for sharing your comments with your fellow travelers regarding the Embassy Suites Ontario-Airport. We strive to give the best experience to all of our guests and therefore are pleased to hear that your were able to enjoy our complimentary evening reception. We will work with our kitchen to better improve the snack... More

san bernardino, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

beautiful locations and great customer service. This is one of the very few times i can honesty say that i went to ahotel and had nothing to complain about when i left. They made us feel like we were priority and there only goal was to make us happy. The food for breasfest was hot, and good. The landscape was... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Trianna, We would love to thank you for sharing your comments with your fellow travelers regarding the Embassy Suites Ontario. We are so pleased to have you as our guest and we strive to make every stay a memorable one. We know you have plenty of options to choose from and we are grateful you decided to stay with... More

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone was extremely helpful, especially Kimberly. She helped us out when a third party service didn't pass along our reservation. Most hotels in the area where booked and we had few options. She saved us that night!

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Carla D, Thank you for taking the time to review the Embassy Suites Ontario-Airport. We set our standards high with our customer service, and for that we are pleased to hear that our staff was helpful to you. Although you experienced difficulties with your third party reservation, I am glad that Kimberly was able to make the situation a... More

Senior Contributor
27 reviews 27 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First of all let me state this is an excellent hotel in great shape. The manager's reception and breakfast were very well ran. Hany the bar tender is an excellent employee. I spent three nights at this location. I had a small issue that was never resolved. The clock beside my bed was very dim and you couldn't read the... More

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Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Drunyon, Thank you for taking the time to give us feedback on your stay. Please accept my sincere apologies for the oversight that occurred during your stay.We set high standards for our entire staff and the service you received was not acceptable. We are in the process of purchasing new clocks that will better serve our guests. I will... More

San Diego
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My friend & I along with each of our daughters spent last weekend at the Embassy Suites Ontario for a bridal shower. The hotel fit our needs perfectly. Having the large suites along with extra amenities such as breakfast worked out great for the 4 of us. I was especially impressed that even though we were next to the freeway... More

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear NXB2, Thank you for taking the time to give your positive feedback to your fellow travelers. We are very pleased to hear that the 4 of you were able to enjoy our complimentary breakfast and that our larger suite was able to accommodate the 4 of you ladies comfortably without disturbance of the airport or freeway. We hope to... More

Durham, United States
1 review
5 of 5 stars Reviewed July 22, 2014

Beautiful hotel! Room service was excellent! Beautiful view of the mountains! Hotel lobby was also beautiful. Morning breakfast was hot and several choices available. This hotel is about 5 minutes from Ontario airport.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Joyce, Thank you for sharing your kind words with other fellow travelers. We work hard each and every day to make sure all of our guests have the best possible hotel experience we can provide. Thank you for choosing the Embassy Suites Ontario Airport. We look forward to seeing you again in the future. Sincerely, Althea Ferrell General Manager More

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Additional Information about Embassy Suites Ontario-Airport

Address: 3663 East Guasti Road, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Ontario-Airport 3*
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Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario

46 photos of this hotel

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Near Embassy Suites Ontario-Airport

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Ontario #5 Business Hotel in Ontario #8 Family Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Welcome to the Embassy Suites Ontario - Airport! The Embassy Suites Ontario – Airport hotel is not defined by fluff but rather by thoughtfulness and attention to detail to those things that matter to travelers. We want to be your first choice when visiting the Inland Empire and Ontario, California.We are located in Ontario, California, just off Interstate 10 and Interstate 15 in the heart of the Ontario business district near companies such as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and NAMM. The LAX/Ontario International Airport, Ontario Convention Center, Citizens Business Bank Arena, Ontario Mills Mall and the California Speedway are all in close proximity to the Embassy Suites Ontario - Airport. Visitors of Frito Lay, Target, Toyota, Fed Ex, BMW of North America, NAMM, DPI Specialty Foods, and UPS will find the Embassy Suites Ontario - Airport both convenient and opportune. Cal Poly Pomona and Chaffey College are a short drive from the hotel. The LAX/Ontario Airports and Ontario Convention Center are just a few minutes away. The value-minded business traveler will enjoy our amenities such as an oversized work desk area, complimentary wireless high-speed internet and airport shuttle service. ... more   less 
Number of rooms
175

Questions & Answers

Questions? Get answers from Embassy Suites Ontario-Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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