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All 41 Ontario hotels

Embassy Suites Ontario-Airport

3.0 of 5 Hotel   |   3663 East Guasti Road, Ontario, CA 91761
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89%
Ranked #7 of 41 Hotels in Ontario
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
MsShannon West Covina, Ca
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257 reviews from our community

Traveler rating
    167
    64
    12
    8
    6
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59
41
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128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
West Covina, Ca
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel is light, airy and modern, The desk staff were friendly and professional. My suite was lovely and clean, I would not hesitate to stay again. Despite its close proximity to Ontario Airport it as quiet. The service at Chaffeys and the quality of food and service left much to be desired. I sat waiting at a table for... More

Review collected in partnership with Embassy Suites Hotels

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I've traveled many times to Ontario CA (not Canada!) and spent many a nights there for business. I must advise, I've stayed at 4-5 different hotels in the vicinity of the airport and none compare to the Embassy Suites. Conveniently located VERY close to the Ontario International Airport, you can easily get off your plane, retrieve your bag, jump on... More

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Las Vegas, Nevada
Contributor
11 reviews 11 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Me and my family stayed here last month for 3 nights, due to my cousin having a block of rooms reserved for out of town guests for his wedding. Upon walking into the lobby I was impressed, and was hoping the rooms would be just as impressive-they were! Loved the suite, very clean, everything in great working order, spacious, nice... More

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League City, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed 3 nights and they did not clean my room after the first night. Alerted front desk and they were not concerned. No ironing board in the room and called the front desk at 6 am, did not receive until 7 pm. Contacted Hilton guest services about issues and never received a response from the hotel. Very disappointed in this... More

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Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear BillE1988, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest... More

Grand Rapids, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

If you're going to a race at the Auto Club Speedway in Fontana, this is a great hotel to use. Nice accommodations, good happy hour, and very close to the track and the airport. Internet is free as is breakfast in the morning. Also ate at the restaurant and the food was very good.

Review collected in partnership with Embassy Suites Hotels

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Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Nancy E, Thank you for sharing your kind words with other fellow travelers. We always look forward to hosting all the Auto Club Speedway events and we hope to have you back next time! Our goal as a staff is to provide the best service possible to all of our guests and when we read review's like yours it... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with my daughter when I took her to start her college experience. While the experience of dropping a child off on the opposite side of the country was somewhat stressful, staying at this hotel facilitated a smooth transition. The rooms were comfortable, clean, and quiet. The only issue we has was that the plug in... More

Review collected in partnership with Embassy Suites Hotels

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Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear 548marki, I would like to thank you for the kind comments you shared regarding our hotel with other fellow travelers. We are happy to hear you had a pleasant stay and that we were able to facilitate the new transition in your family. I apologize for there being no plug for the tub, we will ensure to make sure... More

Elk Grove, California
1 review
2 of 5 stars Reviewed 2 weeks ago

I normally book at an Embassy Suites when I travel. I don't usually have an issue so this trip was a disappointment. I was on a business trip and my colleagues recommended this Embassy Suites as most others from our company book there over the others in the area. Everything started great; shuttle picked me up from the airport at... More

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Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Ian James S, We would love to thank you for sharing your comments with your fellow travelers regarding the Embassy Suites Ontario. Our goal as a staff is to provide the best service possible to all of our guests and when we read review's like yours it helps us know if we are doing our job. Having said that... More

Raleigh, North Carolina
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is 2-3 years old and is modern. I like Embassy Suites because of the size of the rooms. This one is up to date and looks nice. The lobby is big and very echo. When I arrived the managers reception had already started and I had to talk loud the the front lobby attendant. I was luck to... More

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Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear TravelForLife2000, Thank you for your review on our hotel. We appreciate all the wonderful feedback on our property. I do apologize for the lobby being a little noisy during the complimentary evening reception, but I am glad to hear that you did not experience loud noise in your top floor suite. Regarding the humming noise I will discuss it... More

San Diego, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Ontario Embassy Suites which is a nice hotel regarding appearance. I made reservations a week prior to my stay for 2 nights. I called to add an additional night and they increased my rate by $40 per day for all 3 days. I felt that paying the additional $40 for the additional was reasonable and i... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Oscar R, Thank you for taking the time to review our hotel. Please accept my sincerest apologies for the glitch in our system of increasing your rate for all nights rather than the one night that you were adding. I have talked it over with my front desk about honoring your original rate of the reservation. I am glad... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Where do I start? Complimentary drinks in the bar between five and seven, fantastic breakfast with pancakes, sausage, eggs, fruit. Hotel was immaculate. Modern, classy rooms are spacious and comfortable. New and modern, indoor pool, friendly and professional staff. Pricing was affordable. I cannot say one bad thing about this place. It was perfect.

Was this review helpful? Yes
Althea F, General Manager at Embassy Suites Ontario-Airport, responded to this review

Dear Brian E, Thank you kindly for your wonderful review of our hotel! We are very pleased to hear you were able to enjoy our complimentary amenities such as the breakfast and evening reception. I will be sharing your great comments with our staff and your 5 out of 5 review! We look forward to having the opportunity to serve... More

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Additional Information about Embassy Suites Ontario-Airport

Address: 3663 East Guasti Road, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Ontario-Airport 3*
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Also Known As:
Embassy Suites Ontario-Airport Hotel Ontario

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