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Quality Inn Ontario Airport Convention Center

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514 N. Vineyard Ave, Ontario, CA 91764
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Best prices for: 1 room 1 guest
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Quality Inn Ontario Airport Convention Center
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Quality Inn Ontario Airport Convention Center
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73 reviews from our community

Traveler rating
    38
    24
    5
    2
    4
See reviews for
13
21
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manteca, California
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for a week working in the area, twice in April. The check in was quick and staff were very friendly. The rooms are clean and have a basket full of everything you might have forgotten. They even include 2 bottles of water at no charge. At breakfast along with the usual waffles, etc. they have hot Ramon noddles... More 

Was this review helpful? Yes
quality i, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Dear Larry, We are so pleased that you enjoy the little extras we provide everyday for the comfort of our guest. I also agree we do have a great location for dining and shopping. We love it here and we are so glad you love it here too. Hope to see you again soon! Sincerely, Vicki Front Desk Manager 909-937-2999 More 

Boston
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 17, 2015

For just a few dollars more we could have stayed at many other higher quality hotels. Here we were greeted with disinterest. Provided a non-smoking room that reeked of smoke and while eventually offered the room next door the offer was given as if we were unreasonable. In addition I woke with multiple bug bites on my ankles. Stay elsewhere.

Was this review helpful? Yes 1
quality i, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for sharing your very candid thoughts. I'm sorry to hear about your experience and please accept my sincere apology for any frustration this may have caused you. An issue like this is very important to us and we appreciate knowing immediately so we may take all needed steps to correct and prevent this from happening again. We hope... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 15, 2015

Customer service stinks. All they could say is sorry but could never resolve any issues until I threatened them with a bad review. If check out time is 11am, why is the shuttle bus leaving at 11am instead of 1115 or 1130. If you miss it you have to 2 hours in the lobby or outside for the next shuttle.... More 

Was this review helpful? Yes 2
quality i, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Dear Ms. Louise, I'm so sorry to hear about your experience and we really do appreciate this feedback. Please accept my sincere apology for any frustration this may have caused you. Sincerely, Vicki Front Desk Manager 909-937-2999 More 

Salem, Oregon
Top Contributor
87 reviews 87 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 10, 2015

With all the amenities you get, I was expecting to pay more, really great prices, and I stayed on a Friday. I love the wood floors, carpeting is gross in hotels! Thankfully their rates are so good because the fee for a dog is kinda expensive. Really nice Dennys restaurant in the same parking lot, with a great bar, didnt... More 

Was this review helpful? Yes
quality i, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Ooh LaLa...... We love your comments, "very very nice! gorgeous landscaping! unbelievable low cost..." We love having such special guest as yourself. Thank you so much for enjoying all the details we've added to make your stay an enjoyable one! Thank you again so much for such a wonderful review! Sincerely, Vicki Front Desk Manager More 

Huntsville, Texas
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 10, 2014

I've stayed here three times on business trips. The hotel is clean, the bed is comfortable. The continental breakfast is good with a nice variety to select from with lots of indoor and out side seating. The price for the room is very reasonable.

Was this review helpful? Yes
Quality Inn O, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

I love your comments "The hotel is clean, the bed is comfortable". This is our main goal everyday to ensure the guest is Happy! Thank you very much for sharing your thoughts with others. Sincerely, Vicki Front Desk Manager More 

Big Bear Lake, California
Top Contributor
401 reviews 401 reviews
23 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed December 4, 2014

I am a Choice Privileges member and needed a place to stay at the end of a long international trip. The location is near the 10 Freeway and close to the Ontario Airport. The furnishings were fairly new and in good condition overall with a few small things not in working order. The only negative was that there was considerable... More 

Was this review helpful? Yes
Quality Inn O, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for staying with us as a Choice Privileges member. We are so glad you enjoyed your recent stay with us and we look forward to seeing you again soon giving us another chance to provide you with an excellent stay. Sincerely, Vicki Front Desk Manager More 

Ducktown, Tennessee
Top Contributor
91 reviews 91 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 30, 2014

A lovely room with lots of places to eat in walking distance.A great breakfast and helpful staff.My room was clean and an over sized refrigerator had bottled water cold and waiting for me.Complimentary toothbrush and toothpaste made me feel welcome.I will definitely stay again.

Was this review helpful? Yes
Quality Inn O, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Oh we are always so happy to hear that guest like yourself have enjoyed their stay here with us and we really do appreciate and thank you very much for sharing your experience with other travelers. We look forward to seeing you again soon! Sincerely, Vicki Front Desk Manager More 

Reno, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

Nice clean and reasonable priced.close to airport .close to shoping and resteraunts. They have a pool. And are pet freindly. Workers are freindly they have smoking and non smoking rooms. In the mornings they have a breakfast buffet.

Was this review helpful? Yes 2
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for writing such a wonderful and informative review for us! We are so glad that YOU are another satisfied customer. Sincerely, Vicki Front Desk Manager More 

Dothan, AL
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2014

Ended up at this hotel because all others were filled to occupancy. It is an older property with outside doors that has been well maintained. The room was exceptionally clean w/ a micro/fridge/coffee maker. The decor has been updated however the tub/shower combo has not. Reception was nice and the employees were very helpful. The pool area is very nice... More 

Was this review helpful? Yes 1
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

We appreciate your review and we are so glad you enjoyed your stay here with us. Hopefully now we will be your First Choice and "Excellent Economical Option" when in Ontario, we look forward to seeing your again very soon! Sincerely, Vicki Front Desk Manager 909-937-2999 More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014

I was pleasantly surprised at how clean and quiet this place was ! I Definitely will return ! Quiet as well ...pool was clean ! Breakfast was crowded but good. Check in was fast. So was check out . Bathrooms clean.

Was this review helpful? Yes 1
Tip S, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Dear Melgizzle, Thank you for giving us such a nice review, however most importantly we are very happy that you are a satisfied customer finding our hotel to be "clean and quiet". Thank you for your business and we look forward to seeing again! Sincerely, Vicki Front Desk Manager More 

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43 photos of this hotel

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Hotel & grounds (5)
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Business center/function rooms (1)
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Pool/beach area (1)
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Other (20)
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