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Comfort Suites Ontario Airport

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1811 East Holt Boulevard, Ontario, CA 91761
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Comfort Suites Ontario Airport
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Comfort Suites Ontario Airport
Comfort Suites Ontario Airport
Comfort Suites Ontario Airport
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417 reviews from our community

Traveler rating
    339
    46
    13
    10
    9
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115
63
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161
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Comfort Suites Ontario Airport
See the most recent reviews
Phoenix
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 9, 2011

The hotel was nothing that much out of the ordinary. It's rather new so nothing was dirty but I felt like I was being watched everywhere I went because down each and every hall there were atleast two security cameras. It's a plus for security but doesn't give you any leway for running down the hall. The only proble Is... More 

Was this review helpful? Yes 2
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for taking the time to write a review of your stay. We value safety and security of each one of our guests. Thank you for recognizing our security and the safety that each guest feels when they come in. More 

wli2184
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 27, 2011

What a great experience we had at the Comfort Suites in Ontario! We are a small family with three small children and were in town for a family wedding. One of my biggest concerns was noise. I didn't want an airplane overhead waking my 11 month old baby. That wasn't a problem, nor was the train across the street. We... More 

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Wow!! Do you enjoy our little ones. We sure enjoy the family visits and seeing such well-mannered little ones. We strive very hard to ensure even our youngest guests have a great experience at our hotel. We sure appreciate the kind words as we strive hard to meet each families needs. Congratulations on attending a wedding in your family and... More 

Mount Juliet, Tennessee
Top Contributor
119 reviews 119 reviews
22 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed May 20, 2011

The breakfast is full, with make your own waffles, cold and hot cereal, eggs and bacon or sausage, juices, breads, muffins and bagels, as well as fresh fruit. Wow! The staff are all very friendly and attentive. The rooms are relatively big and smell so fresh! The bed is very comfortable and the sheets and towels are clean and soft.... More 

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

We are glad that you enjoyed our healthy breakfast. We hope that each guests leaves satisfied with the breakfast and can come home at night to a clean room. Thank you for noticing our staff’s hard work. Congratulations on attending Claremont graduation More 

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2011

the best staff all around a very nice hotel i love it the staff was warm and very helpful

Was this review helpful? Yes 1
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for letting other travelers know about our great staff. We appreciate your comments and will be shared with the staff. More 

Gilbert, Arizona
1 review
5 of 5 stars Reviewed May 17, 2011

The employees and the manager provided exceptional service to help create a luxury experience. The hotel was clean and comfortable! I would recommend this hotel to my relatives and friends.

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

It is always nice to hear positive feedback on the staff. Each member of our Comfort Suites Family takes great pride in making sure each guest has an unforgettable stay. Thank you for staying with us and we look forward to seeing you again. More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed May 16, 2011

I can't believe how friendly and helpful the managment and staff of this hotel are. They go above and beyond the expectated. My friends and I all had beautifully decorated rooms that were exceptionally clean and well appointed. The breakfast provided in the morning had a good variety for everyone. Fruit and yogurt for the light eaters as well as... More 

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for being an amazing guest. We appreciate you letting other travelers know about our great breakfast. We hope you had a great trip with your friends and that you stayed with us. More 

Oklahoma City, Oklahoma
Top Contributor
124 reviews 124 reviews
43 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed May 7, 2011

Second stay here - just as great as the first. They won inn of the year by choice in 2010 and it is no wonder - great property! This hotel is very clean, does not smell like a typical hotel and is very hospitable (what do you know, hospitality industry could learn some tips from these folks!). They were again... More 

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Another great guest. Thank you for being loyal to our hotel on your stays in Ontario. Our staff is outstanding and I am thrilled that you recognize what a great job they do. I will be sure to post your review so all employees can see you compliments to them. We looked to your next stay in Ontario. More 

Pasadena, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2011

This the only review I have ever done on a hotel. I was shocked when I entered to be great by the person at the front desk by name without asking me. I spent less than 2 minutes at the front desk before I given my key and was off to my room. The hotel was immaculate and quiet, As... More 

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank for you allowing us to be the first hotel you have reviewed. What an awesome compliment. Our staff works hard to prepare each room and tries to do a little extra to bring in the comforts of home. Thank you for being a great guest. More 

Tigard, Oregon
1 review
5 of 5 stars Reviewed April 17, 2011

The room was much nicer than the nearby Best Western at the same rate where I stayed two nights a week earlier. The service was great. I was picked up by the hotel when I returned my rental car the afternoon before my flight, avoiding my dropping it off at 4:30 the next morning when the Rental Car company was... More 

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for joining us for our weekly Tuesday night dinner. We are glad you returned your car the night before and let our shuttle do the driving for you. The shuttle is available 24 hours and is always ready to for our guests needs. More 

Northern California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2011

After reviewing hotels, I chose Comfort Suites Ontario Airport. It is close to the convention center. The rooms were spacious and it smelled clean. I stayed in room 301 (non-smoking). The restroom was large and tiled (shower/bath combo). The hotel offers a free breakfast hot/cold and the room has a mini coffee maker. Other important items include free wi-fi internet,... More 

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for taking the time and letting other travelers attending the Convention Center know about our hotel. Word of mouth is so important. We are glad we met all your expectations and look forward to seeing you again. More 

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