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All 41 Ontario hotels

Comfort Suites Ontario Airport

2.5 of 5 Hotel   |   1811 East Holt Boulevard, Ontario, CA 91761
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Comfort Suites Ontario Airport
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94%
Ranked #1 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 17, 2014
luvthecaribbean Tulsa
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  • Reviews (384)
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384 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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There are newer reviews for Comfort Suites Ontario Airport
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Tulsa
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

We enjoyed our stay and would recommend this hotel to all friends. We stayed there 4 nights (to attend a wedding) and our room was always clean and ready for us. Fast check-in, great friendly staff, good breakfast each morning and easy check-out. Even though the Ontario International Airport is very close - the hotel was very quiet! That was... More

Was this review helpful? Yes 1
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for all of your kind words about the Comfort Suites Ontario Airport. We are so happy we could be a part of your wedding travels and yes the Italian restaurant is exceptionally great. We well see you next time you are in town. Hopefully being able to take advantage of lounging by our pool. Thank you... More

Fontana, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2014

What a great stay! I have stayed at this hotel many times before and let me be the first to say I'm still getting that great customer service at an awesome price. As a Choice privilege member I loved how i was greeted as a Member. The customer service was with a smile and a hello. The maintenance man (Carlos)... More

Was this review helpful? Yes 3
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Blackjack2223 Thank you for the review it is much appreciated. I love to hear that my employees remembered you and welcomed you back to the hotel Carlos is such a hard worker. I will make sure and share with all the departments that you appreciated them all. Thank you and see you soon. Monica Lopez 909.605.0700 More

king_reception
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2014

I just finished a two night stay at the hotel. It is beautiful and in great condition. David, Katie and Cynthia were outstanding at the desk. They told me that it was there first few days and apologized for the slight delay in checking me in. The check in was actually fairly quick. But it was the friendliness of them... More

Was this review helpful? Yes 3
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

King_reception Thank you for our perfect score this makes us so happy especially through that transition time while you were our guest. I posted this for David Cynthia and Kate to see they get so excited to see their names mention extra kudos to them. Can't wait to have you as our guest soon. Monica Lopez General Manager 909.605.0700 More

Honolulu, Hawaii
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 6, 2014

First time back in Ontario area in several years. I thought this hotel was fairly priced against the other hotels in the area and for what was included. Hotel was in great condition from pulling into the parking lot to the lobby and to my room. The included breakfast was standard fare but they had decent selections and a clean... More

Was this review helpful? Yes 1
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for your review and our score. We have up'd our game and have made great improvements to our breakfast selection and I hope you get a chance to stop by and be our guest once again Monica Lopez 909.605.0700 More

Corona, California
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 5, 2014

We have been at the Comfort suites for over a year - with two rooms 3 nights a week for a year... do the math. Our company has always enjoyed the family feel, the greetings, the "personal" touch that was always given. I believe that have changed management and now I will never book again. They can't find reservations, even... More

Was this review helpful? Yes 9
Shirley, In
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 2, 2014 via mobile

Friendly greeting and smooth checking. Left this morning, return at 8:30 pm,open the door, beds still unmade, bathroom has no clean towels, trash can is full. Have to be up and out of here by 5:00 am. and instead sitting in the lobby waiting for housekeeping to do their job. In 50 years of traveling housekeeping has never been this... More

Was this review helpful? Yes 6
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

It was very nice communicating via email last week and I am glad we had a chance to review all that we failed you on during your stay and our transition. We look forward to seeing you again. Monica Lopez 909.605.0700 More

San Francisco, CA
Top Contributor
81 reviews 81 reviews
60 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed May 28, 2014

On average I stay at Marriott's or Hilton's, at times Holiday Inns, at times Ritz Carlton's so I approached Comfort Suites with fingers crossed. The reviews on Trip Advisor and the price are why I chose this hotel. We were both visiting friends at Claremont McKennaCollege and an event at the Fairgrounds/Fairplex area in Pomona. Although it was about a... More

Was this review helpful? Yes 2
Management247, General Manager at Comfort Suites Ontario Airport, responded to this review

Dear ElizabethStreetMoM You have just made my day! As I am reading this I just have a huge smile on my face! THANK YOU for such positive feedback on your stay. Our rooms are set up so our guest can get the most out of them, from the black out curtains to the comfortable bed and clean sheets. The housekeepers... More

Chicago, Illinois
Top Contributor
53 reviews 53 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 16, 2014

We stayed four nights and I have a suggestion. Ask for a room facing away from the train tracks and the entrance to hotel. Late night noise from both awoke me in the night more than once each night. Bonuses Starbucks is in walking distance. The breakfast was good. Fresh fruit and yogurt were offered every day along with the... More

Was this review helpful? Yes 2
Management247, General Manager at Comfort Suites Ontario Airport, responded to this review

Dear Gmanbumy, We are so pleased you enjoyed your 4 night stay with the Comfort Suites Ontario Airport. I am sorry about the train noise. Unfortunately things outside our hotel we don’t have much power over. The city of Ontario has put in motion a new project to get rid of the train needing to blow its horn. We, along... More

Ohio
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 12, 2014

I would definitely stay here again. The room was very clean. The comforter on the bed was just like home. I appreciated the mini fridge and microwave (although I didn't end up using the microwave). I stayed in a king room (311). Odd numbered rooms face sunset and evens face sunrise. I was trying to stay on east coast time,... More

Was this review helpful? Yes 4
Management247, General Manager at Comfort Suites Ontario Airport, responded to this review

Dear Christens02 Thank you for taking time out to write a review. I am delighted to hear so many positive things about our hotel! The blackout shades are so wonderful guest can either go to bed early or stay in bed for those few extra minutes. Our hot continental breakfast has so much variety there is something for everyone. Thank... More

Weatherford, Texas, Usa
2 reviews
5 of 5 stars Reviewed April 25, 2014

I just spent the night at the Comfort Suite on Holt Blvd. in Ontario California. It was my second trip to this hotel. I just stay one night when travelling for Lockheed Martin. I have to say that this is by far, and I mean by far, the best, cleanest, managed and least expensive hotel I've ever stayed at. As... More

Was this review helpful? Yes
caa15, General Manager at Comfort Suites Ontario Airport, responded to this review

Dear Mr. Belz, We are truly humbled and thankful for your kind words. My staff joins me in thanking you for taking the time to write such a beautiful and thoughtful review. I know as a seasoned traveler you have many properties to compare us to. The fact that you so graciously rank our property and staff at the top... More

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Additional Information about Comfort Suites Ontario Airport

Address: 1811 East Holt Boulevard, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Ontario Airport 2.5*
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Business Hotel in Ontario #1 Family Hotel in Ontario #2 Romantic Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Comfort Suites(R) Ontario Airport is only one mile from the LA/Ontario International Airport and provides free airport transportation. Local points of interest like the Planes of Fame Air Museum, Ontario Convention Center and the Citizens Business Bank Arena are all minutes away. Additional attractions close to this hotel include the Ontario Mills Mall, Claremont College, University of La Verne, Raging Waters Water Park, California Speedway and the Fairplex, home of the L.A. County Fairgrounds. A number of entertainment venues, retailers and restaurants can be found in the vicinity. Hotel features and amenities include: * Free hot breakfast buffet * Free WIFI throughout the hotel * Outdoor heated pool and hot tub * 24-hour fitness center * 42-inch flat screen televisions This Ontario, CA hotel has a business center that provides guests with access to conveniences like a public computer with Internet access, free USA Today and copy and fax service. There are three banquet and meeting rooms located on the premises that can accommodate up to 100 people for most business or social functions. All of our well-appointed guest suites have microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, irons, ironing boards, pillow-top mattresses and cable television with free HBO. Some rooms have wet bars. Handicap accessible and connecting rooms can be requested. This hotel has been certified a green lodging hotel with the California Green Lodging Program. For added convenience, coin-operated laundry facilities are located on the premise and valet cleaning service is offered. This hotel has a sundry shop. Ample parking is available and can accommodate most cars, trucks or buses. ... more   less 
Number of rooms
100

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