We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Suites Ontario Airport

Certificate of Excellence
Hotel website
Hotel deals
1811 East Holt Boulevard, Ontario, CA 91761
Special Offer
Choice Privileges Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Comfort Suites Ontario Airport
Professional photos View all
Browse nearby
Comfort Suites Ontario Airport
Comfort Suites Ontario Airport
Comfort Suites Ontario Airport
Write a Review

419 reviews from our community

Traveler rating
    339
    48
    13
    10
    9
See reviews for
117
63
55
161
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
  • All months
    (419)
  • Mar-May only
    (112)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (95)
All months
Boulder, Colorado, United States
Top Contributor
71 reviews 71 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here this past week. I am picky with hotels especially about things like hallway noise at night. I requested a room on the top floor away from the elevators and got exactly that. Staff was friendly, rooms nice and best of all quiet. Free WiFi and hot breakfast. Fruit infused ice water in the lobby a nice touch. I'll... More 

Was this review helpful? Yes 2
San Diego, California
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed April 7, 2015 via mobile

We were able to check in early and was greeted @ front desk w/very friendly staff,room was nice and clean. Called front desk asked for linens for sofa bed and extra towels received them right away. The young lady @ front desk also let us know where everything was and gave my husband a coupon to get discounts@ restaurants in... More 

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for the excellent review. It means a great deal to us to know that our guest are always happy. We hope to see you again soon. Monica Lopez General Manager More 

Los Angeles, California
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 27, 2015

The hotel is old and dated, with an unpleasant musty smell which for us only got worse when we entered our room. The room was also very dusty with the only clean area being the bathroom, when explained this to the lady at reception she brushed the matter aside. After trying to stay in the room for the second time... More 

Was this review helpful? Yes 1
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

MrMrsJay , We are so sorry you had a bad experience at our hotel, and I am taken back with what you mentioned about the properties condition. Cleanliness and condition is our top score and something we never hear about. If time allows you I would love to speak to you directly about your stay. 909.605.0700, or email at gmcso@t4shotels.com... More 

Lodi, CA
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

Our second time here for the NASCAR races. Rooms are always clean and comfortable. The staff is always friendly. We enjoy staying here. We arrived early on a Saturday. The desk hostess let us use the pool while our room was being cleaned. There were cigarette butts all over the spa area. An empty beer carton was sitting next to... More 

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Hello Rustyfan02, First let me thank you for returning back to the Comfort Suites for your NASCAR adventures it is always a pleasure to have returning fans. Second, my apologies for the breakfast not being as fully stocked as it should have been and I will speak to my attendant about this and provide her solutions to those challenges. We... More 

Bakersfield, California
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 20, 2015

I don't know why the previous General Manager left this hotel, but let me say, it certainly has changed for the worse. We were told we could have an early check in (2:00) when my wife called earlier in the week. Upon arrival, we were given every excuse in the book as to why our early check in was NOT... More 

Was this review helpful? Yes 2
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

We are so sorry your request for an early check in during your last stay was not available and we do try very hard to get request like this met based upon availability. This has nothing to do with previous GM being here nor there, it is only due to how busy we are the night before and how quickly... More 

Bass Lake, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 22, 2015

This has been my favorite hotel in the Ontario area for years. That is until my last 2 stays. A few months ago I had trouble with a stay using my Choice Privileges points. The Manager finally fixed it for me. I returned to the hotel on 02/05/2015 for a one night stay at a reduced rate they gave me.... More 

Was this review helpful? Yes 2
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Once again we are sorry that your stay was most unpleasant and I will speak to my staff with regards to the breakfast ending early and the front desk being unfriendly these are two things I never hear and I definitely don't want to hear again. We are very sorry to be loosing you as our guest. Monica Lopez More 

San Antonio, Texas
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed February 12, 2015

My letter I wrote to Corporate!! I was waiting for an apology from the manager before posting to Trip Advisor but all I received was an email dated 5 days after my stay with my cancellation notice! Nothing expressing regret for my inconvenience! I was having an excellent family vacation in California last week until I received a call from... More 

Was this review helpful? Yes 1
Monica L, Manager at Comfort Suites Ontario Airport, responded to this review

We would like to apologize for everything you endured during your attempted stay with us. I do remember this challenge and calling you so that I may explain what happened and to let you know that your room was in fact going to go untouched. You should not have been contacted by my front desk agent, I understand she was... More 

Revere, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2015

This is an exceptional hotel. The front desk staff is wonderful, friendly, helpful, very welcoming. The rooms are large, everything very clean, even stair wells. The breakfast is good and the staff in that area are friendly and helpful. I can't imagine any hotel in this area being better. I would highly recommend it.

Was this review helpful? Yes 1
Monica L, Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for the impressive words. We are so glad you received excellent service at the Comfort Suites Ontario Convention Center and we can't wait to do it again. Hope to see you again soon. Monica Lopez More 

1 review
5 of 5 stars Reviewed February 1, 2015

Just had an excellent stay at Comfort Inn suites ontario, CA. Out of the many hotels to choose from in the area this hotel provides the most excellent value. I want to take a second to aknowledge front desk associate LIZ. SHE PROVIDED THE BEST CUSTOMER SERVICE I'VE RECIEVED EVER AT ANY HOTEL. Liz answered all my questions genuinely with... More 

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for taking the time to complete a review for the Comfort Suites Ontario Convention Center Hotel. It is great to see our employees name in print and this will be posted on our Guest Service wall for all to see. Thanks again and again Monica Lopez General Manager More 

Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 28, 2015

We had stayed at this hotel a couple of years ago based on the reviews found on Tripadvisor and found that the reviews lived up to our expectations. We returned to Ontario in January and it was a no brainer to stay at this hotel. For us, it is well located, close to restaurants and provides easy access to the... More 

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for staying with us once again, and thank you for taking the time to complete our review on trip advisor. We hope to see you again soon !! Monica Lopez More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (51)
Viewed
View from room (2)
Viewed
Room/suite (21)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay