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Comfort Suites Ontario Airport

2.5 of 5 1811 East Holt Boulevard, Ontario, CA 91761
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Comfort Suites Ontario Airport
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Comfort Suites Ontario Airport
Comfort Suites Ontario Airport
Comfort Suites Ontario Airport
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415 reviews from our community

Traveler rating
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    13
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    8
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bass Lake, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This has been my favorite hotel in the Ontario area for years. That is until my last 2 stays. A few months ago I had trouble with a stay using my Choice Privileges points. The Manager finally fixed it for me. I returned to the hotel on 02/05/2015 for a one night stay at a reduced rate they gave me.... More 

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San Antonio, Texas
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My letter I wrote to Corporate!! I was waiting for an apology from the manager before posting to Trip Advisor but all I received was an email dated 5 days after my stay with my cancellation notice! Nothing expressing regret for my inconvenience! I was having an excellent family vacation in California last week until I received a call from... More 

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Revere, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an exceptional hotel. The front desk staff is wonderful, friendly, helpful, very welcoming. The rooms are large, everything very clean, even stair wells. The breakfast is good and the staff in that area are friendly and helpful. I can't imagine any hotel in this area being better. I would highly recommend it.

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1 review
5 of 5 stars Reviewed 4 weeks ago

Just had an excellent stay at Comfort Inn suites ontario, CA. Out of the many hotels to choose from in the area this hotel provides the most excellent value. I want to take a second to aknowledge front desk associate LIZ. SHE PROVIDED THE BEST CUSTOMER SERVICE I'VE RECIEVED EVER AT ANY HOTEL. Liz answered all my questions genuinely with... More 

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Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for taking the time to complete a review for the Comfort Suites Ontario Convention Center Hotel. It is great to see our employees name in print and this will be posted on our Guest Service wall for all to see. Thanks again and again Monica Lopez General Manager More 

Vancouver, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

We had stayed at this hotel a couple of years ago based on the reviews found on Tripadvisor and found that the reviews lived up to our expectations. We returned to Ontario in January and it was a no brainer to stay at this hotel. For us, it is well located, close to restaurants and provides easy access to the... More 

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Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for staying with us once again, and thank you for taking the time to complete our review on trip advisor. We hope to see you again soon !! Monica Lopez More 

Ojai, California
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 28, 2015

Previous reviews are right - this is a great hotel, good breakfast, caring staff, and just the right location for a weekend visit to the convention center. Many restaurants/services nearby. We were put into Room 116 - it was noisy because the boiler room was on the other side of the wall, so there were loud gurgle noises about every... More 

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Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for the fabulous review and we are so sorry for 116. We will make sure we note your account to keep far away from that room the next time you are our guest. Thanks again. Monica Lopez GM 909.605.0700 More 

Las Vegas, Nevada
2 reviews
4 of 5 stars Reviewed January 28, 2015

Hotel exceptionally clean with good service. Only downside is they got rid of their shuttle. The only trans they have is cab service to and from the airport (hotel paid). Anywhere else you're on your own. Long walk to convention center, but doable. Italian restaurant across the way is very good, but a little pricey.

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you so much for taking time to review our hotel. We are very happy you enjoyed your stay and can't wait to accommodate you again. Thank you Monica Lopez More 

1 review
3 of 5 stars Reviewed January 27, 2015

I have stayed here twice and have had great experience both times. We had a slight issue with the TV but the management was quick response and fixed it! I m very impressed with how clean it is. Please continue with that becuz to me cleanliness is extremely important . So many come and go in hotels. So sanitation is... More 

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you once again for the review, we hope to see you again soon. Monica Lopez General Manager 909.605.0700 More 

Payson, Utah
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stayed here again for the second time on our visit to Ontario. We had a small wait to check in but the front desk clerk was very nice. The room was clean and updated and comfortable. The hotel was quiet and clean. Breakfast was good. The only excitement was the toaster was not working properly and someone burnt their... More 

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you again for returning to the Comfort Suites Ontario Convention Center Hotel. We are most appreciative for your overall review and we hope to see you again soon. Monica Lopez General Manager 909.605.0700 More 

Newport, Oregon
Contributor
15 reviews 15 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Stayed two nights before the Rose Bowl. We were impressed by how very clean, modern abd well maintained facility it was. The rooms are well appointed and very clean. One feature I particularly like is the in room safe. The Hotel is near the airport and the Convention Center. The location doesn't have a large number of restaurants nearby, as... More 

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

First let me thank you for taking the time to complete an excellent review, and second to apologize for the reservation situation that occurred. I will follow up with the front desk to see what happened and make sure that never happens again my sincere apologies. Monica Lopez General Manager More 

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Additional Information about Comfort Suites Ontario Airport

Address: 1811 East Holt Boulevard, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Ontario Airport 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario
Hotel Style:
#3 Business Hotel in Ontario
#3 Romantic Hotel in Ontario
#3 Family Hotel in Ontario

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