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All 41 Ontario hotels

Comfort Suites Ontario Airport

2.5 of 5 Hotel   |   1811 East Holt Boulevard, Ontario, CA 91761
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Ranked #1 of 41 Hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
idahowalker Idaho
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395 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Idaho
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the pleasure of staying at this motel for three days at the end of September. After I read several great reviews on Trip advisor as I am a member too, we decided that this had to be the place for us to stay. From the moment we arrived at the motel until we left this place, we had... More

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MORENO VALLEY
Top Contributor
325 reviews 325 reviews
159 hotel reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed in this hotel many times over the past 5 years. I used to consider this the best Comfort Suites in the US. The last couple times there have been issues. New ownership took over this hotel 6/1, and replaced all staff and management (??). I had some problems with my stay in June and the manager responded to... More

Was this review helpful? Yes 2
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

We are very sorry for the challenges you faced with our newer business center and we are in fact awaiting a new printer that talks to both computers. We do acknowledge that our new business center computers were not printing ADOBE pdf. documents and we have fixed this. As for the new management, we did not fire anyone from the... More

Auburn, Washington
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in Ontario for work and my flight landed super early. I went to the hotel and they said they couldn't check me in at noon but I was welcome to have breakfast. I thought that was so nice. Then when I did get checked in, my room was fabulous and my bed was so comfortable! The staff was... More

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1 review
5 of 5 stars Reviewed 4 weeks ago

There is excellent service here .and nice friendly people here and very clean there are affordable rates that are good for my family. They keep the hotel safe and clean for my family. They give breakfast offer church here and is overall a healthy lifestyle for my family. ...

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014 via mobile

Lis was very helpful in correcting a problem with our booking. Really added to the experience of staying here. Nice place! Also Trip Advisor requests that I write a 200 word review so I added this to my review.

Was this review helpful? Yes 1
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thank you for taking the time to compliment our associates. We as a hotel and a team want to make your stay enjoyable from beginning to end. We hope to see you again soon. Monica Lopez General Manager More

Paris, France
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 16, 2014

The rave reviews led me to think that the Comfort Suites would be a good base in the area. It was clean and adequate, but more utilitarian than anything else. The sofa bed in our room was not made up when we arrived, so I had to make it myself and the bottom sheet was ripped. One day housekeeping did... More

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Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

We are truly sorry we did not meet your expectations during your stay. We hope that if you are every in the area again you give us a second chance. Please call me direct so that I can make sure everything you need is right where you need it. Thank you again. Monica Lopez General Manager 909.605.0700 More

Skelmersdale
Top Contributor
52 reviews 52 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 14, 2014

Just on the outskirts of LA, this hotel allowed us to catch our breath after travelling along the I40 having done several parts of Historic Rote 66. It's just of the interstate before you hit the jams in LA. Well presented hotel, our room was a spacious and clean twin queen with Bath / shower and wasn't over expensive, breakfast... More

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Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

Thanks for the stop in. I am happy to hear your experience was GREAT and thank you for the 4 rating it is so appreciated. I hope that the next time you are cruising by you stop back in for a visit. Thank you Monica Lopez General Manager More

Fontana, California
Contributor
20 reviews 20 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 7, 2014

After searching for 2 days on the web I finally decided on this place. The colors and features drew me to it and the price was awesome. The staff was great the rooms were beautiful and relaxing. One thing could be changed' the dark curtains dont draw shut which leaves the white sheer ones exposed and can't get the room... More

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Tampa, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 29, 2014

I had a overnight layover in LA and had a early morning flight from ONT airport next morning. I checked in with Katie and all she did was ask my first name and she already knew who I was , my last name and how long I was staying !. I was in my room within minutes. In that short... More

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Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

We appreciate and value your feedback and will share it with our team. You taking the time to let us know how we are doing will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive... More

Ventura, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 27, 2014

I stayed here Monday night through Thursday during the last week of July to take the California Bar Exam at the Ontario Convention Center. The location is convenient, the parking is easy, and there is always ice cold water in the lobby. There is also complimentary breakfast which is above average. Unfortunately, the ladies at the check-in desk were rude... More

Was this review helpful? Yes
Monica L, General Manager at Comfort Suites Ontario Airport, responded to this review

We are so sorry for our ant challenge that you experienced that week. I will make sure I discuss the attitudes of my FD agents thoroughly to make sure no one has to experience that again. Good luck with your test score and thank you allowing us to be part of that eventful time in your life. We are sorry... More

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Additional Information about Comfort Suites Ontario Airport

Address: 1811 East Holt Boulevard, Ontario, CA 91761
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Ontario Airport 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Ontario Airport Hotel Ontario

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