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All 41 Ontario hotels

Country Inn & Suites by Carlson at Ontario Mills

2.5 of 5 Hotel   |   4674 Ontario Mills Parkway, Ontario, CA 91764
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93%
Ranked #7 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Brian V Saugus, California
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197 people have reviewed this hotel

Traveler rating
    132
    52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Saugus, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

Friendliest staff of any place that I stay. I always enjoy staying here. Good rates. Free, fast internet. Big rooms. Free breakfast and parking. It's the only place I stay when I am in the Inland Empire.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Apple Valley, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very nice hotel. We have stayed here many times and have never had a problem. Always clean rooms. Staff is very helpful with your needs. Breakfast is great with a good selection of items like waffles, oatmeal, fruit, eggs.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

We appreciate your kind comments and are thrilled that you continue to enjoy your stays at the Country Inn & Suites by Carlson - Ontario Mills. Thanks for sharing your experiences with other potential visitors and we hope to see you again soon! More

San Jose, California
Top Contributor
65 reviews 65 reviews
40 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel with a friendly staff and good location, plenty of shopping at Ontario Mills and Victoria Gardens close by as well as a good selection of restaurants in the immediate area try to get a ground floor room as they are quite convenient.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you for submitting a review of your recent stay at our hotel. We appreciate you sharing the benefits of our location at the Ontario Mills and all it has to offer with other potential guests. We hope that the Country Inn & Suites by Carlson - Ontario Mills will be your choice again when you are traveling to the... More

San Diego, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are large and very clean. Great location and easy off and on freeway and next to the Ontario Mills Mall. Mostly, the entire staff are very friendly and treat you like a valued customer with respect...a rare attribute nowadays. I have stayed at this hotel dozens of times and have never been disappointed. Highly recommend and I am a... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you for submitting such positive feedback about our hotel and the service you have received during your stays. We truly value our repeat customers and appreciate their loyalty to our hotel and our Carlson brand. We try to make our regular guests feel as if they are coming home for a visit and appreciate the positive feedback telling us... More

Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice hotel. Stayed overnight for flight the next day from Ontario International airport which is less then 3 miles away. Complimentary breakfast, average food choices though. Optimum Business center, fast high speed internet. The room and decor need some updating. But is juts enough for an overnight stay.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you for taking the time to submit a review of your stay at our hotel. We are happy to hear that you enjoyed your time with us. To respond to your comment about our rooms, we are in the process of painting our rooms and will also be updating some of the decor during the fourth quarter this year.... More

Ontario, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the price you cannot beat this hotel. With a complimentary breakfast and amazing service, I would definitely stay here again. We enjoyed a dip in the simple but clean pool, the breakfast was hot and decent and the beds were very comfortable. We even got a check up call to the room from the front desk as a courtesy.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

We are thrilled to hear that you enjoyed your stay at the Country Inn & Suites by Carlson - Ontario Mills and appreciate you taking the time to share your experience with other potential guests. We pride ourselves in making each and every guest feel welcome and that their business is very much appreciated. Thank you for letting us know... More

Lincoln, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I again had an outstanding stay at the Country Inn and Suites Ontario Mills. The staff is always very helpful and personable. The internet speed is great for business travelers who depend on the consistency and speed. The rooms are clean and the beds are very comfortable....and I'm picky! I will always continue to stay at this great establishment just... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 2
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you so much for submitting another review for our hotel. We love our long-time regular guests and sincerely appreciate your loyalty to our hotel and your assistance in telling others about your experiences at our hotel. We look forward to seeing you again soon and "welcoming you home"!!! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great place for a group to stay. Meeting rooms were handy and comfortable. Not fancy but clean and comfortable. Only wish was longer pool and spa hours. Underground parking was nice to get car out of the sun.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you so much for submitting a review of of your experience at our hotel. We are very happy that you enjoyed your stay and that our staff provided excellent service. Unfortunately we have to close the pool area at 10pm due to the proximity of the rooms above this area that could be disturbed by people in the pool... More

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Basic hotel. Breakfast yes, but no restaurant. Clean and quiet rooms. 3 fast food places down the block, including In&out. Huge mall across the street with everything you need. Easy parking, close to highway, has a pool and relaxed atmosphere.

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thanks for taking the time to submit a review. We appreciate you sharing information about our hotel and surrounding area with potential travelers. Hopefully we will be your first choice when your travels bring you back to the Ontario area. More

Columbus, Ohio
Top Contributor
106 reviews 106 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is an excellent example of a well run hotel. Employees were all very profesional and attentive. The grounds and public areas well kept and manicured. The room was spotless and well appointed. I would recommend this hotel to anyone staying in this area.

Was this review helpful? Yes 2
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you so much for your kind review of our hotel. We appreciate that you recognize our efforts to provide a clean, friendly and well maintained hotel for our guests. We appreciate you taking the time to share your experience with other guests and hope you will visit us again soon when you come to the Ontario area. More

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Additional Information about Country Inn & Suites by Carlson at Ontario Mills

Address: 4674 Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson at Ontario Mills 2.5*
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Also Known As:
Country Inn And Suites By Carlson At Ontario Mills
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn Ontario Mills

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Ontario #9 Family Hotel in Ontario #9 Romantic Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Come home to the "Country" in this beautiful 115 room hotel with 34 suites. The interior is decorated in warm country decor with living room areas surrounding cozy fireplaces to sit and visit with friends or colleagues. The outside pool and whirlpool offer our guests year round California sunshine and our proximity to the Ontario Mills Mall, Auto Club Speedway and Citizen Bank Arena offers 200+ shopping, entertainment and dining options. Our staff takes pride in providing exceptional customer service to our guests offering a hot breakfast buffet, High Speed Internet, parking and shuttle service to and from the Ontario International Airport and the Ontario Mills Mall all free of charge. Whether you are traveling for business or pleasure, staying for one night or a week, we will provide you with the service and amenities that make you feel right at home. ... more   less 
Number of rooms
117

Questions & Answers

Questions? Get answers from Country Inn & Suites by Carlson at Ontario Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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