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All 41 Ontario hotels

Country Inn & Suites by Carlson at Ontario Mills

2.5 of 5 Hotel   |   4674 Ontario Mills Parkway, Ontario, CA 91764
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93%
Ranked #7 of 41 hotels in Ontario
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Brandi P San Diego, California
  • Overview
  • Reviews (188)
  • Photos (50)
  • Amenities
  • Room tips (32)
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188 people have reviewed this hotel

Traveler rating
    125
    51
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
San Diego, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at Country Inn and Suites were very nice. They make you feel right at home from check-in to check-out. Everyone was pleasant and very helpful. The hotel provides minimal underground parking, but there is plenty of parking available in the upper lot. The rooms are spacious and nice. The morning breakfast offers a wide variety of options, as... More

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you for your kind review of your stay at our hotel. We are thrilled that you enjoyed your stay and that our staff made you feel so welcome. We hope that you will visit us again when you come to the Ontario area! More

Missouri City, Texas
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I really like this hotel brand! The hotel staff is very courteous and professional. The properties grounds are very well maintained. The room very clean, bathroom as all adequate supplies and linens. The bed was very comfortable and also had a Flat Screen TV for pleasure. The desk had plenty of outlets for electronics and work space. The broadband was... More

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you so much for your kind and very detailed review of our hotel and amenities. We appreciate you recognizing our efforts and sharing your positive experience with other potential guests looking for hotels in the Ontario area. We appreciate your business very much and look forward to seeing you when you are in the Ontario area. More

Sonora, California
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed here with the family for a couple of days in early June and were very pleasantly surprised. Everyone (from the front desk workers, to the kitchen staff at breakfast, to housekeepers) was friendly and accommodating. The kids enjoyed the swimming pool and the breakfast was really great. There was a strange odor on the third floor, but beside... More

Was this review helpful? Yes
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you for your kind review of our hotel. We are happy to hear that you and your family enjoyed your stay and that our staff made you feel so welcome. We hope that the Country Inn & Suites by Carlson - Ontario Mills will be your choice when you return to the Ontario area. More

1 review
5 of 5 stars Reviewed June 20, 2014

I have been travelling on business numerous times over the last year. I always stay here for numerous reasons, convenient, quiet and most important Customer Service. Karen and the whole Team do an awesome job. I have had numerous other colleagues stay here as well with no complaints.

Was this review helpful? Yes
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you so much for taking the time to submit a review of our hotel. We appreciate you sharing your positive experience with other potential guests coming to the area. We strive to provide a home away from home for our regular guests and are happy to hear that you feel so comfortable. We thank you for your business and... More

Lincoln, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

I would highly recommend staying at this hotel, no matter the occasion. If for business or pleasure, it is family friendly, yet quiet. It has the necessary tools in the business center, and close to everything in the area. The staff is extremely friendly and I will continue staying here for both business and with my family. Again, this is... More

Was this review helpful? Yes
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you so much for your kind review of our hotel and your recommendation to other potential travelers coming to the area. Our brand is not as well known in the Southern California area and we appreciate your endorsement for those who are not familiar with our amenities and our service. We appreciate your continued patronage and look forward to... More

Sanger, California
1 review
5 of 5 stars Reviewed May 26, 2014

Stayed here over memorial day weekend and the stay was great! We arrived really late (midnight) and the clerk was nice and friendly. Its always great to be greeted with a cookie. They offered to upgrade us for a small fee, we ended up in the "extended stay suite", it was huge! The room was clean and had no odors.... More

Was this review helpful? Yes
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you for submitting a review! We are happy to hear that you were able to upgrade to our extended stay suite for this stay. We only have one of these large rooms and it is always in demand. We are very happy that you enjoyed your stay and hope to see you again when you come to the Ontario... More

Oakdale, California
1 review
4 of 5 stars Reviewed May 24, 2014 via mobile

Business trip. It was a great value at the corporate rate. Staff was very helpful and friendly. The breakfast was very good each morning. Plenty of variety. I wished that there were weights in the exercise room, and three of the five cardio machines were out of service. I would stay here again.

Was this review helpful? Yes
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

We are very pleased that you enjoyed your stay at our hotel and appreciate you taking the time to share your experience with others. We realize that a portion of our guests really like to use weights during their work out. We will be including a weight machine as part of our fitness room renovation later this year. We look... More

Sioux Falls, South Dakota
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2014

I stayed here as part of a large group. The employees were courteous and welcoming. Rooms are large and have everything needed for a comfortable stay. There is plenty to do nearby, especially the Ontario Mills Outlet Mall if you want some quality shopping time.

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thanks so much for telling others about your experience at our hotel. We appreciate you taking the time and are very happy to hear that you had a comfortable stay. It's true, we are located just across the street from the Ontario Mills which is a very popular shopping venue for our guests. We hope that we will be your... More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 16, 2014

This was third trip to Ontario Mills for shopping, and honestly have stayed elsewhere, but not anymore, will be staying here on future trips to Ontario. Location is great, hotel clean and rooms are spacious to fill with all the shopping you'll get done at outlet mall! Reception staff great and friendly. Was late for breakfast one morning but kitchen... More

Was this review helpful? Yes
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

We are so happy to hear that the Country Inn & Suites will be your first choice when coming to Ontario in the future. We appreciate that you recognize our efforts to provide a friendly, service oriented experience for our guests and look forward to the opportunity to serve you again in the future! More

Tehachapi, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

I stay Here every few weeks. The hotel and staff are outstanding! I Am always treated like family. The Hotel is really well kept. I always have a great night's sleep, the beds are extreamly comfortable. The location is great being accross from ontario mills. The shopping and resturants really close to the hotel. I love the breakfast in the... More

Was this review helpful? Yes 1
cisgm, General Manager at Country Inn & Suites by Carlson at Ontario Mills, responded to this review

Thank you so much for your kind review of our hotel. We LOVE our regular customers and look forward to welcoming them "home" every time they come to visit. We are thrilled that you continue to enjoy our hotel so much and thank you so much for your loyalty to our hotel and our brand. We look forward to seeing... More

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Additional Information about Country Inn & Suites by Carlson at Ontario Mills

Address: 4674 Ontario Mills Parkway, Ontario, CA 91764
Phone Number:
Location: United States > California > Ontario
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites by Carlson at Ontario Mills 2.5*
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Also Known As:
Country Inn And Suites By Carlson At Ontario Mills
Country Inn & Suites By Carlson At Ontario Mills Hotel Ontario
Country Inn Ontario Mills

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Ontario #8 Family Hotel in Ontario #9 Romantic Hotel in Ontario
Hotel Class
Official Description (provided by the hotel)
Come home to the "Country" in this beautiful 115 room hotel with 34 suites. The interior is decorated in warm country decor with living room areas surrounding cozy fireplaces to sit and visit with friends or colleagues. The outside pool and whirlpool offer our guests year round California sunshine and our proximity to the Ontario Mills Mall, Auto Club Speedway and Citizen Bank Arena offers 200+ shopping, entertainment and dining options. Our staff takes pride in providing exceptional customer service to our guests offering a hot breakfast buffet, High Speed Internet, parking and shuttle service to and from the Ontario International Airport and the Ontario Mills Mall all free of charge. Whether you are traveling for business or pleasure, staying for one night or a week, we will provide you with the service and amenities that make you feel right at home. ... more   less 
Number of rooms
117

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