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Country Inn & Suites by Carlson at Ontario Mills


Hotel class 2.5 of 5
4674 E Ontario Mills Parkway, Ontario, CA 91764
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Reviews you can trust

100% Recommend
4.5 of 5 stars 16 reviews
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4 of 5 stars
GBDK   9 contributions
Melbourne, Australia
Dec 25, 2009 | Trip type: Family New
1
person found this review helpful

Spotlessly clean hotel. All staff we encountered were friendly and helpful. Fantastic array of breakfast items including bacon and eggs. We had 2 queen beds. The rooms were on the small size but they contained 2 large pieces of furniture which seemed to take up a bit of room. Bathroom was lovely and large. there was a nice homely feel... more

Management response from
cisgm, General Manager

Thank you so much for writing such a lovely review of our hotel. We are so happy that you enjoyed your stay and that our staff was friendly and took care of your needs. Our location right next to the Ontario Mills Mall is very convenient for our guests due to the number of restaurants and shopping available and remember...

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5 of 5 stars
travelingclouds   2 contributions
Atlanta, GA
Dec 17, 2009 | Trip type: Business
1
person found this review helpful

Door to door airport shuttle, a friendly welcome, clean and inviting hotel, cozy room, excellent fitness equipment, fluffy pillows, insanely comfortable bed, high speed internet, what more can you ask for? My colleague and I had a very rough travel day, but after arriving to this hotel, our day got much better. We had arrived to the Ontario airport around... more

Management response from
cisgm, General Manager

Thank you so much for writing a review of your stay at our hotel. I am so pleased to hear that you enjoyed our facilities and that our staff took good care of you. We see primarily corporate travelers during the week and try to provide a comfortable though efficient atmosphere so you can concentrate on the reason for your...

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5 of 5 stars
countrygirl02   1 contribution
California
Nov 17, 2009 | Trip type: Friends getaway

Thank you for a wonderful stay at the Country Inn Suites! My friends and I went shopping for a day at Ontario Mills Mall. The clerk that helped me with my reservations and also greeted me with a helpful and friendly smile when we arrived at the County Inn Suites Friday night was Iris. She is such a sweet gal... more

Management response from
cisgm, General Manager

Thank you so much for taking the time to write about your experience at our hotel. I am so happy that Iris took such great care of you and your friends. I will forward your comments to our corporate office and she will receive a letter of commendation. Thanks again and we hope to see you again when you come...

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5 of 5 stars
Rowing784   3 contributions
New York, NY
Oct 14, 2009 | Trip type: Business, Solo travel
2
people found this review helpful

I come to Ontario often for business and have found the perfect hotel for my stay. The free shuttle service they offer from the airport always arrives promptly as it is minutes from the airport. The staff is always EXTREMELY friendly and helpful. I stayed in the king bed suite, which was great because I was able to get work... more

Management response from
cisgm, General Manager

Thank you so much for posting your review of our hotel. We are so pleased that you enjoyed your stay and appreciate you letting other travelers know about our hotel and the great service we provide. We look forward to having you stay with us again when your travels bring you back to the Ontario area.

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5 of 5 stars
caligirlrp   1 contribution
Laguna Niguel
Oct 14, 2009 | Trip type: Friends getaway
1
person found this review helpful

I booked a room for a friend and I for a weekend, and my expectations were exceeded. The hotel is extremely clean and the service is impeccable. They provide everything you would ever want for breakfast and the food is quality. The rooms are nicely decorated and very modern as they have LCD TVs. The beds are cozy and very... more

Management response from
cisgm, General Manager

Thank you so much for taking the time to write a review about your stay at our hotel. We are so happy that you and your friend enjoyed your stay and that our amenities and service met your needs. We are very proud of our new hotel and comments such as yours help to tell others about our hotel and...

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4 of 5 stars
amshadow1   36 contributions
Las Vegas, Nevada
Sep 1, 2009
1
person found this review helpful

Me, my mom, and my 2 year old daughter stayed here 8/28/09-8/30/09 when we were in town for my cousins wedding. I found a good rate on Expedia and based on the reviews there and here on TripAdvisor I went ahead and booked the room. This is a new hotel, the banner is still right in front saying "now open"... more

Management response from
cisgm, General Manager

Thank you so much for taking the time to write such a nice and thorough review of your stay at our hotel. I am very pleased that our staff took such good care of you and that you liked our facilities and amenities. Comments such as yours will surely get the word out to others about our new hotel in...

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5 of 5 stars
Traveler13Pa   12 contributions
PA
Aug 29, 2009 | Trip type: Family

We stayed 2 nights, bringing our student to Claremont Colleges, about 15 minutes drive away. Excellent rate through Expedia, then we called the hotel and had a further reduction in rate for registering directly with them. We stayed in a king suite - comfortable king bed in decent size separate bedroom, and comfortable pull out couch in smallish seating area,... more

Management response from
cisgm, General Manager

Thank you so much for your kind comments about your stay at our hotel. As a new property we are trying to get the word out to the public about our hotel and the services we provide. Thank you for helping us with that effort and we look forward to having you stay with us again when you come back...

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5 of 5 stars
JonsieBakersfield   1 contribution
Bakersfield
Jul 1, 2009
2
people found this review helpful

We picked this hotel because we were traveling with two entire softball teams, and needed a nice hotel with free breakfast. Within minutes of coming to the hotel they had fresh cookies made for our group with a little cute bags and a welcoming note on the bag. Breakfast was not suppose to start until 7 am each morning, but... more

Management response from
cisgm, General Manager

Thank you so much for taking the time to write a review of our hotel. We appreciate your kind words and I am happy that you and your team enjoyed your stay at our new hotel. We look forward to hosting you and other teams coming to the Ontario area in the future.

Nice Stay
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4 of 5 stars
hickeywb   4 contributions
Seattle, WA
Jun 30, 2009 | Trip type: Business
2
people found this review helpful

I had read reviews on TripAdvisor and picked this location for me and my other business partners to stay at for several days. The location is close to things to walk to and decent places to eat. The hotel is very clean, comfortable rooms and very friendly staff. They had a continental breakfast with a few hot items which was... more

Management response from
cisgm, General Manager

Thank you so much for taking the time to write a review of your stay at our hotel. We are happy that you enjoyed your stay and will be recommending our hotel to others. We look forward to seeing you and your associates again when you come to the Ontario area.

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4 of 5 stars
Catapult71   3 contributions
San Diego
May 18, 2009 | Trip type: Family

Very nice hotel. Only five months old. You can even still smell the new furniture in the rooms. Very convenient to all the restaurants and freeway access. Rooms are large with two flat panel tv's in each room and free wireless internet access. Only complaint that I have is that the free breakfast needs to be attended better. They were... more

Management response from
cisgm, General Manager

Thank you so much for your review of our hotel. We are pleased that you enjoyed your stay and appreciate your kind words. Being new we have been a little short staffed in our breakfast room however we have just hired someone who is fantastic!! We look forward to hosting you again when your travels bring you to the Ontario...

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Country Inn & Suites by Carlson at Ontario Mills Also Known As

  • Country Inn Ontario
  • Country Inn Ontario Mills
Address: 4674 E Ontario Mills Parkway, Ontario, CA 91764
Ontario Hotels Country Inn & Suites by Carlson at Ontario Mills
4.5/5.0
16