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All 41 Ontario hotels

Ontario Grand Inn & Suites

3.5 of 5 Hotel   |   3333 Shelby Street, Rancho Cucamonga, (Formerly Hotel Ontario), Ontario, CA 91764 (Formerly Hotel Indigo Ontario Rancho Cucamonga)
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Ontario Grand Inn & Suites
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Ranked #32 of 41 hotels in Ontario
A recent review
3 of 5 stars Reviewed January 21, 2014
Zahiry Fort Wayne, Indiana
  • Reviews (159)
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159 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Napa, California
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had stayed at this hotel in the past and had a favorable impression, The modern design makes it look hip and cool and is very seductive. However, the accumulation of issues soured my good feelings. I had called the hotel a few times prior to our arrival to make sure our needs were covered. I was told that, yes,... More

Was this review helpful? Yes 1
Seattle, Washington
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Stay elsewhere even if it costs more. Everything dingy and the worst part is that not even clean. Can overlook wear and tear but not mold in bathroom, dust and dirty comforter. TV remote don't work and were Literally taped with scotch tape.

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Anaheim, California
1 review
1 of 5 stars Reviewed 3 weeks ago

I recently stayed in this hotel based on a recommendation from Travelocity. It was not at all what was shown on the site. The hotel was dirty and disgusting. Clearly under reconstruction. We were given a room where the lights didn't work, there were no towels, hair dryer, or coffee maker as were stated in the amenities. We asked to... More

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Phnom Penh, Cambodia
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 11, 2014

The price of the room was reasonable but there is some downside to the bargain. The hotel is located in a business park with very few restaurants/retail stores nearby. There is a Pizza Factory about 1/4 mile north where the staff is friendly, but the food and comfort level is average. I suggest going to Ontario Mills which is about... More

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Boulder, Colorado, United States
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 3, 2014

I have been traveling to Ontario about once a month and have been pretty loyal to this hotel. It has good rates, is generally quiet, and is in a good location for me. This last trip there was a notable decrease in certain areas. 1 towel, 1 small bar of face soap, 1 very small shampoo. Also I asked for... More

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Temecula, California
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 21, 2014 via mobile

We always stay in Ontario the weekend of the NHRA races in Pomona. Saw this hotel online and it looked great! Don't believe everything you see! It was filthy, had to call security on an argument at 2:30 in the morning, windows were so dirty you couldn't see out! I don't know how the staff, which were so nice, can... More

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Fort Collins, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 20, 2014

This hotel is not at all as advertised. The furniture in the hallways looks like a dog chewed on it, the hallways are strangely designed, the wall behind the check in desk looks like there was a gun fight in the room, and the vibe there is very strange. Beware.

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A TripAdvisor Member
3 of 5 stars Reviewed February 5, 2014

I got the room for $70. It's pretty good for that price. Wifi works good, rooms are furnished with nice stuff but it feels a bit like everything was purchased at ikea. Bed is comfortable and staff was friendly and helpful. Cons: The bar is a pathetic joke. The "Bartender" didn't even know what a Manhattan was. And after I... More

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Menifee, California
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 3, 2014

I got the room for $70 and its just for one night so i just deal with it. As i have read reviews here complaining about towels and breakfast and you guys are right. We checked in to our room and hour earlier than check in time, so no towels in the room theres coffee and stuff but no coffee... More

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Fort Wayne, Indiana
Contributor
20 reviews 20 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 21, 2014

Checked this hotel out on a few reservation sites, but the hotel's own site offered a better deal (4 or more nights at a discounted rate). Stayed here with my 10-year-old son as a first visit for him to California. Great location...within a mile or two of the 10 fwy, shopping, food, entertainment. The outside grounds were very nice and... More

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Additional Information about Ontario Grand Inn & Suites

Also Known As:
Ontario Grand Inn And Suites
Ontario Grand Hotel Ontario
Ontario Grand Hotel
Hotel Indigo Ontario
Address: 3333 Shelby Street, Rancho Cucamonga, (Formerly Hotel Ontario), Ontario, CA 91764 (Formerly Hotel Indigo Ontario Rancho Cucamonga)
Location: United States > California > Ontario
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #32 of 41 hotels in Ontario
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ontario Grand Inn & Suites 3.5*
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
92

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