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Occidental Hotel

2.0 of 5
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3610 Bohemian Highway, Occidental, CA 95465
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1 room 1 adult
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Occidental Hotel
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91 Reviews from our TripAdvisor Community

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Sacramento, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Occidental Hotel on January 23, 2016. We had an upper floor room with a nice view of the pool and surrounding woods. The room was a good size, with room for a king size bed, a small table with 2 chairs, a chest of drawers with cabinet, a small refrigerator, flat screen TV, coffee maker, hair... More 

Helpful?
Thank hertzbergl
San Francisco, California
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 27, 2015

Check-in and check-out was a breeze, staff was lovely, close to Osmosis so great for making a weekend out of. Beds were comfortable, ample drawer and hanger space for clothes, nice set up with coffee machine, microwave oven and fridge right in room. Will stay again if I return to area. Quibbles: 1) Heater was archaic and had two settings... More 

Helpful?
Thank 94121travel
Marc N, General Manager at Occidental Hotel, responded to this review

Hello 9412travel, Thank you for your review and providing us with some comments on areas we need to look into. Based on your comments we have instructed staff to check all our heaters as they all have adjustable temperature dials and should provide heat (and AC) at various temperatures based on the individual's comfort level. Clearly we have one that... More 

1 review
5 of 5 stars Reviewed November 9, 2015

It was a really nice place to stay at at a very decent price. The guy working at the reception, Ryder was really nice and helpful as to where to go in the area to hike. They even upgraded us to the suite just for fun.

Helpful?
Thank Sinai B
Marc N, General Manager at Occidental Hotel, responded to this review

Hi Sinai B, I'm glad to hear you took advantage of Ryder's knowledge of the area and went on a hike. West Sonoma County has some incredible hiking and cycling trails that cover it all --from redwood forests,to wine country vineyards to Pacific Ocean beaches (and more!). I hope you got a chance to stop off at Wildflour bakery for... More 

Redlands, California
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 13, 2015

We had an upstairs room. Nice view of trees across the street. Place was clean and comfortable. People at the desk were amiable and helpful. Pool was clean and inviting. Adjacent to town. Would stay here again.

Helpful?
1 Thank Mason E
Marc N, General Manager at Occidental Hotel, responded to this review

Hello Mason E, Thank you for staying with us. We are glad you enjoyed your stay and hope you make a return trip to Occidental soon. If you have any questions regarding a future stay please do not hesitate to contact us. Thanks again, Marc N. More 

Germany
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 7, 2015 via mobile

If I could give this property zero stars I would. First off, I read on tripadvisor that their walls were very thin and requested a quiet room, yet was placed on the first floor, in the middle of the property where you can hear EVERYTHING above you all night long. Everyone in our wedding party was up all weekend from... More 

Helpful?
1 Thank angelap
Marc N, General Manager at Occidental Hotel, responded to this review

Hello Angelap, We were sorry to read you were so unhappy with your stay and apologize for any inconvenience you experienced. In fairness to our hardworking staff and the Trip Advisor community I wanted to take a moment and communicate the facts regarding your stay and our efforts on your behalf. We are sorry but we never received an email... More 

Beijing, China
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

I just spent 4 happy nights at the Occidental Hotel. Friendly and helpful staff made up for the average room amenities (standard - not outstanding). Rooms and sheets were crisp and clean. A/C worked great! It is a quick walk across the street to Howard's Cafe for incredible breakfasts, and just another minute to amazing Italian food for dinner and... More 

Helpful?
Thank Rexxx
Marc N, General Manager at Occidental Hotel, responded to this review

Hi Rexxx, Thanks for the visit all the way from China! Also a thank you for making a note about our prices -- we work hard to keep our rates some of the most competitive in coastal Sonoma County Wine Country. With our central location, clean rooms, and friendly staff we like to think we are providing a great value... More 

Indianapolis, IN
2 reviews
5 of 5 stars Reviewed September 23, 2015

We had a wonderful experience at the Occidental Hotel. We arrived a bit late (9pm), and Ryder checked us in. He was great! Very friendly. He even upgraded our room after finding out we were on our honeymoon. We we're starving after a long day of travel, and he pointed us in the direction of a pub that serves pizza... More 

Helpful?
Thank IndyAna
Marc N, General Manager at Occidental Hotel, responded to this review

Hello IndyAna, We are so glad you enjoyed your stay. Congratulations on your recent marriage and I hope the Honeymoon was everything you hoped it would be. I will make sure Ryder sees your kind words. He is a longtime area local and gives great advice/tips on things in the area. Indiana is a bit of a trip but we... More 

Campbell, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 8, 2015

We stayed here over Labor Day weekend. As noted in other reviews the walls are quite thin and we could frequently hear a baby crying in an adjoining room. It wasn't horrible but still noticeable. The big problem with our trip was Sunday night. The guests in rooms 122 and 123 were smoking crack and pot in room 122 and... More 

Helpful?
1 Thank Pat M
Marc N, General Manager at Occidental Hotel, responded to this review

Hello Pat M. Before I respond to this review I wanted to take a moment and thank all of our longtime guests for their generous outpouring of support and cards/letters. We all appreciate your thoughts over these difficult times. From myself, the owners, and the staff we would all like to let it be known how disappointed we were to... More 

San Ramon, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 18, 2015 via mobile

Beautiful town with a very cheap hotel. Ceilings creak when people upstairs. Can hear everything they say upstairs and rooms next you. No quiet! They are not helpful in trying to help. Oh well, sorry they say No discounts of any kind. Will avoid this town for overnight in the future !

Helpful?
1 Thank new_usermsn
1yulupa39, General Manager at Occidental Hotel, responded to this review

Hello new_usermsn, Thank you for providing us your feedback. It always allows for us to go back and review the front desk staff notes from their shift(s) and look into what happened and see how we may improve our service. In this case, it should be noted to all the Trip Advisor readers that our dedicated Front Desk staff did... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 16, 2015 via mobile

Let's face it, it is what it is. This is a nice clean hotel. It was built in an era when dad's loaded the family in a station wagon and took off up the coast. He wanted to be able to hear what was going on in the next room so he could go over and tell the kids to... More 

Helpful?
1 Thank Cpujock
1yulupa39, General Manager at Occidental Hotel, responded to this review

Hello Cpujock, Thank you for contribution to the Trip Advisor Community. Thank you especially for the positive comments regarding our cleanliness and the friendly/helpful staff. As always I will make sure they see your comments. They are proud of the Hotel and the work they do. Your comments will be appreciated. And you are right ...Howard's is great! Its been... More 

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