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Jack London Inn

444 Embarcadero West, Oakland, CA 94607
Hotel amenities
Jack London Inn
Best prices for: 1 room 1 guest
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Ranked #40 of 48 Hotels in Oakland
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24 reviews from our community

Traveler rating
    1
    1
    0
    2
    20
See reviews for
4
5
4
3
Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1 of 5 stars
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    (24)
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There are newer reviews for Jack London Inn
See the most recent reviews
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2015

worst hotel experience of my life the first two days I had no heat I got scabies after the first day I tried to show the front desk clerk said thought I had bed bugs you said those aren't bed bugs I'm so all there something he said well you could check out. there on site manager refuses to return... More 

Was this review helpful? Yes 2
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we are currently implementing many of these upgrades... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 25, 2014

I stayed there, because it was close to the client I was visiting next morning and I came in late evening! It was only for one night. The entire interior is very aged and most of it does not function or is damaged. The wireless internet did not work. My room was filthy, stinky, dirty.... The Air Conditioning did not... More 

Was this review helpful? Yes 1
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you very much for your review of your recent stay at Jack London Inn hotel. Your opinion is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we are currently implementing many of these... More 

NASHVILLE, TN.
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 23, 2014

We Arrived At 2:30 And Were Told That The Room Would Not Be Ready Until 3.We Went Out around the square and came back around 3:30 - Room Still not ready. Came back at 4:30 (They said they would call , but didn't) and were told that the room had just been cleaned. When we got to the room, THE... More 

Was this review helpful? Yes 3
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and checked inn process and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer... More 

Volos, Greece
Contributor
20 reviews 20 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 14, 2014

we stayed for three days (me and my wife) in this inn which is clean, calm close to Oakland's commercial centre and some meters away from Jack London's square. the personnel was friendly, the rooms were clean and although we were worried about is proximity to central avenues, the room was calm and we had a good time. It is... More 

Was this review helpful? Yes
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you so much!!! I am so pleased that you enjoyed your stay with us here at Jack London Inn- Oakland. We hope you travel to Oakland again soon and be sure to let us know when you're coming so we can reserve a room for you. Hotel Management, General Manager More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2014 via mobile

Full of roaches hot hot hot rooms very uncomfortable!! Do not stay here!!!the front desk was nice enough to not make us pay for the room but I left with a migraine and saw a big cockroach crawling on the front doors do not put your bags on the floor..

Was this review helpful? Yes 2
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, Thank you for your review of our hotel. I am very concerned with these comments, and I promise you that I will personally look into this. If you could contact me, I would be pleased to discuss this with you. Please accept our apologies, and our commitment that this will not happen again. We value you as our... More 

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

I have never written a review in my life for any purchase good or bad, but I must warn everyone to please stay away from this roach motel. I just left there and I wish I had listen to the reviews. Since I was born and raised in Oakland, and can remember when this was a nice place. I refused... More 

Was this review helpful? Yes 1
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014

When we arived the the hotel lobby had a vintage feel. How ever after we left the lobby no our way to the room everything went down hill. The hotel has an elevator that clearly has not worked in a while and instead of fixing it they stuck a fake tree in front of it. The hallways give you the... More 

Was this review helpful? Yes 1
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, My apologies for the problems with your recent stay. I would appreciate if you would call me at the phone number below, and we can review this in further detail. We will do our personal best to retain you as our customer. Thank you for taking the time to bring this to our attention. Best Regards, Rolando Collantes,... More 

Las Vegas
Contributor
19 reviews 19 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed September 2, 2014

It's an ongoing joke w my kids that I made them stay here. Anytime I book a hotel now they ask, "Is it a Jack Lund?" Ok the pool is a tar pit. The train is loud and passed nearly every hour. I did not shower here and we all slept in our hoodies (with them pulled over our heads... More 

Was this review helpful? Yes 1
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding noise, room condition and our customer service and ongoing upgrades to the property. The Jack London Inn is now under New Management. We are working really hard to changes the Image of this... More 

Delhi, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 29, 2014

The room was depressing, old, curtains hanging on rods, opening onto a dilapitaded deck shared by four other rooms. No towels, no internet, no alarm clock. (Last two items advertised on web site) it was completely run down. Parked our rental car in their lot and windows broken and our laptop stolen. We were afraid to leave computer in the... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2014

Please avoid this place at all costs. Place was dirty, furniture broken, soiled carpet, dirty shower, noisy, drunk (live in) tenants arguing next door, train speeding by and honking all night, no channel changer, no towels, no shampoo, shouting and arguing outside, motorcycles revving... need I go on? My wife and I prebooked the room for four nights. After using... More 

Was this review helpful? Yes 1
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