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All 48 Oakland hotels

Jack London Inn

2.0 of 5 Hotel   |   444 Embarcadero West, Oakland, CA 94607
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Jack London Inn
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Ranked #40 of 48 Hotels in Oakland
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17 reviews from our community

Traveler rating
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    15
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Rating summary
  • Sleep Quality
    2 of 5 stars
  • Location
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1 of 5 stars
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Oakland, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stay at the Jack London Inn regularly. The new ownership has brought in a manager there, Rolando who has really turned the hotel around. The rooms are newly renovated with hardwood floors, marble showers, and amenities one would expect in more expensive hotels. They offer continental breakfast in the lobby and free parking. There just isn't any comparison to... More 

Was this review helpful? Yes
Oakland, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Then come to this hotel! don't be fooled by the remodel. They only replaced the carpet with cheap wood floors and that's it. I'm fighting the false $150 cleaning charge. I'm fighting a false charge on my credit card and I'm sure the roaches were able to sleep better than I was. SHUT THIS PLACE DOWN!!!

Was this review helpful? Yes 3
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, Thank you for your review of our hotel. I am very concerned with these comments, and I promise you that I will personally look into this. If you could contact me, I would be pleased to discuss this with you. Please accept our apologies, and our commitment that this will not happen again. We value you as our... More 

Yuba City, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

NOT as listed. No hair dryer coffee maker or even towels in room. We had to ask for towels to be sent up.no working smoke detector, patio door had cracked and was repaired rather than replaced. Pool is empty and appears to have been empty and dirty for some time. Just trying to open the door took about 4 times... More 

Was this review helpful? Yes 2
Rolando C, General Manager at Jack London Inn, responded to this review

Marianne, “Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.” More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 9, 2015

worst hotel experience of my life the first two days I had no heat I got scabies after the first day I tried to show the front desk clerk said thought I had bed bugs you said those aren't bed bugs I'm so all there something he said well you could check out. there on site manager refuses to return... More 

Was this review helpful? Yes 2
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we are currently implementing many of these upgrades... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 25, 2014

I stayed there, because it was close to the client I was visiting next morning and I came in late evening! It was only for one night. The entire interior is very aged and most of it does not function or is damaged. The wireless internet did not work. My room was filthy, stinky, dirty.... The Air Conditioning did not... More 

Was this review helpful? Yes 1
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you very much for your review of your recent stay at Jack London Inn hotel. Your opinion is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we are currently implementing many of these... More 

NASHVILLE, TN.
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 23, 2014

We Arrived At 2:30 And Were Told That The Room Would Not Be Ready Until 3.We Went Out around the square and came back around 3:30 - Room Still not ready. Came back at 4:30 (They said they would call , but didn't) and were told that the room had just been cleaned. When we got to the room, THE... More 

Was this review helpful? Yes 3
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and checked inn process and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer... More 

Volos, Greece
Contributor
18 reviews 18 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 14, 2014

we stayed for three days (me and my wife) in this inn which is clean, calm close to Oakland's commercial centre and some meters away from Jack London's square. the personnel was friendly, the rooms were clean and although we were worried about is proximity to central avenues, the room was calm and we had a good time. It is... More 

Was this review helpful? Yes
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you so much!!! I am so pleased that you enjoyed your stay with us here at Jack London Inn- Oakland. We hope you travel to Oakland again soon and be sure to let us know when you're coming so we can reserve a room for you. Hotel Management, General Manager More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2014 via mobile

Full of roaches hot hot hot rooms very uncomfortable!! Do not stay here!!!the front desk was nice enough to not make us pay for the room but I left with a migraine and saw a big cockroach crawling on the front doors do not put your bags on the floor..

Was this review helpful? Yes 2
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, Thank you for your review of our hotel. I am very concerned with these comments, and I promise you that I will personally look into this. If you could contact me, I would be pleased to discuss this with you. Please accept our apologies, and our commitment that this will not happen again. We value you as our... More 

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 24, 2014

I have never written a review in my life for any purchase good or bad, but I must warn everyone to please stay away from this roach motel. I just left there and I wish I had listen to the reviews. Since I was born and raised in Oakland, and can remember when this was a nice place. I refused... More 

Was this review helpful? Yes 1
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014

When we arived the the hotel lobby had a vintage feel. How ever after we left the lobby no our way to the room everything went down hill. The hotel has an elevator that clearly has not worked in a while and instead of fixing it they stuck a fake tree in front of it. The hallways give you the... More 

Was this review helpful? Yes 1
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, My apologies for the problems with your recent stay. I would appreciate if you would call me at the phone number below, and we can review this in further detail. We will do our personal best to retain you as our customer. Thank you for taking the time to bring this to our attention. Best Regards, Rolando Collantes,... More 

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Additional Information about Jack London Inn

Address: 444 Embarcadero West, Oakland, CA 94607
Location: United States > California > Oakland
Price Range (Based on Average Rates): $
Hotel Class:2 star — Jack London Inn 2*
Number of rooms: 110
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Also Known As:
Jack London Hotel Oakland
Jack London Oakland

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