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Jack London Inn

444 Embarcadero West, Oakland, CA 94607
Hotel amenities
Jack London Inn
Best prices for: 1 room 1 guest
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Ranked #40 of 48 Hotels in Oakland
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24 reviews from our community

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    0
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    20
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Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1 of 5 stars
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Clovis, California
1 review
1 of 5 stars Reviewed 5 days ago NEW

The whole place needs repair or updating. ac out. no towel rack just parts, asked for 1st floor due to handicap got 4th. HANDYCAP PARKING USE BY HOTEL MANAGER. Foe what I paid. I feel robed. No way would I recommend this place to a friend.

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Birmingham
Top Contributor
121 reviews 121 reviews
58 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Like stepping into a 90's Time Warp which was probably the last time the hotel had a refurb. We arrived late and got checked in by a myopic receptionist. After taking the rickety elevator we found our room (221) the hotel corridors were drab and depressing. Our room was simply furnished with a bed tables and a grey drab carpet.... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I appreciate that the hotel is currently upgrading but this was a very disappointing stay. Very dated and did not feel clean. The sheets and towels were extremely thin. No hairdryer in the bathroom. The heating/cooling didn't work so the room was very hot. The car park was dirty and not inviting. The train that passes the hotel regularly blows... More 

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Berkeley, California
1 review
1 of 5 stars Reviewed April 9, 2015

I stayed at this hotel very recently and I have to say, it was one of the worst experiences that I have ever had. My shower did not work, and I had zero hot water. Every other room on my floor was being remodeled and it showed. There was a thick layer of dust coating every surface of the hall... More 

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Walnut Creek, California
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed March 19, 2015

ZERO - is completely and utterly deserved for this Inn. It most definitely is not a hotel.. and I've seen Motels in far better shape then this dingy dump. This entire experience was completely unbelievable! The only reason I was even brought to this place is because there was a group of us - 4 girls headed to the bay... More 

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Tangier, Morocco
Top Contributor
62 reviews 62 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed March 11, 2015

To avoid at least until total renewal, the room is ugly need more cleaning, old fashioned furniture, TV are with back; long time i didn't saw those TVs. beds are uncomfortable at all, pillow must be changed.... more care needed in rooms, the lift is so slow and give you the impression that will fell in breakdown any minute. WIFI... More 

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Tusayan, Arizona
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 9, 2015

If you don't care that the rooms are super ugly and dated then it's Okay. Otherwise stay at the Marriott. The sheets were clean. The plumbing worked. The staff was nice and helpful. The only thing that bothered me was the TV only got 15 channels. 10 English and 5 Spanish. All local stations. There are no cable channels. I... More 

Was this review helpful? Yes 1
Oakland, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

I stay at the Jack London Inn regularly. The new ownership has brought in a manager there, Rolando who has really turned the hotel around. The rooms are newly renovated with hardwood floors, marble showers, and amenities one would expect in more expensive hotels. They offer continental breakfast in the lobby and free parking. There just isn't any comparison to... More 

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Oakland, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 29, 2015

Then come to this hotel! don't be fooled by the remodel. They only replaced the carpet with cheap wood floors and that's it. I'm fighting the false $150 cleaning charge. I'm fighting a false charge on my credit card and I'm sure the roaches were able to sleep better than I was. SHUT THIS PLACE DOWN!!!

Was this review helpful? Yes 3
Rolando C, General Manager at Jack London Inn, responded to this review

Dear Guest, Thank you for your review of our hotel. I am very concerned with these comments, and I promise you that I will personally look into this. If you could contact me, I would be pleased to discuss this with you. Please accept our apologies, and our commitment that this will not happen again. We value you as our... More 

Yuba City, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2015

NOT as listed. No hair dryer coffee maker or even towels in room. We had to ask for towels to be sent up.no working smoke detector, patio door had cracked and was repaired rather than replaced. Pool is empty and appears to have been empty and dirty for some time. Just trying to open the door took about 4 times... More 

Was this review helpful? Yes 2
Rolando C, General Manager at Jack London Inn, responded to this review

Marianne, “Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations.” More 

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