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Jack London Inn

444 Embarcadero West, Oakland, CA 94607
Hotel amenities
1 room 1 adult
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Jack London Inn
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37 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 10, 2015 via mobile

Horrible services, housekeepers went through my items when we were gone. Nothing was stolen but our privacy. Very dirty and trashy people stay there. People drink in the lobby and in front all night acting obnoxious.

Helpful?
2 Thank Arri L
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 9, 2015 via mobile

No air conditioning, fridge or microwave. Dirty shower with limited number of hand sized towles. Next to railway with trains rolling past at all hours tooting their horns. Had planned to stay 9 nights, but left after 1.

Helpful?
2 Thank Ian B
Rolando C, General Manager at Jack London Inn, responded to this review

Hi Ian, Thank you for your review of our hotel. I am very concerned with these comments, and I promise you that I will personally look into this. If you could contact me, I would be pleased to discuss this with you. Please accept our apologies, and our commitment that this will not happen again. We value you as our... More 

Travelers are raving about these Oakland hotels

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 7, 2015 via mobile

I was attending a sailing school in Alameda and this was on the school's list of approved hotels. This place is a totally rundown flop house! Incredibly gloomy, musty, and beyond worn down. I lasted about 15 minutes and then moved to a Hawthorne Suites in Alameda. I would avoid at all costs.

Helpful?
2 Thank Remanuel
Rolando C, General Manager at Jack London Inn, responded to this review

Hello Remanuel, Thank you very much for your review of your recent visit at Jack London Inn. Your opinion is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the rooms and the hotel that need updating. I am so sad that you were given an renovated... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 26, 2015 via mobile

I would stay again! PROS: GREAT LOCATION, this hotel is across the street from Jack London Square, many restaurants (right next to Chicken &Wafffles :) bars, and shopping nearby. Decent price, clean rooms, AC Cons: Shower is stand up, no bathtub, a lot of homeless people Outside hotel at night

Helpful?
Thank Rose Y
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you so much!!! I am so pleased that you had good stay with us here at Jack London Inn- Oakland. We hope you travel to Oakland again soon and be sure to let us know when you're coming so we can reserve a room for you. Sincerely, Rolando Collantes General Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 20, 2015

I stayed at this hotel despite the horrible reviews. I knew exactly what I was getting into so I was able to laugh through my experience. I took my chances because it was half the price of the other hotels in the area, I really needed to be adjacent to Jack London Square for ferry access and it was only... More 

Helpful?
2 Thank travelinxtech
Rolando C, General Manager at Jack London Inn, responded to this review

Dear, travelinxtech First of all, I would like to thank you for taking the time to leave us some feedback regarding your recent stay. I am very pleased to hear that location was very accommodating for you. We are constantly striving to improve our product and now serving full continental breakfast that we offer it is encouraging to hear good... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 30, 2015 via mobile

This hotel is horrible. The first room they put us in did not have a smoke detector. No room in this hotel had air conditioning they will give you a very small fan to "cool off" the room,and half of the windows don't open and when they do open they don't have screens. The pool was filled with trash. The... More 

Helpful?
2 Thank Boobug22
Rolando C, General Manager at Jack London Inn, responded to this review

Thank you very much for your review of your recent stay at Jack London Inn hotel. Your opinion is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we are currently implementing many of these... More 

San Marcos
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 30, 2015

I am not a fan of staying at hotels that charge guests to park there more than they charge guests not staying at their facility. Their rooms had 2 queen beds as opposed to doubles at the Marriott down the road, plus a refrigerator and microwave. But their Air conditioning was not working. We were not told that when we... More 

Helpful?
2 Thank Jeremy H
Rolando C, General Manager at Jack London Inn, responded to this review

Dear, Jeremy, Thank you for taking the time to review our property. We have just finished our renovation project in most of our rooms in the hotel, and now, will be starting the redesign and upgrade of our common areas. We are committed to providing the best in facilities and service, and to this end, will be investing additional capital... More 

1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 14, 2015 via mobile

WORST EXPERIENCE OF MY LIFE! STAY AWAY FROM THIS HOTEL IT IS DANGEROUS, UNSAFE, AND FULL OF METH/CRACK/COKE HEADS!! When I arrived I was so excited to enjoy my night out with my friend. We wanted a nice hotel room near jack london marina and all the resturaunts. So we decided to try the jack london in. The first thing... More 

Helpful?
12 Thank lalovelylee
Bonney Lake, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 2, 2015

We arrived late at night and were very concerned when we walked in to the lobby. The place clearly needed a lot of work to go from seedy to decent. We weren't expecting the Ritz but... We took a chance when they said we were on the 4th floor and our room had been renovated. Well it turns out our... More 

Helpful?
Thank Deb T
Clovis, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 21, 2015

The whole place needs repair or updating. ac out. no towel rack just parts, asked for 1st floor due to handicap got 4th. HANDYCAP PARKING USE BY HOTEL MANAGER. Foe what I paid. I feel robed. No way would I recommend this place to a friend.

Helpful?
3 Thank Mike H
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