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Holiday Inn Express Oakland Airport

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66 Airport Access Road, Oakland, CA 94603
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Holiday Inn Express Oakland Airport
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Holiday Inn Express Oakland Airport
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341 Reviews from our TripAdvisor Community

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Traveler rating
    180
    115
    28
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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There are newer reviews for Holiday Inn Express Oakland Airport
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Livingston, Montana
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 23, 2013

Comfy, clean, fresh, inviting... it was just what we needed in a layover hotel. Big, nice, comfy bed with great pillows. We came in sooooo late (and were so starving) that the friendly desk clerk immediately gave us two granola bars and two bottles of water... fast and free... without us even having to ask! Our room had a fridge,... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Your detailed and highly favorable review warmed my heart. You noticed many of the amenities that we provide to make our guests’ stay outstanding: a microwave and refrigerator, wonderful beds and pillows, effective blackout drapes, excellent breakfast and more. And most importantly, a great team of employees who like to take care of people. Thank you for staying... More 

Bloomington, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 19, 2013

Minutes from the airport, quick and friendly shuttle, professional and friendly front desk (Tiffany) - everything you want in a layover hotel. We had a few extra hours and wanted a recommendation for dinner and Tiffany suggested La Pinata, about 10 minutes away and offered shuttle service there and back. The food at La Pinata was delicious (homemade style Mexican).... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Our goal is to make every guest’s stay a really pleasant experience. Judging from your review, we have succeeded. I am so happy that you enjoyed the quick shuttle service and dining at one of our excellent restaurants nearby. Thank you for your business, we appreciate it. Sincerely, Dhruv Patel Director of Operations More 

New Haven, Connecticut
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 16, 2013

I enjoyed my experience from the airport pick up. Clarence the driver was very nice and prompt with pick up. He was very informative with things in the local area. We appreciated all the directions he gave us. Thanks again!!! The room is nice and clean. We requested extra wash clothes and got them quickly. The bonus is that you... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, What a nice review! Your compliments for the clean rooms and prompt service by our staff was great to hear. I will share your comments with them, especially Clarence. Our team will be pleased to know that your recognized their commitment to good service. Thank you for choosing our hotel for your visit to the Bay Area. Sincerely,... More 

Isle of Wight
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 14, 2013

Arrived here after 5 days stay at what was supposed to be a high end hotel in Santa Monica having flown in from the UK. We came here simply to have a base to use for a gig we were going to at the Oracle Arena. Our expectations weren't high - we simply needed somewhere to put our heads down.... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Your thoughtful review which notes the comfortable, quiet accommodations and the outstanding service provided by our staff was great to hear. We are very proud of our team and their commitment to our guests. I will share your generous comments with them, especially Jenny, Tiffany, Clarence and Patrick. They will be pleased to know that you recognized their... More 

1 review
5 of 5 stars Reviewed October 14, 2013

Great place to stay nice big rooms very clean and close to everything. Two super shuttle drivers. Clarence and Dwayne. Great ambassadors for Holiday Inn showed us the Raiders Headquarters, overview of the city, tips on places to go and how to get there. I can't say enough about those guys. Give them a raise or bonus or something it's... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, What a wonderful review of our hotel! Your compliments for the room accommodations and the location were so nice to hear. But your most meaningful remarks were your kudos for our shuttle drivers Clarence and Dwayne. They will be pleased to know that they made your stay so special. Thank you for being our guests. We look forward... More 

Tustin, California
1 review
5 of 5 stars Reviewed October 9, 2013

Tiffany is amazing with customer service and really bent over backwards to help me out. She is always very cheerful and has a beautiful smile. The shuttle is great and very prompt Clarence and Chris are both awesome!

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Craig, What a complimentary review of our hotel!. Thank you for your kind remarks about the outstanding service offered by our staff. I will share your comments with them, in particular Tiffany, Clarence and Chris. They will be so honored that you mentioned them in your review. Your business is important to us. I hope that we will be... More 

Whittier, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

Having stayed at this holiday inn a number of times on business, it has become like a second home. Over all, the place isn't bad. Rooms are very clean, ac is very cold and service is top notch. Tiffany at the front desk is greatest, she took the time to learn my name and say hello everyday, alway asked if... More 

Was this review helpful? Yes 1
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, We are so proud of our team of hospitality specialists and your review has re-confirmed my faith in them. I will certainly share your comments with them, especially Tiffany. They will be so pleased to receive your compliments about the excellent service they provide our guests. Thank you for choosing our hotel for your home away from home!... More 

San Diego
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed September 26, 2013

We stayed a Saturday night over Labor Day weekend. We were in No. Cal for college tours. We were headed to Berkeley Sunday morning and would have stayed up there but the cost of hotels was at least 40-50% more. This place was perfect for us. We requested and got 2 beds. Don't expect a view. Our neighbors were very... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Your description of your stay with us sounds like you had a great time visiting colleges and enjoying the A’s festivities. I am so glad that our shuttle service made your weekend more fun and less stressful. We believe that our services and accommodations are a great value, you have confirmed that in your review! Thank you for... More 

Sacramento, California
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed September 17, 2013

Positives: Near airport, free parking for 7 days, shuttle to airport, and around a 100 dollars including tax. Negatives: Check In Took Forever, Shuttle drive didn't explain how to request to be picked up, and ROOMS SMELLED LIKE SMOKE. So for 100 dollars not a bad deal but I hate when rooms smell like cigarette smoke. It is especially funny... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, I am happy that you found our hotel a good value and that you were able to take advantage of our long term parking. I regret that you found your guest room smelling of smoke. Our hotel has a strict 100% non smoking policy with strict fines for those who violate that policy. We will use this to... More 

Virginia
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 4, 2013

Stayed here three nights. Hotel is very close to Oakland Airport and O.co. Shuttle will take you to any location with a 2-3 mile radius of hotel (includes BART station). Didn't use the shuttle, but spoke to the driver several times and he was very friendly. Rooms are recently painted and clean. Breakfast is similar to what you find at... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Thank you for mentioning the convenience of our shuttle service and the friendliness of the driver. I regret that there was a miscommunication with our housekeeping staff and that you experienced some difficulty with our internet access. We take your comments seriously, so I will investigate the problem and take appropriate action. For your next visit to the... More 

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