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Holiday Inn Express Oakland Airport

2.5 of 5 66 Airport Access Road, Oakland, CA 94603
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Holiday Inn Express Oakland Airport
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Holiday Inn Express Oakland Airport
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293 reviews from our community

Traveler rating
    159
    99
    23
    6
    6
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72
60
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Oakland Airport
See the most recent reviews
Turlock, CA
1 review
5 of 5 stars Reviewed April 21, 2013

Been staying here for a while now. Vicky was very pleasant and took care of us. . Its a really great location so close to airport, golf and Franchescos which is my favorite place to eat. i really hope they decide to bring back the happy hour at the hotel.

Was this review helpful? Yes
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Thank you for your nice review of our hotel. I will pass along your compliments to Vicky. Many of our guests really like our convenient location, close to entertainment and dining. Regarding our happy hour, we noticed the number of guests that were actually utilizing our reception significantly decreased as those guests chose to dine out instead at... More 

Kahuku, Hawaii
1 review
3 of 5 stars Reviewed April 19, 2013

The rooms are okay. My AC wasn't working properly, but since I was there for only one night it didn't matter to me. There's a nice little continental breakfast starting at 6:30am. Got a little bite to eat before leaving. There's a complimentary shuttle to and from Oakland airport. My driver Patrick was simply fantastic. He told me a lot... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear beans1, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room. However, We’re sorry we fell below your expectation regarding the air condition and the limited breakfast. We will address these point. I assure you the feedback of our hotel... More 

Ferndale, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2013

Clean rooms, helpful front desk staff. Forgot some personal items at home, they provided toothbrush, toothpaste and razors. We had a delay with our flights and had to stay another night without any reservations. Even with a booked hotel, they provided accommodations seamlessly with check in as easy as pie. Our shuttle drivers Clarence and James were the best and... More 

Was this review helpful? Yes 1
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, What a nice review of our hotel! I am happy that we were able to accommodate your family with the unexpected glitch in your travels. I will convey your compliments to the staff, especially Clarence and James. Our team enjoys assisting our guests, so they will be glad to hear your expression of appreciation. Thank you again for... More 

Los Angeles, CA
Top Contributor
63 reviews 63 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 8, 2013

This hotel is close to the Oakland Airport. Unless you have a GPS it may be difficult to find it especially in the night since it lies at the intersection of several freeways. There was a strange odor as we approached the hotel but inside everything was fine. Our bed was comfortable. We got a room apparently intended for the... More 

Was this review helpful? Yes 1
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, I am glad that you found our hotel conveniently located, the shuttle timely and the bed comfortable. We take our guest’s comments seriously, so I will investigate the functionality of the showers in the accessible rooms. Thank you for choosing our hotel. I hope that we were able to make your journey more enjoyable, that is our goal.... More 

Toronto, Canada
Top Contributor
63 reviews 63 reviews
24 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 22, 2013

We had an early morning flight to Hawaii after several days of staying in Berkeley on our SF visit, so we decided to stay near the airport and got this hotel through hotwire. We spent most of the day in Berkeley and had dinner there and only slept at the hotel, but we were pleased with the service and accommodations.... More 

Was this review helpful? Yes
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Steve, We really appreciate your compliments about our staff, hotel cleanliness and service. I am glad that you enjoyed your stay and that our shuttle made your travels easier. Regarding our choice of dish ware, I am happy to report that we use 100% biodegradable breakfast ware. It may look like Styrofoam but Styrofoam is actually illegal in the... More 

Oakland CA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

After flying 12 hours to get to Oakland I was worn out. I called the hotel from the airport and was met with a warm hello. Jorje had the shuttle there in minutes. The shuttle driver, Berket was awesome. When I checked in the process was smooth and quick and Jorge was extremely plesant. I had a small issue with... More 

Was this review helpful? Yes 1
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear David, Your kind remarks about our friendly, helpful staff were great to hear. We are very proud of the excellent service they extend to our guests. Thank you for noticing their efforts, I will share your comments with the team. Your business is important to us, we look forward to your next stay with us. Sincerely, Dhruv Patel More 

Santa Clarita, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

Place nice and clean. The staff is incredible nothing but professional. Hitika at the front desk always with a smile and willing and able for anything to help a traveler out. I recommend a stay here anytime. Give Hitika a high five when you meet her she will jump to give you one back!!!!!

Was this review helpful? Yes 1
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Your praise for our staff is so nice to hear. Our team works very hard at maintaining high standards of cleanliness and responsiveness. I will share your compliments with them, they really enjoy hearing from our guests. Thank you for choosing our hotel for your visit to the Bay Area, we look forward to your next stay with... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

The service and staff at this hotel are fantastic! Hitika at check-in could not be more accommodating, she should teach a class about customer service! Whenever my business brings me back to NorCal, I am staying here! The location was easy to get to/from places, a very pleasant stay.

Was this review helpful? Yes 1
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Lou, Thank you for your glowing review of our hotel and our outstanding team. Your suggestion that Hitika teach a class on customer service is perfect, she is a role model for all of us! We are happy that you enjoyed our property and that you will be staying with us again. I hope it is soon. Sincerely, Dhruv... More 

2 reviews
5 of 5 stars Reviewed March 4, 2013

Good Area, Clean and friendly staff. Staff was quick and efficent in responding to room service calls. Provided complimentary necessities such as toothbrush and tooth paste. Also gave tips on surrounding areas and where I could purchase last minute things I needed.

Was this review helpful? Yes
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Your favorable review of our responsive service and cleanliness and was so nice to hear. I am glad that our staff was able to help you with those last minute travel needs and information about our neighborhood. I hope you enjoyed your visit to the Bay Area and will chose the Holiday Inn Express Oakland Airport for your... More 

Suwanee, Georgia, United States
1 review
5 of 5 stars Reviewed March 1, 2013

Just stayed at this hotel this week of Feb 25 and was amazed by the front desk staff's (Ms. Y and others) friendliness and readiness to help with miscellaneous needs. The shuttle driver, Mr. P, was great. I will certainly come back at this hotel on my next trip to Oakland.

Was this review helpful? Yes
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Winnie, How nice to hear all those compliments about our staff, especially Ms. Y and Mr. P. We think we have a great team that takes really good care of our guests. I will convey your appreciation to them, they will enjoy receiving the kudos. Thank you for staying with us, we hope you come back again soon. Sincerely,... More 

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Additional Information about Holiday Inn Express Oakland Airport

Address: 66 Airport Access Road, Oakland, CA 94603
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Oakland Airport 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Oakland Hotel Oakland
Oakland Holiday Inn Express
Holiday Inn Oakland
Hotel Style:
#2 Family Hotel in Oakland
#2 Green Hotel in Oakland
#2 Business Hotel in Oakland
#4 Romantic Hotel in Oakland

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