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Holiday Inn Express Oakland Airport

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66 Airport Access Road, Oakland, CA 94603
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Holiday Inn Express Oakland Airport
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Holiday Inn Express Oakland Airport
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330 reviews from our community

Traveler rating
    178
    110
    27
    8
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Oakland Airport
See the most recent reviews
Windsor, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

My daughter and I and 2 of her friends stayed here the night before an early morning flight to Maui. The trip was a college graduation gift from me to the 3 of them. I was going to park at a local park n fly but the rate at the hotel is less per night and their shuttle service was... More 

Was this review helpful? Yes 1
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Your comment, “awesome service” is the ultimate compliment! I know that we have done our job well when our guests say that. I am happy that our shuttle and breakfast service made your trip to Hawaii stress free, as well as fun. We look forward to your next visit with your wife. Thank you. Sincerely, Dhruv Patel Director... More 

Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 25, 2013

Drove in from LA for a Bears/Raiders game Friday night 8/23/13. Checked into hotel at 5pm, fast and friendly staff ! The shuttle was ready in 15 minutes to drop us off at the Oo Colesium, and after game we called for shuttle pick up and we waited no more than 15 minutes.... We are definitely coming back. The bestest... More 

Was this review helpful? Yes 2
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, It doesn’t get any better than “the bestest hospitality”! Thank you for such kudos. I am happy that the shuttle service worked out so well for your Raiders game. It is a big hit with alot of our Raiders fans. We hope you can come back for another Raiders game soon. Sincerely, Dhruv Patel Director of Operations More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 23, 2013

I travel nation wide usually 2-3 times a week but I just wanted to take a second to acknowledge the management, staff including Clarence the shuttle driver. This is facility was very clean, the breakfast buffet start is excellent and the complete hotel staff were very courteous and friendly. Any questions regarding local commuting, Clarence was the man. Yenny was... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Charlie, Road warriors like yourself could probably write a book on hotels. So when we get compliments from them, we are thrilled. I will tell our staff, especially Clarence and Yenny about your praise for their kind hospitality for our guests. Thank you for staying with us on such a regular basis. Sincerely, Dhruv Patel Director of Operations More 

Kailua,Kona,Hi.
Contributor
20 reviews 20 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 22, 2013

I/We have been using Holiday Inn Express Exclusively since the summer of 2008. They have all met and the vast majority of them have exceeded our expectations; but, the one that truely Wow'd me was the Holiday Inn Express at 66Airport Acess Rd. (Just outside of Oakland IAP) . I knew well in advance I had recieved a great "Plan... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Tom, Getting a fabulous review like yours is the ultimate reward in running a hotel. I am so grateful that you loved our team and everything they do for our guests, as much as we do. I will share your compliments with our staff. They will be so happy! We look forward to your next visit with us, when... More 

Honolulu, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

This was not my first time staying at the Holiday Inn Express in Oakland and it will most definitely not be my last. I travel a lot for my job and I regularly travel to Oakland for child custody exchanges but this trip was more difficult than normal. Arrived very late at night after hours of flight delays, but the... More 

Was this review helpful? Yes 1
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Repeat guests like yourself, are the highest form of praise. Thank you for your continued support of our hotel. Our staff considers themselves problem solvers, I am glad Jorge was able to assist with a solution to your problems. We look forward to your next visit. Sincerely, Dhruv Patel Director of Operations More 

Newport Beach, California
1 review
5 of 5 stars Reviewed August 20, 2013

We had many rude taxi drivers during our stay in Oakland, so the highlight was our trip back to the airport with Clarence, the shuttle driver for the hotel. He was cheerful, helpful and made the trip back very easy! Wonderful service!

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, I am so happy that Clarence brightened up your trip. I will let him know that he cheered you up. Thank you for your enthusiastic review and for staying at our hotel. Sincerely, Dhruv Patel Director of Operations More 

California City, California
1 review
5 of 5 stars Reviewed August 17, 2013

Stayed entire week for business. Excellent service overall. , my room was very spacious, clean, quiet considering it was near airport. No charge for parking during my stay, love the complimentary bath & body products (no generic brand). Vicky you're very lucky to have such a good team of outstanding employees they all provided excellent customer service "Especially from Yenny... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, A review from a client who has stayed with us for a week and reports such a glowing experience is music to my ears! I will pass on your praise to our team, especially Yenney, Tiffany and Vicky. Thank you for choosing our hotel for your extended stay. Come back again soon. Sincerely, Dhruv Patel Director of Operations More 

Oakley, California
Top Contributor
70 reviews 70 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 17, 2013

Stayed on a quiet Sat. Room was large, furnished with a small frig and microwave. Very clean. Used the laundry facility. New efficient washer and drier. Reasonably price to use. Used their shuttle service back and forth from the Oakland airport. While my car was parked in the their parking lot. Clarence was very pleasant and helpful. Usually fly out... More 

Was this review helpful? Yes
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, We understand that attention to small details, like the functionality of black out drapes makes a big difference in our guests’ experience at our hotel. We concentrate on the little things like this and are so pleased when our customers notice the difference. Thank you for your compliments about our staff, especially Clarence. I will pass on your... More 

Rancho Cordova, California
Top Contributor
140 reviews 140 reviews
83 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed August 15, 2013

This is the 3rd time that we've stayed here, and it is still great!! Last time the only problem we had was that even with a late check out housekeeping was knocking on our door early. That is now fixed. we were at the hotel till 2:00 and not once did we get bothered. Rooms always clean, and very roomy.... More 

Was this review helpful? Yes
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Repeat customers like yourself are the best recommendation we can ask for. Your kind review and acknowledgement that we listened to you and fixed a problem is so rewarding. Thank you for staying with us, we appreciate it. Sincerely, Dhruv Patel More 

Kalispell
Top Contributor
72 reviews 72 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 13, 2013

Stayed one night before a 6 a.m. flight out. The staff was friendly, smiling and helpful. I was even asked which floor I would prefer. I stayed on the first floor just 4 rooms in from the lobby and there were no noise issues. The bed was comfortable, the room and bathroom completely clean and the air conditioner worked well.... More 

Was this review helpful? Yes
Bhotels, General Manager at Holiday Inn Express Oakland Airport, responded to this review

Dear Nancy, I am so glad to hear you say that as a single woman traveler you felt safe and comfortable at our hotel. We strive to create a secure environment, a goal that our team takes very seriously. Your compliments about our shuttle service and convenient breakfast hours will be very well received by our our staff. Thank you... More 

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