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Holiday Inn Express Oakland Airport

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66 Airport Access Road, Oakland, CA 94603
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1 room 1 guest
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Holiday Inn Express Oakland Airport
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346 Reviews from our TripAdvisor Community

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Traveler rating
    180
    118
    30
    9
    9
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90
74
37
100
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • All months
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There are newer reviews for Holiday Inn Express Oakland Airport
See the most recent reviews
Eugene, Oregon
1 review
5 of 5 stars Reviewed February 15, 2014

who would have thought the hotel would be the highlight of the trip?? After my flight was cancelled till the next day I decided to stay at the Holiday inn express Oakland airport for it's location. What a pleasant surprise to be treated so well by the desk lady Dorothy who inundated with airport travelers yet showed compassion and professionalism... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear David, Traveling always holds surprises, doesn’t it? I am glad that we were able to provide some respite during the difficulties in your journey. I will convey your compliments to our staff, in particular Dorothy and Karla. They will be pleased to know that they made your stay more comfortable. Thank you for choosing the Holiday Inn Express Oakland... More 

San Francisco, California
1 review
4 of 5 stars Reviewed February 9, 2014

Everyone at the hotel was very nice. We we're greeted with warm cookies when we arrived. If we had any special requests, the staff was really helpful and accommodating. Karla provided a great breakfast for us each morning. The kids just loved it!

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Hilary, We believe that we offer a tremendous value with our complimentary tea/coffee and cookies, breakfast, fitness center, indoor whirlpool spa and shuttle service. Our guests with families in particular enjoy the extras that make their travel dollar go farther. I am glad that your family had a good time while staying with us. Thank you for your business,... More 

1 review
5 of 5 stars Reviewed February 7, 2014

Staying here for a few weeks for work. The staff is extremely friendly and helpful. The location of the hotel isn't the best to go out and about on foot, but the shuttle service they provide more than covers for that. The driver I've had the most experience with is Clarence. He's been extremely kind and informational about the area.... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Felipe, We really appreciate your choosing our hotel for your extended stay in the Bay Area. I am glad that you enjoyed yourself and found the shuttle so helpful. Thank you for your business, I hope you come back again! Sincerely, Dhruv Patel Director of Operations More 

Lafayette, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 7, 2014

JD, Hotel Manager: I am late in thanking you for the outstanding accommodations and service we received last weekend for our semi-annual central board meeting. You and your staff demonstrated professionalism and attentive understanding of our needs throughout. Both the Saturday evening President’s Reception and the Sunday board meeting went smoothly as a result. I wanted to pay individual compliments... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear David, What a splendid review of our hotel! Thank you so much for your commendation of our meeting facilities and our staff’s efforts to make your meeting the perfect event. I will convey your compliments to our team. They will be pleased, especially JD, Karla and Jesus. We look forward to hosting the next Cal Writers Club Board Meeting.... More 

Barrington, NH
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 6, 2014

Can't say enough good things about this property. The room was excellent, clean and very comfortable, the staff, Dorothy and also JD, (plus the shuttle driver in the morning) were more than acommodating and even met us at the car rental drop off so we could return the car the night before and not have to be bothered doing it... More 

Was this review helpful? Yes 1
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Thank you for your glowing review of our hotel. We think we have the best hotel staff in the world, because they do whatever it takes to make our guests comfortable. Your review is a great commentary on their commitment to excellence. We look forward to welcoming you back again! Sincerely, Dhruv Patel Director of Operations More 

Bakersfield, California, United States
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 5, 2014

I stay at this Holiday Inn Express when I attend the California Writers Club board meetings. I am always happy with my experience there, from check-in to check-out. The staff is friendly and accommodating. The facility is always clean and comfortable. I especially want to complement, Karla who is in charge of the breakfast area. She kept an eye on... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, We value your loyalty and your kind review of our hotel, thank you so much. I will share your compliments with our team. They will be pleased, especially Karla. We are proud of our team, so it is great to hear their efforts acknowledged by our guests. Sincerely, Dhruv Patel Director of Operations More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 4, 2014

Every thing was perfect down to the free breakfast. The clerk at the front desk, Dorothy, was quick, efficient and very friendly. She deserves a raise! The room was spotless. The beds were perfect. Only problem I have is trying to enter this review. Makes me write "at least 200 characters". That needs to change or I will not be... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, Wow, what a wonderful review! A guest’s description of your hotel as "perfect" is the ultimate compliment. Thank you so much for staying with us and expressing your praise for our hotel and our team. We look forward to welcoming you back again. Sincerely, Dhruv Patel Director of Operations More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 2, 2014

With no flights available back home to NYC for 5 days, I found myself at the Holiday Inn Express. What a pleasant experience! My room was very clean, spacious, and comfortable. Yenny at the desk, and the drivers Mike and Clarence were especially helpful and kind. The stress of the situation lightened. The next morning's complimentary breakfast included a range... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Jack, Travel is not alway fun and your experience is a testament to that. Our goal is to make our guests’ travels as comfortable as possible. Judging from your review, we have accomplished our mission. Thank you for staying with us and for writing such a glowing review. I will share your comments with our team. They will be... More 

Los Angeles, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 31, 2014

This was the perfect choice for our one night stay. We flew in to Oakland from LA for a one day tour of sonoma state for my son to attend in the fall. I wanted something near the airport, safe (especially important for a mom and son traveling together) and very clean. The holiday Inn express did not disappoint! We... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, What a great review, thank you! I am so pleased that you felt safe and found the rooms quiet. I will share your compliments for our staff. They will be pleased, especially Dorothy and JD. We look forward to your return visit. It sounds like you will be a regular visitor on the LA to Sonoma circuit! Sincerely,... More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 16, 2014

Was looking for a good place to stay regularly, business travel, one night, at the airport. The Hilton was not what I expected so although my Company usually books the Hilton on our Corp rate, they said they couldn't put me in a room in the main building for that rate so I started shopping around. For $10 more I... More 

Was this review helpful? Yes
Bhotels, Director of Operations at Holiday Inn Express Oakland Airport, responded to this review

Dear Guest, I am so glad that you enjoyed the service, the complimentary breakfast and the accommodations. I will share your compliments with our staff. They will be pleased, especially Dorothy and J.D. Thank you for choosing the Holiday Inn Express Oakland for your visit to the Bay Area. We hope you to see you again. Sincerely, Dhruv Patel Director... More 

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