We ended up staying here because of a screw-up at the Fairfield Inn(read my review of F.I.) but it turned out to be a great hotel. Redone rooms w/flat-screen TVs, great breakfast, nice & helpful staff. I wouldn't walk around there at night but the hotel was perfect 4 us. No airport noise! more

Room was comfortable and adequately furnished. Beds were very comfortable and included a variety of pillows. Nice to have a refrigerator and microwave, plus coffee maker in the room. Without the A/C on, the room was incredibly hot, even when the thermometer did not show a high temperature. Bathroom does not have a fan. Breakfast is complimentary but is not... more

I was in Oakland on Business and was booked at another hotel, After I decided to stay a extra night a booked a room here. Wanted to go into San Franciso for the day after checking out at 11 am next store at Hilton). I asked if they would keep my bags until I can back and they were happy... more

Our hotel room had a flat screen TV, small wet bar,refrigerator & microwave as well as the usual amenities that I like in Holiday Inn Express hotels - choice of soft & firm pillows, great showerhead, nice towels, decent beds. Our room was very clean. Our wake-up call was on time. The bathroom sink/vanity was in the bathroom, which wasn't... more

Free and prompt shuttles let us return our rental car and visit San Francisco using public transportation. Room was spacious and included refrigerator and microwave. Very nice fitness room that was open 24 hours. The breakfast was much more extensive than most chain hotels and included egg omlets. The staff was friendly and was able to give good directions when... more

My family and I (parents and 2 kids of 11 & 13) arrived at the Express Oakland after an 11 hour flight from Europe. The receiption was kind and polite. The room was spacious and clean. We especially welcomed the shuttle to and from the Bart as it was our objective to visit San Francisco without having to pay the... more

The staff of this hotel was excellent, very responsive and friendly. We had to leave in the morning before breakfast was ready, but the night clerk gathered some things for us to take along (especially helpful since we were traveling with a child). The room was clean and comfortable and the facilities were great. As close as we were to... more

We stayed at the HIE at OAK after coming in on a late flight. Comfortable, pretty quiet, very comfortable beds and sufficient free breakfast, altho not great. Other than the shuttle we had no problems, and the front desk staff was very pleasant to deal with. The shuttle was the only thing we had an issue with, but it was... more

Wanted to stay close to the airport for an early departure home. Excellent location, excellent personnel. The staff made us feel like family. Each time we exited or entered the building, Asked if there was anything that we needed. Rooms are very large. There was a small refrigerator and microwave in the room. Plasma TV with cable channels. Just a... more