We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marriott Oakland City Center

GreenLeadersSilver level
Hotel website
Hotel deals
Hotel packages
1001 Broadway, Oakland, CA 94607
Special Offer
FREE Wi-Fi
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Marriott Oakland City Center
Professional photos View all
Browse nearby
Marriott Oakland City Center
Marriott Oakland City Center
Marriott Oakland City Center
Add Photo Write a Review

459 Reviews from our TripAdvisor Community

Traveler rating
    110
    216
    95
    29
    9
See reviews for
53
74
47
240
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (459)
  • Mar-May only
    (121)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (80)
All months
D.C.
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Check-in: When I walked in, there was no line, but I waited for at least 15 minutes before being acknowledged. I was the only one not being served, so it was awkward. Two desk staff were attending guests. And there were other staff floating around, so it seemed it would have been easy to say something. When I was served,... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Level Contributor
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for the RBMS Conference, June 23-25. I really enjoyed my stay here, mostly due to the great staff. It was my first trip to the Bay Area and they made me feel welcome. The man at the front desk, I believe his name was Henry (Tuesday, between 5-6:30pm), was so kind to give me a great room... More 

Was this review helpful? Yes
Austin, TX
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I recently stayed at this hotel on business and was originally shocked at the room price being $350+ per night. As I am with many other team members, no one can now seem to get the negotiated rate regardless of how early you book. My first impression of the hotel was dealing with the front desk clerk who was quite... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for staying with us and taking the time to share your experience. I am sorry to hear that you did not receive the treatment from our front desk staff that our patrons have come to expect when staying at our property. Please accept my sincere apology that our staff was unable to meet your expectations and know that... More 

Hayward, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Disappointing stay. I was here for one night to attend a party a few miles away. The valet staff was not helpful when I arrived. They didn't ask whether I was checking in or asked me for assistance with my baggage. I had to ask her for bell service and she said pointed me to a person at the window.... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for staying with us and taking the time to share your experience. We value and appreciate your opinion. I am so sorry to hear you had multiple negative experiences at our hotel as this is not the norm that guests have come to expect. Please accept our sincere apology that our staff was unable to provide you with... More 

Chico, California
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is attached to the Convention Center. Great location for restaurant, bars, etc. all within walking distance. We had a great view out of our room of the city. My issue as usual with hotels of this class is that you have to pay for wifi.

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking time to review your stay. I'm happy to hear you enjoyed our close proximity to the Oakland Convention Center and took advantage of area restaurants and bars! One of the easiest ways to access free Wi-Fi is to join Marriott Rewards. The program is free to join and lets you enjoy perks such as free in-room... More 

Lehi, Utah, United States
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I waited 20 minutes in line to get checked in! Granted it was the day of the NBA championship game but they had only two people at the front desk. Really? The gentleman who checked me in was nice when I complained but he told me that it was "shift change" and they were short of staff. Really? When I... More 

Was this review helpful? Yes 1
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking the time to review your stay. I am sorry to hear that you had a lengthy wait while checking into your room. This is not the standard that our guests have come to expect as patrons of our hotel. It is with feedback like yours we are able to improve upon the processes moving forward for future... More 

Louisiana
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at this property for 3 nights and 4 days for a family wedding. The hotel itself was great- aged slightly but comfortable beds and linens. The bathroom is a good size. The real standouts are the staff! Everyone we spoke with at the front desk, bar and restaurant and housekeeping were amazing!!! Definitely took pride in their work,... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking time to review your stay. I'm happy to hear our staff made you feel right at home and you took advantage of our close location to BART. I hope to see you at our hotel the next time you're visiting Oakland. More 

Baltimore, Maryland
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first stay at a Marriott hotel. Not exactly impressed with the room considering the nightly rates plus you get billed for just about everything. However, I must say thumbs up and high ratings for the staff, very helpful and friendly. The other good thing about the hotel is the location. It's right across the road from the... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking time to review your stay. I will be sure to pass along your kind words to our staff. I hope to see you at our hotel again soon! More 

Chicago
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This past March I attended a conference held at the Marriott Oakland and it was a great experience. My room was comfortable and spacious and the overall facilities were superb and accommodating of all aspects of the conference. The hotel has a great restaurant bar with excellent wifi and the food was very satisfactory. There

Was this review helpful? Yes 1
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking time to review your stay. I am so happy to hear you found our facilities superb and accommodating during your time at our hotel. Whether you're here for another conference or visiting Oakland for pleasure, I hope to see you at our hotel again soon! More 

Florida
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Whoever is responsible for staff training and motivation should get an award. From stepping out of your car, into the lobby, or to meeting a housekeeper on your the floor of your room, the staff is very friendly and helpful. I forgot a charger for my iPhone 6. No problem: at 5 am a nice young man named Christopher, (I... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you so much for your kind review. We pride ourselves on ensuring every guest visit is as comfortable and convenient as possible. I will be sure to pass along your kind words to our front desk staff. I am happy to hear we were able to go above and beyond for you during your stay and hope to see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

150 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (32)
Viewed
View from room (12)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (5)
Viewed
Dining (2)
Viewed
Pool/beach area (3)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Business center/function rooms (8)
Viewed
Dining (16)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (1)
Viewed
Other (15)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay