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All 48 Oakland hotels

Marriott Oakland City Center

3.5 of 5 Hotel   |   1001 Broadway, Oakland, CA 94607
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Ranked #6 of 48 hotels in Oakland
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
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331 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a nice surprise to stay in the Marriott City Center in downtown Oakland. Typically I have opted to stay in the larger city across the Bay, but I was attending a conference in the Marriott and decided to give this hotel a chance. The staff were extremely friendly and accommodating. The hotel sponsored events were well organized and the... More

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Atlanta, Ga
Top Contributor
58 reviews 58 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

This Marriott hotel is located one block from the Oakland City Center Bart Station ($8.95 from SFO on Bart; a Taxi runs about $75 plus tip). The hotel looks to have been refreshed in the recent past with redone baths and bedding. The rooms have a typical coffee maker, a mini-fridge, bathroom with a single vanity, small closet. I did... More

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San Jose, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I hate to say this, but I wasn't expecting much for a hotel in downtown Oakland. But I was taking the S.O. out for birthday dinner and drinks in Jack London Square and didn't want to drive home afterward. So, decided a one night "staycation" was in order. From the moment we walked in, the service was top notch. The... More

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Rogers, Arkansas
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have stayed here twice during annual meetings for my company. Both times the service was inconsistent. It was very quiet both times I stayed here. The view from the hotel was beautiful. But both times pieces of the service were questionable. Last year, I left my computer cord in the meeting room. After going back to retrieve it, we... More

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Sue H, Guest Relations Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to complete a review about your stay. I understand consistently excellent service is extremely important. I'm glad to hear our room service team was prompt and courteous, and apologize this has not been your overall experience, each and every time. I hope you will give us another opportunity to "WOW" you should you return... More

Ukiah, California
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 4, 2014

We went to this hotel for the Soccer Expo. The rooms were very nice, and the location was great as the bart station was just outside, plus Jack London Square was just a few blocks away. The service at the hotel was HORRIBLE!!!! Let me just say, when you are in a hotel bar area and you have to wait... More

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San Diego, California
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 2, 2014

The location is directly adjacent to a BART stop, which is perfect for getting to downtown San Francisco in only 15 minutes. But other than that, don't go more than a few blocks in any direction from the hotel, or you'll run into the less "nice" areas of Oakland. Chinatown is nearby, though, which is convenient for delicious food. It's... More

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Richland, Washington
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2014

The best feature of this hotel is its location, across the street from the 12th Street BART station. The lobby is very attractive and the rooms are what one would expect from an urban Marriott. I found the bar pleasant as well. The only negative was attempting to print my flight boarding pass on the morning of departure. The computer... More

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West Pittston, Pennsylvania
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 20, 2014

Checked in to the hotel to find that the bathroom had more mildew than post Katrina New Orleans. For the last 2 months, at least, the TV channels have also been drifting. The front desk person was apologetic and promptly moved me to a room in better condition and ASSURED me that a manager would contact me about these issues.... More

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Sue H, Guest Relations Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to share your experience. We sincerely regret the service failures that occurred during your stay. Please contact me directly at your earliest convenience, as I would like to discuss your experience in more detail. I look forward to hearing from you, and thank you again for giving us the opportunity to address your concerns.... More

Huntington Beach, California, United States
Top Contributor
112 reviews 112 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 12, 2014

We were in town for a conference at the Center next to the hotel so it was a convenient location. As Marriott Platinum members we were provided a room on the Concierge Level with a beautiful view of the San Francisco Bay and the City beyond. Our room was clean and comfortable, however the bathroom was rather small. Staff in... More

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Additional Information about Marriott Oakland City Center

Also Known As:
Marriott Oakland City Hotel Oakland
Marriott Oakland City Hotel
Marriott Oakland
Oakland Marriott
Address: 1001 Broadway, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Oakland
#7 Business Hotel in Oakland
#8 Family Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Oakland City Center 3.5*
Official Description (provided by the hotel):
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). ... more   less 
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