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Marriott Oakland City Center

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1001 Broadway, Oakland, CA 94607
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Marriott Oakland City Center
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Marriott Oakland City Center
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469 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Orange, Florida, United States
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel location was my biggest concern for safety and it was actually in a good location within walking distance to restaurants and Starbucks! That said, you still want to keep your eyes open and be aware of your surroundings - it is still a big city. The hotel itself was nicely appointed. But, I had to book to additional... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Sue, Thank you for staying with us and taking time to review your stay. I am happy to hear that our staff was able to fix your drain plug and apologize we were unable to immediately address the issue you had with your in room coffee maker. It is with feedback like yours that we're able to improve upon our... More 

western colorado
Level Contributor
194 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice hotel for such a big one. Clean and comfortable, though the rooms could use some renovation. One odd thing: no place in the hotel can you get an espresso or cappuccino. They send you down the block to Starbuck's. Wifi was expensive, so we didn't use it

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking time to review your stay. Please know that as of this year Marriott now provides free in-room Wi-Fi for all guests who are a member of Marriott Rewards, which is free to join. It is with feedback like yours we're able to utilize in the future to improve our available amenities to our guests. Thank you again... More 

Torrance
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here a week on business. Wonderful hotel and had a great stay. I stayed in the concierge level. Staff was extremely attentive and nice, no matter where you were in the hotel. At concierge level, you get breakfast (starts at 6:30 AM, buffet style). It is scrambled eggs (daily), hard boiled eggs, various breads, pastries, oatmeal (very good),... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you so much for taking time to review your stay. I am so happy to hear you enjoyed your stay in Oakland while traveling for business and would consider our hotel again in the future! I will be sure to pass along your kind review to Melody. Please know that your feedback is valued and appreciated. I hope to... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Had event in Napa and took the opportunity to head to San Francisco. First time in Oakland. Hotel is great. Accommodation of the stay is at its best. Room very clean and comfy. The area it's not the best. It's back to back with Oakland Conventiona Center. Walking around the area not suggested, however taking your car and head somewhere... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you so much for staying at our hotel and taking time to review your stay. I am so happy to hear you found our hotel great and accommodating. I hope to see you at our hotel again soon! More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I'm a business traveler and stay on a bi-weekly basis in SF. Some weeks, the city is simply impossible due to price per night. I stayed many times at this hotel and commuted back to Financial District. The hotel is across the street from BART and it's a breeze to get to town; super convenient at a reasonable price. Hotel... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you so much for taking time to review your stay! I am so happy to hear you choose our location as an alternative to San Francisco during your business trip and we hope to see you at our hotel again soon. More 

Las Vegas, Nevada
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent three nights at the Oakland Marriott this past weekend and really enjoyed our stay. We had a room on the 20th floor with an OUTSTANDING view overlooking the bay. Our room was clean, oversized and very comfortable. We ate breakfast two mornings at the hotel restaurant and both meals were good. When we checked into the hotel the... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you so much for taking time to review your stay. I am so happy to hear that you enjoyed your view overlooking the San Francisco Bay. I will be sure to pass along your kind words to our staff members. Please know that your feedback is valuable and appreciated. I hope to see you at our hotel again soon. More 

Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at home his Marriott during a business trip to the Bay Area. The front desk folks were very helpful, the lobby is in good shape, the bar & restaurant are fine, and the rooms are good. The place is also really close to a BART station. My only knocks on the place is that it isn't all that... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for staying with us and for reviewing your stay. I am happy to hear you choose our property during your business trip and enjoyed dining at Level Two, our onsite restaurant. I will be sure to pass along your kind review to our front desk staff and we look forward to seeing you at our hotel again soon! More 

Williamsburg, Virginia
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Marriott is just right--nothing bad but nothing great. If you are a frequent traveler--this is actually a good rating. Oftentimes, more can go wrong than right. This hotel has a great location in the Oakland downtown within walking distance to many restaurants, Jack London Sq, and the subway (BART). Appearances are neat and clean. Try to get a room... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks so much for taking time to review your stay. I am happy to hear that you found our location accommodating and convenient for your business trip to Oakland. I hope to see you at our hotel again soon! More 

Cleveland, Ohio
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the only Marriott in Oakland and it is truly in the center of the city and very close to the convention center. I drove in from SFO and circled the block a few times to find self parking but not obviously available so I left it for the valet who was very energetic an attentive. Check in was... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you so much for taking time to review your stay. I will be sure to pass along your kind review to our staff. I am happy to hear that you found our location convenient and accommodating and took advantage of our close proximity to the Oakland Convention Center. It is with feedback like yours that we're able to make... More 

D.C.
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Check-in: When I walked in, there was no line, but I waited for at least 15 minutes before being acknowledged. I was the only one not being served, so it was awkward. Two desk staff were attending guests. And there were other staff floating around, so it seemed it would have been easy to say something. When I was served,... More 

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for choosing our hotel and taking time to share your experience. I am beyond apologetic that you had a troublesome time checking in and an ever harder time getting the help you needed from our valet staff. I assure you that this is not the level of hospitality that our guests have come to expect. It is with... More 

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