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Marriott Oakland City Center

3.5 of 5 1001 Broadway, Oakland, CA 94607
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Marriott Oakland City Center
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Marriott Oakland City Center
Marriott Oakland City Center
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410 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel multiple times because our corporate offices are nearby. Yes, it is our corporate preferred hotel, but I loathe to stay anywhere else in the Oakland area. I have had the same great service every single time I have stayed here. So, here are the 5 things I love about the Marriott City Center: 1.... More 

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for such kind words! We are so happy that we are your top choice when visiting the Oakland area. We will be sure to pass along your kind words to our hotel staff, and are glad to hear that our hotel provided you with clean and comfortable atmosphere to relax during your visit to your corporate offices. We... More 

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I checked in today. The two people who checked me in were wonderful. Top notch and customer focused. 5 stars for them. The mattress is kind of old school and far too soft for me personally. The room is nice but could use a bit of a makeover. I had a quick bite at the restaurant bar Level Two. What... More 

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to write a review. We appreciate your input and will be sure to pass along your feedback to our Food and Beverage team members. Thank you again for your review and we hope to see you again soon! More 

Boston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

So came to stay here for one night for business and not knowing the area went for the "known brand" at a premium price. Definitely a mistake as this property is as tired a Marriot as you'll find. Fitness center - seriously !? Gift shop the size of a broom closet with a selection to match. Single malt scotches -... More 

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April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to post a review. I'm sorry to see that your experience did not meet the standards that our guests have come to expect when visiting our hotel. We will pass along your suggestions with our team. Thank you again for your feedback. More 

Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had a business trip to San Francisco at the same time there were multiple conferences in town. When I wasn't able to get a room in SF, I chose the Marriott Oakland City Center. The service was wonderful, the room was comfortable and there was a nice bar (great set up for sports fans) and restaurant. The BART station... More 

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us and found our hotel convenient and comfortable. We look forward to your next stay! More 

Palo Alto, California
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here overnight before a seminar and was extremely pleased with the hotel. I had a room on the 18th floor that looked out toward the bay, and access to the concierge lounge upstairs which is very nice. The check in and check out process was seamless. The room was just perfect for this kind of stay – clean,... More 

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April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking the time to review your stay! We're glad that you enjoyed your hotel during your conference. We look forward to seeing you again next year. More 

Ocean, New Jersey
Contributor
17 reviews 17 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel was priced right, service was very good, extremely friendly. Makes an excellent convention location. Really can't complain at all. Not much going on in the immediate vicinity, though. If you want a more bustling area of town, then try Emeryville Marriott, which is right across from lots of shopping.

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April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for your review. I'm glad to hear that you enjoyed our service and team. If you're looking for things to do in Oakland, our favorite resource is visitoakland.org. They have an ongoing event calendar and the Free Broadway Shuttle on our street can take you to and from many of the top attractions! More 

Phoenix, Arizona
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located across from the BART station entrance, so it was easy for me to hop on to BART to a 20-min ride to SF, and easily accessible from OAK airport as well. The front desk staff and bellmen were really welcoming and happy to help with dining suggestions around the hotel. Plenty of seatings in the lobby... More 

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking the time to review your stay. You're correct, ALL Marriott Rewards members can access free WiFi in 2015! There is no cost to sign up for Marriott Rewards and if you're not already a member you can sign-up on our website. Thank you also for bringing our attention to the laundry room. I will be sure to... More 

Plano, Texas
Top Contributor
75 reviews 75 reviews
32 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is located in downtown Oakland. Easy access by car or BART. BART station is just across the street. Parking can get expensive, up to $36/day with valet. Hotel lobby feels open and new, looks like it has recently been renovated. We stayed for four nights in the angled room. Angled room has smaller bathroom and room size due to... More 

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for the review. I'm glad to hear that you enjoyed our location near BART and that we were able to accommodate the second bed in the room. We hope to see you again next time you're in Oakland. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

I read the previous reviews, and like most times some of the reviews are overdone. Maybe someone had a minor problem and blew up Tripadvisor over it. My experience is very positive. First, I am driving a tourbus. The folks in valet bent over backwards to make sure I had a secure parking space for the evening. Second, every employee... More 

Was this review helpful? Yes 1
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for the kind words! I'm happy to hear that you enjoyed your stay with us and noticed the steps that our team takes to make our guests feel welcome. I look forward to seeing you next time you're in Oakland. More 

Denton, Texas
Top Contributor
59 reviews 59 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 7, 2014

This place has nice clean rooms, we had three rooms and they were all in very good shape. Not 5-star clean, but very clean and (most likely) recently remodeled. There is a full bar and restaurant, with room service. It's location in Downtown Oakland puts you near several places to eat, drink and visit. Access to the BART (Bay Area... More 

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for your review! I'm happy to hear that you found our location to be convenient for your concert at Oracle Arena. We hope to see you again next time you're in the area! More 

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Additional Information about Marriott Oakland City Center

Address: 1001 Broadway, Oakland, CA 94607
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Oakland City Center 3.5*
Number of rooms: 484
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Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott
Hotel Style:
#4 Green Hotel in Oakland
#6 Business Hotel in Oakland
#7 Romantic Hotel in Oakland

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