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All 47 Oakland hotels

Marriott Oakland City Center

3.5 of 5 Hotel   |   1001 Broadway, Oakland, CA 94607
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72%
Ranked #7 of 47 hotels in Oakland
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
438203
  • Overview
  • Reviews (362)
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  • Room tips (88)
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362 people have reviewed this hotel

Traveler rating
    95
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

As usual staying at a Marriott is fantastic. Very clean rooms and quiet. Recommended to everyone interested in staying at the Marriott hotel in downtown Oakland. Very friendly staff members too. We will book again soon :)

Was this review helpful? Yes 1
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for the kind words. I'm glad that you found our team to be friendly and that your room was clean and quiet. We know how important these qualities are in a hotel - and we love hearing that we're meeting our guests expectations. Thanks again for your review. We hope to see you again soon! More

Claremont, California
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my first time at the Marriott City Center in Oakland, and I must say, I was very pleased. Yes, people have complained about the surrounding area of the hotel, but the hotel itself was very nice. Staff - In my opinion, everything starts with the valet. When he/she asks if it is my first time at the hotel,... More

Was this review helpful? Yes 1
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to review your stay. You provided great feedback and I will be sure to pass your comments along to our team. I'm glad to hear that you were welcomed to our hotel with great customer service upon arrival and check-in. We hold our team to high standards to make sure guests experience the quality... More

San Diego, California
Top Contributor
56 reviews 56 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Just checked into the Oakland Marriott on Broadway. The front desk won't honor my rate offered by the Perfect Game, the manager named Jeff Leete is a really loser. No customer service at all. Regardless how our stay is over the weekend I'm boycotting the Marriott chain. He couldn't even offer us anything he came out and said not willing... More

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Denver, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great cozy and active bar. Good food put out of the kitchen. The dishes with the gluten-free pasta from Berkley was killer! Very friendly and accomodating. Employees really seem to like working here..

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for your kind words. I'm glad you enjoyed Level Two Restaurant and Twelve Bar. Our Executive Chef takes great pride in his dishes and uses many local ingredients throughout the menu. Our pasta is from The Pasta Shop in Berkeley - worth a visit if you're looking for a local souvenir! Thanks again for the great review and... More

stl
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family has a reunion every two years and this time it was held in Oakland. There were 37 of us from St. Louis and others from all over the country. There was also a large religious convention being held there at the same time. Overall a great stay. Even with the size of our family reunion and the large... More

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April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to review your stay! I'm glad to hear that you and your family enjoyed our hotel. Our location is great for exploring San Francisco and the rest of the East Bay, especially on a scenic ferry ride! I hope everyone had a great time at the reunion and we hope to see you again... More

Atlanta
Top Contributor
203 reviews 203 reviews
50 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you assume that not much works well and compare it to a lousy hotel you will be fine. If you compare it to a well maintained well managed Marriott you will be sorely disappointed. My reservation of a king bed away from the elevators was not honored I had a small bed and elevator noise all night. When I... More

Was this review helpful? Yes 2
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to post your review. I'm sorry to hear that your experience did not meet the standards that our guests have come to expect at our hotel. I'm glad we were able to remedy your room situation. We know how important a good night's rest is when traveling. Thank you again for reviewing your stay. More

Phoenix, Arizona
Top Contributor
166 reviews 166 reviews
57 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

1- Top notch customer service. From the front desk staff to the housekeeping staff, everyone at this hotel that we interacted with was super friendly and helpful. Even though we put our privacy sign out because we didn't want service one day, we still somehow fell in love with the housekeeping staff. Excellent! 2- Location...even if visiting San Francisco, this... More

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to review your stay! It's good to hear such kind words about our team - I'll be sure to pass your comments along. Thank you also for providing such great tips to future guests. The BART is the best way to get to San Francisco, we even have a BART package which includes tickets... More

Clovis, California
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times over the past 20+ years attending seminars. It is my favorite place to stay in Oakland and the "East Bay"! Parking is a bit expensive in the attached garage, but it is VERY convenient. Food is better than average and if you are a beer drinker, try Anchor Steam one of the... More

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for your review! It's always good to hear from one of our loyal guests. Great tip about Anchor Steam brewery - one of our favorite brews! Thanks again for taking to time to review our hotel and we hope to see you again soon. More

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel in Oakland, but it's just behind the times with no WiFi. It just doesn't fly this day and age of technology to have business or leisure travelers not have access to wifi during their hotel stay. I cannot see the cost of providing free wifi to customers being something beyond Marriott capabilities. Motels offer... More

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to review our hotel. I appreciate your comments. It's valuable feedback like yours that helps us continue to be a favorite hotel in downtown Oakland. I will be sure to pass your comments along to our team. We hope to see you again next time you're in Oakland! More

Dakar, Senegal
Top Contributor
56 reviews 56 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When I arrived Sunday evening, I did not expect the room to be so large. I was given something that was almost as large as a suite. I don't alway find soft beds comfortable, but this king size bed was. I slept very well considering that later in the evening, I cracked a tooth and needed emergency dental service. The... More

Was this review helpful? Yes
April D, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to review your stay! I'm happy to hear that you enjoyed your room and that our front desk team was able to help during your time with us. Best of luck as you continue through law school! We hope to see you again soon. More

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Additional Information about Marriott Oakland City Center

Address: 1001 Broadway, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Oakland City Center 3.5*
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Also Known As:
Marriott Oakland City Hotel Oakland
Oakland Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#4 Green Hotel in Oakland #6 Romantic Hotel in Oakland #6 Business Hotel in Oakland #7 Family Hotel in Oakland
Hotel Class
Official Description (provided by the hotel)
Oakland Marriott City Center offers commanding views of Lake Merritt, Berkeley Marina, the bay and skyline of San Francisco, and both the Golden Gate and Bay Bridges. Centrally located the hotel is convenient to all Bay Area attractions including Napa and Sonoma Wine Country, the East Bay and Berkeley. Downtown San Francisco is just 12 minutes via the local subway system (BART). ... more   less 
Number of rooms
484

Questions & Answers

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2 questions

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