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Marriott Oakland City Center

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1001 Broadway, Oakland, CA 94607
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Marriott Oakland City Center
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Marriott Oakland City Center
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Marriott Oakland City Center
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449 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
2 reviews
4 of 5 stars Reviewed yesterday NEW

Nothing but good things to say about this hotel and my stay All the staff was friendly and attentive Housekeeping was very friendly and went above and beyond Breakfast buffet was really good Bart station was across the street I would 100% stay here again and recommend it to anyone visiting up north

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Honolulu, Hawaii
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean, nice rooms, but small rooms with limited table and storage space. But, right down near the City Center and various shops and the Broadway shuttle, which goes to Jack London Square (the harbor and more great eateries). Nice restaurant with good food and great room service! No airport shuttle, but Wi-Fi.

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Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you for taking the time to review your stay. I'm happy to hear you took advantage of the free shuttle to Jack London Square. I hope to see you at our hotel again soon! More 

Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I COULD NOT HAVE ASKED FOR A BETTER HOTEL !!The staff went out of their way to make you feel welcome. My room was ready when I arrived and everything was clean & comfortable. We ate in the Hotel restaurant which was excellent food & service. Would highly recommend this hotel. Location was close to everything

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Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Wow! Thank you so much for your kind review of your stay. We strive to make our guests feel at home and as comfortable as possible and I'm happy to hear we've accomplished that with you. I will eb sure to pass along your kind review to our kitchen and cleaning staff. More 

Framingham
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here because the wedding we attended gave a discount. Housekeeping was beyond friendly and helpful every morning when we walked by them. This hotel is in a rough area. My husband walked away from his GoPro that was in a cloth bag in the lobby and when he returned it was missing. We checked backed with the hotel... More 

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Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks so much for taking the time to review your stay. I am so sorry to hear that your GoPro was taken and I will be sure to connect with our lost and found to see if it has been returned. I'm glad you enjoyed our breakfast and convenient access to public transportation. I hope to see you at our... More 

Kansas City
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel is 1/2 block from a BART train station; convenient for Oakland and San Francisco airports. It has a grocery store across the street & nice ethnic restaurants around it: Indian, Vietnamese, Thai, Brazilian, & others. The front desk staff is helpful; even taking the initiative to come around the desk to mark their location & recommended locations on... More 

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Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

I'm so happy to hear you found our location convenient to public transportation and great dining options. We appreciate you taking the time to review your stay and hope to see you back at our property again soon. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

My mother, daughter, and I stayed for a quick weekend trip while visiting family. We had a lovely time! The linens and towels were fresh and great quality. The rest of the room was lovely as well. We also had a great view. We ordered room service for dinner and were very satisfied. It arrived very quickly and tasted great.... More 

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Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

We appreciate you taking the time to review your stay! I will be sure to pass along your kind review to our Food and Catering staff. I'm happy to hear you had a great time visiting Oakland with your family and we hope to see you at our hotel again soon. More 

Santa Maria, California
Top Contributor
59 reviews 59 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is in a perfect location in Downtown Oakland. The Federal and State buildings are just around the corner. Surrounded by shopping, restruants, and the BART is just across the street. The staff is outstanding and friendly. Slept like a baby at night. Wonderful facility.

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thank you so much for taking the time to review your stay! I am happy to hear you consider us the perfect location for access to Downtown Oakland. I will be sure to pass along your kind words to our hotel and concierge staff. I hope to see you at our hotel again soon. More 

Springfield, Illinois
Top Contributor
95 reviews 95 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Full disclosure - I am a Marriott Premium member The Marriott Oakland City Center was centrally located to the client and had a number of dinner attractions to within 1-2 blocks. The hotel was clean and comfortable - everything I expected in a Marriott property. The hotel is only a block from a BART station so if you're coming in... More 

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Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

I appreciate your feedback. I am happy to hear you would choose our hotel again and found our location close and convenient to dining and public transportation. I hope to see you at our hotel again soon. More 

Los Angeles, California
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A few blocks from BART. Very businesslike and everything worked as expected. I came for a birthday celebration on the top floor, which is GREAT for a party. There was plenty of room for dancing, and the hotel did a great job on the food and presentation

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Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking time to review a party at our location. I'm happy to hear you enjoyed the food, had a great time dancing and found our close proximity to BART easy and convenient. I hope you will consider staying with us in the future. Thanks again for your review. More 

Newport Beach, California
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The stay was nice, and one tick above average, but the service was noteworthy. Both the calling to make the reservation and the follow up to correct a minor clerical error were both surprisingly personable and exceptionally friendly.

Was this review helpful? Yes
Sue H, Front Office Manager at Marriott Oakland City Center, responded to this review

Thanks for taking time to review your stay with us. I am happy to hear that we were able to correct the error quickly and efficiently. We hope to see you at our hotel again soon! More 

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