Talk about service! Immediately upon arrival, I was treated like a VIP - and I had a regular room! After checking in, the front desk called to make sure I was comfortable. Everything was clean and spacious. And checkout the next morning was a breeze - swift and friendly, sending me on to my business appointments with a smile on... More

My daughter & I stayed at the Waterfront Plaza Hotel twice, once in October & once the weekend before Thanksgiving. Both times were great. The first time was October 10th, 2008. At that time, we were greeted by the Valet who assisted us with unloading our car. Since this was our first time there, he explained where we needed to... More

I stayed one nite on business with my family along. This is a remodeled hotel that clearly dates circa 1964 or so. Very low ceilings in the hallways are a bit disconcerting if you are 6 foot or so; in the rooms the ceilings are low in spots from when they retrofitted sprinklers into the rooms. Except for one spot... More

I stayed at this hotel for two nights on business. An associate traveling with me did not want to stay at the hotel because when he viewed the pictures online he felt it looked like a remade motel from the 70's. He stayed at the marriott Courtyard a few blocks away. I really have no regrets staying at the Waterfront,... More

Overall, I had a very positive stay at this hotel when I was there for a conference. The rooms were nicely appointed with attention to detail. If Tory Burch was put in charge of redesigning The Viceroy Hotel in LA, I think it'd look like the Waterfront Plaza. The nautical theme of the hotel is well-executed with out being kitchy,... More

My friends and I stayed at The Waterfront Plaza in Jack London Square for 3 nights. The location was perfect for the concerts we attended at Yoshi's; which was only a block away. The hotel staff was more than nice! They greeted us with smiles and were more than eager to help when we had questions. The night security guard,... More

We and our wedding guests loved the hotel. Newly renovated rooms are beautiful, beds are unusually comfortable.We had a quiet room with an interesting view of the Port of Oakland. The staff was friendly and efficient. The same cannot be said for their restaurant (Pearl's). We arranged for a post-wedding group breakfast well in advance. They cancelled it and didn't... More

the staff was young and friendly, there was wine and cheese in little hall way out the door and up the sidewalk,it was initially not the kind of hotel i am used to. I gave it a chance went to the room and had a room with a port hole with workers working outside when i opened the curtains in... More

One should cut the hotel a break – it is in Oakland and not San Francisco. However, if you travels take you to the other side of the bay, this is not a bad spot to stay. That is not to say that it is a great spot either. You should know that it located next to four sets of... More