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Waterfront Hotel, a Joie de Vivre hotel

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10 Washington St, Oakland, CA 94607
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Waterfront Hotel, a Joie de Vivre hotel
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Waterfront Hotel, a Joie de Vivre hotel
See the most recent reviews
Oakland, California
1 review
4 of 5 stars Reviewed 3 weeks ago

The woman at the registration desk was named Imee and when I explained that I had a friend coming in for my 75th birthday and the rates for different days were valued very unevenly she responded by reducing the high rates to a lower one because it was "the right thing to do." I love the people who run this... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Pschnay, thank you for taking the time in sharing your experience with the Waterfront Hotel. Happy Birthday!!! We appreicate your support and acknoledgement of Imee who is one of our stars here at the property. We are thrilled to hear that we made an impression and happy to see that our team have empowerment to make guest happy. Thank you... More 

Fresno, California
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Staff were incredibly nice and the room was spotless. Complementary wine, cheese, and crackers are a very nice touch. Many wonderful restaurants and bars within easy walking distance. Also the ferry terminal is a short walk from the hotel and a great way to cross the bay to San Francisco - much better than fighting traffic and... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Peggy A, thank you for taking the time in sharing your experience at the Waterfront hotel. We are thriled to hear that you had a wonderful stay with us. I agree with using hte Ferry. Who wants to deal with the parking in the city where you can park at our location, enjoy a Ferry ride and watching the skylines... More 

Dallas, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Enjoyed our stay in Jack London Square. The 'waterfront' view rooms are worth a little extra cost. The staff was outstanding and very patient with some changes we had to make for our wedding guests. Valet parking staff was very accommodating.

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

MBH611, thank you for sharing your experience at our hotel. We are so happy to hear that our service overwhemed you and you needed to share with others how great we can be. We are proud and that is something we try to do day in and day out. Location also is something we are proud of. Thank again for... More 

Los Angeles, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 27, 2015

For those who want a hotel in the East Bay, but who also want easy access to San Francisco, the Waterfront Hotel in Jack London Square in Oakland is a good option. The hotel is a four star hotel with a nice pool in a lively area on the San Francisco Bay. It is close to downtown Oakland and to... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Jomihl, thank you for the wonderful review of our hotel. We are a "staycation" away from the city. But if you want access to the city, this is a perfect spot since we do have many options to the city. My favorite is the ferry, since it is just a different experience and but you can enjoy the views of... More 

Pasadena, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 25, 2015

The hotel is in a great location right on the water and adjacent to the Farmer's Market on Sunday. The restaurant in the hotel was quite good. The staff were all helpful and nice. The hotel was clean but extremely tired. The exterior looks like a motel as do the guest rooms. There is dingy carpeting in the hallways. We... More 

Was this review helpful? Yes 1
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Biscuitz, thank you for sharing your experience at the Waterfront. Location,location, location seems like the theme for this review. Great options for restaurants, different events weekly in Jack London Square and if you need to head into San Francisco, we have several options and my favorite is taking the Ferry. It only cost 6.25 and you purchase the tickets in... More 

Newport Beach, CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 22, 2015

This review is long overdue BUT I hoped that time would extinguish all the heated rage I felt inside me. Stayed 2 nights, October 10 & 11, 2014 for a Family event. Love the vibe of Jack London Square and through the years we have held many a milestone event at Scott's, etc. Front desk staff are personable and check-in... More 

Was this review helpful? Yes 3
Carmel, CA
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 19, 2015

Was staying on the east side of the bay for a Berkeley graduation. I had seen the hotel before and thought it looked like a nice place to stay. It was fine, but nothing to rave about. Our room was large enough and had a sofa and a fireplace, which were nice perks. The windows were filthy. And, although the... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Eva647, thank you for taking the time in sharing your experience here at the Waterfront hotel. We are happy to hear you were able to enjoy your stay with us. We do have all the items you have listed but we also have options of great restaurants in the area, We also have vendors where you can rent a bike... More 

Winters, California
1 review
5 of 5 stars Reviewed May 18, 2015

We have been here twice and it is such a great find! The hotel is so comfortable and clean, the staff is super nice and call to make sure you are comfortable. The water front is great, and there is something always going on in Jack London Square, which we were surprised for Oakland. Sunday there is a huge Farmers... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Brandi C, thank you for the great review. We appreciate you taking the time in sharing your experiences with the Waterfront Hotel. We are the hidden gem from the city. It is all about location here and we are glad you had a wonderful time. In the summer we will have more activites such as dancing under the stars, movie... More 

San Francisco, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 7, 2015

This place is great! Located right in Jack London Square and was perfect for a work conference and nice stay. There are lots of great restaurants and activities around. One night we went to a fun bowling alley and played bacci. There is definitely a fun atmosphere around the square. The room was amazing and comfortable overall a great hotel.... More 

Was this review helpful? Yes
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Jaime C, thank you for the great review and support. You are right about the hotel regarding location. Plank just opened up for some bowling and great place to watch our home team the Golden State Warriors fight through the playoffs. We also have some upscale restaurants such as Haven and Bocanovas and great views of the water with Scott's... More 

2 reviews
5 of 5 stars Reviewed May 3, 2015

So there really isn't anything wrong with this place. It's located along the water and it's close to the at&t park. We arrived on a Friday, we booked a king bed room near water, but when we arrived, much to our amazement we got upgraded to the penthouse! I can't say I'm not happy :)

Was this review helpful? Yes
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Mrs. Lorranie T, thank you so much for the great review. It is fantastic to hear that you had a wonderful time. I am so thrilled to hear that we suprised with a great upgrade. I am glad you were able to take advantage of the ferry ride to AT&T park. We have many guest who love to park in... More 

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