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Waterfront Hotel, a Joie de Vivre hotel

Certificate of Excellence
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10 Washington St, Oakland, CA 94607
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1 room 1 guest
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Waterfront Hotel, a Joie de Vivre hotel
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474 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

The cleaning staff was able to find a receipt that I had thrown into the trash. Thanks again! Great service! Front desk was very cooperative. Beds were comfortable and the location is unbeatable. Recommend for sure!

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Rochester, New York
Level Contributor
66 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent two nights at this hotel recently. The room was spacious and comfortable, the hotel staff was very polite and helpful, and we had a very good experience. The pool is salt water, and the patio area was conducive to relaxing. The Amtrak tracks are nearby, and earplugs are supplied in the room, although we did not find the... More 

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Santa Cruz, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is a great place to stay if you want to stay in Oakland, or you want to stay in San Fransisco without thier prices. There is a ferry that goes to San Fransisco a three minute walk away. You can leave the hotel and catch the ferry to SF and have breakfast at the food hall by the... More 

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San Francisco
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I decided to do a stay-cation to get out of San Francisco for a weekend for a couple date nights and also to do a little bit of business planning (I know work doesn't count for a stay-cation). The Jack London square area is very quaint and full of life at night on the weekends. We had... More 

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Trabuco Canyon, California
Level Contributor
409 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Website oversells the beauty of the place; it needs some maintenance for old age. Drapes don't close very well, carpet is older and the views are crummy once you look past a row of boats to the cargo port and dirt hills of Alameda. The staff lets people use the pool who are not guests of the property and our... More 

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Sacramento, California
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
2 of 5 stars Reviewed 1 week ago

Average rooms, ok furnishings, and almost a good location. The area of Jack London Square is a civic gem. Great restaurants, nightlife, and seemingly safe in an otherwise risky city. But unfortunately it is situated in a bustling waterfront area. Trains constantly whiz past the property, whistles blaring and cross arms tolling. Seems like a train goes by almost every... More 

Was this review helpful? Yes 1
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at the Waterfront hotel every week as my firm has an office in the building next store. The staff at the Waterfront always goes out of their way to make sure I am comfortable. Imee has been especially helpful! The rooms are always clean and comfortable, and the room service is excellent. The hotel is also in a... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Wesley K, thank you for taking the time in shairng your experience at the Waterfront hotel. We are excited to hear that you enjoyed your stay. Imee will be exctied to see her name mentioned. She is one of our many stars here at the hotel. There are tons of restaurants here in Jack London Square. From our restaurant Lungomare... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this property last minute to get out of the city for the weekend. I can't believe we were just over the bridge in Oakland. There was a lot going on (a wedding, I think) but the hotel didn't seem crowded, even though it was full. One of the managers, Bryan I think, knew it was a special occasion... More 

Was this review helpful? Yes 2
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Nicholas Joseph, thank you for taking the time in sharing your experience at the Waterfront hotel. We are thrilled to hear you had a wonderful time here. "Staycation" from the city to recharge for the week is always necessary. We always felt that the location is a hidden gem just 15 minutes from SF. There are so many things to... More 

Smithers, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I think this hotel offers the best views in all of Oakland. Felt very save here and it was in a great location - very close to the ferry terminal and right in Jack London Square right by all the action.

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

BrookeU, thank you for taking the time in sharing your experience with our hotel. We are excited to here that you were able to enjoy your stay with us. The ferry ride to San Francisco is such a smooth and comfortable ride. The cost is about 7 dollars. You can depart at the Ferry Buildling walking distance to downtown SF... More 

Sutter, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Be very careful when you book this hotel that you ask for the east portion of rooms. this is my second stay at this hotel. The first was a disaster because of the run down room. I was again booked at this hotel because of a meeting. If i had a choice I would not have returned. This time however,... More 

Was this review helpful? Yes 1
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