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Waterfront Hotel, a Joie de Vivre hotel

Certificate of Excellence
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10 Washington St, Oakland, CA 94607
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Waterfront Hotel, a Joie de Vivre hotel
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Waterfront Hotel, a Joie de Vivre hotel
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443 Reviews from our TripAdvisor Community

Traveler rating
    174
    163
    65
    28
    13
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148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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Culver City, California
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a great stay at the Waterfront and would recommend it, but it is not perfect. The Fabulous +The location of the hotel. You are in Jack London Square which has a variety of restaurants, including one that has games for adults and kids (bocce, etc.). During the summer they had a dance series and a free movie series so... More 

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Los Angeles,CA
Level Contributor
15 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We only had a one night stay and had requested a water view in a quiet area (because I had read about noise from a nearby train track). What a great surprise to be upgraded to a suite. Wish we were staying longer!!! Terrific view and although I could hear the Amtrak occasionally, it was not a problem. The room... More 

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Seattle, Washington
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We usually stay at the JDV hotel in Berkeley but it's completely booked because of a Cal game. I am disappointed (and unfortunately we have two additional nights here) in this hotel. The staff has been very nice, as the other reviewers have pointed out, so much so that they upgraded us to a view room facing the water. It... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Roguetraveling, thank you for taking the time in filling out our survey of our hotel. We understand that you have many choices in Oakland you gave us an opportunity to serve you. I understand that you are having some challenges with your stay and was hoping if you would like to reach out to us at the hotel so we... More 

Oakland, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Waterfront hotel has impeccable service for Business and Pleasure! I'm bringing my wife out to Oakland while I'm working and Imee has been more than exceptional with providing Five Star customer service!

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Jim H, thank you for taking the time in sharing your experience at the Waterfront Hotel. We strive to be the best in Oakland and if we are not, we do our best in learning and adapting. Imee is just on fire this month and has been a great example of what service means to us. She will be thrilled... More 

Glendale, Arizona
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was spacious and clean. The staff friendly and helpful. The location close enough to walk to/from Bart or take the ferry to San Francisco for a nice change. If had to find a flaw, it would only be the toilet paper. The toilet paper in a portajohn at Yosemite was softer than at the Waterfront, but that may... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Williamsm, thank you for taking the time in sharing your experience at the Waterfront hotel. We are happy to hear that you had a great stay with our hotel. It is all about choices and location and it is nice to other tranportation choices to SF. The ferry landing is only minutes away and the Bart station is a 10... More 

Oakland, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

After a seven hour drive from Los Angeles, California, pulling up to the Water Front Hotel was a much needed change. Imee at the front desk was extremely helpful and made everything as easy as possible. Thank you!!!

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

George M, thank you for taking the time in writing a review and supporting our hotel at the Waterfront. After a good seven hour run from Los Angeles can be pretty exhausting and I am glad your stay with us was fantastic. Imee will be thrilled to hear that she was able to make a difference during your stay. The... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago

Imee at the front desk is a delight. Next time I go back I'm going to hire her for my business! She is the absolute epitome of customer service. I was truly trated like a guest from the moment I stepped onto the property.

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Homer G, thank you for taking the time in sharing your experience at the Waterfront Hotel. I am excited to hear that one of team members was able to make a difference during your stay. We pride ourselves with service and we continue to improve and learn everyday. Thank you for choosing us and we are well aware of the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Great service and professional staff. Imee was a delight at the front desk. And Steve was very knowledgeable about the surrounding establishments. The water front rooms are very spacious and clean. Stayed here for a business trip.

Was this review helpful? Yes 1
bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

TK95932, thank you for the wonderful response and sharing your experience with the Waterfront Hotel. We are so thrilled to hear that both Steve and Imee have made an impact during your stay. They will be proud to hear that they have been recognized through Trip Advisor. We strive to be the best in Oakland and we continue to learn... More 

Los angeles
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been to this lovely hotel on the waterfront many times in the past for business and visiting friends. This time we were traveling with our new pooch Poppie. It was fabulous Friendly with great service as usual. Wonderful area for walking and eating. Close to restaurants, wine bars and coffee shops. Great jazz club across the way. Top... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Suzanne7LosAngeles, thank you for the great review and giving your time in sharin your experience. We are proud to be Pooch Friendly Hotel. This entire area is very dog friendly and you can take advantage of walking near the waters while walking your dog. Then you have the views from your room. People do love the water view rooms. Just... More 

Wilmington, Delaware
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We couldn't have been happier and felt more relieved to finally find a hotel that meets all our "California Dreamin'" needs! Not only did this "Waterfront Hotel" offer us a corner room with 2 picture windows overlooking San Francisco Bay and skyline but the room is huge and the king size bed was so comfy. Adjoining "Lungomare" restaurant's food had... More 

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bosaki, Manager at Waterfront Hotel, a Joie de Vivre hotel, responded to this review

Nancy M, thank you for taking the time in sharing your experience at the Waterfront Hotel. It sounds like it is all about the location. Things to eat, things to do and people to see. We are also thankful for the acknowledgement of our call backs before your departure. We strive to be the best in service and that is... More 

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