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All 47 Oakland hotels

Hilton Oakland Airport

3.5 of 5 Hotel   |   1 Hegenberger Rd, Oakland, CA 94621
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48%
Ranked #14 of 47 Hotels in Oakland
A recent review
3 of 5 stars reviewed 5 days ago
Jonn B HERLONG, United States
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377 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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HERLONG, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

I spent almsot $300.00 for a room because of opening day in Oakland. I have stayed there many times in the past as I do enjoy the location. My fiance went with me for the first time and she is not to sure she wants to goback. We had to walk to the football stadium over a mile away in... More

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Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I got in about 7 pm. Shuttle driver was great. Front desk staff was friendly and helpful. That is about it. The bar was incredibly noisy and unbearable for just a meal. Room service wouldn't answer phone, vending machines all sold out and ATM out of service. The beds were comfy tho and I was far enough from bar not... More

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El Dorado Hlls, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I am a Hilton Gold member, and used their park and fly stay option this last weekend. The first room's air conditioner didn't work, and the second room's air conditioner was very noisy. The rooms are badly in need of updating. You can hear everything in neighboring rooms, and every footfall on the room on top of yours. It didn't... More

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Temecula, California
Top Contributor
83 reviews 83 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Obviously this hotel is old and I understand they are not going to tear it down. You can just see the issues in old faucets, old plugs that are worn, etc. The gym was ok and obviously remodeled. The pool is basic but closed when you might use it. Location to airport is their benefit. The new BART station is... More

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CookiePerArrival, Manager at Hilton Oakland Airport, responded to this review

Dear Businessmap1, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another... More

Pohnpei, Federated States of Micronesia
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

Beginning with a positive, the staff are incredibly friendly. That said, everything at this Hilton was a bit off and showed lacking management, or perhaps management that cares. I had a work meeting here, and decided to upgrade to a suite after weeks on the road. The suite was the saddest one in which I have ever stayed. Mismatched furnishings,... More

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Pistoia, Italy
Contributor
12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The hotel is very old with bad maintenance. My room 2120 stink . Noisy air condition system because old. Very hight price for NOTHING!!! Definetely this is the worst Hilton I staid in US ever and it is so far from Hilton basic standards. I read the previous feed backs and were bad, neverless management seems does nothing to improve... More

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CookiePerArrival, Manager at Hilton Oakland Airport, responded to this review

Dear Max_53_12, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with your guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another... More

Los Angeles, United States
1 review
3 of 5 stars Reviewed 1 week ago

Even though Hilton claims that they will make things right if they aren't , their personel does not. In an almost empty Hotel - Hilton Oakland Airport location we were placed in 2 rooms facing the parking lot. When we asked to move to rooms with pool or green bely views the reception claimed the other rooms were all full... More

Review collected in partnership with Hilton Hotels & Resorts

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CookiePerArrival, Manager at Hilton Oakland Airport, responded to this review

Dear Cem O, Thank you for taking the time to review. We’re very sorry you experienced an undesirable stay and level of customer service with us. The problems you mentioned with our Front Desk and room placement have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When compared in price to other Hilton family properties in the north Bay Area it is usually the least expensive and available. I have business at OAK so it is a frequent stop. Tied and dated....yes but clean and staffed by attentive personnel

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Morgan Hill, California
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night here on our first visit ever. The property is well located to the airport, of course, but also to the Oakland arena and coliseum and to Alameda. We interacted with the front desk staff as well as housekeeping and maintenance - the latter two simply because we saw them on the way to our room - and... More

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Oakdale, CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are looking for quality as well convenience, this is the place. If you are looking for value and quality, this is the place. Hilton Airport Hotel is perfect for those wanting to get away quickly, conveniently and with no stress. They take care of everything.

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton

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