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Executive Inn and Suites

3.0 of 5
1755 Embarcadero, Oakland, CA 94606
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Executive Inn and Suites
Ranked #3 of 48 hotels in Oakland
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427 reviews from our community

Traveler rating
    236
    108
    40
    26
    17
See reviews for
Families
90
 
Couples
96
 
Solo
49
 
Business
132
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
graham nc
1 review
5 of 5 stars Reviewed May 14, 2013 NEW

i was headed from north carolina out to oakland for a conference. as a vegetarian i wanted to make sure they served veggie dishes. so i called. "what? no restaurant? oh no, are there any nearby? then she easily explained what kind of food each one served and prices, and the driver would drop me off and pick me up.... More

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Dallas , TX
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 14, 2013 NEW

Fraudulent and greedy When I checked in, I told the front desk that I need a quiet room for good rest, and then they sent you to the nosiest room.. when I complained they said you need upgrade to “waterview” to pay $20 more per night , Ok, the online reservation did have option to choose “cityview” or “waterview”, the... More

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MHochstatter, General Manager at Executive Inn and Suites, responded to this review
May 15, 2013

I am so sorry to hear about your troubling experience with us and the unfortunate inconvenience. We always try to upgrade our guests if we have rooms available, for an even better experience with us. The room that you had made reservation for was a City View Room. The city view rooms are facing the city, as well as the... More

Grover Beach, California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 8, 2013

I received a great rate on this place and thought I would stay for one night while on a layover. This place is very outdated. We are talking the 80's called and they would like their decor back. The kid at the counter wasn't sure if he was sending me in the right direction for our room and when we... More

Was this review helpful? Yes 1
MHochstatter, General Manager at Executive Inn and Suites, responded to this review
May 10, 2013

I am sorry to hear that our hotel did not meet you expectations. We continuously work on updating our facilities and rooms, and we will undergo a complete renovation of all the rooms this winter. If any of our guests are placed in a handicap room they should be informed of this at check-in. I truly apologize that this was... More

Utah
1 review
5 of 5 stars Reviewed April 29, 2013

The hotel was very nice. I originally walked into what was called the Bayside hotel and come to find out the prices were a little more expensive than what I was looking for and went next door to Executive Inn, which was explained to us as the sister hotel. The room that was clean and spacious and after a long... More

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MHochstatter, General Manager at Executive Inn and Suites, responded to this review
May 1, 2013

Thank you Rex for sharing your experience with us. The Bayside Hotel that you originally walked into was our previous suites building. It has now turned into the Best Western Plus Bayside Hotel. We work very hard to maintain a high level of customer service and we always try to go the extra mile for our guests. We want to... More

Santa Cruz, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 25, 2013

The facility was clean and with a waterside room, very quiet and peaceful. There is a walkway along the water that leads to a brewery with average food but good beer. It is also not far from Jack London Square. The breakfast had the usual offerings including a waffle station. I appreciated they had real ceramic bowls for my oatmeal,... More

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MHochstatter, General Manager at Executive Inn and Suites, responded to this review
April 29, 2013

Thank you for your feedback on the rooms as well as our breakfast service. I am glad you enjoyed your stay with us, and hope you will return in the near future. We do have real creamer for your coffee in the morning, and I truly apologize if we did not have it available for you that morning. We have... More

Houston, Canada
1 review
5 of 5 stars Reviewed April 20, 2013

hotel browsing through travel sites, and I came across all the reviews on Tripadvisor which made me decide to sign up for an account so I can rave about this place. The hotel is great and just what I expected from browsing all the reviews on here. Breakfast was more than what I expected as there were hot items which... More

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Kansas City, Missouri, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 16, 2013

I was looking forward to this place - it had received several great reviews on the Priceline site. Alas, they stuck me on the highway side instead of the ocean side, and they put me in a damp, warm room with a jet-engine-sounding air conditioner and a TV that wouldn't bring in all the advertised channels, and those that it... More

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MHochstatter, General Manager at Executive Inn and Suites, responded to this review
April 16, 2013

I am truly sorry to hear about your experience Dan. The reason we receive all these good reviews is because we usually exceed our guests expectations. We work hard to have all of our guests leave the hotel with memories of a wonderful stay. I apologize that you had problems with your TV. We have taken a look at the... More

Albuquerque, NM
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 14, 2013

This was the place recommended by the organizers of the conference at which I was speaking, so I reserved a room here. I appreciated not having to have a car (they were very gracious about offering rides to the conference center at Laney College and back to the airport when I did have to pick up the car after the... More

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MHochstatter, General Manager at Executive Inn and Suites, responded to this review
April 16, 2013

Thank you for choosing to stay with us for your conference at Laney College. We were very happy to have you stay with us and I heard your group had a wonderful time in the bar on Friday night, with Howie. I am glad you were able to take advantage of Howie's grill nights. They are very popular among our... More

Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2013 via mobile

The customer service was good with friendly and knowledgeable staff. I found the location a bit challenging and not easy to navigate. The room was clean but had older furnishings and a overly firm bed. I stay in Oakland frequently and thought I'd try somewhere different. Unfortunately it didn't work out as well as I had planned.

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MHochstatter, General Manager at Executive Inn and Suites, responded to this review
April 15, 2013

Thank you for taking the time to review us and share your experience, and for acknowledging our staff and customer service. I am sorry you found it hard to find our hotel We are right off of the I-880. If you are driving north on the 880, you take the 5th avenue/embarcadero exit. If you are driving south on the... More

Orem, Utah
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 6, 2013

I travel for business all of the time. Most of the time I stay in 3 star places just to keep expenses down but ocassionally I'll spring for a nicer place. It was time to do that so I stayed here for a nice change. The room was large, clean and the bed was comfy. And I enjoyed the water... More

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MHochstatter, General Manager at Executive Inn and Suites, responded to this review
April 8, 2013

Thank you Dale for choosing to stay with us for your business travel. I am glad you enjoyed our spacious rooms and beautiful water view. I am sorry to hear that you were disappointed with our lack of meat included in the breakfast. Unfortunately, we only serve an upgraded continental breakfast at our hotel. A regular continental breakfast does not... More

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Hotel Summarization (Beta)

What travelers say

  • San Francisco(18)
  • Water views(12)
  • Jack London square(11)
  • Continental breakfast(9)
  • Main building(6)
  • Very friendly(5)
  • Hotel shuttle(4)
  • Jack London(4)
  • Free shuttle(3)

Additional Information about Executive Inn and Suites

Address: 1755 Embarcadero, Oakland, CA 94606
Phone Number:
Region: United States > California > Oakland
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Oakland
#3 Business Hotels in Oakland
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Oakland's most unique waterfront hotel located in the heart of the Bay Area. Our location provides easy access to San Francisco, Alameda, Berkeley as well as the famed Napa and Sonoma Wine Country. ... more   less 
Reservation Options:
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Also Known As:
Executive Hotel Oakland
Executive Inn And Suite

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Executive Inn and Suites
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