and mostly it's because of their friendly, courteous, helpful, amazing staff. In our case, Bhavin, Basir and AJ at the front desk made our welcome to the hotel incredible, and were so helpful when we showed up a day before our reservation on a very very busy night. The 5 star review would end there (they were just delightful) but... More

I recently stayed at the Executive Inn and I can tell you the customer service is exceptional. Even though the hotel is away from downtown and you need to use the shuttle to travel which sometimes become an inconvenience; the customer service makes up for it. Frederick, one of the supervisors I believe made sure we got what we requested,... More

Although the property is across the street from a freeway, there was no noise in our room on the waterview side. The bed and pillows were comfy and the front desk was very helpful whenever needed. Breakfast was very good with eggs and hash browns one day and pancakes and sausage the second day. That was in addition to the... More

I got this hotel on priceline.com through "name your price". I was nervous as I didn't know what to expect. My husband and I were attending my brother's graduation ceremony from UCBerkeley and this hotel was in the vicinity of Berkeley. It was our first time at this hotel. When we arrived, we had great customer service as we were... More

There is no on-site restaurant here and nothing to eat within walking distance. Actually there is nothing in walking distance. The shuttle is was too busy and you have to wait one-hour minimum to get anywhere. The front desk staff was too busy and there was always a long line. I will not stay here again. I have stayed at... More

I have been privileged to stay at this wonderful hotel on the beautiful waterfront in Oakland for the last five years as I worked on my Bachelor and Master Degrees at Holy Names University here in Oakland. I live out of county and was taking accelerated nursing courses 4 days a week, twice a month, and the commute to my... More

My wife and I spent three nights at the Executive Inn and Suites. The suite was large and clean. Everything worked. The staff was well trained and friendly. The made us feel welcome. The shuttle service was exceptional. We used it to get to and from the airport, to go out to dinner, to catch the ferry to SF, and... More

We only stayed one night as we were leaving on the redeye the following day. This was our second stay at the property, and as we stayed in the suites building on a Saturday, we were unable to partake of the wine & cheese, or the breakfast. We will remedy this on our next stay;) We were on the second... More

We stayed three nights (4/26,27,28) in the suites building. Our room was expansive, well decorated and extremely clean. The king bed was one of the most comfortable hotel beds we have been in. The bathroom exceeded all of our expectations with its separate glass enclosed shower and large tub. Small touches like the robes and slippers were greatly appreciated. The... More