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All 47 Oakland hotels

BEST WESTERN PLUS Airport Inn & Suites

2.5 of 5 Hotel   |   170 Hegenberger Loop, Oakland, CA 94621-1326
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Ranked #8 of 47 hotels in Oakland
A recent review
5 of 5 stars Reviewed July 30, 2013
Cheryse S Seattle, United States
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239 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for BEST WESTERN PLUS Airport Inn & Suites
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Big Flats
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 12, 2013

If I had to spend more than 4 hours at this hotel, I would rather sleep in the airport. Staff on at 4 am was rude and unaccommodating. Upon check in at 11pm, we made a request for assistance at checkout. I was assured they could accommodate us. When I called down at 3:30am to check on status, desk knew... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bestwestern05603, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thank you for voicing your concerns, your feedback is always appreciated to help us continually improve. I would like to apologize for not having the necessary equipment you required upon checkout. I have personally spoke to the employee on shift, and have voiced your concerns. Unfortunately we did not have the vacuum sealer hose that you required. We... More

Seattle, United States
1 review
5 of 5 stars Reviewed July 30, 2013

Our family of 4 (including a baby and toddler) stayed here one night before an early flight from Oakland Airport. The service was outstanding, the room was clean and comfortable, and the hot breakfast was delicious and filling. Theie shuttle can take you to/from not only the airport but also BART station and local stores if need be.

Review collected in partnership with Best Western

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Yucca Valley, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2013

THey got our reservation wrong: needed two beds and had only one king. There were no sheets available for the cot which was brought to the room. Had to use scratchy kind-size bed cover of some kind. Only one bath towel in room when we checked in. Big, long black hair in sink. Staff was helpful and worked with what... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bestwestern05603, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, First and foremost we would like to apologize for any inconvenience you may have had during your stay. I have personally spoken to the employee responsible for servicing your room, and can assure you all necessary steps have been taken to rectify the matter in the future. Any extra sheets or towels can be requested at any point... More

Seattle, Washington
Contributor
20 reviews 20 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 24, 2013

We chose this hotel for our stay in SF because of the nice reviews. We had a nice, large, quite and clean room at a reasonable price. The breakfast was a standard BW. The young man at the front desk was friendly, efficient and helpful. The value for money is really adequate and we will come back surely.

Was this review helpful? Yes
Cucamonga, United States
1 review
4 of 5 stars Reviewed July 23, 2013

Nice place to stay. Great shuttle service to the A's game. The Bart system looks like it will be online in the near future. That would be a plus during our next visit. Nice pool and work out area. Had a good time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 20, 2013

Stayed here recently with my 4 kids and fit perfectly. Asked for a crib and got one with extra linens. I've never seen a bathtub SO CLEAN! Wanted to ask what they used because it literally shined! Loved that there was a fridge/micro for baby formula. The indoor pool was the highlight of the stay for my kids. The only... More

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Senior Contributor
42 reviews 42 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 18, 2013 via mobile

We picked this hotel based on trip advisor reviews for our stay in San Francisco. It offered all the amenities we wanted at a decent price near SF. We stayed for four days and found the customer service exceptional! The room was spacious and clean. The maids did a great job cleaning the room daily. Breakfast was standard for the... More

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Kula, Hawaii
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 18, 2013 via mobile

Nice, clean & quiet room. Wi-fi was speedy. The front desk clerks were really friendly. And the person in charge of the breakfast did a great job of keeping up with the customers. the hotel is located within minutes of the airport, fast food restaurants, wal-mart & Safeway.

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Saint Paul, Minnesota, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 16, 2013

My husband and I stayed at this Best Western while we visited San Fran. It was reasonably priced for the area, but not in the best neighborhood. The hotel was recently renovated and looked very nice. When we first got there, they had a local Mexican restaurant bring in tacos for Taco Tuesday, which was at no additional cost. It... More

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Utah
Top Contributor
89 reviews 89 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 14, 2013

This hotel is in a sketchy area but we had no problems. We realized we were in the hood when we went to the nearby Walmart to purchase batteries. You are absolutely fine at the hotel just do not venture out at night. The king suite was seriously large but the furniture and lamps in the room were all stained.... More

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Additional Information about BEST WESTERN PLUS Airport Inn & Suites

Address: 170 Hegenberger Loop, Oakland, CA 94621-1326
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Airport Inn & Suites 2.5*
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Also Known As:
Best Western Plus Airport Hotel Oakland
Best Western Plus Airport Inn And Suites
Oakland Best Western
Best Western Oakland

45 photos of this hotel

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Near BEST WESTERN PLUS Airport Inn & Suites

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Oakland #10 Business Hotel in Oakland
Hotel Class
Number of rooms
76

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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