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BEST WESTERN PLUS Airport Inn & Suites

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170 Hegenberger Loop, Oakland, CA 94621-1326
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BEST WESTERN PLUS Airport Inn & Suites
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284 reviews from our community

Traveler rating
    100
    105
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97
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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wesley chapel, fl
Top Contributor
81 reviews 81 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Most of the rooms have been updated with new furniture, beds, and tv's. Great staff and excellent service. The breakfast is an added bonus. Quiet and relaxing place. Will be back in a month or so. They will also pick you up at the car rental area and bring you to the hotel. They will also bring you to anyplace... More 

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Longmont, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

For the past three years, every time I travel to Bay Area, I always stay at the Oakland Airport Best Western. It is conveniently located. The room is always clean, bed comfortable, and the hotel’s staff very professional and friendly.

Review collected in partnership with Best Western

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murrieta, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Best Western is the Best plus is a ecaellent Hotel. Loved all of the excellent care and attention to detail this hotel offers.reat ammenties .Staff and location Would recommende this Hotel and will plan on staying here again

Review collected in partnership with Best Western

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Ulm, Germany
Top Contributor
349 reviews 349 reviews
258 hotel reviews
413 helpful votes 413 helpful votes
4 of 5 stars Reviewed 2 weeks ago

a typical BW no frills and no surprises hotel (free Wifi, free parking, free breakfast) with fair prices - one plus is the indoor pool and spa - If you are on a budget and need to stay in Oakland area, good choice

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thank you for the review. I’m glad we met your needs, your price point and could provide the amenities that matter most to you. We know that it’s hard to find economical accommodations in Oakland, and we sincerely hope you will staying with us again soon. We appreciate the opportunity to serve you. Sincerely, Hotel Manager More 

Troy, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A spacious, comfortable room (with sitting area) very nearby to the Oakland airport and rental car return (with convenient gas station for refilling). Bed was particularly comfortable. We regretted having only 9 hours at the property!

Review collected in partnership with Best Western

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m glad you had a nice experience even though you were only with us a short time. I hope you will be able to return to our spacious, comfortable and affordable rooms again soon. Nothing means more to us than satisfying guests like you. Sincerely, Hotel Manager More 

san jose, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very close to highway and the Oakland zoo. We were just 30 minutes away from fisherman's wharf. So to get dinner and take walk on the prier. Come back to the hotel and sit in the hot tub, that's all I needed.

Review collected in partnership with Best Western

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your kind comments. I’m glad you had a nice experience exploring the city and then relaxing at our hotel. We take real pride in providing a great hotel where such experiences are possible. We look forward to having you with us again when you’re in the area. Please recommend us to others as well. Sincerely, Hotel... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice comfortable rooms, with an excellent breakfast that is just a little different each day. The staff is very helpfull and friendly. it would be very hard to find a cleaner place to stay. I have stayed at other motels in town for very little savings for a lot less quality. this place is good for business or pleasure

Review collected in partnership with Best Western

Was this review helpful? Yes
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you enjoyed our comfortable, clean rooms and varied breakfast. We take real pride in serving guests like you and hope to have you back with us again soon. It’s a true pleasure to serve you. Sincerely, Hotel Manager More 

mogadore ohio, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2015

this is a very clean and comfortable inn...the shuttle service was excellant...the employees were very friendly and knowledgeable...the breakfast was very good...scramble eggs sausage toast tea coffee sweet rolls...i was very comfortable at this inn.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m so pleased that you enjoyed our comfortable and clean property and that you enjoyed the breakfast and the shuttle service as well. We do our best to provide excellent service, great amenities and the best guest experience in the business. I hope you will be staying with us again soon. Sincerely, Hotel Manager More 

Sonora, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 12, 2015

If you need to stay near the Oakland airport, consider this hotel. It's clean, well-maintained, quiet and the staff delivers good service. Although there are no restaurants within (safe) walking distance, there's a good selection nearby. The hotel van will take you if you don't have a car. The one negative is the neighborhood.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you enjoyed our comfortable, clean and affordable hotel near Oakland airport. While the neighborhood may not make a good impression, we’ve found it to be safe for us and our guests. We also have on-property security. We take providing a positive guest experience seriously and hope you will be staying with... More 

Utah
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 4, 2015

My stay here was okay. Fairly clean but the sheets were a dingy tan color and wrinkled. The bed was okay. I was first given a handicapped room near the elevator but I asked them to move me. The clerk was annoyed and appeared resentful but he did move me to a very quiet room. The shuttle was efficient and... More 

Was this review helpful? Yes
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for the review. I’m glad you had a generally pleasant stay with us, and I apologize for any lapses that detracted from your guest experience. I’m glad there was much more good about your stay than bad, and I hope you will focus on the good and choose us again. We’ll take your comments into consideration as... More 

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