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BEST WESTERN PLUS Airport Inn & Suites

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170 Hegenberger Loop, Oakland, CA 94621-1326
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BEST WESTERN PLUS Airport Inn & Suites
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BEST WESTERN PLUS Airport Inn & Suites
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310 reviews from our community

Traveler rating
    110
    113
    53
    22
    12
See reviews for
108
82
15
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (85)
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    (82)
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    (75)
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    (68)
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Willits, California, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Is a perfect spot to stay for a close reasonable rate to Oakland airport. Great pool and hot tub. Breakfast is early...ready at 0600 and tasty. Beds are firm but we all slept fine in the large queen beds.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Wonderful stay at this hotel. Clean, comfortable with a great breakfast. Good front desk staff and helpful pool attendant. Would like some hooks in the bathroom for towels. Other than that, no complaints whatsoever. Thank you

Review collected in partnership with Best Western

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This Hotel is in a good location for the A's or the Raiders. The hotel is quite clean and comfortable. The rooms are nice clean and well appointed. The staff is nice. The only negative is the surrounding area. The parking is barely sufficient for the hotel and you do not want to park outside of the property.

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Seattle, Washington
2 reviews
4 of 5 stars Reviewed 1 week ago

The fantastic professional staff and a really comfortable bed helped me overlook the tall fence that surrounds this hotel. A block off the busy Hegenburger Ave, the hotel is set in an industrial setting, which does not do it any favors. BUT, inside the fence, this hotel was an excellent value, and wow - sausage with scrambled eggs? Nice!

Review collected in partnership with Best Western

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Oakland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel. The breakfast was good and the staff is good. I also enjoyed the pool and hot tub after long days at the office. I will be staying here for all my trips to the area. The ease of access to get around in the area also is good from here. Many ways to avoid much of the traffic.... More 

Review collected in partnership with Best Western

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Redding, California
1 review
4 of 5 stars Reviewed 2 weeks ago

The pice always brings me back to this hotel. The beds are comfortable which is a deal breaker for me. The staff are always pleasant and helpful during checkin. I will continue to use this hotel when I have business in the East Bay.

Review collected in partnership with Best Western

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m glad that you had a pleasant stay and especially glad that our premium-quality beds and bedding met with your approval. We take real pride in serving the needs of guests like you and look forward to the opportunity to serve you again the next time your travels bring you... More 

Redding, California
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was super friendly and helpful, the pool is indoor and heated to a lovely temperature, there's a hot tub too! The Breakfast is great - hot meat (they trade off sausage and bacon daily) and fresh scrambled eggs - bagels, toast, pastries, and hot biscuits and gravy or hash browns - great choices. The shuttle will run to... More 

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words about our safe and comfortable hotel near Oakland airport. I’m pleased we met your needs so well. We take real pride in this hotel and in serving guests like you, and I’m happy that you had a such a pleasant stay. We look forward to having you with us again... More 

Topeka, Kansas
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best hotel in the area for the price! We stayed in Room 328 and it was just updated. The light fixtures were not covered in the bathroom, but the front desk was upfront with this information so not a big deal. Beds were comfortable, area was quiet and very close to airport. The breakfast was good, normal for BW. Staff... More 

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m pleased that you enjoyed staying with us in our newly remodeled hotel. We take real pride in meeting the needs of guests like you and are pleased we could satisfy you. I hope we will be your first choice in this area in the future. Sincerely, Hotel Manager More 

portland,oregon
Top Contributor
94 reviews 94 reviews
58 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a hard review to write as I always try and give a place the benefit of the doubt and take any extenuating circumstances into account, but when I arrived at the hotel at midnight for a two night stay, I was informed I was only there for a one night stay; the second night had been cancelled by... More 

Was this review helpful? Yes 1
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for commenting. I’m pleased we could provide you a comfortable and clean room. I apologize for any lapses that may have detracted from your experience, including the quality of the free breakfast and the booking confusion. We try to give our best effort for your guests, and we clearly let you down. If you give us another... More 

Orlando, Florida
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was awesome. No Smells... Well Kept... Good Customer Service... The room was spacious and was very clean. The TV was bigger than what you usually see in a hotel room. The staff was awesome and was ver helpful. Even helped me bring my bags in. Internet was very fast. HOT SHOWERS... Breakfast was awesome and had more than... More 

Was this review helpful? Yes
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We look forward to... More 

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