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BEST WESTERN PLUS Airport Inn & Suites

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170 Hegenberger Loop, Oakland, CA 94621-1326
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BEST WESTERN PLUS Airport Inn & Suites
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BEST WESTERN PLUS Airport Inn & Suites
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294 reviews from our community

Traveler rating
    105
    107
    51
    19
    12
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101
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rayville
2 reviews
5 of 5 stars Reviewed 1 week ago

Oakland is Oakland so if you need to be in that area not by choice this hotel is a gem. Entire facility is very nice. Indoor pool and spa looked inviting. Excellent breakfast; one of my top 3 ever for free breakfast at motel/hotel.The room was very roomy, all furnishings very nice, including the towels. Friendly staff who helped us... More 

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socal, United States
1 review
3 of 5 stars Reviewed 1 week ago

clean your pool and jaccussi .. above water tiles are fillty all around ... wifi is horrible also looks alike abondon suv park on parking lot .. the plus side .. staff are great , clean room breakfast was awesome

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

We chose this hotel because it was close to O.co coliseum and accessible to the freeway and San Francisco. The breakfast was really good and we took advantage of the free shuttle to the game - perfect location and accommodations for the price

Review collected in partnership with Best Western

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Anaheim, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Helpful Staff. Clean rooms with many perks. Secure parking. Free shuttle to Airport. The breakfast was a treat. Overall great value for the money I spent. Will definitely stay here on my next visit.

Review collected in partnership with Best Western

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corona, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

the person who checked us in was not friendly at all no matter what i asked for he would just say we have rules to follow one problem was when i booked the room i asked if my granddaughter got there before me would there be a problem with going in room early they told me no then when i... More 

Review collected in partnership with Best Western

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Rockwall, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel in general was nice. What I experience was a problem with them processing a Best Western gift card I had received from a prior hotel issue. I presented it at check in and was told to present it at check out. At check out they refused it, saying it needed to be presented at check in and charged... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Eugene, Oregon
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Flying into Oakland airport is easier than San Francisco (unless you plan to spend your whole trip in SF). This hotel will pick you up at the Oakland airport and return you as well. The shuttle staff was friendly and helpful. They will also take you to a nearby restaurant and the BART transit system. This is important because Oakland... More 

Was this review helpful? Yes 3
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that you had concerns about the way we handle credit cards, which is in line with current industry standards and meets the requirements of our credit card processor. We take real pride in providing guests an exceptionally good experience and regret that this issue will prevent you from staying with us in... More 

Sedona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a nicely remodeled hotel in a convenient and safe location with little airport noise. The facility is nice although the views are not fancy. Be sure to learn where Hegenberger Loop comes off main drag Hegenberger Road as the street sign is hard to read. Walmart, restaurants nearby. One of the pleasant surprises at this hotel is the... More 

Review collected in partnership with Best Western

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments. I’m so glad you like our great free breakfast. It’s one of our most talked-about amenities. I also glad you like our clean, convenient, safe and quiet hotel. Thanks for pointing out how to make sure other guests locate our property without any issues. We look forward to having you with us again soon.... More 

wesley chapel, fl
Top Contributor
81 reviews 81 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Most of the rooms have been updated with new furniture, beds, and tv's. Great staff and excellent service. The breakfast is an added bonus. Quiet and relaxing place. Will be back in a month or so. They will also pick you up at the car rental area and bring you to the hotel. They will also bring you to anyplace... More 

Was this review helpful? Yes
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments and for being a repeat guest. We take great pride in this hotel, as I’m sure you know. I’m glad you like the breakfast and the quiet, relaxing atmosphere we cultivate as well as our pickup and drop-off service. We look forward to serving you again soon and many more times in the future.... More 

Longmont, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

For the past three years, every time I travel to Bay Area, I always stay at the Oakland Airport Best Western. It is conveniently located. The room is always clean, bed comfortable, and the hotel’s staff very professional and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your comments and for staying with us every year. It’s always a pleasure to serve you. We take real pride in serving our guests, and we believe that pride shows in everything we do. We look forward to serving you next year and for many more years to come. Sincerely, Hotel Manager More 

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