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All 48 Oakland hotels

BEST WESTERN PLUS Airport Inn & Suites

2.5 of 5 Hotel   |   170 Hegenberger Loop, Oakland, CA 94621-1326
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Ranked #8 of 48 Hotels in Oakland
A recent review
3 of 5 stars reviewed 3 days ago
danintheus Washington DC
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265 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

If the staff had not been so great I would be rating this hotel one star. -Location: Quite close to the airport. Literally nothing around and not an area you want to take a stroll in. -Decor: Standard oldish Best Western,dated and a bit gloomy. -Hotel Airport Shuttle: (Free anywhere else around in a 3 mile radius). Great, prompt or... More

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Novato, United States
1 review
4 of 5 stars Reviewed 1 week ago

I elected to stay close to the airport as opposed to driving in for an early morning flight. Just off of Hegenburger Road Quiet, great breakfast and quick early morning flight to airport. One of the better Best Western properties and convenient

Review collected in partnership with Best Western

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Bakersfield, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

the place was better than most have said on reviews. The breakfast is ok but could be better. Not a lot of good choices and some items didn't look fresh. The eggs didn't look good but the waffles and sausages, coffee and juice was good. But if you didn't really look would have overlooked the eggs and suasage because where... More

Review collected in partnership with Best Western

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for your kind words. We like to think we’re even better than our best reviews indicate. We take real pride in every aspect of this hotel, including the free breakfast, and I apologize if anything fell short of your expectations. I hope you will stay with us again soon as we work to get even better. Sincerely,... More

Chico, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is good if going to the airport or Oracle Stadium. The big plus is that they have shuttle service within 3 mile radius. The first impression of the neighborhood was not good but we had no problems at all. We would say here again as we enjoyed the staff and facilities.

Review collected in partnership with Best Western

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bwplusoaklandca, Webmaster at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, Thanks for staying with us, and I’m glad you liked your experience well enough to stay with us again. We’re especially proud of our convenient location. While the neighborhood may or may not make a good impression, I hope everything under our control was to your liking. In any case, we look forward to serving you again soon.... More

Hilo, Hawaii
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is all you need if you have to stop over in Oakland while traveling by train or air. Extremely well maintained property. Exceptional service. Great breakfast. Super comfortable beds. Felt really safe.

Review collected in partnership with Best Western

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Steven M, General Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for letting us know when we have exceeded you expectations in give you Superior customer service. I will make sure the staff knows of the service they have provide and in turn we are able to continue to give great service to you and all our guest. Thank you again for taking the time to complete the survey.... More

Colorado Springs, Colorado
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was very clean and quiet. Yes, Oakland can be a bit dicey but my daughter and I felt quite safe here. Very nice staff. The shuttle even picked us up the night before our departure from the car rental drop off. The only problem we had was finding the location after dark as it is tucked behind a... More

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Steven M, General Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Thank you for letting us know what we have done right. I will pass on to the staff your experience with our hotel so we can continue to give great customer service. We look forward to your return to continue to show the great customer service you... More

Aiea, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here as it was close to the airport as we were leaving early in the morning and there was an airport shuttle. They also picked us up at the car rental when we returned the car the night before.

Review collected in partnership with Best Western

Was this review helpful? Yes
Steven M, General Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked or didn't like about your stay helps us improve and helps us to deliver a superior experience for you and other guests in the future. Thank you for expressing your regards about our shuttle service we do our best to accommodate... More

McCarthy, Alaska, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel was as standard and predictable as they come. The nice surprise was how quiet this hotel is. Off the busy multi-lane road going to the airport there was no traffic noise, or other city nose for that matter. Rooms and complimentary breakfast was as expected. Easy check in and out. The only complaint was having to wait a... More

Was this review helpful? Yes
Steven M, General Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked or didn't like about your stay helps us improve and helps us to deliver a superior experience for you and other guests in the future. I did want to thank you for your understanding regarding our shuttle service we do need... More

Linden, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We consistently use this hotel for air travel. The park and ride option is very useful. It is a good value and makes our travel easier. We must travel a great distance to an airport so the overnight stay allows us to use morning departures. We have used this hotels for many years and it is always a good value,... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Steven M, General Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Sean Jones, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More

Santa Cruz de Tenerife, Spain
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Excellent place to stay if your flight is departing early or coming in late. Only 5 min. drive to OAK Airport. There is a shuttle service to and from the airport. The rooms are very clean and spacious. The breakfast was ok too. This is a not a place to stay if you don't have a car or if you... More

Was this review helpful? Yes
Steven M, General Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

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Additional Information about BEST WESTERN PLUS Airport Inn & Suites

Address: 170 Hegenberger Loop, Oakland, CA 94621-1326
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Airport Inn & Suites 2.5*
Number of rooms: 76
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Also Known As:
Best Western Plus Airport Hotel Oakland
Best Western Plus Airport Inn And Suites
Oakland Best Western
Best Western Oakland

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