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BEST WESTERN PLUS Airport Inn & Suites

2.5 of 5
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170 Hegenberger Loop, Oakland, CA 94621-1326
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1 room 1 guest
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BEST WESTERN PLUS Airport Inn & Suites
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355 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • Dutch first
  • English first
  • French first
  • German first
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  • All months
    (355)
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    (86)
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Glendora, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed with my two children for a day trip to SF. The kids loved the hotel since there was an indoor pool. We enjoyed the hot breakfast as well. Other people have mentioned the location is not ideal, this is true. However, if it is a short stay you can overlook this issue.

Review collected in partnership with Best Western

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hobart, indiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was perfect for us. The free shuttle took us to the bart station which went directly to San Francisco. We even took a bus one time which was 1 block from the hotel. A very good experience. We never got to use the pool because we were so busy but it looked very nice. Breakfast was nice and... More 

Review collected in partnership with Best Western

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Apple Valley, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel in a not too great location. Very clean, great amenities, comfortable room. Great computer service area, nice breakfast room, very friendly and professional staff. We would gladly stay here again if we were in the area.

Review collected in partnership with Best Western

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Victorville, United States
1 review
5 of 5 stars Reviewed 1 week ago

We asked for a lot of help since we were 1st time BART users and all staff was very helpful - Food was tasty at breakfast - bed was comfy - pool was nice and relaxing-staff recommended a nice Italian restaurant for dinner - desk clerk let me get a tea bag when we got in late one night and... More 

Review collected in partnership with Best Western

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Diamond Bar, California
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of the hotel is nothing to brag about, the neighborhood seems like a ghost town. This is for travelers looking for a hotel closed to the airport and stay/sleep for a stop over. There is no nightlife or any activities whatsoever, you will have a quiet sleep. The room is clean, the bed is comfortable with many soft... More 

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Rochester, Minnesota
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend, a friend and I stayed at this hotel for two nights. This was an affordable, convenient option as we had planned to explore San Francisco. The ferry services at (Jack London Square) are easily accessible *50 mins one way trip to San Francisco. The hotel offers a complimentary breakfast and rooms are clean. In summary, nice hotel, clean... More 

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was clean and the service was friendly and helpful. Amenities like the breakfast was top-notch and the indoor pool was great. The shuttle service in around a 5 mile radius was a very good bonus. They helped us to navigate around San Francisco for sightseeing and prompt arrival at San Francisco airport

Review collected in partnership with Best Western

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Steven M, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Thank you for the very kind words. It is great to hear when we have given superior customer service. I am happy that the staff was able to show you the kind of customer service that we can provide. I will inform Staff of their superior customer service so we can continue give the kind of service that you have... More 

Debary
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel delivered on all promises. Van Drivers were excellent on timely to and from airport as well as to the Bart station for A's games. They don't leave you waiting in the dark. Vivian and Glenn were great.

Review collected in partnership with Best Western

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Steven M, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guests, Thank you for your most kind words and particularly for praising efforts of our colleague Vivian and Glenn. Thank you for complementing our hotel facilities but most of all our dedicated employees. Thank you for being our guest and thank you for sharing your positive experience of Best Western Plus Airport Inn & Suites with other Tripadvisor readers.... More 

Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent two nights here and loved it! Service was good, rooms were nice and the location was perfect. 5 min drive to the airport and they even have a shuttle to take you to the BART Station. Of all the hotels in the Airport area, we frequent this one the most. Prices are extremely reasonable and the value is... More 

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Steven M, Manager at BEST WESTERN PLUS Airport Inn & Suites, responded to this review

Dear Guest, One of our priorities is the safety and comfort of our guest. The area does appear unsafe however it is very safe and secure we have not had any incident to our hotel or guest. We do offer shuttle to many nearby stores and restaurants to make our guest feel more secure. It is great to hear when... More 

Boston, MA
Level Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed here a number of times when flying out of Oakland and I must say they are consistent. Property is always clean and inviting. Easy location to the airport with shuttle. Rooms are great. In a part of town that seems a little shady but I've never run into any issues.

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