We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Oakland - Emeryville

2.5 of 5
Hotel website
Hotel deals
3650 Mandela Parkway, Oakland, CA 94608
Special Offer
SAVE 15% TODAY!
Extended Stay America - Oakland - Emeryville
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #23 of 48 Hotels in Oakland
A recent review
5 of 5 stars reviewed 4 weeks ago
Sreenivasulu P
Add Photo Write a Review

111 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    30
    21
    11
    12
    37
See reviews for
25
11
6
51
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (23)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (24)
All months
There are newer reviews for Extended Stay America - Oakland - Emeryville
See the most recent reviews
1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I came here on a business trip from India. I was wondering about the food . But this hotel has a great kitchen ,shops and malls are near by, Brought Indian grosses and cooked my self. Very friendly and helping staff. Jay Rana is the manager who always come with a smile and very helpful. Tina and Jazmine are the... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Greetings from Extended Stay America! We certainly appreciate your review and sharing your most recent stay. I am delighted to hear that the hotel provided a great spot for all your needs. Yes, our location is located conveniently to nearby shopping area where our guests can easily find all their necessities. It is such a joy to read how much... More 

Emeryville, California
4 of 5 stars Reviewed 4 weeks ago

Extended Stay America, in Emeryville is the best you can look for in a hotel which also gives you an option to cook at your convenience. Its just beside Target and other establishments that makes it convenient to live here (more so when you don't have a car). The place is also close to BART station which makes it easy... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you for your time in providing a very informative review for future guests. You've provided some wonderful advice including room amenities and other establishments in the area. I know I always like to hear first hand about a property so we appreciate you sharing your thoughts. It was a pleasure to know how much you enjoyed your visit with... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Bad service, cockroaches in the room, they don't clean the room every day, bad service in the front, smell to cigarette everywhere, expensive for the quality offered and it is located in a dangerous area. In summary a bad hotel and bad experience.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Greetings, Jaime. Thank you for staying with us and writing a review of your stay. I am sorry to read your comments about your experience. Guest satisfaction is truly one of the main priorities of our team, and it was certainly a disappointment to find that we let you down. We continue to receive feedbacks from our guests and that... More 

Bogota, Colombia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 27, 2015 via mobile

Isolated, dirty and bad customer service..... We stayed there for 2 nights, the room never was cleaned by the housekeeper, we had to sleep in a room smelling to cigarrete with no available options for change it and also noisy, yesterday i saw a cockroache triying to sleep, look for other options!!!

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Hi Marcela, Thanks for taking the time to post a review on your recent visit to our hotel. Your feedback was certainly appreciated. We take all feedback seriously and use it as a learning tool. We focus on what we can change and do better. I hope we will have the opportunity to welcome you back to our hotel and... More 

Fairplay, Colorado
1 review
4 of 5 stars Reviewed June 27, 2015

My daughter and I were vacationing and because of a reservation error found ourselves with no room for the night. After a very frightening experience in downtown San Francisco, we made our way to Oakland. Jay, the manager, was very kind and helpful. He made sure we had everything we needed. Our room was clean and comfortable.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Hi Cindy, Let me begin by thanking you for choosing to stay at Extended Stay America, Oakland. I was delighted to hear that your recent visit was comfortable and enjoyable. Customer service is an area that we excel in and I am glad that your review highlighted our value, service, and hospitality. Thank you for your time and will see... More 

Emeryville, California
1 review
4 of 5 stars Reviewed June 20, 2015

I like this location. I have been here almost 3 months on a business contract. It is secure. When there are changes, management--Jai notifies guests timely and he is very efficient, dedicated and professional. A person with his level and genuine commitment are usually promoted. The remainder line staff are friendly and consistently professional and authentic when it comes to... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Hi Tiffany, We couldn't have asked for a better review of your stay at Extended Stay America, Oakland-Emeryville. Thank you for taking the time to write and share your experience of fabulous service and our great staff. Our team looks forward to greeting all of our guests and welcoming them for a wonderful stay with us. We are also thankful... More 

1 review
1 of 5 stars Reviewed June 16, 2015 via mobile

The manager Jae is very racist and uninterested in customer service. He very angrily dismissed my request saying he had 'other' guests that he had to make welcome. After asking him twice why couldn't he help me, he told me "ma'am I'm going to have security drag you out and shoot you".

Was this review helpful? Yes
Emeryville, California
1 review
3 of 5 stars Reviewed June 10, 2015

This hotel is good.My room is big enough.Kitchen is attached with my room so I can cook whatever I want.I also like 50" TV and king size bed.Location is also good just in front of Target and best buy. Only problem is room service is done only once in week!!!!!!!!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our housekeeping services were not to your satisfaction. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Fresh towels and other linens can also be requested at the front desk... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed June 10, 2015

I'm here on business. the hotel is convenient for transportation and shops. the staff is very courteous and helpful. If i have a problem, they fix it quickly. Jay and jasmine and the weekend night clerk is also(I don't know her name). Any question I have they have a answer for me. With traveling at so many different hotels it... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our TV channel selection was not to your satisfaction. Still, I’m glad you had a comfortable and enjoyable stay overall. I am proud of our staff for providing you with friendly and accommodating customer service. Thank you again for your kind words. The staff... More 

Cypress, California
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 10, 2015

All I expected was a clean hotel, but I was wrong. This place is filthy and smelly. It looks nice from the outside, but it looks like it hasn't been cleaned or unkept since it opened. I checked in at 3:30, and my non smoking queen reservation was sold out. They were going to put only floor 4 which is... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry to hear about the condition of your room and that we failed to meet your expectations. To prevent this from happening again, I am reviewing our check-in procedures with our team as well as making sure our hotel is cleaned to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (8)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Oakland
1.0 mi away
Hilton Garden Inn San Francisco/Oakland Bay Bridge
0.9 mi away
HYATT house Emeryville/San Francisco Bay Area
0.6 mi away
Courtyard by Marriott Oakland Emeryville
Show Prices
Show Prices
Show Prices
0.8 mi away
Four Points by Sheraton San Francisco Bay Bridge
3.8 mi away
BEST WESTERN PLUS Bayside Hotel
3.8 mi away
Executive Inn and Suites
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay