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All 48 Oakland hotels

Extended Stay America - Oakland - Emeryville

2.5 of 5 Hotel   |   3650 Mandela Parkway, Oakland, CA 94608
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Ranked #24 of 48 Hotels in Oakland
A recent review
4 of 5 stars reviewed 2 weeks ago
Chris T St. John's, Canada
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83 reviews from our community

Traveler rating
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    10
    10
    29
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20
8
5
34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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St. John's, Canada
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I looked everywhere for a hotel/motel near downtown oakland and san fransisco. I found this hotel for 120$us a night and i was more than happy. The parking is free and comes with a small grab and go breakfast. The hotel was situated close to target, best buy, and a few more box stores. a small mall is just around... More 

Was this review helpful? Yes
Oakland, California
1 review
1 of 5 stars Reviewed 2 weeks ago

I have stayed at Extended stay hotels in other cities 3 times in the past, and would recommend them to anyone; however, this hotel is poorly managed. That is the only reason there could be so many problems with this property. There were numerous break-ins and thefts in the parking lot. My own vehicle was literally cleaned out 6 parking... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

It looks good and clean. Housekeepers were great and staff were very supportive. They maintain rooms very clean. They have a great Hotel manager/Jay, ensures everything perfect. Walkable to Best Buy and Target.

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1 review
5 of 5 stars Reviewed 3 weeks ago

I have checked in Extended Stay America “Oakland Emeryville” from Jan 19th. This is placed in the best location where we have all the stores nearby. Also the location is good for the commuters who wants to use the bus and BART, all are within the vicinity of extended stay. It’s a comfort place to stay and is leaded by... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed January 26, 2015

Hotel is situated a place near to Emeryville, just a walking distance. Hotel staff is too much friendly and supportive. They would guide you for each and every help needed. Room furniture is good also. They maintains rooms clean.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you so much for sharing your experience with us. I am proud of our staff for making every effort to make your stay as pleasant as possible. Extended Stay America strives to make a difference for all our guests. This is what we do best, to care and make every guest feel at home. Once more, thank you for... More 

Riverside, California
1 review
2 of 5 stars Reviewed January 16, 2015

I stayed here because I was working out of town and this was the only place with vacancies. Room was a typical 2 star with lumpy mattresses and worn furniture. It was nice having a kitchenette but you had to call the front desk to ask for pots, pans, plates, etc. Silverware wasn't very clean.

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Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your stay with us was not pleasant. I am looking into the mattress issue and also the delivery of pots and pans you had mentioned. I've discussed your comments with our staff, and we are working towards improving the standards to make it a 'home away from... More 

Cardiff, Wales, United Kingdom
1 review
5 of 5 stars Reviewed January 5, 2015

The staff in the hotel is so friendly and helpful. most of the time they offer help and being friendly. In general the environment was excellent. I really recommend this hotel if you want to stay for more than month or medium term. I stayed there 100 days and was really good.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you so much for posting a review of our property. I'm thrilled that your stay with us was pleasant. In Extended Stay America, we make every guest feel at home. This is what we do best. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our... More 

Hawaii
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2014

Okay, this is your basic aparthotel, with basic rooms. However, the location is very good for getting to San Francisco easily, for shopping, eating, movies, etc, with a car. The room we stayed in had a kitchenette and a full fridge. Showers were hot, AC worked, staff friendly. There was a slight smell of smoke in our room when we... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that your room had a smoke odor. Please accept my apology. To ensure that a situation like yours doesn't happen again, my housekeeping team is being re-trained to deodorize our rooms, more if necessary, so that rooms have a fresh scent to it.... More 

Goodyear, Arizona
2 reviews
1 of 5 stars Reviewed November 6, 2014

This establishment could use several lessons in customer service. My room was to be nonsmoking yet it reeked of cigarette smoke. The resolution was Febreeze. The wall next to the toilet in the bathroom had vomit on it. The bedside table was sticky with beverage glass rings. The kitchen utensil were woefully inadequate. I stayed 4 nights and was charged... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Charlene - Thank you for bringing this to our attention. We are very sorry to hear about the cleanliness on your room. We will review our cleaning procedures with our housekeeping staff to ensure your experience is not repeated. Thank you again for your feedback. To discuss further, please contact us at emy@extendedstay.com. We do hope you will choose to... More 

Bellevue, WA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed October 21, 2014

The only reason I am giving this two stars instead of one is that at the end of our stay the desk staff did admit to an overcharge and reimbursed us. This was after several contacts were made with the hotel itself and with the discount site we booked through. We booked a king room (several days in advance) and... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not get the room you paid for. As this hotel’s manager, I can assure you that I have re-trained my front desk to staff... More 

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Additional Information about Extended Stay America - Oakland - Emeryville

Address: 3650 Mandela Parkway, Oakland, CA 94608
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Oakland - Emeryville 2.5*
Number of rooms: 149
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Also Known As:
Extended Stayamerica Oakland-Emeryville Hotel Oakland
Extended Stay America Oakland
Extended Stay Oakland
Oakland Extended Stay

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