We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Oakland - Emeryville

Hotel website
Hotel deals
3650 Mandela Parkway, Oakland, CA 94608
Special Offer
SAVE 15% TODAY!
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Extended Stay America - Oakland - Emeryville
View Map
Add Photo Write a Review

126 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
El Cerrito, California
1 review
1 of 5 stars Reviewed 1 week ago NEW

I booked this Hotel last minute. I needed to stay only one night because I missed my train from Emeryville to LA. The Staff was very friendly, but the room was terrible. There were actual cockroaches in the room! I would have tried to change rooms but I did not notice until the middle of the night and needed to... More 

Helpful?
Thank Miriam C
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 7, 2015

This hotel was generally clean, but not very comforting. It is also located next to a highway, which can be rather loud at night. The complimentary breakfast consisted of breakfast bars and muffins. The location, however, was convenient to stores, as well as the rest of the Bay area.

Helpful?
1 Thank Matt P
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you for posting a review of our property. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, I will be sure to share your feedback regarding our grab-and-go breakfast with our corporate office. The staff and I appreciate your comments, as it will only help us to improve. We hope that... More 

Port Townsend, WA
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 24, 2015 via mobile

I like this hotel. It's quiet and comfortable. The beds are kind of stiff, but not that bad. There was a little issue on the mix up of cleaning days, but one of the managers straightened it out. I did have an issue with one of the day managers, he was really rude and treated me not the way a... More 

Helpful?
Thank HarryEOD
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies for the service issues you experienced. I will make sure we are providing each guest with professional customer service moving forward. Still, I am glad you had a positive stay overall and enjoyed our convenient location. Your feedback is very... More 

Honolulu, Hawaii
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 26, 2015

I have three travelers staying here. blood on the carpet. beds like boards. smoky smelly rooms. blood on the toilet. dangerous area. had to remove shower head to get water to come out. filthy, disgusting. there were no other hotels available in the area within our price range for government travelers. I can't get them out so they need to... More 

Helpful?
1 Thank biz_all_over
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that your recent stay with us was not satisfactory. Please accept my apology. I have noted the issues you mentioned and have proceeded with an action plan. To make sure this doesn't happen again, I am working with our housekeeping and... More 

1 review
1 of 5 stars Reviewed October 19, 2015 via mobile

Horrible experience... This was the worst hotel I've ever stayed in and will never stay at this chain of hotels ever again. First I was put into a smoking room and I hate the smell of cigarette smoke... I asked for a non smoking room and since the room was booked through Priceline I was told not possible... Also they... More 

Helpful?
Thank George F
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you for providing us with details about your experience. I was disheartened to read that you did not enjoy your stay with us. Please accept our apologies. I am sorry we could not move you to a non-smoking room as all of our non-smoking rooms were booked. Moving forward, I will make sure we are closely monitoring our room... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed October 3, 2015

I really enjoyed my stay at this Hotel over one month duration. Everyone on the staff (lobby, behind the desk & securities) was helpful and friendly in nature. Hotel location is very good & easy to go to nearby restaurants, best buy, and grocery store. Also you could use Emery Go Round (free shuttle) which come nearby and its short... More 

Helpful?
Thank Chandru R
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you for taking the time to write your review of our property. We really appreciate your comments regarding our friendly customer service as well as our convenient amenities. I’m thrilled we were able to accommodate your needs with a home away from home experience! The staff and I would like to thank you again for posting your review. We... More 

Appleton, New York
1 review
5 of 5 stars Reviewed September 28, 2015

This is my second stay at Extended Stay America Hotels. I stayed in Extended Stay in Chicago a year ago and this Extended Stay in Oakland-Emeryville is far more the cleanest, friendliest, and nicest Extended Stay Hotel. I am here visiting with my son for his sisters wedding and I was happy to be welcomed at the very sight from... More 

Helpful?
Thank Rebecca Harris H
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 5, 2015 via mobile

Enjoyed my recent visit with my family. The staff was accommodating and hotel was nothing as described by many in the forums. I knew the hotel is not a 5 star and thus did not expect service and accommodation to be like. For the price the hotel was good and clean. I will return again to the hotel and would... More 

Helpful?
Thank janmejayasrana
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that you found our hotel to be a great value! I’m so pleased to read that you enjoyed our friendly customer service and comfortable rooms. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

Fresno, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2015 via mobile

staff was extremely nice at check in. My room is clean. Close (walking distance) to grocery store and fast food restaurants and a target. It is close to both 580 and 880 freeways, but well insulated so you don't hear the freeway noises. I highly recommend.

Helpful?
1 Thank lisa_rose559
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location and friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chantilly, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 2, 2015

Checked in on a Sunday afternoon in what appeared to be a cleaned room with clean sheets and a brand new mattress pad. The towels were slightly stained and the sheets looked like someone had spilled inked spots on them. The first night was fine and I received no bites. However, Tuesday morning I awoke with gigantic welps on my... More 

Helpful?
2 Thank MichelleLynette
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be working closely with our housekeeping staff and outside vendor to ensure the mentioned cleanliness issues are eliminated. Our team is committed to satisfying our guests, so... More 

Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Oakland
1.0 mi away
Hilton Garden Inn San Francisco/Oakland Bay Bridge
1.3 mi away
Inn at Temescal
Inn at Temescal
#2 of 48 in Oakland
5.0 of 5 stars 21 reviews
0.9 mi away
HYATT house Emeryville / San Francisco Bay Area
Show Prices
Show Prices
Show Prices
3.8 mi away
BEST WESTERN PLUS Bayside Hotel
0.8 mi away
Four Points by Sheraton San Francisco Bay Bridge
0.6 mi away
Courtyard by Marriott Oakland Emeryville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay