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All 47 Oakland hotels

Extended Stay America - Oakland - Emeryville

2.5 of 5 Hotel   |   3650 Mandela Parkway, Oakland, CA 94608
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Ranked #27 of 47 hotels in Oakland
A recent review
3 of 5 stars reviewed 3 weeks ago
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  • Reviews (70)
  • Photos (19)
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70 people have reviewed this hotel

Traveler rating
    17
    11
    8
    8
    26
See reviews for
16
6
5
27
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Thousand Oaks, California
1 review
1 of 5 stars Reviewed 4 days ago NEW

We did not get the type of room we reserved and there was blood on one of the pillow cases as well as the bedspread. The one on the pillow case was very obvious! Problems programming our room keys which took several attempt and no apology for the wait.

Was this review helpful? Yes
Houston, Mississippi
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We lived in Texas and were visiting San Francisco for vacation. We always live in extended stay for various reasons. Staying in this hotel for two nights was horrible experience. Lady at the reception was rude, she gave us key after charging full money for two nights. The reception is too dirty, looks like they never clean the carpet in... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

Thank you for your recent review of your stay. Please accept my sincere apologies for the cleanliness and maintenance issues in both your room and our lobby. In response to your feedback, I will be sharing your comments with our maintenance and housekeeping staff so that they can resolve the numerous issues in your room. As well, the poor service... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a week while I searched for an apartment in SF. Chose this place because of the lower price and it allows pets. Good: Location - across the street from Target, short walk to the bus which will take you across the bay, or the Emery-Go-Round (FREE shuttle) to get to Bay St shops, IKEA, etc. Near the... More

Was this review helpful? Yes
Sacramento, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Where to begin with this place..so much to say! Horrible experience checking in, and it just goes downhill from there! After I paid (they require payment in full upon checking in, I understand why now), received my key, and then went to my room. After sticking the key in, and going to open the door, the latch was on. I... More

Was this review helpful? Yes
Los Angeles
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 9, 2014

Problems are a normal occurrence in life. Businesses have problems. I judge a business not by the number of problems they have, but by how they're handled. When I arrived, there was a terrible noise in the water pipes. That was resolved by morning. Good news. We did discover that two electric plugs were inoperable. They happened to be the... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Oakland - Emeryville, responded to this review

We appreciate you taking the time to write a review of your experience with us. We are sorry to hear that your maintenance issues were not addressed. In response to your feedback, we have revamped our maintenance program, allowing our maintenance staff more time to address issues, such as yours. We are grateful for the feedback you provided so we... More

new jersey
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 1, 2014

The hotel was one step up from a shelter...When i arrived there were people sleeping in the lobby..The elevator to my floor was filthy...i was so tired from my long flight in that i tried to overlook this but when i opened the door to my room ...I was devastated...The rug smelled musty and the kitchen unit was not cleaned...food... More

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 30, 2014

Staff was very nice and upgraded our room for free when they saw they had a two bed available. Room was decent and clean. Quiet even though it was next to the freeway. Close to freeway and other popular stores. The breakfast wasn't the best very very sweet but the coffee was good.

Was this review helpful? Yes 1
Folsom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 17, 2014 via mobile

Extremely unclean rooms. Bad beds with springs. Foul odors. Broken fixtures. Don't believe me??? Well then, waste your money, fool. I stay in hotels on a regular basis for business, and honestly, this one is by far the worst I've run across. What makes it insulting is the indifference given my "gripes" by the staff.

Was this review helpful? Yes 2
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 16, 2014

I made a reservation for a non-smoking king bedroom weeks in advance through the SWA site, and naturally I received a confirmation. When our flight was delayed I called to confirm that we would be there and the person behind the desk reassured me that she would hold our room and guaranteed late arrival. When we finally arrived at the... More

Was this review helpful? Yes 3
Bangalore, India
Contributor
14 reviews 14 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 26, 2014 via mobile

The location is good, well connected by public transport. 4.20$ one way, you can reach downtown SFO. Target is just across the street and so is Panera bread. To have a car is advisable for your to roam around the area and get to some good food joint. The place is also quiet and safe. Issue is the cleanliness of... More

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Oakland - Emeryville

Address: 3650 Mandela Parkway, Oakland, CA 94608
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Oakland - Emeryville 2.5*
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Also Known As:
Extended Stayamerica Oakland-Emeryville Hotel Oakland
Extended Stay America Oakland
Extended Stay Oakland
Oakland Extended Stay

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
149

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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