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Homewood Suites by Hilton Oakland-Waterfront

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1103 Embarcadero, Oakland, CA 94606
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Homewood Suites by Hilton Oakland-Waterfront
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Homewood Suites by Hilton Oakland-Waterfront
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553 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Howell, Michigan
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

The entire staff is friendly and helpful. Some guests are completely rude and intolerable while others are simply rude. If the staff moved to a different hotel, I would stay at that hotel instead. They make it a point to know my name and greet me whenever I come or leave. The hotel is what I would expect, but the... More 

Review collected in partnership with Homewood Suites by Hilton

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Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel met every expectation we had when we arrived. The rooms were clean, fresh, and very spacious. The staff was more than accomodating. The complimentary breakfast left something to be desired, not many choices and basically frozen entrees served. Coffee, juices, cereals, etc were normal service items and kept filled. Overall, a very relaxing and pleasant experience.

Review collected in partnership with Homewood Suites by Hilton

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Azusa, United States
1 review
5 of 5 stars Reviewed 1 week ago

We got the two room suite as we were visiting our daughter and she was able to stay with us. The breakfast was great and saved both money and time in our day. Nice setting as well by the water. Room was very clean and the kitchen area was nice to have.

Review collected in partnership with Homewood Suites by Hilton

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Perrysburg
1 review
2 of 5 stars Reviewed 2 weeks ago

Room faced busy highway was extremely expensive for the price. Though there were rooms facing the water available the additional cost was extremely prohibitive. Very little purchase from the in house store. Hotel took us to the local store in a bad neighborhood to purchase for free but left us standing in a bad neighborhood for 30 minutes waiting for... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
New York City, New York
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So…I had a really pleasant stay at the Homewood Suites in Newark, CA and was really happy with guest services there and was looking forward to this stay because I’d booked a water view room and the hotel is on the harbor and I figured I was in store for a relaxing weekend. Unfortunately, from check in to check out,... More 

Was this review helpful? Yes 2
Columbus, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The location is not the greatest, but there is water and boats right behind the hotel. The hotel has tables and chairs where you can sit and enjoy the view. We stayed here on our trip to San Francisco. It was wonderful. We enjoyed the breakfast they served. The staff was amazing. Breakfast staff, housekeeping, front desk all very helpful.... More 

Was this review helpful? Yes 1
Las Vegas, Nevada
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I have traveled quite a bit including internationally and never had this happen to me, nor do I want to repeat it. I reserved and prepaid for a waterfront room for June 12 and 13. I was going to attend a workshop in Oakland for the weekend. I arrived late after flying on a late flight. When I arrived about... More 

Was this review helpful? Yes 1
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Guest, I am the Director of Sales & Marketing, I would like to personally apologize this occurred and for any inconvenience this may have caused you. We typically do not have problems with our system shutting down. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at... More 

Phoenix, Arizona
3 of 5 stars Reviewed 4 weeks ago

The area of town seemed very sketchy, and the road it's on is very dirty. The food was nothing special, the tables were often very dirty and you have to put your own dishes away, often having to touch other peoples dirty plates. The elevator often started to move before the door closed. The suite was spacious, but the bathrooms... More 

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of amenities/services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this right. More 

Hyattsville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is hotel is nice for relaxing. The complimentary breakfast, the kitchenette, and the Manager's evening reception helps save money. My family and I drove across country for my son to attend a program at UC Berkeley. While he was there my husband, daughter, and I felt right at home here. The Marina view was so beautiful...we would choose this... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Guest, Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a couple of nights here on our way through the SF area and found the hotel clean, bright and adequate for our needs. Kids liked the pool area and the free breakfast was plentiful and good quality. A bit of a rush on the weekend with lots of people trying to get served at once but apart from that,... More 

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Guest, Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. More 

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