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Homewood Suites by Hilton Oakland-Waterfront

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1103 Embarcadero, Oakland, CA 94606
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Homewood Suites by Hilton Oakland-Waterfront
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Homewood Suites by Hilton Oakland-Waterfront
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546 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Vegas, Nevada
2 of 5 stars Reviewed 2 days ago NEW

I have traveled quite a bit including internationally and never had this happen to me, nor do I want to repeat it. I reserved and prepaid for a waterfront room for June 12 and 13. I was going to attend a workshop in Oakland for the weekend. I arrived late after flying on a late flight. When I arrived about... More 

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Phoenix, Arizona
3 of 5 stars Reviewed 5 days ago NEW

The area of town seemed very sketchy, and the road it's on is very dirty. The food was nothing special, the tables were often very dirty and you have to put your own dishes away, often having to touch other peoples dirty plates. The elevator often started to move before the door closed. The suite was spacious, but the bathrooms... More 

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of amenities/services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make this right. More 

Hyattsville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is hotel is nice for relaxing. The complimentary breakfast, the kitchenette, and the Manager's evening reception helps save money. My family and I drove across country for my son to attend a program at UC Berkeley. While he was there my husband, daughter, and I felt right at home here. The Marina view was so beautiful...we would choose this... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Guest, Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spent a couple of nights here on our way through the SF area and found the hotel clean, bright and adequate for our needs. Kids liked the pool area and the free breakfast was plentiful and good quality. A bit of a rush on the weekend with lots of people trying to get served at once but apart from that,... More 

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Guest, Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. More 

Portland, OR
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Oakland isn't a great city for hotels, and this is not a great Homewood. The decor is tired, and everything in the rooms looks old, from the dial-type microwave to the springy, too-soft mattress. Walls are thin, and noise from the hall and overhead room is annoying, I had a nice harbor view and imagine the freeway side would be... More 

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We do plan on going through a renovation this year. We appreciate your feedback and I will be... More 

Winchester,VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Complimentary breakfast and dinner are great. Overall, I enjoyed my stay there. Staff is great! Location is very convenient! Nice people and great environment. We will definitely return to the Homewood Suites!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. Darcella Wright More 

Red Bluff, California
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We find Homewood Suites to be a consistently good experience. Travel with our grandchildren and book the 2 bedroom 2 bathroom suites. Front desk and housekeeping staff great. Breakfast is varied and satisfies everyone. Clean rooms. nice pool areas. This property is conveniently located near the freeway and Jack London Square. Stayed here for a trip to Alcatraz. Toke the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We look forward to having you back. Darcella Wright More 

1 review
4 of 5 stars Reviewed 1 week ago

I use a wheelchair for mobility and often find lodging establishments lacking in accessibility. This hotel was very good in this regard meeting most 2010 ADA standards. The staff was friendly and helpful.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. I am glad to hear we were able to meet your ADA needs. Darcella Wright More 

1 review
4 of 5 stars Reviewed 1 week ago

We were here attending a religious conference. Pleasantly surprised at the complimentary managers special in the evening. We found the staff (Jessica and the driver, I can't think of his name) pleasant and ready to assist. The food for breakfast and dinner was good. We definitely would appreciate if they could have turkey meat products (sausage, bacon, turkey ham, etc.)... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. I will share with Jessica and the drivers of you comments. We look forward to having you back with the Homewood. More 

Saint Louis, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The internet connection in my room was poor. It repeatedly disconnected from my phone and laptop. The butter packs at breakfast were frozen and unable to use on my french toast and waffles. The hallway on my floor was poorly repaired and its appearance was moreover of a hotel hallway of a $50 motel by the airport.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We’re very sorry this occurred. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. Your feedback will be taken into consideration and we’ll be reaching out to you to make this right. Darcella Wright More 

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