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Homewood Suites by Hilton Oakland-Waterfront

3.0 of 5 1103 Embarcadero, Oakland, CA 94606
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Certificate of Excellence 2014
Homewood Suites by Hilton Oakland-Waterfront
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Homewood Suites by Hilton Oakland-Waterfront
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488 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norfolk, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Do not stay here, they have bed bugs. The staff at the front desk was very nice, but I was not getting another room. We packed our bags, got another hotel and washed every piece of clothing we had with us. We ended up staying up until the wee hours of the morning doing this. I will be interested to... More 

Was this review helpful? Yes 1
Washington, United States
1 review
4 of 5 stars Reviewed 1 week ago

Set in Oakland next to the water near Alameda this hotel provides a convenient location for Oakland, San Francisco and Alameda. About 6 miles to OAK. Wonderful staff and quiet, clean rooms with internet.

Review collected in partnership with Homewood Suites by Hilton

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Columbia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel was excellent both in terms of the cleanliness, courtesy and helpfulness of the staff and quality of the food both at breakfast and at dinner. I would recommend it to anyone. Also, the view of the Bay was outstanding.

Review collected in partnership with Homewood Suites by Hilton

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Solon, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

the reps should explain that the ONLY bathroom is only accessible THROUGH the master bedroom. If you have a guest using the couch, they have to enter the ONLY bathroom THROUGH the master bedroom. Very disappointing.

Review collected in partnership with Homewood Suites by Hilton

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Montreal, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I reserved a one bedroom suite through Hilton reservations at $115.00 per night for 19 nights. When we arrived at the hotel at 12:00 mid-night, we were advised that the rate would be $179.00 per night unless I proved that I was affiliated with a charitable organization, which I never heard of. I told the night receptionist that I am... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and I will be reaching out to you in order to make... More 

SAN FRANCISCO, CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I truly enjoyed my stay at Homewood Suites by Hilton in Oakland, CA! For my one-night stay, upon arrival, the night crew was great - Ryan was very nice and made my check-in so smooth and Jessica was so friendly and extremely helpful with my needs. Thanks Jessica and Ryan! I also watched a Warriors basketball game in the lobby... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Thank you very much for your detailed comments about your recent stay. We appreciate your feedback as this is the best gauge by which we can measure our success and make changes where necessary and appropriate. We will certainly share your insights with the entire team and hope that we will have the opportunity to welcome you back soon. Darcella... More 

Gilroy, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

If it wasn't for the fact that they screwed up on the billing, I would rate this hotel Very Good. But they screwed up and refused to fix it costing me over $100 in bank overdraft fees. They were supposed to charge two different credit debit cards but charged it all to one and I'm still waiting for the manager... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

I would like to apologize we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and will certainly share your comment with the rest of the staff.... More 

Hayward, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Although, we live locally, we choose to stay here for the New Year just for a little get away. Overall, very nice hotel and friendly staff. The rooms are clean and the bed was very comfortable. The back of the hotel faces the waterfront, which is really nice.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

Dear Guest, Thank you for your stay at the Homewood Suites and for taking the time to share your comments. We sincerely appreciate your feedback and your kind words. We take pride in providing every guest with a great experience we hope to see you back soon. Darcella Wright More 

Oakland, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This stay could have been so much better had there not been a issue with my room not being ready, elevator being out of service, housekeeping overlooking stains, and an unfriendly late evening front desk person. I expected much more from a Hilton property.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

I would like to apologize we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at Homewood Suites. We appreciate your feedback and will certainly share your comment with the rest of the staff.... More 

Tucson, Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We checked in Christmas Eve and received a free salmon dinner, it was great. Had a room overlooking the boats.The rooms are bright and welcoming and the bed was comfortable. Good selection for breakfast and a very nice setting, will stay here again when in the area.

Was this review helpful? Yes 1
Darcella W, Director of Sales at Homewood Suites by Hilton Oakland-Waterfront, responded to this review

We are very pleased you enjoyed your stay with our hotel. We strive to get to know each of our guests. will certainly share your comment with the rest of the staff. I hope that we will have the opportunity to welcome you back soon. Darcella Wright More 

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Additional Information about Homewood Suites by Hilton Oakland-Waterfront

Address: 1103 Embarcadero, Oakland, CA 94606
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Oakland-Waterfront 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Homewood Oakland Waterfront Hotel Oakland
Homewood Suites Oakland
Homewood Hotel Oakland
Hotel Style:
#3 Business Hotel in Oakland
#3 Best Value Hotel in Oakland
#3 Romantic Hotel in Oakland
#4 Family Hotel in Oakland

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