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All 47 Oakland hotels

Courtyard by Marriott Oakland Downtown

3.0 of 5 Hotel   |   988 Broadway, Oakland, CA 94607
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77%
Ranked #9 of 47 hotels in Oakland
A recent review
4 of 5 stars reviewed 3 days ago
E M Idaho Falls, Idaho
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154 people have reviewed this hotel

Traveler rating
    47
    69
    24
    9
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Idaho Falls, Idaho
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We ended up with a King and sofa bed instead of 2 queens, so I think our room was a little smaller, and with 2 adults and 2 kids, probably should have stuck with the larger... but it was otherwise great. They tried to accommodate putting us near our other friend's room. Our AC was broken and they fixed it... More

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Albany, Oregon
Top Contributor
61 reviews 61 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

If you need to be near the Federal Building, this is a good location; only 3-4 blocks away. Hotel staff was friendly and super accommodating! They allowed me to check in almost 3 hours early! Walked to Lake Merritt from hotel. Not much else to do around here and staying in at night seems like a good idea.

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Long Beach, California
Top Contributor
109 reviews 109 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is located in the downtown Oakland, in the mids of the China town. Bart is close by. Parking is valet off the 9th street . Large lobby with a small convenience store, cafeteria serving hot food and beverages, fitness center. About 5 min to interstate. Free wi- FI. Rooms are large with flat screen, desk. Coffee bar in the... More

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Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for your feedback. I’m glad to hear that you found our staff friendly and helpful, and that you found our hotel clean. We know the importance of having a clean, comfortable hotel while traveling. I hope to see you again during your next trip to Oakland! More

1 review
3 of 5 stars Reviewed 2 weeks ago

I am not a big fan of the Courtyard, and this one is even I little bit worse than others I have been. It's a little bit over priced and you don't get what you are paying for. The bed sheets and the bath counter were notably stained. This makes me belive the rooms are old.

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Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for your comments. I’m sorry to hear that your experience didn’t meet the high standards our guests have come to expect. I can assure you that this experience is not typical of our hotel and I invite you to stay with us again on your next trip to Oakland. More

Washington, DC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really like this hotel. It's reasonable, the rooms and beds are very comfortable, the staff has always been helpful. The rooms are clean. I like the free Hi Fi and the refrigerator in the room. I have stayed here many times; it is my go-to hotel when I am in the East Bay. I just wish there was a... More

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Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for the review! I’m happy to hear that we’re your hotel of choice in the area. Thanks for passing along your feedback about the mirrors, I’ll be sure to pass your comments along to our team. We hope to see you again soon! Monika More

Malibu, California
Top Contributor
228 reviews 228 reviews
46 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Seldom any surprises with a Courtyard Marriott. Nothing special--no style or ersonality--just a standard room and property. Great location near Bart, ChinaTown and Jack London Square. 5 Expectations: Clean, Comfortable, Positive staff, Quiet and Free Wifi. I don't expect vending machines to charge $2.50 for a soda. Takes review to 3 stars. Front desk is sometimes empty and it takes... More

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Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for taking the time to review your stay. I’m glad that you found our hotel to be clean, comfortable and quiet. We strive to meet these expectations because we know the importance of having a comfortable resting place while traveling. I hope you’ll stay with us again next time you’re in Oakland! More

Vancouver, Canada
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

There's nothing wrong with the hotel itself; it's clean and it's located in a convenient spot. It's the staff that have caused me to give this hotel such a poor review, and because of the staff here, I will never return. I have NEVER had such a HORRIBLE experience at a hotel in my life, and I've been an annual... More

Was this review helpful? Yes 1
Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for taking the time to let us know about your stay. I’m sorry to hear you didn’t experience the high level of customer service that our guests have come to expect from us. I can assure you that your comments will be passed along to the team. Based on the information I received from the staff while trying... More

US
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 17, 2014

Normally stay in the Big Brother across the street but comp. cutting costs. Great value hotel. Has fitness center, restaurant with Starbucks coffee, free wi-fi and a print boarding pass in lobby in case you don't have the airline app on your phone. Very quiet A/C.

Was this review helpful? Yes 2
CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for your review. You commented on all of the amenities our guests love – free WiFi, boarding pass printing station, Starbucks coffee and more! I’m glad to hear you enjoyed your stay and we hope to see you again next time you’re in Oakland. Thanks again, Monika More

Southern Oregon
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed at this Courtyard for two nights while in town for a wedding. Upon arriving the valet service was great. Check-in was easy. Room was immaculate. I love staying at Marriotts because the beds are ALWAYS comfortable, and this was no exception. The room had a mini-fridge, which was not well advertised, so a pleasant surprise to us. The... More

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CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for taking the time to review your stay! I’m pleased to hear that you found our hotel comfortable and accommodating. We love hearing feedback from our guests, it helps us make sure we’re providing the standard of service that Courtyard guests have come to expect. Thank you for your comments about the ironing board and hair dryer as... More

Clovis, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014

First of all, the customer service was AWESOME!!! The clerk was friendly & when my mom wanted to pay (she didn't know I had already paid) he quickly quipped " No charge for awesome moms"! Of coarse she new that wasn't true but he made her day. He,also, gave us free parking (usually $25). The hotel is super clean &... More

Was this review helpful? Yes 1
CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for the great review! It’s good to hear that our front desk was able to make a good impression on your Mom. We strive to make sure all of our guests walk out the door with a smile! Thanks for leaving great tips for future guests. I agree, Lake Merritt is a must see. I hope to see... More

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Additional Information about Courtyard by Marriott Oakland Downtown

Address: 988 Broadway, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Oakland Downtown 3*
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Also Known As:
Courtyard By Marriott Oakland Downtown Hotel Oakland
Courtyard Oakland Downtown
Oakland Marriott
Oakland Courtyard

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in Oakland #10 Business Hotel in Oakland
Hotel Class
Official Description (provided by the hotel)
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. ... more   less 
Number of rooms
162

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