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All 47 Oakland hotels

Courtyard by Marriott Oakland Downtown

3.0 of 5 Hotel   |   988 Broadway, Oakland, CA 94607
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76%
Ranked #10 of 47 hotels in Oakland
A recent review
3 of 5 stars reviewed 1 week ago
Olga P Long Beach, California
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151 people have reviewed this hotel

Traveler rating
    47
    66
    24
    9
    5
See reviews for
23
34
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55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Long Beach, California
Top Contributor
101 reviews 101 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel is located in the downtown Oakland, in the mids of the China town. Bart is close by. Parking is valet off the 9th street . Large lobby with a small convenience store, cafeteria serving hot food and beverages, fitness center. About 5 min to interstate. Free wi- FI. Rooms are large with flat screen, desk. Coffee bar in the... More

Was this review helpful? Yes
Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for your feedback. I’m glad to hear that you found our staff friendly and helpful, and that you found our hotel clean. We know the importance of having a clean, comfortable hotel while traveling. I hope to see you again during your next trip to Oakland! More

1 review
3 of 5 stars Reviewed 1 week ago

I am not a big fan of the Courtyard, and this one is even I little bit worse than others I have been. It's a little bit over priced and you don't get what you are paying for. The bed sheets and the bath counter were notably stained. This makes me belive the rooms are old.

Was this review helpful? Yes
Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for your comments. I’m sorry to hear that your experience didn’t meet the high standards our guests have come to expect. I can assure you that this experience is not typical of our hotel and I invite you to stay with us again on your next trip to Oakland. More

Washington, DC
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really like this hotel. It's reasonable, the rooms and beds are very comfortable, the staff has always been helpful. The rooms are clean. I like the free Hi Fi and the refrigerator in the room. I have stayed here many times; it is my go-to hotel when I am in the East Bay. I just wish there was a... More

Was this review helpful? Yes
Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for the review! I’m happy to hear that we’re your hotel of choice in the area. Thanks for passing along your feedback about the mirrors, I’ll be sure to pass your comments along to our team. We hope to see you again soon! Monika More

Malibu, California
Top Contributor
213 reviews 213 reviews
45 hotel reviews
126 helpful votes 126 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Seldom any surprises with a Courtyard Marriott. Nothing special--no style or ersonality--just a standard room and property. Great location near Bart, ChinaTown and Jack London Square. 5 Expectations: Clean, Comfortable, Positive staff, Quiet and Free Wifi. I don't expect vending machines to charge $2.50 for a soda. Takes review to 3 stars. Front desk is sometimes empty and it takes... More

Was this review helpful? Yes
Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for taking the time to review your stay. I’m glad that you found our hotel to be clean, comfortable and quiet. We strive to meet these expectations because we know the importance of having a comfortable resting place while traveling. I hope you’ll stay with us again next time you’re in Oakland! More

Vancouver, Canada
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

There's nothing wrong with the hotel itself; it's clean and it's located in a convenient spot. It's the staff that have caused me to give this hotel such a poor review, and because of the staff here, I will never return. I have NEVER had such a HORRIBLE experience at a hotel in my life, and I've been an annual... More

Was this review helpful? Yes 1
Monika S, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for taking the time to let us know about your stay. I’m sorry to hear you didn’t experience the high level of customer service that our guests have come to expect from us. I can assure you that your comments will be passed along to the team. Based on the information I received from the staff while trying... More

US
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 17, 2014

Normally stay in the Big Brother across the street but comp. cutting costs. Great value hotel. Has fitness center, restaurant with Starbucks coffee, free wi-fi and a print boarding pass in lobby in case you don't have the airline app on your phone. Very quiet A/C.

Was this review helpful? Yes 2
CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for your review. You commented on all of the amenities our guests love – free WiFi, boarding pass printing station, Starbucks coffee and more! I’m glad to hear you enjoyed your stay and we hope to see you again next time you’re in Oakland. Thanks again, Monika More

Southern Oregon
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed June 16, 2014

We stayed at this Courtyard for two nights while in town for a wedding. Upon arriving the valet service was great. Check-in was easy. Room was immaculate. I love staying at Marriotts because the beds are ALWAYS comfortable, and this was no exception. The room had a mini-fridge, which was not well advertised, so a pleasant surprise to us. The... More

Was this review helpful? Yes
CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for taking the time to review your stay! I’m pleased to hear that you found our hotel comfortable and accommodating. We love hearing feedback from our guests, it helps us make sure we’re providing the standard of service that Courtyard guests have come to expect. Thank you for your comments about the ironing board and hair dryer as... More

Clovis, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014

First of all, the customer service was AWESOME!!! The clerk was friendly & when my mom wanted to pay (she didn't know I had already paid) he quickly quipped " No charge for awesome moms"! Of coarse she new that wasn't true but he made her day. He,also, gave us free parking (usually $25). The hotel is super clean &... More

Was this review helpful? Yes 1
CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for the great review! It’s good to hear that our front desk was able to make a good impression on your Mom. We strive to make sure all of our guests walk out the door with a smile! Thanks for leaving great tips for future guests. I agree, Lake Merritt is a must see. I hope to see... More

Santa Rosa, California
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2014

My husband and I have stayed many times at this place. The staff is always helpful. My husband had a motorcycle accident and was using a wheelchair at one point and the guys here helped me so much. I liked how they have the valet service in the front so I don't have to worry a out finding a parking... More

Was this review helpful? Yes 1
CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

Thank you for taking the time to review your stay! I’m happy to hear that you found helpful staff and useful amenities at our hotel. I hope to see you and your husband next time you’re in Oakland. We’ll be sure to get you some extra bacon for breakfast! Thanks again, Monika More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014

I normally don't do reviews often but the moment we walked in the door we had GREAT service. Yeju at the front desk greeted us with a smile, checked us in promptly, and even charged my phone because it was dead (forgot the charger). She was so welcoming and sweet! Next we go to our room which is perfect for... More

Was this review helpful? Yes 1
CourtyardGM1, General Manager at Courtyard by Marriott Oakland Downtown, responded to this review

I am so happy to hear that you enjoyed your stay with us! I will be sure to pass your wonderful comments along to our team, they love hearing feedback from guests. I hope you keep us in mind next time you’re visiting the Fox Theater or downtown Oakland! Monika Starosky More

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Additional Information about Courtyard by Marriott Oakland Downtown

Address: 988 Broadway, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Oakland Downtown 3*
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Also Known As:
Courtyard By Marriott Oakland Downtown Hotel Oakland
Courtyard Oakland Downtown
Oakland Marriott
Oakland Courtyard

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#10 Business Hotel in Oakland
Hotel Class
Official Description (provided by the hotel)
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. ... more   less 
Number of rooms
162

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