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All 48 Oakland hotels

Courtyard Oakland Downtown

3.0 of 5 Hotel   |   988 Broadway, Oakland, CA 94607
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77%
Ranked #7 of 48 hotels in Oakland
Certificate of Excellence 2013
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142 people have reviewed this hotel

Traveler rating
    44
    64
    21
    9
    4
See reviews for
22
31
18
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

I normally don't do reviews often but the moment we walked in the door we had GREAT service. Yeju at the front desk greeted us with a smile, checked us in promptly, and even charged my phone because it was dead (forgot the charger). She was so welcoming and sweet! Next we go to our room which is perfect for... More

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Maryland
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 7, 2014

I was in town for a wedding that was in Oakland so I decided to get a hotel near the action. Having never been to Oakland before, I didn't think twice about booking this hotel. In hindsight, I should've booked a hotel someplace else and it's not because of the hotel, but rather the location and the nearby amenities. The... More

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CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for your review. I’m glad you enjoyed our hotel, we did go through a complete lobby renovation just last year! I’m sorry you didn’t discover the charming shops and cafes in Old Oakland, just across the street from our hotel. If you find yourself in Oakland again, our front desk team would be happy to recommend things to... More

salwm
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2014 via mobile

This hotel is not for people with mobility issues. If you have a vehicle, you are forced to pay a daily fee of $22.00 for valet parking' there is no public parking except for street parking which is difficult to find since this hotel is located in Oakland Chinatown and there are no handicap spaces around this hotel. If you... More

Was this review helpful? Yes 1
CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for taking the time to review your stay with us. We do have parking packages available, which includes valet parking in your room price. Parking in downtown Oakland can be difficult, so we offer valet as an easy alternative. I’m sorry to hear that you had a hard time getting a cup of tea. We do feature Tazo... More

Katy, Texas
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 19, 2014

I chose this hotel because of its wonderful location, it is right in the downtown área where I have appointments and 2 minutes drive to ChinaTown Oakland where I could take good food. The staffs are nice and friendly, room is neatly set up and the Price is reasonable, not a Super 5 stars Marriot but warm and comfortable, really... More

Was this review helpful? Yes 2
CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

I’m so glad to hear you enjoyed your time at our hotel. We look forward to hearing feedback from our guests to make sure we are continuing to provide the friendly and comfortable experience our guests have come to expect. We’re glad you enjoyed your stay and look forward to welcoming you back soon! Sincerely, Monika Starosky More

Florida
Top Contributor
100 reviews 100 reviews
73 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 16, 2014

Stayed here on a business trip to the area. Close to BART, Bus, and Starbucks. The room was OK, nothing special, but a nice TV. Staff was great, very helpful and friendly. The laundry room ventilation could use a good cleaning. It smelled like an old south florida hotel. Very musty. Wifi worked great.

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CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for reviewing your recent stay. I’m glad that you were pleased with both our friendly staff and our free WiFi. Thanks for your comments about our laundry room ventilation. I’ll be sure to pass this information to the appropriate staff so we can make any necessary updates. I hope you’ll stay with us again next time you’re in... More

portland,oregon
Top Contributor
68 reviews 68 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 6, 2014

We stayed here for one night Christmas Eve and after we figured out where the entrance to the hotel was, we were okay.(it may say Broadway street but the entrance is on a side street; we ended up going around the block a couple of times before we figured it out.) Since it was Christmas Eve, most of the places... More

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CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

Thanks for taking the time to review your stay. It’s great to hear such positive comments about our hotel staff. I’ll be sure to pass along your comments. Next time you stay with us, be sure to check out the daily Happy Hour in The Bistro – every day from 5-7pm. I hope you had safe travels back home and... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2014

I am never disappointed by Marriott! No matter the city, Marriott is the way to go! My friend and I stayed here when we went to Not So Silent Night in early December. We were greeted by a very friendly valet attendant and then more smiles when we were checking in. The ladies at reception were super friendly and asked... More

Was this review helpful? Yes 1
CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

It’s good to hear you had such an excellent stay with us! I’m glad you were able to take the BART back from the concert – it’s much more convenient that driving and parking at Oracle Arena. If you enjoy food trucks, we recommend returning to Oakland this Summer when Bites Off Broadway returns every Friday. It’s a great rotation... More

Newtown, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 30, 2013

We were in Oakland for a wedding and this hotel was recommended by the wedding party. We flew into SF and it was really easy to take the BART - about a 40 minute ride. The train station was a quick two minute walk which was great because we got in really late. The next day we went into SF... More

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Bill D, General Manager at Courtyard Oakland Downtown, responded to this review

Janis K, Thank you for your review. What a great reason to be in town. I hope you enjoyed the wedding. Please let us know if we can reserve your stay next time your in town. More

Oakville, Canada
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 19, 2013

This was a very clean spacious room- near Chinatown and some great restaurants. Hotel staff were very helpful -especially with directions to public transport. Too bad breakfast was not included but we found restaurants in Chinatown that were cheap and good.

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Bill D, General Manager at Courtyard Oakland Downtown, responded to this review

Pat L Thank you for your review. I am glad to hear you enjoyed your stay with us. Please let me know when you are in the area again we would love to be your home away from home. More

Laguna Niguel, California
Top Contributor
56 reviews 56 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 28, 2013

We stayed at the Courtyard Downtown Oakland while visiting family in Oakland. The hotel staff is extremely friendly, and the location, right next toOakland Chinatown, is great for "walkaround" shopping. The fitness center is large, but not well equipped, with only three treadmills, one exercise bike, and one stepper, along with a rack of dumbells. No weight machines of any... More

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CourtyardGM1, General Manager at Courtyard Oakland Downtown, responded to this review

We’re happy to hear that you enjoyed your stay with us in Oakland! Thanks for taking the time to let us know your concerns about the equipment in the fitness center. We appreciate guest comments as it’s an opportunity for us to improve our hotel. Thanks again for the great feedback about our service, location and rooms. We look forward... More

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Additional Information about Courtyard Oakland Downtown

Also Known As:
Courtyard By Marriott Oakland Downtown Hotel
Courtyard By Marriott Oakland Downtown Hotel Oakland
Courtyard Oakland
Oakland Marriott
Oakland Courtyard
Address: 988 Broadway, Oakland, CA 94607
Phone Number:
Location: United States > California > Oakland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 48 hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Oakland Downtown 3*
Official Description (provided by the hotel):
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. ... more   less 
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