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Courtyard by Marriott Oakland Airport

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350 Hegenberger Rd, Oakland, CA 94621
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Courtyard by Marriott Oakland Airport
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184 Reviews from our TripAdvisor Community

Traveler rating
    47
    77
    38
    11
    11
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34
51
13
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Oakland Airport
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Vadodara, India
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 13, 2013

Nice business hotel with good rooms and comfortable beds and pillows, cleanliness very good. Breakfast served is OK, not a big variety of options though, but basic and sufficient quantity. The entrance is not particularly good, as you need to drive down from the back side of the hotel to come to the portico and reception. Not the best of... More 

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

ManeeshChandra Thank you for taking the time to write your review on trip advisor. I see that you wanted addtional items for breakfast please let me know whatever suggestions you may have as we are always trying to improve our product. Please let me know if I can make reservations for you next time your in our area. Bill Dalleske... More 

Sacramento, California
Top Contributor
76 reviews 76 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 22, 2013

New, nice and clean with great beds/pillows, walking distance for food. Nice outdoor pool and gym.Has a good food/snack place inside hotel. Don't like the gate entrance from street & exit out.Total hassle. Guess it keeps you safe in a bad part of town.

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Pittsburgh, Pennsylvania
Top Contributor
100 reviews 100 reviews
55 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 4, 2013

Spent a Tuesday and Thursday night here recently due to proximity to Oakland airport. This and all other hotels in the area are very close to the terminal. Hotel staff at the Courtyard is top-notch accommodating and friendly. The Bistro staff is the best I have seen at any Courtyard by far. On the first night there were no issues.... More 

Was this review helpful? Yes 1
Tampa, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 23, 2013

Good service. Clean hotel ,close to airport. Will definitely recommend hotel. The front desk gentleman was very helpful . Got a early morning 4 am shuttle from hotel. Got a good distressed passenger rate from front desk as well as my flight was cancelled. The airline did not get us reduced rates as it was the lack of air traffic... More 

Was this review helpful? Yes 1
Anchorage
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 17, 2013 via mobile

Stayed 1 night on business. Very clean. Nice decor in lobby and bistro. Room was spacious, although the set up is different with the bed facing the windows. Bathroom amenities were skimpy. Just the basics. Very clean. Hallways are kinda noisy though. Everytime someone was going by sounded like it was in my room. $8 for parking I believe. I... More 

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Cincinnati, Ohio
Top Contributor
154 reviews 154 reviews
12 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 10, 2013

This Courtyard was a pleasant surprise, given its proximity to Oakland Airport. It was pleasant and well maintained. Everything was in perfect working order. The front desk staff was pleasant and helpful. The beds were a bit soft, but that seems to be what people want these days (contrary to consistent medical opinion about lack of back support). Rooms were... More 

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Issaquah, Washington, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2013

Only one person manning the desk and hotel requests when I arrived. I had used the "Extra Pillows" request when I had reserved a room online, but none were provided in the room (had the same issue with the Marriott Resort & Spa in Waikoloa, HI so it seems that Marriott in general doesn't pay attention to the online booking... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

We appreciate you taking the time to post a review about your stay at our hotel. After reading your feedback, I am disappointed that your time with us was not satisfactory. Please accept my apologies for the issues you experienced. Our priority is to take care of our guests and provide them with exceptional service it appears that in your... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

I recently stayed with my husband at this hotel for a couple of days for a wedding, and I just had to praise the staffs that were working the day that we stayed here. The front desk was very friendly. I really wanted to mention Hong. We weren’t happy with our first room, but she switched our room right away... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to review our property. I'm pleased that you had a great time and that Hong took such great care of you during your stay at the Courtyard by Marriott Oakland Airport! Our goal is to always exceed expectations, it is always wonderful and motivating to hear great feedback about our team members. Thank you... More 

Linn Creek, Missouri
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2013

Recently I made several room reservations for a family function in the area. The online reservation process was easy and accurate! During our stay we needed directions to some nearby loacatons and the staff was very helpful with their advice. After our stay I had some questions about the billing which were quickly answered by the General Manger to my... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to review our property. I'm so glad that you had a great time and that I was able to assist you with your billing questions. It’s always wonderful to hear that from our guests. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More 

Milpitas, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 26, 2013

My best friend flew in from Hawaii to spend the weekend to shop, shop, and shop. I convinced her that she should fly out of Oakland and so I booked us a hotel stay the night before her flight back so that she wouldn't have to wake up that early. I was a little apprehensive to discover the exact location... More 

Was this review helpful? Yes 2
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Hello, Thank you for your comments. I am glad to hear that you enjoyed your stay. The staff was so happy when I shared this with them, thank you for acknowledging our friendly and helpful associates. Here at the Oakland Airport Courtyard we strive to exceed all expectations. I do hope we have the pleasure of accommodating you again in... More 

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