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Courtyard by Marriott Oakland Airport

3.0 of 5 350 Hegenberger Rd, Oakland, CA 94621
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Courtyard by Marriott Oakland Airport
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Courtyard by Marriott Oakland Airport
Courtyard by Marriott Oakland Airport
Courtyard by Marriott Oakland Airport
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164 reviews from our community

Traveler rating
    46
    68
    30
    10
    10
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30
46
13
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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There are newer reviews for Courtyard by Marriott Oakland Airport
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Top Contributor
138 reviews 138 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 24, 2012

Our flight got delayed and we were forced to stay the night in Oakland. We booked a room while in the air being diverted. In retrospect would have stayed even closer to the airport. The hotel lobby is actually quite nice. The rooms were adequate and clean. The staff was very friendly and even called a special shuttle for us... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear valued guest, Thank you for taking the time to write a review about your stay with us. The safety and comfort of our guests is of utmost importance, we have taken your feedback to heart and have discussed the situation you encountered upon check in with our team and security company. It is through feedback such as yours that... More 

Ada, Ohio
Top Contributor
155 reviews 155 reviews
88 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed November 23, 2012

We don't often stay at Marriott Courtyards, we prefer other Marriott properties, but chose this location for the free early morning shuttle. Location is across from new BART line under construction. Expect some noise during day. Parking surrounds hotel on busy road within minutes of Oakland airport. Staff is very friendly, especially shuttle drivers. Check in was easy. Lobby is... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest- Thank you for your review, as the manager of the Courtyard it is always great to hear positive comments about our team members. We look forward to you staying with us again next time you are in the area. Best regards. Guy More 

San Diego, California
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 7, 2012

Ok, we love Marriotts. We know what we are getting and they know want to give us. We stayed in this one because we flew up to watch the Oakland A's play and this hotel was close to the airport and the stadium. That would have been enough for us, but they took us to the stadium AND picked us... More 

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Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Oakland A's Fan, We hope that you will be back and stay with us this year too! See you soon. Guy More 

Bainbridge Island, Washington
Top Contributor
145 reviews 145 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 2, 2012

Standard Courtyard close to the airport. Good shuttle service. Nice and friendly staff. Simplicity at its finest. I prefer to stay on the backside of this hotel as it seems to be quiter. I also really like the sushi restaurant that is only one block walk.

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear guest, Happy to read your comments about our hotel and staff, it is so rewarding to read and share positive comments with our team. Hope to have you back with us again in the near future. Thank you for your feedback. Guy More 

Santa Rosa, California
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2012

We spent the night here before a very early morning flight to Hawaii. The room was clean and adequate. Can't recommend the lobby food, pricy and pretty unappealing. It was nice and convenient to leave the car and take the shuttle to the airport, just a few minutes away. Since the flight crews use this hotel, we had to wait... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest: Thank you for taking the time to write a review on Trip Advisor. Many local bay area residents take advantage of our convenient Park and Fly packages, I'm glad that you found this a benefit for your early flight to Hawaii. We look forward to hosting you the next time you need to stay in Oakland. Best... More 

Contributor
20 reviews 20 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 18, 2012

Hotel is situated near Oakland International Airport and offers free courtesy shuttle every half hour to airport. If you park and fly, they also give you a business card with a number to call when you are ready to be retrieved at the airport, then promptly come and pick you up. Room was typical of the Marriott brand hotels with... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest: I would like to take this opportunity to thank you for posting your comments on Trip Advisor. As the hotel General Manager, I value feedbacks from our guests who take the time to write to us and allow us to improve on our services and product. In early 2013, we upgraded our parking lot lights converting each... More 

New York
Top Contributor
128 reviews 128 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed October 11, 2012

Close to the airport. Typical of the brand. This is a business, flight crew hotel. Some rooms smaller than others. Clean well run hotel. Starbucks in the lobby. Construction of the BART to the airport going on ( no noise, just lane closures ). The the door to the parking lot, at the end of the corridor, slammed each time... More 

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Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear guest, We appreciate our guests taking the time to write about their stay with us at the Oakland Airport Courtyard. I appreciate your compliment of "being a clean and well run hotel" we strive to exceed expectations. Thank you for reporting that the exit door slammed, we took immediate action after your posting and corrected the issue. Thank you... More 

Minneapolis, Minnesota
Top Contributor
158 reviews 158 reviews
33 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed October 5, 2012

As good as Courtyards are usually are and intended to be; clean, prompt and no problems. HOWEVER, a search in the maps app on an Android showed this hotel as the one in downtown Oakland, which led to 2 20-minute unnecessary drives. The dront desk rep at the marriot downtown helped me, and was sincerely helpful.

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Guest, Thank you for scoring our hotel with 5 stars! When you posted in September we immediately started working with our e commerce manager to fix Google Maps, thank you for reporting the issue and bringing it to our attention. Best regards Guy More 

San Diego, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 30, 2012

Very nice hotel convenient to Oakland airport. Typical higher Courtyard standards but Mina at the front desk made it special. She was smiling, freindly and very accomodating. That's a welcome surprised after a long day. She also recommended Francesca's italian restauruant down the block which turned out to be fantastic.

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for your compliment about our staff and hotel quality, we always appreciate feedback such as yours, it is a moral booster for the team! Friendly and accomodating staff are the qualities that our team strive for. Francescas is a special landmark in our area with a long history of providing exceptional food. Thank you for your compliments! Guy... More 

Senior Contributor
40 reviews 40 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed September 29, 2012

We stayed here the night before an early morning flight. The lobby and public areas are well maintained but I was disappointed in our room. The furniture was well worn and the wallpaper peeling. The towels are paper thin and not absorbent. However, the bed was comfy and the shower good. Walls are thin as we could hear our neighbors... More 

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Additional Information about Courtyard by Marriott Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621
Location: United States > California > Oakland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Oakland Airport 3*
Number of rooms: 156
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Courtyard Oakland Airport
Oakland Marriott
Oakland Courtyard
Hotel Style:
#8 Business Hotel in Oakland

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