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Courtyard by Marriott Oakland Airport

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350 Hegenberger Rd, Oakland, CA 94621
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Courtyard by Marriott Oakland Airport
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Courtyard by Marriott Oakland Airport
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172 reviews from our community

Traveler rating
    46
    72
    33
    11
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Oakland Airport
See the most recent reviews
South Jersey
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 17, 2013

This hotel is clean and convenient to the airport. It is not for a relaxing week-end or a good rest. 1. Even the "quiet" rooms in the back include the barking guard dog in the commercial area in the next block. 2. The mattresses are spent. Big beds but so soft, so uncomfortable. Asked for another room, but the bed... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

We appreciate you taking the time to post a review about your stay at our hotel. After reading your feedback, I am disappointed that your time with us was not satisfactory. Please accept my apologies for the issues you experienced. Our priority is to ensure a good nights sleep, I am sorry that you found the beds less than comfortable,... More 

San Diego
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed January 24, 2013 via mobile

I stay at this hotel quite frequently as we travel to Oakland a lot. I prefer to stay out here instead of downtown. The front desk staff always welcomes us with a smile when we arrive. Ask for a quiet room away from the road and you shouldn't hear any interrupting noises. The restaurant in the hotel makes a great... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to review our hotel, our team strives to be a welcoming face of Oakland when our guests arrive after a long day of travel. So happy to hear you mention our comfortable beds! Look forward to meeting you during your next visit. Best regards. Guy More 

Richardson, Texas
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 4, 2013

Our trip to SFO cudn't have been better without this hotel. Reasons: 1. Free shuttle to nearby BART(public rail transport)& Oakland Airport(from where we could get a car rental on a Sunday) 2. Location- U'l feel away from hustle and bustle amid calm and relaxed environment. Enjoyed pool facing view from room 3. Complimentary parking 4. Good lobby offering a... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed our hotel! Our hotel is very conveniently located to shops, restaurants and public transportation, I'm glad that you were able to take advantage of our Bistro and complimentary shuttle service to public transportation. Our team strives to be the... More 

Orange County, CA
Top Contributor
59 reviews 59 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 31, 2012

If I were to be staying in the lobby, than this place is awesome. The lobby is spacious, clean and modern. The room was lacking. There is a flat screen TV, but it seems very 80s to me. Plus, the walls are think and I could hear everything in the next room. The bathroom was ok, nothing special. Front desk... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear valued guest, Thank you for taking time to write a review of our hotel, our lobby was recently renovated and completed in March 2012. Our guest room renovation was completed in 2009, we strive to exceed expectations, unfortunately it sounds as though we missed the mark. I was disappointed to read about noise coming from your neighboring room, our... More 

Seattle, Washington
Top Contributor
158 reviews 158 reviews
72 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 17, 2012

This isnt the Ritz but its pretty dang comfy! Located very close to the Oakland Airport, with a shuttle to get you back and forth, this is a great place to stay before or after your flight. The rooms are pretty comfortable, and there is a good place to eat in the lobby (if you are there early enough). The... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to write a review of your stay. I’m glad to hear that you enjoyed our nice, clean rooms while you were here! We look forward to seeing you again. More 

Deer Park, WA
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 15, 2012

It was a nice place to stay for a layover. They have a little cafe in the lobby that was good and affordable. Everybody was very nice. Shuttle to airport worked great. Arrived late and left early, so can't say anything about the neighborhood it was in, but I felt safe.

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear guest, Thank you for taking time to write about your recent stay at our hotel. Our Bistro open for dinner and breakfast makes for a convenient location to start your day with a Starbucks Latte or end your evening with dinner and a cocktail. We look forward to having you stay with us next time you are in the... More 

Irvine, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 27, 2012

Stayed Nov 27,2012 Opened the couch/bed, so my son could sleep there. Sheets were stained. Gave the apprearance that someone had slept in and it was noticeably messy . Tired and had been traveling all day and then finding the suite wast cleaned properly was disappointing. Over 200.00 per night you would expect a little bit better. Not sure if... More 

Was this review helpful? Yes 1
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest, I appreciate you taking the time to write a review of your experience with us. The housekeeping issue you described is not acceptable, and I sincerely apologize for your experience. We immediately had a housekeeping team meeting reminding the housekeeping associates to check every pull out couch bed every time they clean a room, clean fresh linen... More 

None
Top Contributor
155 reviews 155 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 24, 2012

Our flight got delayed and we were forced to stay the night in Oakland. We booked a room while in the air being diverted. In retrospect would have stayed even closer to the airport. The hotel lobby is actually quite nice. The rooms were adequate and clean. The staff was very friendly and even called a special shuttle for us... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear valued guest, Thank you for taking the time to write a review about your stay with us. The safety and comfort of our guests is of utmost importance, we have taken your feedback to heart and have discussed the situation you encountered upon check in with our team and security company. It is through feedback such as yours that... More 

Ada, Ohio
Top Contributor
156 reviews 156 reviews
88 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed November 23, 2012

We don't often stay at Marriott Courtyards, we prefer other Marriott properties, but chose this location for the free early morning shuttle. Location is across from new BART line under construction. Expect some noise during day. Parking surrounds hotel on busy road within minutes of Oakland airport. Staff is very friendly, especially shuttle drivers. Check in was easy. Lobby is... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest- Thank you for your review, as the manager of the Courtyard it is always great to hear positive comments about our team members. We look forward to you staying with us again next time you are in the area. Best regards. Guy More 

San Diego, California
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2012

Ok, we love Marriotts. We know what we are getting and they know want to give us. We stayed in this one because we flew up to watch the Oakland A's play and this hotel was close to the airport and the stadium. That would have been enough for us, but they took us to the stadium AND picked us... More 

Was this review helpful? Yes
Guy F, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Oakland A's Fan, We hope that you will be back and stay with us this year too! See you soon. Guy More 

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