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All 47 Oakland hotels

Courtyard by Marriott Oakland Airport

3.0 of 5 Hotel   |   350 Hegenberger Rd, Oakland, CA 94621
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72%
Ranked #9 of 47 hotels in Oakland
A recent review
5 of 5 stars Reviewed March 9, 2014
Florence K Visalia, California, United States
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134 people have reviewed this hotel

Traveler rating
    41
    55
    22
    8
    8
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26
39
10
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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There are newer reviews for Courtyard by Marriott Oakland Airport
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Visalia, California, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2014

This hotel is fabulous. Its super clean, the staff is friendly, helpful and knowledgeable. Breakfast is really good and the rooms are large and well appointed. You have everything you need including a refrigerator in the room and a large tv. They have a 'park and ride' rate which allows you to park your car there for the week when... More

Was this review helpful? Yes 3
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Florence K, Thank you for your kind words I hope you enjoyed your stay in Hawaii and look forward to seeing you next time. More

Yonkers, New York
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 11, 2014

By far this is the worst Courtyard by Marriott I have stayed in. The lobby had been remodeled but what about the rooms.The room we used our points for was in need of a major upgrade. Broken legs on the coffee table, over used cabinet for clothing,shabby worn sofa bed couch. A balcony but no chairs for sitting. And the... More

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

just traveling w, Thank you for posting your review. I am sorry that you had a bad experience with us. Its always our goal to take care of our guests 100% of the time. When we fall short we take it very serviously. Please contact me so that I may find some way to make this situation right. billdalleske@remingtonhotels.com More

San Jose del Cabo, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

We stayed at this hotel for New Years and for being in Oakland this is a great hotel.. As you drive in the landscaping and outside looks very nice and clean. We checked in and Hong helped us out she was very nice and professional. She help us out in getting info on where to go for New Years. The... More

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for your response. We appreciate your kind words and look forward to seeing you again in the future. More

Geneseo, New York
Top Contributor
85 reviews 85 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 7, 2014

Started off a little slow waiting 30 minutes for shuttle at airport-we had called before we left Phoenix as well after we had gotten our luggage and were told 10-15 minutes. Still not horrible. Check in was polite, professional and courteous as we have found at all Courtyards. Room was great for us and beds great as well! Breakfast at... More

Was this review helpful? Yes
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to review our hotel. My apologies for the shuttle response time. We truly appreciate your business and look forward to seeing you next time you’re in the Bay Area. More

Rockford, IL
Top Contributor
128 reviews 128 reviews
44 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 7, 2013

Shuttle is airport is 1.8 miles, nice service, has a secured gate entry parking lot to keep vehicle safe. Lobby has the bistro for food, nice location. Staff is attentive, coofee, papers in the morning, wi-fi, no complaints for a one night stay having to catch an early morning flight the next day.

Was this review helpful? Yes 2
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for your review. Please let me know when you'll be back in town so that I can book your next stay with us. More

Clovis, California
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 16, 2013

Pros: close to airport, convenient shuttle, excellent and friendly staff, easy freeway access, remodeled lobby, clean rooms with comfortable beds, very secure parking. Cons: probably wouldn't walk around the area especially at night. We stayed the night before a flight from Oakland airport. Eddie was working the front desk and we waited while he very patiently dealt with some difficult... More

Was this review helpful? Yes
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Californiagirl33, Thank you for your response it’s great to hear our staff is taking care of our valued customers. It terms of our area at night. If you ever need a shuttle ride to any of the local restaurant’s just let us know we'd be glad to shuttle you back and forth so that you don't have to feel uncomfortable.... More

Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed November 16, 2013

Stayed for one night before flying out the next morning. The location is great if you need to catch a flight. There is also a pretty good Sushi place nearby. The lobby is really nice and clean, but the rooms feel old and dirty. I would not stay there again.

Was this review helpful? Yes
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

So_where_is_home I am sorry you experienced a less than satisfactory experience with us. Please contact me at my email address below or via phone so that I can discuss your experience further with you. billdalleske@remingtonhotels.com More

Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 13, 2013

We stayed at this hotel in July 2013 to be close to the airport for an early morning departure. The hotel as mentioned in other reviews is surrounded by a fence and security was good considering the neighborhood. Other amenities of the hotel including the snack bar and breakfast service were adequate. However there was a major problem with the... More

Was this review helpful? Yes
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Guest, Please accept my sincere appoligies about the unacceptable service you recieved while you were staying with us. This kind of service is not acceptable. Please email me your contact information I would like to make this situation right. Billdalleske@Remingtonhotels.com More

San Marcos, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2013

I travel often for business and am rarely disappointed with any Marriott property. This one was the typical Courtyard room with a very nice mattress. Always exceptional and professional staff. No problems at all to speak of except one thing that was not in the control of the hotel...there is some kind of business behind the hotel that apparently has... More

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for your kind words about our staff. My appoligies about the barking dog behind our property. I will personally walk over and discuss this situation with the property owner. Always at your service, More

Seattle, Washington
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 24, 2013

I didn't get to the hotel until 11 PM and left at 8 AM. I was basically there to sleep due to a change in travel plans. I was really disappointed that they had a $8 parking fee and was honestly surprised. This isn't downtown San Francisco where parking spaces are limited and in high demand. This is the Oakland... More

Was this review helpful? Yes
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Guest, I am sorry to hear about your displeasure with our parking and housekeeping situations. We take your feedback seriously. I would like the opportunity to discuss your experience with you further. My contact information is below. Always at your service, Bill Dalleske General Manager Billdalleske@remingtonhotels.com More

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Additional Information about Courtyard by Marriott Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Oakland Airport 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Courtyard Oakland Airport
Oakland Marriott
Oakland Courtyard

46 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Business Hotel in Oakland
Hotel Class
Official Description (provided by the hotel)
Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more   less 
Number of rooms
156

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