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Courtyard by Marriott Oakland Airport

3.0 of 5 350 Hegenberger Rd, Oakland, CA 94621
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Courtyard by Marriott Oakland Airport
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Courtyard by Marriott Oakland Airport
Courtyard by Marriott Oakland Airport
Courtyard by Marriott Oakland Airport
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164 reviews from our community

Traveler rating
    46
    68
    30
    10
    10
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30
46
13
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Courtyard by Marriott Oakland Airport
See the most recent reviews
New York
Top Contributor
182 reviews 182 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 29, 2012

We went to Oakland to catch the three game Yankees vs Oakland baseball series. We booked the airport Courtyard by Marriott since it was close to the stadium. We were happy to learn that the Courtyard provided shuttle service to the game and picked us up after the game. This made the daily trip back and forth easy. The room... More 

Was this review helpful? Yes 2
Yakub Y, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest: Thank you for your review! We are delighted to know that you found Oakland Airport Courtyard to have everything that you needed. I hope that your team was a winning team from the three game series. Sports and competition have been part of our weekly experience as we host baseball fans, basketball fans and football fans at... More 

Plano, TX
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2012

This was our first stay at the Courtyard by Marriott Oakland Airport. As an Airline Employee I have stayed at several hotels near the Oakland Airport and this is by far the best hotel in the area. Check-in was swift and she even asked me for a room preference. During my stay, the staff was helpful and courteous when we... More 

Was this review helpful? Yes
Yakub Y, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest: Thank you so much for your comments regarding our hotel, Courtyard By Marriott in Oakland. Our associates and team leaders are very devoted in providing superb customer service to each and everyone of our guest. Our newly renovated Lobby offers a top notch area to dine, relax, be connected and much more. Once again, thank you for... More 

Kailua, Hawaii
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 28, 2012

As indicated by other reviewers, this airport is extremely convenient for the Oakland airport. It is a pretty standard courtyard, but not as nice as the SF Airport Courtyard which may have had a more recent renovation. We were only here overnight to catch an early flight. Everything was fine except the shuttle. We booked a 7:30 am shuttle, and... More 

Was this review helpful? Yes 1
Yakub Y, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest: Thank you very much for taking the time to write your comments regarding your recent stay. As the General Manager, I review all comments and pass the information to appropriate team leaders for improvement. We do ask that all of our guests to be at the airport at least 2 hours prior to their departure as FAA... More 

Bloomington, Indiana
Top Contributor
157 reviews 157 reviews
67 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 23, 2012

I've stayed here a few times and have been pleased. It's located near the airport and has a convenient shuttle service. The rooms are quite comfortable (standard Courtyard by Marriott) and the recent renovations are nice. They have added a bistro which serves breakfast and dinner, which is nice since there is a lack of restaurants in the area. The... More 

Was this review helpful? Yes
Yakub Y, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Valued Guest, Thank you very much for your review. We are very delighted to know that you found our Courtyard By Marriott in Oakland to have everything that you needed, and were able to take advantage of our newly renovated Bistro, Fitness Center, Business Center and much more. We are very much looking forward to having you in the... More 

Cloverdale, California
Contributor
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 18, 2012

Hotel staff not consistent. Some hospitable, others not. Had to remind about shuttle service at the front desk: probably due to front desk staff not communicating to each other very well. That would never happen at 4-star hotels. The bistro was closed, which was unfortunate because I was looking for eating my breakfast there. The bistro staff not very friendly... More 

Was this review helpful? Yes
Yakub Y, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Satokome, I reviewed your comments regarding your recent stay and would like to take this opportunity to thank you for taking the time to write to us and at the same time to apologize for the inconsistencies of our service at the Front Desk and Bistro. As management, we take these comments very seriously and use them as part... More 

Bakersfield, California, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2012

I initially selected the property for its overall location and convenience. I find it much easier to get into San Francisco from Oakland as opposed to the Penninsula. I travel extensively and after my first visit I came to realize is was not just the location that drew me back but more so the staff. They are friendly and helpful.... More 

Was this review helpful? Yes 1
Yakub Y, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you so much for your feedback, we are delighted to know that you found the Oakland Courtyard By Marriott a great place to stay. The entire team is very committed to providing all of our customers top notch service and the management team works very closely with our staff to ensure that we deliver what we promise. We look... More 

Tucson, Arizona
Top Contributor
87 reviews 87 reviews
9 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 22, 2012

Located on Hegemberger Road, right near Oakland airport, this Courtyard has been completely updated. Excellent, clean and modern facility with the expected top level Marriott service. Has all the business facilities you could need. Also a shuttle to/from the airport and BART.

Was this review helpful? Yes 1
Oahu, Hawaii
Top Contributor
79 reviews 79 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 2, 2012

the darn room air conditioner...this thing must have been installed in the 80's. No temp control, no fan control, and vibrating sounds to ruin sleep. Thank goodness this was my last nite in the area and did not have an early meeting. check in was quick, the restaurant was ok (met the need), the price of the room was great,... More 

Was this review helpful? Yes
Oakland, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2012

I called the local phone number in Oak. but I was trasnsferred to a world wide reservation system I got my room availability checked the lady said it was good so she gave me a reservation number. the date i was checking in person the front desk personal explained to me that my room was not available, this was my... More 

Was this review helpful? Yes 1
Top Contributor
110 reviews 110 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed February 10, 2012 via mobile

It was a nightmare. The hotel is under renovation and when we arrived late the night manager informed us that they were overbooked. Well come to find out, there were rooms that guests had stayed in past check out and the cleaning crews never got around to them. After some hasty cleaning we were assigned still filthy rooms. The next... More 

Was this review helpful? Yes 2
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Additional Information about Courtyard by Marriott Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621
Location: United States > California > Oakland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Oakland Airport 3*
Number of rooms: 156
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Courtyard Oakland Airport
Oakland Marriott
Oakland Courtyard
Hotel Style:
#8 Business Hotel in Oakland

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