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Courtyard by Marriott Oakland Airport

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350 Hegenberger Rd, Oakland, CA 94621
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Courtyard by Marriott Oakland Airport
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176 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
23 reviews 23 reviews
23 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not bad considering the location. Definitely not in a good neighborhood but has some decent restaurants within walking distance. A Walmart nearby too (also in walking distance) if you forgot anything. Hotel was good. Rooms were comfortable and the Bistro was solid. Probably would've had a five had it not been for be surrounding area. It suited my needs for... More 

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Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location for the airport and visiting Oakland. Quiet hotel with views into industrial area which is to be expected this close to the airport. We've stayed here a number of times visiting our college student. Nice workout room and pool area. Wouldn't hesitate to stay again.

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California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel visit fit all of our needs. The beds were comfortable, shuttle to/from BART was timely and the gentleman at the front desk, when we checked in, went the extra mile to inquire about our transportation needs once we exited BART to attend UC Berkeley's graduation. The soup, coffee and pizza we ordered from the Bistro was good and... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I checked my parents in the other day the 7th of May but unfortunately the following day my dad had a heart attack in the room so my mom called 911. Everybody in the morning crew was "amazing" they've been so supportive through the whole ordeal my mom has to go through until the paramedics got there and until I... More 

Was this review helpful? Yes 1
Gustavo P, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to post a review. I a sorry to hear that we did not provide the most memorable experience. I will certainly speak with our team to find ways to improve the level of servie we provide at our hotel. More 

Temecula, California
Top Contributor
117 reviews 117 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 16, 2015

Location is key here as you are close to the airport and a shopping area with fast food. Area is not the best so the gated parking was appreciated. Remodeled, but seemed crowded in lobby. Nice staff upon check in. Fitness center was nicer than most CY. They lost 2 stars for putting me on the street side of the... More 

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Gustavo P, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to post your review. I will be sure to review your comments with our staff to ensure we continue to improve the level of service we provide at our hotel. I hope that in the future when your travels find you in Oakland you will allow us to host your stay. More 

Chico, California
Top Contributor
55 reviews 55 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

this is a great place to stay. They offer a shuttle service from the hotel to your concert or game or airport so you don't have to pay for parking or for limo service. The hotel is clean the rooms are clean the parking feels safe. We have stayed twice and Will stay again

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Kailua, Hawaii
Top Contributor
267 reviews 267 reviews
59 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed March 28, 2015

I have stayed in a few of the other hotels in the Oakland Airport area before and had tried to get reservations at the Courtyard previously, but this was my first stay. I was very happy that I did as it was just a better experience overall. The staff was most helpful, prompt and professional. The shuttle pick up at... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 27, 2015

Booked this hotel through Expedia for $108 a night. Easy to find. Not super close to the BART but it's close enough to drive to & Park. Love the decor & bar. Wish you didn't have to pay for parking but ehhh... Oh well. It's located in a business type of area with a sushi spot on the corner that... More 

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Gustavo P, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to post your review. I am glad to read you had a pleasant stay. More 

Detroit, Michigan
Top Contributor
54 reviews 54 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 7, 2015

And a good deal of booked online. Short shuttle from the airport. The rooms are nice, spacious, just like one would expect from a Courtyard. We got checked in right away which was nice because my wife and I just flew cross country. I would stay here again

Was this review helpful? Yes 2
Branscomb, California
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed February 13, 2015

As a Marriott Gold Member, I stay at a lot of Marriott properties throughout the business year. My recent stay at this property left me disappointed. The front desk & lobby area are pretty well kept & looked nice. But the trip to my room & the room itself was disappointing. The walls have peeling wallpaper & gouged paint. The... More 

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Rory P, Guest Relations Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear bombero-redbridge, Thank you for your feedback. I'm sorry you feel your stay was up to the Marriott standards to which you are accustomed. I have shared your feedback with the appropriate departments to ensure corrective action is taken. I value you as a Marriott guest and hope you will consider giving us another chance in the future. Sincerely, Rory... More 

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