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All 47 Oakland hotels

Courtyard by Marriott Oakland Airport

3.0 of 5 Hotel   |   350 Hegenberger Rd, Oakland, CA 94621
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Ranked #10 of 47 Hotels in Oakland
A recent review
4 of 5 stars reviewed 4 days ago
82Paula Indianapolis, Indiana, United States
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149 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indianapolis, Indiana, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here while in Oakland and the pool area made me feel like I was in a tropical locale, which was nice. Very pretty and relaxing. Now, when you leave the hotel premise, you'll definitely feel like you're in Oakland because it's very dumpy. One thing about the hotel that surprised me was that around 11:30am, I went down... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

82Paula I am very pleased to learn of your stay with us. I know what you mean about the pool area. We try to treat it like a gated community. You made our day with your kind words I hope to be your home away from home again very soon. More

Calistoga, California
2 reviews
2 of 5 stars Reviewed 1 week ago

We had made our room reservation with a pack in play for our infant, when we arrived they had the pack in play in the wrong room. We asked if they could move it to our room because it was in our families room the lady helping us her name was Dom I can't remember her full name was so... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

sabrina s I appoigize for your experience with my front office team. I assure you that I will follow up with the staff member involved. Negative and rude behavior is unacceptable and you should never have been treated this way. Thank you for sharing your experience with me. More

Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We ended up staying at this hotel because 2 other hotels we were booked in became full. We were so glad to have the chance to stay here because the service was fantastic from check in to check out. This hotel is about 30 mins from San Francisco (as long as you can avoid the peak time traffic on the... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Demann099 Thank you for your review. It was a pleasure serving you. Its great to hear about our experience with us. My staff will be very happy to hear about your stay. See you next time. More

Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is nothing like getting to your CA hotel from the east coast when it is way past your bedtime and finding your travel agent set up the hotel for the wrong day. However, the staff at this hotel when above and beyond the call of duty to make sure I had a place to spend the night even though... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

CharlotteMeyer, Glad to hear about the service we provided you. I am sorry you were not able to stay with us. I will share your comments with Jenny and Maurice. Thank you and save travels. Bill Dalleske General Manager More

Saginaw, Michigan
Top Contributor
82 reviews 82 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is the 2nd review of hotels in California and I am starting to see a pattern. The lobby and Restaurant are updated but once you check in, your room is bare bones. Checkin: Simple and Efficient. Rooms: Boring. I stayed on the first floor and it was in the courtyard so I didn't like that anybody could walk up... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking time to write a review. I am sorry to learn of your displeasure with our rooms being to bare. Its something I will share with my corporate level team. In terms of the staff service in the Bistro that is not acceptable I will be sure to have this resolved. Thank you so much for giving... More

Elk Grove, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I stay overnight when we attend an evening Raider game. This was the first time we stayed at this location, since our usual hotel was full. The rooms are clean and comfortable, and the parking is great considering the part of Oakland where the hotel is located. The only complaint that we had was no room service,... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Leonard C, Thank you for taking the time to write a review. I was sorry to hear about the delay with the shuttle transportation to and from bart. Its obviously something we need to work on improving. Your business is very important to us and I will address this with my staff. Thank you again Bill Dalleske General Manager More

Vancouver, Canada
Top Contributor
112 reviews 112 reviews
87 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 24, 2014

If you have to stay in Oakland (around the airport) for a 1 night I would recommend the Courtyard. The rooms were large, quiet, clean and comfortable. The staff was helpful and friendly, and they provided free Wifi. The down side is that if you are driving there is a nightly fee for parking. As this was my first experience... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

LLHGEG, Thank you for taking the time to write a review. I am glad to hear we met your expectations during your stay with us. Please let me know next time your in the area I would like to see us exceed your expectations next time. Bill Dalleske General Manager More

Maryland
Top Contributor
112 reviews 112 reviews
64 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 24, 2014 via mobile

A good option if you need to be close to the Oakland airport. Compared to other Courtyards, this feels like a lite version. Clean, spacious room, professional staff, a few amenities and not much else. For my stay that was more than enough. The area is a little sketchy and not a lot of restaurant options nearby. However the hotel... More

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Rory P, Guest Relations Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear MDFreqTvlr, Thank you for your comments. We are pleased to read you had an enjoyable experience. Our location is great for guests looking to stay close to the Oakland Airport, but we are also close to the BART which makes San Francisco easy and inexpensive to get to. Thank you again for staying with us and we look forward... More

San Francisco, California
Top Contributor
59 reviews 59 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 23, 2014

I have stayed in many courtyards, this one is the first I wasn't impressed with. Room was clean, but bed didn't seem as plush as others. Bathroom clean but felt sterile, not a warm feeling overall. Very noisy air conditioner. Front desk staff helpful, bar staff worthless, what types of beer do you have got me a look and told... More

Was this review helpful? Yes
Rory P, Guest Relations Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Bill P, Thank you for your comments on your most recent stay with us. We are pleased that you found your room and bathroom clean. We are however disappointed to read your other notes. We take customer service very seriously and apologize we didn't meet your expectations. I will relay your comments to our management team so the appropriate... More

Ellicott City, Maryland
Top Contributor
90 reviews 90 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 19, 2014

Adjacent to the airport and perfect for a layover. Shuttle arrived quickly to pick us up for our one night stay. As we arrived in the afternoon and already had reservations for dinner in San Francisco (see my review of Coqueta), we requested the shuttle for later in the day to drop us off at the BART station (only a... More

Was this review helpful? Yes 3
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

jeffreyb406, Thank you for your kind words I appreciate your observations and will share them with my staff. Bill Dalleske General Manager More

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Additional Information about Courtyard by Marriott Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621
Location: United States > California > Oakland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Oakland Airport 3*
Number of rooms: 156
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Courtyard Oakland Airport
Oakland Marriott
Oakland Courtyard

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