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All 48 Oakland hotels

Courtyard by Marriott Oakland Airport

3.0 of 5 Hotel   |   350 Hegenberger Rd, Oakland, CA 94621
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Courtyard by Marriott Oakland Airport
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Ranked #11 of 48 hotels in Oakland
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
ChainExpert Chicago, Illinois
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120 people have reviewed this hotel

Traveler rating
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    21
    8
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Chicago, Illinois
Contributor
17 reviews 17 reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room was fine, hotel clean. Nothing special about the venue, service or amenities. The restaurant was easy to use in a fast casual setting and relatively inexpensive. Hotel should do a better job keeping street people out of the libby bar area.

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

ChainExpert Thank you for taking the time to write a review. It is always nice to get imput from our valued guest. I am sorry to hear about the homeless situation that you've mentioned and will bring it up with my staff members. More

Seattle, WA
Top Contributor
54 reviews 54 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Courtyard while being stranded at Oakland airport one night. Hotel was very clean, updated and comfortable. There is a free shuttle to the airport. They have limited space, so be sure to put your name on the list asap. There is a small self serve restaurant in the lobby. Has coffee, sandwiches, parfaits. I enjoyed a spinach, turkey,... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Got2go, Thank you for taking the time to write your review. I appreciate you taking your time. Its great to know you enjoyed your stay with us. Pleaes let me know if I can book your future business with us. More

Colorado
Top Contributor
53 reviews 53 reviews
52 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The dogs next door barking all night, kind of ruined this hotel for me. I was pleased with the staff with the exception of the bartender/attendant at the bar downstairs. I was completely ignored sitting right in front of them until I asked for help. The area is not conducive to walking.

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Lorarose, I am sorry to hear about your experience with the barking dog and sub-par customer service in our bistro. Please contact me so that we can discuss your issues further. More

Top Contributor
70 reviews 70 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This isn't a horrible building but the location isn't good. The parking lot is surrounded by barbed wire and all of the external facing rooms are bombarded with road sound that is very difficult to sleep through. The interior is fine and service was perfectly acceptable.

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Todd S, I am sorry t hear that your stay with us was less than satisfactory. Our area being an airport area can be a bit challenging at times. We do however do everything in our power to ensure our guests feel that they are truely valued. Please contact me so that I may beable to make this situation right.... More

Bethesda, MD
Top Contributor
162 reviews 162 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent the night at the courtyard visiting University of California Berkeley. Everyone at the hotel from the van drivers who took us to/ from the hotel to the BART to the manager who asked about our stay provided outstanding service. I would definitely stay here again if I was back in Oakland.

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Lubran, Thank you for your review. Its great to hear that you enjoyed your stay with us. Please let me know if I can make you a reservation in the near future. More

Boston, Massachusetts
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For me, I had my sleep interrupted a few times by the sound of sirens and other distractions outside. This location is very convenient for the airport, but otherwise it's not ideal. The lobby, landscaping, and public areas are in very good condition. The rooms are of average quality and could use some updating. The staff was very helpful, so... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Rich M, Sorry to hear that your sleep was interupted. Its Always our hope that a guest has a restful nights sleep when they stay with us. Please let me know if your travels bring you through Oakland again and I will make a effort to try to place you in a quieter area of the hotel. More

Visalia, California, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 9, 2014

This hotel is fabulous. Its super clean, the staff is friendly, helpful and knowledgeable. Breakfast is really good and the rooms are large and well appointed. You have everything you need including a refrigerator in the room and a large tv. They have a 'park and ride' rate which allows you to park your car there for the week when... More

Was this review helpful? Yes 3
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Florence K, Thank you for your kind words I hope you enjoyed your stay in Hawaii and look forward to seeing you next time. More

Yonkers, New York
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 11, 2014

By far this is the worst Courtyard by Marriott I have stayed in. The lobby had been remodeled but what about the rooms.The room we used our points for was in need of a major upgrade. Broken legs on the coffee table, over used cabinet for clothing,shabby worn sofa bed couch. A balcony but no chairs for sitting. And the... More

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

just traveling w, Thank you for posting your review. I am sorry that you had a bad experience with us. Its always our goal to take care of our guests 100% of the time. When we fall short we take it very serviously. Please contact me so that I may find some way to make this situation right. billdalleske@remingtonhotels.com More

San Jose del Cabo, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

We stayed at this hotel for New Years and for being in Oakland this is a great hotel.. As you drive in the landscaping and outside looks very nice and clean. We checked in and Hong helped us out she was very nice and professional. She help us out in getting info on where to go for New Years. The... More

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for your response. We appreciate your kind words and look forward to seeing you again in the future. More

Geneseo, New York
Top Contributor
82 reviews 82 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 7, 2014

Started off a little slow waiting 30 minutes for shuttle at airport-we had called before we left Phoenix as well after we had gotten our luggage and were told 10-15 minutes. Still not horrible. Check in was polite, professional and courteous as we have found at all Courtyards. Room was great for us and beds great as well! Breakfast at... More

Was this review helpful? Yes
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to review our hotel. My apologies for the shuttle response time. We truly appreciate your business and look forward to seeing you next time you’re in the Bay Area. More

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Additional Information about Courtyard by Marriott Oakland Airport

Also Known As:
Courtyard By Marriott Oakland Airport Hotel
Courtyard By Marriott Oakland Airport Hotel Oakland
Courtyard Oakland Airport
Courtyard Oakland
Oakland Marriott
Oakland Courtyard
Address: 350 Hegenberger Rd, Oakland, CA 94621
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 48 hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Oakland Airport 3*
Official Description (provided by the hotel):
Relax minutes from your flight at the newly renovated Courtyard Oakland Airport Hotel. The new state-of-the-art lobby provides greater flexibility and choices for our guests and features inviting, flexible spaces to work or relax in, free Wi-Fi throughout the lobby and easy access to the latest news and weather conditions via our GoBoard™. The highlight of our new lobby experience is The Bistro – Eat. Drink. Connect.™, which provides guests with healthy food and beverage offerings in the morning including Starbucks® coffee and evening dinner service with cocktails. Our Oakland airport hotel provides free shuttle service to the airport and to the nearby BART train station, giving you access to Berkeley, San Francisco and beyond. Here to work? Business travelers will love the large, flexible workspace, well-lit desk, and free high-speed internet access in every room. ... more   less 
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