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All 47 Oakland hotels

Courtyard by Marriott Oakland Airport

3.0 of 5 Hotel   |   350 Hegenberger Rd, Oakland, CA 94621
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Ranked #10 of 47 Hotels in Oakland
A recent review
4 of 5 stars reviewed 4 days ago
denman99 Brisbane, Australia
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147 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We ended up staying at this hotel because 2 other hotels we were booked in became full. We were so glad to have the chance to stay here because the service was fantastic from check in to check out. This hotel is about 30 mins from San Francisco (as long as you can avoid the peak time traffic on the... More

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Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

There is nothing like getting to your CA hotel from the east coast when it is way past your bedtime and finding your travel agent set up the hotel for the wrong day. However, the staff at this hotel when above and beyond the call of duty to make sure I had a place to spend the night even though... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

CharlotteMeyer, Glad to hear about the service we provided you. I am sorry you were not able to stay with us. I will share your comments with Jenny and Maurice. Thank you and save travels. Bill Dalleske General Manager More

Saginaw, Michigan
Top Contributor
82 reviews 82 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the 2nd review of hotels in California and I am starting to see a pattern. The lobby and Restaurant are updated but once you check in, your room is bare bones. Checkin: Simple and Efficient. Rooms: Boring. I stayed on the first floor and it was in the courtyard so I didn't like that anybody could walk up... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking time to write a review. I am sorry to learn of your displeasure with our rooms being to bare. Its something I will share with my corporate level team. In terms of the staff service in the Bistro that is not acceptable I will be sure to have this resolved. Thank you so much for giving... More

Elk Grove, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I stay overnight when we attend an evening Raider game. This was the first time we stayed at this location, since our usual hotel was full. The rooms are clean and comfortable, and the parking is great considering the part of Oakland where the hotel is located. The only complaint that we had was no room service,... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Leonard C, Thank you for taking the time to write a review. I was sorry to hear about the delay with the shuttle transportation to and from bart. Its obviously something we need to work on improving. Your business is very important to us and I will address this with my staff. Thank you again Bill Dalleske General Manager More

Vancouver, Canada
Top Contributor
103 reviews 103 reviews
80 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you have to stay in Oakland (around the airport) for a 1 night I would recommend the Courtyard. The rooms were large, quiet, clean and comfortable. The staff was helpful and friendly, and they provided free Wifi. The down side is that if you are driving there is a nightly fee for parking. As this was my first experience... More

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Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

LLHGEG, Thank you for taking the time to write a review. I am glad to hear we met your expectations during your stay with us. Please let me know next time your in the area I would like to see us exceed your expectations next time. Bill Dalleske General Manager More

Maryland
Top Contributor
110 reviews 110 reviews
63 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A good option if you need to be close to the Oakland airport. Compared to other Courtyards, this feels like a lite version. Clean, spacious room, professional staff, a few amenities and not much else. For my stay that was more than enough. The area is a little sketchy and not a lot of restaurant options nearby. However the hotel... More

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Rory P, Guest Relations Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear MDFreqTvlr, Thank you for your comments. We are pleased to read you had an enjoyable experience. Our location is great for guests looking to stay close to the Oakland Airport, but we are also close to the BART which makes San Francisco easy and inexpensive to get to. Thank you again for staying with us and we look forward... More

San Francisco, California
Top Contributor
58 reviews 58 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in many courtyards, this one is the first I wasn't impressed with. Room was clean, but bed didn't seem as plush as others. Bathroom clean but felt sterile, not a warm feeling overall. Very noisy air conditioner. Front desk staff helpful, bar staff worthless, what types of beer do you have got me a look and told... More

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Rory P, Guest Relations Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear Bill P, Thank you for your comments on your most recent stay with us. We are pleased that you found your room and bathroom clean. We are however disappointed to read your other notes. We take customer service very seriously and apologize we didn't meet your expectations. I will relay your comments to our management team so the appropriate... More

Ellicott City, Maryland
Top Contributor
88 reviews 88 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Adjacent to the airport and perfect for a layover. Shuttle arrived quickly to pick us up for our one night stay. As we arrived in the afternoon and already had reservations for dinner in San Francisco (see my review of Coqueta), we requested the shuttle for later in the day to drop us off at the BART station (only a... More

Was this review helpful? Yes 3
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

jeffreyb406, Thank you for your kind words I appreciate your observations and will share them with my staff. Bill Dalleske General Manager More

Irmo, SC
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

Nice room - great king size bed, with a couch and decent size desk. Perfect for a one or two night stay. The area is a little sketchy, but the hotel is nice enough. Staff was very helpful, suggested a nearby restaurant that was good. Small refrigerator in room. Very convenient to the airport. Free WIFI, which should be standard,... More

Was this review helpful? Yes 1
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

Michelle W Thank you for your kind words. It was a pleasure serving as your home away from home. More

Tampa, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014

This hotel is a solid place to stay while close to the Oakland Airport. The rooms are better than average for the scale of hotel choice and you can tell that the cleaning staff really pay attention to detail. The room is cared for, clean and comfortable. The front desk team are professional and polite. There is a café in... More

Was this review helpful? Yes 2
Bill D, General Manager at Courtyard by Marriott Oakland Airport, responded to this review

YodaGrin Thank you for taking the time to write a review. I am happy to hear about your positive experience while staying with us. I will share your comments with my staff. Look forward to seeing you next time, Bill Dalleske More

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Additional Information about Courtyard by Marriott Oakland Airport

Address: 350 Hegenberger Rd, Oakland, CA 94621
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Oakland Airport 3*
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Also Known As:
Courtyard By Marriott Oakland Airport Hotel Oakland
Courtyard Oakland Airport
Oakland Marriott
Oakland Courtyard

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