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Courtyard by Marriott Oakland Airport

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350 Hegenberger Rd, Oakland, CA 94621
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1 room 1 guest
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Courtyard by Marriott Oakland Airport
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Bedford, Massachusetts
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a quick overnight during a trip this is a quality place. The staff is attentive and happy to help you. The room and common areas are clean and neat. The experience was good, no complaints. Overnight parking in the hotel lot, which is gated, is $8.

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Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights. The front desk staff was wonderful. They were all very friendly. The lobby was decorated well & lots of guests liked sitting there. The bistro to my surprise wasn't as expensive as I thought for dinner family of 4 $37(one of the cheapest meals the whole vacation). The staff at the bistro was very... More 

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Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed July 19, 2015

I was pleasantly surprised with this motel. Very quiet even though it is only a short distance from the Oakland airport. Room was very clean. The Bistro in the lobby offered simple, tasty meals. However, this facility and its restaurant were very pricey for a Courtyard.

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Houston, Texas
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 15, 2015

Typical Courtyard hotel. Standard rooms. Staff is friendly. I have 1 main complaint. As a 6 foot man, I hate hotels that have showers built for people 5 feet 6 inches. The shower head literally came to my shoulders. Please raise your shower heads when you do a room update, which, by the way, the hotel needs.

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Jenny A, Front Office Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to comment about our hotel. We appreciate your feedback on how to make all of our guests more comfortable during their stay. When we have our renovation this year I will bring it up your comment and hopefully we are able to accommodate your request. Thank you again for choosing our hotel, we hope... More 

1 review
1 of 5 stars Reviewed July 14, 2015

We are staying here right now for 10 days and we have 3 rooms for 10 days. This place is NOT where you stay if you are trying to see the city and come back to a nice place to stay. This hotel sucks my family is miserable here. There are bugs, spiders , flies in each of our rooms.... More 

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Jenny A, Front Office Manager at Courtyard by Marriott Oakland Airport, responded to this review

Thank you for taking the time to comment on our hotel. I want to sincerely apologize for the fact that you did not enjoy your stay with our hotel. I know that when you are traveling for vacation you are not supposed to have to worry about amenities working in the room. I will contact housekeeping and my engineering department... More 

California
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 4, 2015

This is a very nice place to stay before a flight. What isnt good is the A/C! Its on the wall and not only is it loud, but when it comes on you freeze to death! Then when it shuts off you burn up! There is no in between. This is too nice a place for crappy , noisy A/C!... More 

Was this review helpful? Yes 1
Rory P, Guest Relations Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear DocDawg, Thank you for your comments. I am pleased you had an enjoyable stay with us outside the issues with your in-room AC. I have shared these comments with our maintenance team so that we can investigate this issue and make sure it doesn't happen again. Thank you again for staying with us and we do hope you will... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 30, 2015

We've stayed both coming and going from Oakland International Airport - very convenient w/ shuttle and great parking deals. The rooms are quiet and comfortable, and the in house dining is very good too.

Was this review helpful? Yes 1
Harrisburg, Pennsylvania
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 27, 2015

The room was clean and served us well. It is a great place for a night or two and perfect for road travelers or those in need of a place to stay directly before or directly after a flight. The beds are comfortable and sheets and pillows are adequate.

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GuestServices001, Manager at Courtyard by Marriott Oakland Airport, responded to this review

Hi DandM4090, Thank you for taking the time to share with us about your experience at our hotel. We're glad to hear that your stay was satisfactory and that you received everything you needed. Thank you for choosing Courtyard Oakland Airport, and we look forward to serving you again in the future. More 

Milan, Italy
Level Contributor
94 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 22, 2015

Stayed there during the NBA Finals, not even a mile from Oracle (and the Coliseum), staff was amazing, I had a bunch of packages send there and they were always helpful. Everybody was very nice and went the extra mile. Rooms are nice, clean and quiet. Internet connection free and with good speed. I'd definitely return!

Was this review helpful? Yes 1
connecticut
Level Contributor
90 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 21, 2015 via mobile

We stayed in the hotel prior to an early flight the next morning. Prior to our staying overnight we brought our rental car back to the airport and called for a shuttle. Unfortunately the shuttle was caught up at the airport so they couldn't accommodate our request. We then took the rental car shuttle to the airport and caught up... More 

Was this review helpful? Yes 1
Rory P, Guest Relations Manager at Courtyard by Marriott Oakland Airport, responded to this review

Dear smilingathena, Thank you for your comments. I am very pleased you had an enjoyable experience with us and were able to take advantage of our complimentary airport shuttle. Thank you again for staying with us and we look forward to hosting you again soon. Sincerely, Rory - Guest Services More 

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