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Clarion Hotel-Downtown Oakland

2.5 of 5 371 13th St, Between Franklin & Webster, Oakland, CA 94612
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Clarion Hotel-Downtown Oakland
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Clarion Hotel-Downtown Oakland
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145 reviews from our community

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    12
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlottesville, Virginia
Top Contributor
178 reviews 178 reviews
26 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed yesterday NEW

Right on BART this hotel offers great alternative to staying in San Francisco. Not a lot of restaurants around it at night, and restaurant next to it did not appear to be open when I went past. Fast food right don the street for emergencies. Staff at desk mostly friendly; hotel clean and comfortable enough but rooms are generally smallish,... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Having to stay here for business I was worried. Oakland is NOT a destination spot but the Clarion made it manageable and for that I compliment them. Staff was friendly and worked out my travel/booking glitches (Thank you Lisa). The neighborhood is shady at best but the Clarion has semi-secure gated parking lot next door. As a caution do NOT... More 

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ayalnesh C, Team RG Clarion Oakland at Clarion Hotel-Downtown Oakland, responded to this review

Dear Ricky D., We want to say, thank you so much for taking the time to provide such a great review about our property. It is so nice to know that you were comfortable with your stay. We will be passing on your praise to Lisa and thank you for sharing this. Looking forward to seeing you again soon! More 

Napa, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2014

I work two blocks away, and was attending a concert last night in Oakland and was looking for a reasonable place to stay (as opposed to the $265 per night Marriott). Room was small, elevator holds three adults only, slow and noisy. Air Conditioner was so noisy I slept with earplugs. The kicker was when I returned to the room... More 

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

It's good to hear that the price was right and the room was clean, but I wish we'd shown you a more comfortable stay, Bill. I apologize that the A/C and elevator seemed so loud, and it goes without saying that a stained sheet is inexcusable -- I'm going to follow up with housekeeping as soon about that as soon... More 

Concord, California, United States
1 review
1 of 5 stars Reviewed October 28, 2014

I stay at many local hotels to save the aggravation of traffic. This place is just wrong. From Expired elevator with a hand written extension that was also expired. They put us on the 7th floor in a handicapped room. Not that there is anything wrong with that except the shower had nothing to stop the water from leaking all... More 

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

I'm very sorry that we were unable to resolve this in a more timely manner, Dawn. It's unfortunate that I was unavailable when you tried to contact me, but I'm glad you were put in touch with Clarion's corporate team. Still, I understand your frustration and I hope to discuss this further so we may resolve this to your satisfaction.... More 

Thornton, Colorado
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

I was greatly surprised and impressed by this hotel. I was visiting a friend that lives in Berkeley and since it was my first time to the Bay Area I wanted to see San Francisco also. This hotel was very affordable, clean, and it a nice part of Downtown Oakland right next to BART, the subway system. The room was... More 

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

What a pleasant surprise, Ryan! I'm so happy we were able to make your trip enjoyable. If you wind up back in the Bay Area, we'd love to see you again. Hope you had a great time in San Francisco! Take care, Ayu, General Manager More 

Henderson, Nevada
Top Contributor
298 reviews 298 reviews
139 hotel reviews
280 helpful votes 280 helpful votes
3 of 5 stars Reviewed October 4, 2014

I'd be remiss if I didn't let you know there was a dry blood smear still on the wall in my room. I've not stayed here previously, but I have spent some professional time in this neighborhood. This is downtown Oakland and I sort of expected something like this. My room, itself, was on an upper floor and though small,... More 

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

I'm concerned to hear this. I'm glad you were satisfied with your stay with us for the price, but your room should always be in top shape when you arrive. I'll be sure to follow up with the staff about this and make sure we're keeping everything clean to the highest standards. We take issues like this very seriously, so... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2014

I've never stayed in a Clarion before or been to Oakland before and both were really great. The Clarion is in an older building, which I always like, but everything was nicely updated. Our room was on the second floor and it was a little odd, especially because there were only like two other rooms on the floor. I think... More 

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

A good mix of old and new is our favorite, too! Thanks for picking us while you stayed in Oakland. For a first trip to Oakland, it's always great to be right in the middle of the action downtown. Hope you had a great rest of your trip. All the best, Ayu, General Manager More 

Oakland CA
Top Contributor
90 reviews 90 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 12, 2014

A lovely old Oakland residence. This used to be the premiere location for downtown residential life\. Now this is a lovely and refreshing stop along with the Washington Inn.The price is exceptional; the staff is friendly and helpful. The locale is right in the midst of downtown Oakland. There is a good Indian restaurant next to the hotel which is... More 

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Glad we could be your refuge in the heart of Oakland! Thanks for sharing such a glowing review with us. We love being surrounded by such great food, too! Hope you had a nice, relaxing trip out here! Take care, Ayu, General Manager More 

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

My family and I recently stayed 9 nights at this hotel while visiting San Francisco, Palo Alto, and Marin County. It was a great place to stay! We especially appreciated its low cost relative to SF hotels. It was incredibly easy to go everywhere on BART; there's a station just 3 minutes' walk away, and it cost only $3.30 to... More 

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We enjoyed every minute of having you and your family here, Chuck! A huge thanks for sharing such a wonderful review on TripAdvisor. It's great to hear that everyone enjoyed San Francisco. If you make a return visit, we'd love to have you back. Take care, Ayu, General Manager More 

Seattle, Washington
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2014

There are too many aspects of this situation to even include: They never sent a confirmation email, overbooked leaving me down grade room and NO AC (90 degree heat) on top attic floor, manager actually lied about not being available for 2 days until I waited in lobby so she had no choice but to speak to me, front staff... More 

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

I'm truly disheartened to hear this, Francesca. It sounds like this all comes down to a series of miscommunications, and for that I apologize. To clarify, because of restrictions on flights to Israel, some of our guests had to stay longer which caused a few changes in rooms. We only wanted to be able to accommodate everyone as easily as... More 

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Additional Information about Clarion Hotel-Downtown Oakland

Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
Number of rooms: 64
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Also Known As:
Clarion Hotel-Downtown Oakland Hotel Oakland

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