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Clarion Hotel-Downtown Oakland

2.5 of 5 371 13th St, Between Franklin & Webster, Oakland, CA 94612
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#18 of 47 hotels in Oakland
137 Reviews 3.5 of 5 stars
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Clarion Hotel-Downtown Oakland
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Clarion Hotel-Downtown Oakland
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  • Reviews (137)
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137 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Oakland CA
Top Contributor
88 reviews 88 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely old Oakland residence. This used to be the premiere location for downtown residential life\. Now this is a lovely and refreshing stop along with the Washington Inn.The price is exceptional; the staff is friendly and helpful. The locale is right in the midst of downtown Oakland. There is a good Indian restaurant next to the hotel which is... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Glad we could be your refuge in the heart of Oakland! Thanks for sharing such a glowing review with us. We love being surrounded by such great food, too! Hope you had a nice, relaxing trip out here! Take care, Ayu, General Manager More

Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family and I recently stayed 9 nights at this hotel while visiting San Francisco, Palo Alto, and Marin County. It was a great place to stay! We especially appreciated its low cost relative to SF hotels. It was incredibly easy to go everywhere on BART; there's a station just 3 minutes' walk away, and it cost only $3.30 to... More

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We enjoyed every minute of having you and your family here, Chuck! A huge thanks for sharing such a wonderful review on TripAdvisor. It's great to hear that everyone enjoyed San Francisco. If you make a return visit, we'd love to have you back. Take care, Ayu, General Manager More

Seattle, Washington
1 review
1 of 5 stars Reviewed 4 weeks ago

There are too many aspects of this situation to even include: They never sent a confirmation email, overbooked leaving me down grade room and NO AC (90 degree heat) on top attic floor, manager actually lied about not being available for 2 days until I waited in lobby so she had no choice but to speak to me, front staff... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

I'm truly disheartened to hear this, Francesca. It sounds like this all comes down to a series of miscommunications, and for that I apologize. To clarify, because of restrictions on flights to Israel, some of our guests had to stay longer which caused a few changes in rooms. We only wanted to be able to accommodate everyone as easily as... More

Allentown, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff is very friendly and the room while on the smile side was clean. The hotel is very convenient to all public transportation. Suggestion:Do NOT eat at the Tribune!!! Reason for Trip:vacation Travel Companions:Spouse/Significant Other

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

What a pleasure to read this! I'm happy to hear that our staff made you feel welcome right away. If you're ever back in Oakland, we'd love to have you back. Hope you had a great rest of your trip! Ayu, General Manager More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 weeks ago

Our room was pretty small, like a hole in the wall. The paint job in the room isn't nice either. And there was flies! And after we killed four flies we made sure the window was securely closed (which it was) and somehow more flies came in even baby ones. Very disappointed. I'd compare this 'hotel' to a motel 6.... More

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Of course, we're disappointed that you didn't have a great stay with us last time. What a pain to have to deal with flies on your trip! Did you let any of our staff know about the problem? We would've been happy to help you out had we known. As for the elevator, I can assure you that it has... More

San Juan, Puerto Rico
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 23, 2014

I came to Oakland for a court hearing, and this Hotel was very much nearby to the court house. The prices were very reasonable (below 200), had a coffee spot a block away (win), and an Indian restaurant a block away (double win). Cons are that the AC is right next to the desk, so if you are going to... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Convenient and near coffee -- that's always a plus! Glad you had a nice stay with us while you were in town. I'm excited to hear that you had nothing but friendly interactions with our staff. I'll be sure to thank them for a job well done. If you find yourself back in Oakland, we'd love to see you again... More

Wilmington, North Carolina
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 29, 2014

I frequent Oakland( used to live there and have many friends in the Bay area ) , and I always try to stay at this hotel when I am in town. I like the proximity to the BART, local restaurants with in walking distance( Vegetarian and Indian at your door step), two drug stores on the corner, parking lot next... More

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

It's great that you can always count on us for a good stay in town! Thanks for spreading the word about us here on TripAdvisor. Whenever you're visiting the Bay Area, keep us in mind. See you next time, Ayu, General Manager More

Los Angeles, CA
Top Contributor
51 reviews 51 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 17, 2014

Plus- low conference rate, location 1 block from downtown BART, some nice fixtures (sink vessel), real ceramic cups/glases but bad coffee (4 cup pot, bring your own grounds). Minuses – Single bed (comfortable enough) in room just large enough to accommodate it (10 x 12). Check out room FIRST and ask for better if needed. Small desk w/chipped paint and... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We appreciate your honest feedback, Steve. While I'm glad the location and rate were what you were looking for, I'm disappointed that you didn't enjoy your stay with us more. We're surprised to hear that the desk was unattended when you came by -- I'll talk to my staff to make sure we're better about this in the future. If... More

1 review
3 of 5 stars Reviewed June 13, 2014

We stayed in hotel a week ago and had no problems at all! Staff was very friendly and helpful. Room was roomy, nice and clean. Bed was a king and those pillows they use are super comfy! Ok, the area is not the best but we had no issues. It was a bit noisy at night but eventually it stopped.... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Satisfied is what we like to hear, Cynthia! While being downtown does put us close to a lot of the action, we're glad that noise didn't detract too much from your stay; the city views are definitely our favorite part of being down here. Next time you're in Oakland, we hope to see you again. Hope you had a great... More

San Diego, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 16, 2014

I stayed in the hotel 4/13/14-4/15/14 in room 708. On the morning of 4/15 I woke up at 4am to get ready to check out and fly back home, but I noticed my arm was itchy and in the shower I realized I had bite marks all over. I went back to inspect the bed and found a bed bug... More

Was this review helpful? Yes 3
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're so sorry that you had to experience that, Erika. When you're on vacation, the last thing you want is added stress. I apologize that our response was delayed; we wanted to make sure to have the room inspected by pest control to confirm the source of the bed bugs. I assure you this experience is out of the ordinary... More

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Additional Information about Clarion Hotel-Downtown Oakland

Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
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Also Known As:
Clarion Hotel-Downtown Oakland Hotel Oakland

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Amenities

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Official Description (provided by the hotel)
Hotel is within walking distance to the Oakland Convention Center, BART Station, 8 miles from the Oracle Arena & Oakland Coliseum, City Hall, Federal Building, Alameda County Court House. 8 miles from Oakland International Airport (Take Bart from Airport to Hotel). Take Bart from Hotel to San Francisco.We have added parking, overnight rate $15. ... more   less 
Number of rooms
64

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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