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All 47 Oakland hotels

Clarion Hotel-Downtown Oakland

2.5 of 5 Hotel   |   371 13th St, Between Franklin & Webster, Oakland, CA 94612
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64%
Ranked #18 of 47 hotels in Oakland
A recent review
3 of 5 stars reviewed 3 weeks ago
dbeneway Wilmington, North Carolina
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  • Reviews (131)
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131 people have reviewed this hotel

Traveler rating
    27
    54
    27
    14
    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Wilmington, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I frequent Oakland( used to live there and have many friends in the Bay area ) , and I always try to stay at this hotel when I am in town. I like the proximity to the BART, local restaurants with in walking distance( Vegetarian and Indian at your door step), two drug stores on the corner, parking lot next... More

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

It's great that you can always count on us for a good stay in town! Thanks for spreading the word about us here on TripAdvisor. Whenever you're visiting the Bay Area, keep us in mind. See you next time, Ayu, General Manager More

Los Angeles, CA
Top Contributor
51 reviews 51 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 17, 2014

Plus- low conference rate, location 1 block from downtown BART, some nice fixtures (sink vessel), real ceramic cups/glases but bad coffee (4 cup pot, bring your own grounds). Minuses – Single bed (comfortable enough) in room just large enough to accommodate it (10 x 12). Check out room FIRST and ask for better if needed. Small desk w/chipped paint and... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We appreciate your honest feedback, Steve. While I'm glad the location and rate were what you were looking for, I'm disappointed that you didn't enjoy your stay with us more. We're surprised to hear that the desk was unattended when you came by -- I'll talk to my staff to make sure we're better about this in the future. If... More

1 review
3 of 5 stars Reviewed June 13, 2014

We stayed in hotel a week ago and had no problems at all! Staff was very friendly and helpful. Room was roomy, nice and clean. Bed was a king and those pillows they use are super comfy! Ok, the area is not the best but we had no issues. It was a bit noisy at night but eventually it stopped.... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Satisfied is what we like to hear, Cynthia! While being downtown does put us close to a lot of the action, we're glad that noise didn't detract too much from your stay; the city views are definitely our favorite part of being down here. Next time you're in Oakland, we hope to see you again. Hope you had a great... More

San Diego, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 16, 2014

I stayed in the hotel 4/13/14-4/15/14 in room 708. On the morning of 4/15 I woke up at 4am to get ready to check out and fly back home, but I noticed my arm was itchy and in the shower I realized I had bite marks all over. I went back to inspect the bed and found a bed bug... More

Was this review helpful? Yes 3
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're so sorry that you had to experience that, Erika. When you're on vacation, the last thing you want is added stress. I apologize that our response was delayed; we wanted to make sure to have the room inspected by pest control to confirm the source of the bed bugs. I assure you this experience is out of the ordinary... More

Tipton, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2014

The room was dirty. The carpet had crumbs and a piece of cheese on it. The bedding was also dirty. If we hadn't arrived at 11:30pm we would have never stayed. Never will stay again. We were told it was comparable to a double tree and that couldn't be farther from the truth.

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're so sorry to hear this, Shelley. Before anything else, our guests' health and happiness is always top of mind, so comments like these raise a big red flag. I can assure you we've past all our health code tests with flying colors, and this is not an accurate reflection of our hotel, service or business in general. Did you... More

crescent city
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 9, 2014

Really, I paid $80 for this box, called a room. I normally do not expect to be disappointed at a clarion but I guess there are exceptions. First, clean it was not. I made the mistake of moving a night stand and found an old remote for a tv and two bags of opened chips. Second, what do you do... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're disheartened to hear how disappointed you were with your stay here. While there are some things we can't help, such as the size of the room, there are certainly things we can correct for future visitors, like more thorough cleaning. Thank you for bringing this issue to my attention, and I will be sure to speak with the staff... More

Dublin, Ireland
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 7, 2014

We had a last minute trip to see a band play at the Uptown in Oakland and this hotel really fit the bill. Parking space (at extra charge); proximity to BART, Chinatown and downtown Oakland; decent restaurants on site (Indian and Ethiopian); friendly staff. The room was a decent size, but the bed was a full size? I am sure... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thanks for staying with us during your last minute trip! It's nice to know you appreciated our central and convenient location. The next time you're planning a trip to the Bay Area, be sure to keep us in mind! All the best, Ayu, General Manager More

Rochester, NY
Top Contributor
51 reviews 51 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 6, 2014

I attended a meeting in downtown Oakland, getting off the BART at 12th street and proceeded the block to the hotel. It was dark, the streets deserted and felt borderline unsafe. The room was small but clean. The staff was terrific. There was free internet and a flat screen 32" TV that worked well. Aside from the size of the... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

While I'm glad you appreciated our staff's terrific service, I'm sorry your overall experience was "decidedly average." We definitely try to do better than that! We're in the heart of Oakland's business districts, which is normally safe and quiet at night. I'm sorry you felt uncomfortable. We take the safety and well-being of our guests very seriously. While we can't... More

Yorktown, Virginia
Top Contributor
77 reviews 77 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 28, 2014

Stayed 3 nights on business at a downtown location. Chose it for proximity to workplace and BART access, and price. To me, car is a liability in city. Other reviews cover it well. In brief: Pro's: *Location. Walking distance to downtown businesses, federal building, BART. *Staff. Very friendly. Try to accommodate. *Clean. They keep the place clean. Con's: *Rooms. Small.... More

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for choosing to stay with us during your business trip. It's nice to know you appreciate our convenient location and our accommodating staff. While we can't do much about the size of our rooms, we'd appreciate any other suggestions on how we could improve. We want your next stay with us to be a 5-star experience. Best, Ayu,... More

Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 12, 2014

Rooms are on small size, but apparently I go one of the bigger rooms (502). Not new but clean and well cared for. Bed a little hard, but way better than most place! Small desk and chair along with flat screen TV. My room faced east toward street. It must have been trash day, a lot of street noise at... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Hi Jeff, I'm glad to hear you appreciate the value of our rooms and our convenient location in the heart of downtown Oakland. We do our best to clean and care for our rooms, so it's nice of you to recognize and appreciate that. The next time you're visiting Oakland, be sure to keep us in mind! All the best,... More

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Additional Information about Clarion Hotel-Downtown Oakland

Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
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Also Known As:
Clarion Hotel-Downtown Oakland Hotel Oakland

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel is within walking distance to the Oakland Convention Center, BART Station, 8 miles from the Oracle Arena & Oakland Coliseum, City Hall, Federal Building, Alameda County Court House. 8 miles from Oakland International Airport (Take Bart from Airport to Hotel). Take Bart from Hotel to San Francisco.We have added parking, overnight rate $15. ... more   less 
Number of rooms
64

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