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All 47 Oakland hotels

Clarion Hotel-Downtown Oakland

2.5 of 5 Hotel   |   371 13th St, Between Franklin & Webster, Oakland, CA 94612
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64%
Ranked #19 of 47 hotels in Oakland
A recent review
4 of 5 stars reviewed 3 days ago
RnRCircus Allentown, Pennsylvania
  • Overview
  • Reviews (134)
  • Photos (36)
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  • Room tips (24)
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134 people have reviewed this hotel

Traveler rating
    27
    55
    28
    13
    11
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10
33
27
61
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Seattle, Washington
1 review
1 of 5 stars Reviewed 2 days ago NEW

There are too many aspects of this situation to even include: They never sent a confirmation email, overbooked leaving me down grade room and NO AC (90 degree heat) on top attic floor, manager actually lied about not being available for 2 days until I waited in lobby so she had no choice but to speak to me, front staff... More

Was this review helpful? Yes
Allentown, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff is very friendly and the room while on the smile side was clean. The hotel is very convenient to all public transportation. Suggestion:Do NOT eat at the Tribune!!! Reason for Trip:vacation Travel Companions:Spouse/Significant Other

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Our room was pretty small, like a hole in the wall. The paint job in the room isn't nice either. And there was flies! And after we killed four flies we made sure the window was securely closed (which it was) and somehow more flies came in even baby ones. Very disappointed. I'd compare this 'hotel' to a motel 6.... More

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Of course, we're disappointed that you didn't have a great stay with us last time. What a pain to have to deal with flies on your trip! Did you let any of our staff know about the problem? We would've been happy to help you out had we known. As for the elevator, I can assure you that it has... More

San Juan, Puerto Rico
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I came to Oakland for a court hearing, and this Hotel was very much nearby to the court house. The prices were very reasonable (below 200), had a coffee spot a block away (win), and an Indian restaurant a block away (double win). Cons are that the AC is right next to the desk, so if you are going to... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Convenient and near coffee -- that's always a plus! Glad you had a nice stay with us while you were in town. I'm excited to hear that you had nothing but friendly interactions with our staff. I'll be sure to thank them for a job well done. If you find yourself back in Oakland, we'd love to see you again... More

Wilmington, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I frequent Oakland( used to live there and have many friends in the Bay area ) , and I always try to stay at this hotel when I am in town. I like the proximity to the BART, local restaurants with in walking distance( Vegetarian and Indian at your door step), two drug stores on the corner, parking lot next... More

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

It's great that you can always count on us for a good stay in town! Thanks for spreading the word about us here on TripAdvisor. Whenever you're visiting the Bay Area, keep us in mind. See you next time, Ayu, General Manager More

Los Angeles, CA
Top Contributor
51 reviews 51 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 17, 2014

Plus- low conference rate, location 1 block from downtown BART, some nice fixtures (sink vessel), real ceramic cups/glases but bad coffee (4 cup pot, bring your own grounds). Minuses – Single bed (comfortable enough) in room just large enough to accommodate it (10 x 12). Check out room FIRST and ask for better if needed. Small desk w/chipped paint and... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We appreciate your honest feedback, Steve. While I'm glad the location and rate were what you were looking for, I'm disappointed that you didn't enjoy your stay with us more. We're surprised to hear that the desk was unattended when you came by -- I'll talk to my staff to make sure we're better about this in the future. If... More

1 review
3 of 5 stars Reviewed June 13, 2014

We stayed in hotel a week ago and had no problems at all! Staff was very friendly and helpful. Room was roomy, nice and clean. Bed was a king and those pillows they use are super comfy! Ok, the area is not the best but we had no issues. It was a bit noisy at night but eventually it stopped.... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Satisfied is what we like to hear, Cynthia! While being downtown does put us close to a lot of the action, we're glad that noise didn't detract too much from your stay; the city views are definitely our favorite part of being down here. Next time you're in Oakland, we hope to see you again. Hope you had a great... More

San Diego, California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 16, 2014

I stayed in the hotel 4/13/14-4/15/14 in room 708. On the morning of 4/15 I woke up at 4am to get ready to check out and fly back home, but I noticed my arm was itchy and in the shower I realized I had bite marks all over. I went back to inspect the bed and found a bed bug... More

Was this review helpful? Yes 3
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're so sorry that you had to experience that, Erika. When you're on vacation, the last thing you want is added stress. I apologize that our response was delayed; we wanted to make sure to have the room inspected by pest control to confirm the source of the bed bugs. I assure you this experience is out of the ordinary... More

Tipton, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 15, 2014

The room was dirty. The carpet had crumbs and a piece of cheese on it. The bedding was also dirty. If we hadn't arrived at 11:30pm we would have never stayed. Never will stay again. We were told it was comparable to a double tree and that couldn't be farther from the truth.

Was this review helpful? Yes 1
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're so sorry to hear this, Shelley. Before anything else, our guests' health and happiness is always top of mind, so comments like these raise a big red flag. I can assure you we've past all our health code tests with flying colors, and this is not an accurate reflection of our hotel, service or business in general. Did you... More

crescent city
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 9, 2014

Really, I paid $80 for this box, called a room. I normally do not expect to be disappointed at a clarion but I guess there are exceptions. First, clean it was not. I made the mistake of moving a night stand and found an old remote for a tv and two bags of opened chips. Second, what do you do... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're disheartened to hear how disappointed you were with your stay here. While there are some things we can't help, such as the size of the room, there are certainly things we can correct for future visitors, like more thorough cleaning. Thank you for bringing this issue to my attention, and I will be sure to speak with the staff... More

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Additional Information about Clarion Hotel-Downtown Oakland

Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612
Phone Number:
Location: United States > California > Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
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Also Known As:
Clarion Hotel-Downtown Oakland Hotel Oakland

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Hotel is within walking distance to the Oakland Convention Center, BART Station, 8 miles from the Oracle Arena & Oakland Coliseum, City Hall, Federal Building, Alameda County Court House. 8 miles from Oakland International Airport (Take Bart from Airport to Hotel). Take Bart from Hotel to San Francisco.We have added parking, overnight rate $15. ... more   less 
Number of rooms
64

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