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All 48 Oakland hotels

Clarion Hotel-Downtown Oakland

2.5 of 5 Hotel   |   371 13th St, Between Franklin & Webster, Oakland, CA 94612
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67%
Ranked #17 of 48 hotels in Oakland
A recent review
4 of 5 stars Reviewed March 7, 2014
livingineurope Dublin, Ireland
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128 people have reviewed this hotel

Traveler rating
    27
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    24
    14
    9
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed in the hotel 4/13/14-4/15/14 in room 708. On the morning of 4/15 I woke up at 4am to get ready to check out and fly back home, but I noticed my arm was itchy and in the shower I realized I had bite marks all over. I went back to inspect the bed and found a bed bug... More

Was this review helpful? Yes 1
Tipton, California
1 review
1 of 5 stars Reviewed 1 week ago

The room was dirty. The carpet had crumbs and a piece of cheese on it. The bedding was also dirty. If we hadn't arrived at 11:30pm we would have never stayed. Never will stay again. We were told it was comparable to a double tree and that couldn't be farther from the truth.

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

We're so sorry to hear this, Shelley. Before anything else, our guests' health and happiness is always top of mind, so comments like these raise a big red flag. I can assure you we've past all our health code tests with flying colors, and this is not an accurate reflection of our hotel, service or business in general. Did you... More

crescent city
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Really, I paid $80 for this box, called a room. I normally do not expect to be disappointed at a clarion but I guess there are exceptions. First, clean it was not. I made the mistake of moving a night stand and found an old remote for a tv and two bags of opened chips. Second, what do you do... More

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Dublin, Ireland
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 7, 2014

We had a last minute trip to see a band play at the Uptown in Oakland and this hotel really fit the bill. Parking space (at extra charge); proximity to BART, Chinatown and downtown Oakland; decent restaurants on site (Indian and Ethiopian); friendly staff. The room was a decent size, but the bed was a full size? I am sure... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thanks for staying with us during your last minute trip! It's nice to know you appreciated our central and convenient location. The next time you're planning a trip to the Bay Area, be sure to keep us in mind! All the best, Ayu, General Manager More

Rochester, NY
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 6, 2014

I attended a meeting in downtown Oakland, getting off the BART at 12th street and proceeded the block to the hotel. It was dark, the streets deserted and felt borderline unsafe. The room was small but clean. The staff was terrific. There was free internet and a flat screen 32" TV that worked well. Aside from the size of the... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

While I'm glad you appreciated our staff's terrific service, I'm sorry your overall experience was "decidedly average." We definitely try to do better than that! We're in the heart of Oakland's business districts, which is normally safe and quiet at night. I'm sorry you felt uncomfortable. We take the safety and well-being of our guests very seriously. While we can't... More

Yorktown, Virginia
Top Contributor
68 reviews 68 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 28, 2014

Stayed 3 nights on business at a downtown location. Chose it for proximity to workplace and BART access, and price. To me, car is a liability in city. Other reviews cover it well. In brief: Pro's: *Location. Walking distance to downtown businesses, federal building, BART. *Staff. Very friendly. Try to accommodate. *Clean. They keep the place clean. Con's: *Rooms. Small.... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for choosing to stay with us during your business trip. It's nice to know you appreciate our convenient location and our accommodating staff. While we can't do much about the size of our rooms, we'd appreciate any other suggestions on how we could improve. We want your next stay with us to be a 5-star experience. Best, Ayu,... More

Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 12, 2014

Rooms are on small size, but apparently I go one of the bigger rooms (502). Not new but clean and well cared for. Bed a little hard, but way better than most place! Small desk and chair along with flat screen TV. My room faced east toward street. It must have been trash day, a lot of street noise at... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Hi Jeff, I'm glad to hear you appreciate the value of our rooms and our convenient location in the heart of downtown Oakland. We do our best to clean and care for our rooms, so it's nice of you to recognize and appreciate that. The next time you're visiting Oakland, be sure to keep us in mind! All the best,... More

Wilmington NC
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 16, 2014

As mentioned in other reviews, the front desk staff is very accommodating and stored our luggage until we could check in. The room (a double) was VERY small with no place to put your bags. There was no chair in the room so the desk was nearly unusable and it was difficult to put your shoes on without putting your... More

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thanks for sharing your experience with us. While I'm glad you experienced helpful and accommodating service, I'm sorry you found your room small and uncomfortable. Because our hotel was converted from a historic building, our rooms are smaller than what most guests are accustomed to. From our comfortable beds to our modern fixtures, we do our best to make up... More

Las Vegas, Nevada
2 reviews
4 of 5 stars Reviewed December 26, 2013

Convenient location to Jack London Square, BART and restaurants. Staff was pleasant and accomodated my minimal requests. I arrived early and they checked my bags while I explored Berkeley that afternoon. Hotel, room, linens and towels were clean and fresh. I would stay here again. Cable TV reception seemed to be bad.

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ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thanks for recommending us, Steve! I'm glad to know you enjoyed a pleasant and comfortable stay, and I'll be sure to let the staff know you appreciated their friendly and helpful service. Hope to see you back again soon! All the best, Ayu, General Manager More

Charlottesville, Virginia
Top Contributor
143 reviews 143 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 23, 2013

was in SF for business. This place is right on the BART and you can get around easily. Book ahead and you also save more.One complaint is that the room was freezing but the controls were 7 eet up. Had to stand on a chair to turn heat on. Late at night area may look intimidating, but it seems safe... More

Was this review helpful? Yes
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thanks for choosing to stay with us during your business trip. I appreciate your feedback about your room temperature, and will make sure our rooms are appropriately warm going forward. Hope you have a wonderful new year! Take care, Ayu, General Manager More

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Additional Information about Clarion Hotel-Downtown Oakland

Also Known As:
Clarion Hotel-Downtown Oakland Hotel
Clarion Hotel-Downtown Oakland Hotel Oakland
Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #17 of 48 hotels in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
Official Description (provided by the hotel):
Hotel is within walking distance to the Oakland Convention Center, BART Station, 8 miles from the Oracle Arena & Oakland Coliseum, City Hall, Federal Building, Alameda County Court House. 8 miles from Oakland International Airport (Take Bart from Airport to Hotel). Take Bart from Hotel to San Francisco.We have added parking, overnight rate $15. ... more   less 
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