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All 48 Oakland hotels

Holiday Inn Hotel & Suites Oakland Airport

3.0 of 5 Hotel   |   77 Hegenberger Road, Oakland, CA 94621
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Ranked #5 of 48 hotels in Oakland
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed August 23, 2013
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163 people have reviewed this hotel

Traveler rating
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    15
    7
    8
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38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites Oakland Airport
See the most recent reviews
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2013 via mobile

I've stayed at this hotel off and on for a long time. The staff is amazing, engaging, they remember me and are always extra nice. Front desk always welcomes me by name, the restaurant/bar staff are great - though the menu could be better- and the housekeeping staff even helps me practice my Spanish. The location isn't great unless you're... More

Was this review helpful? Yes 1
Fremont
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 21, 2013

This review would have been a 5 dot had I felt that your manager actually was there to hear the great things I had to say about the employees working hard and taking such great care of me and the other guests who were sitting at your hotels great bar. This property is the only one that is easily accessible... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Roddyag, Thank you for bringing your experience to our attention. We are very appreciative that you felt our staff service at the bar and Front Desk was excellent. We assure you that we are committed to delivering quality in all aspects of the guest experience and appreciate your feedback. However, it is of great concern that you were not... More

Gilbert, Arizona, United States
Top Contributor
95 reviews 95 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 15, 2013

Our room was nice and clean. we were relying on the Bart for going into San Francisco, the hotel's free shuttle was great but this hotel isn't close to any dining. we walked about 2 miles to a Quiznos near Wal Mart. it's not a great area to be walking around. it's also the first time we've stayed in an... More

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Senior Contributor
24 reviews 24 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 15, 2013

We flew into OAK at night and stayed here overnight before heading out to Wine Country the next morning. I was really happy with our choice. The hotel is just minutes from the airport so we took the hotel shuttle over and back to pick up a rental car the next day. No sense spending $350 or more to stay... More

Was this review helpful? Yes 1
Dallas, TX
Contributor
13 reviews 13 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 13, 2013

The Holiday Inn and Suites (not to be confused with its sister property, the Holiday Inn Express located next door) is probably the best hotel near the airport. It's new, modern, clean, and the rooms are huge. It's my preferred hotel of choice when staying in OAK, but it's not quite perfect. Most of the rooms features double king beds,... More

Was this review helpful? Yes 1
Tom B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Thank you for taking the time to comment about your recent visits at our hotel. I was pleased to read that you enjoy the property and the amenities here. Being your "favorite OAK" property, I was saddened to read that some of our staff have not lived up to your Customer Service expectations at the Front Desk and the Restaurant.... More

Redding, CA
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 27, 2013

Iyana (or something like that) is working. On Wednesday July 24 2013, she basically ignored everyone at the bar except for her friends in the corner so that she could complain to them about how tired she was. At least three other people including me got up and left. It was unbelievable. I've been here before for beers and a... More

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Tom B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Thank you for your comments regarding your recent experience at our Diamonds Sports Bar last week. On behalf of the Hotel and the team at Diamonds Sports Bar, I apologize for the lack of attention and service you endured. While no business likes to hear negative reports, we (businesses) all need this type of feedback to improve or fix situations... More

Ankeny, Iowa, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed July 16, 2013

I stayed here on a recent trip to Oakland because of it's nearness to the airport and the baseball park. The room was very comfortable and the free shuttle to and from the ballpark was a real plus. The restaurant/bar was both convenient and reasonably priced. The staff was extremely helpful in suggesting how to get around during our visit.... More

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Kailua-Kona, Hawaii
2 reviews
5 of 5 stars Reviewed July 15, 2013

Checked in late for an early flight out of Oakland Airport. Room was large and comfortable. Check-in staff was excellent. Very close to airport. Very short stay but everything was fine. Would stay here again.

Was this review helpful? Yes
Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2013 via mobile

The hotel location is perfect for leaving from Oakland airport. The rooms are clean,the hotel Staff is very friendly and helpful. The only downside of this experience was the personality of the people at the restaurant which is not necessarily run by the hotel. Because I live far from the airport this is a perfect fit for me to stay... More

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Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 3, 2013

We stayed here with our two kids to see an Oakland A's game. We stayed because of the good reviews and the shuttle to the Colleseum. At check in we asked for a high floor (the hotel only has 4 floors). We were put on the bottom floor. I asked if we could wait for a higher room but he... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear lastick, Thank you for taking the time to convey your comments regarding your recent experience with us. Let me take this opportunity to apologize for the inconvenience and you experienced at check in and over the noise from other guests. I have taken note and wish to thank you for all your valuable comments. These are of great importance... More

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Additional Information about Holiday Inn Hotel & Suites Oakland Airport

Also Known As:
Holiday Inn Hotel And Suites Oakland Airport
Holiday Inn Oakland
Address: 77 Hegenberger Road, Oakland, CA 94621
Phone Number:
Location: United States > California > Oakland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Oakland
#5 Green Hotel in Oakland
#8 Business Hotel in Oakland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Oakland Airport 3*
Official Description (provided by the hotel):
Brand new Holiday Inn & Suites Oakland Airport is the Holiday Inn of the future! This newest Oakland Airport Hotel near San Francisco is just one mile from Oakland International Airport (OAK), and offers free shuttle to destinations within five miles of the hotel.In Oakland, you'll find a variety of attractions within close proximity of our hotel. We are one mile from the McAfee Coliseum-Home of the Oakland Raiders & Oakland Athletics, and Oracle Arena - Home of the Golden State Warriors, and just minutes away from Jack London Square and the Metropolitan Golf Course. Our hotel's location near San Francisco makes it easy to visit the 'City by the Bay.' Business travelers enjoy our close proximity to National Automotive, Unisys Corporation, Waste Management, FedEx, UPS, Rainin Instruments and other businesses in Oakland. Lodging in our hotel makes it easy to utilize the 24-hour business center as well as over 3,000 square feet of meeting space. With a heated, outdoor pool and a fitness center as well as an on-site convenience store and Diamonds Sports Bar & Grill, our guests receive excellent services from our new hotel in Oakland. All rooms feature triple-sheeted king beds, 32-inch flat panel TVs, microwaves, refrigerators and work spaces with two phones and free high-speed Internet access. For top-quality service in an ideal location, this is the place to stay. ... more   less 
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