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Holiday Inn Hotel & Suites Oakland Airport

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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77 Hegenberger Road, Oakland, CA 94621
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1 room 1 guest
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Holiday Inn Hotel & Suites Oakland Airport
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204 Reviews from our TripAdvisor Community

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Traveler rating
    88
    76
    21
    9
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • All months
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    (49)
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  • Dec-Feb only
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There are newer reviews for Holiday Inn Hotel & Suites Oakland Airport
See the most recent reviews
Santa Ana, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2014

I was very surprised as I have never stayed at a Holiday Inn and the other hotel I usually stay at was booked. I will definitely be staying again. Better price and waaaaay better service! We were able to even use the shuttle to take us to the local stores, bart and the airport. Tip to the other customers;it Is... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Travellingshannon42, We appreciate your positive feedback! Our number one goal is to give our guests the best possible hotel stay experience and we're very happy to hear you enjoyed your stay. Our friendly service and amenities makes us the best choice when in the OAK airport area. Looking forward to welcoming you back to our hotel in your future... More 

California
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed December 24, 2014

Stayed at this Holiday Inn because we were going to an Oakland Raiders game. The hotel offered "on demand" free shuttle service to the game. Besides that, super friendly staff, a huge clean room with a comfortable king bed and a very clean bathroom, free Wi-Fi, and a good sports bar. There was a pool and gym, neither of which... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear JackieCA, Thank you for taking the time to share your thoughts and experience during your recent stay with us. The Holiday Inn Oakland Airport is always committed to providing our guests with the best possible service and accommodations and we're very pleased to hear your enjoyed your stay. We also pride ourselves with friendly staff who are willing to... More 

Hawaii
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 6, 2014

Anytime I have to stay at an "airport" hotel, I'm just a little apprehensive as to what I'll experience. The Holiday Inn Hotel & Suites Oakland Airport was such a pleasant surprise. The beds were extremely comfortable (the pillows were fab), the property and room were clean and well kept, and there was a free shuttle to/from both the airport... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear HawaiiIsleGal, Thank you for taking the time to share with us your thoughts and experience about your stay at our hotel. We're always committed to providing our guests with the highest quality service and facilities and your comments are very important to our success as we rely on you, our guest, to tell us how we are doing and... More 

Norwich
Level Contributor
1 review
5 of 5 stars Reviewed December 6, 2014

We were just staying for one night and I chose this hotel because of the shuttle service between the hotel and the airport and other loca amenities. All staff that we had an interaction with were friendly and helpful from the shuttle drivers to front desk to the breakfast staff. The room was clean and comfortable and we didn't notice... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear LizRonNorwich, Your feedback and comments are very much appreciated! Our convenient location to OAK airport and 24/7 shuttle service makes us the best choice in the area. We also pride ourselves with staff who are willing to go above and beyond to make a guest stay memorable and enjoyable. To provide the best possible guest experience is our top... More 

Cincinnati, Ohio, United States
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 10, 2014

Upon my arrival to Oakland airport, I wanted to stay at a nearby hotel. I ran across this hotel on the internet. I called in to make my reservation and the customer service rep was very friendly. The hotel shuttle came to pick me up in no time. The hotel lobby was very nice and tastefully decorated. My room was... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear TrinaF, Thank you for the very wonderful and positive feedback. The hotel prides itself with staff who are willing to go above and beyond to make a guest's stay memorable. We're looking forward to your next visit! Regards, More 

Los Angeles, California, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 6, 2014

We visit the San Francisco area frequently and fly in and out of the Oakland Airport. We have been staying at this Holiday Inn so we don't have any traffic issues when leaving. It is convenient, clean, serves a good breakfast, has a shuttle service to and from the airport, and is right next to the airport. Would It is... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Allan P, Thank you for taking the time to share your thoughts and experience about your recent stay with us. We have always been committed to providing our guests with the highest quality services and facilities and we're happy to hear you enjoyed your stay. Our convenient location to OAK airport and 24/7 shuttle service makes us the best... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed October 4, 2014

My recent stay was nothing short of AMAZING. Despite my circumstances and the reason for my need of a hotel, the Hotel Staff and Management (Eyah Campoy) made me feel right at home. The room was large, comfy and very clean. The property is maintained very well and all the amenities are an added plus!!!! I would definitely stay again... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear MMourning, Thank you so much for taking the time to share your positive feedback about your recent stay with us. Your comments are very important to our success as we depend on you, our guest to let us know how we are doing and how we can better meet your needs. Our hotel prides itself with friendly and reliable... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed October 1, 2014

I booked a weekend at this hotel while traveling up for an event. The Hotel seems smaller from the outside but the room are a good size. The beds are comfortable, and the bathrooms are large like those that you find at other larger hotel chains, this being a Holiday Inn Express. The front desk staff was great, they helped... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Jose H, Thank you for the very positive feedback about your recent stay at our hotel. The Holiday Inn & Suites Oakland Airport is committed to giving our guests the highest quality services and facilities and we're happy to hear you enjoyed your stay with us. We hope to welcome you back to our hotel very soon! Regards, More 

Chicago, Illinois
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed September 7, 2014 via mobile

Needed a hotel near Oakland airport that had a bar & restaurant, and chose this Holiday Inn. It was clean & comfortable. I had the impression that it was a newer hotel, but I think the truth is that it is a new Holiday Inn, not a new hotel. The lobby was lovely and looked as if it had recently... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Onygo12, Thank you for taking the time to share with us your thoughts and experience about your stay with us. Our modern rooms and friendly service makes us the best hotel choice in the OAK airport area. We look forward to welcoming you back to our hotel very soon! Regards, More 

Basel, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 4, 2014

I've booked the hotel for next may with a cancellation possibility. A few days later I changed the arrival date and have not noticed that the price I've choosed was a price with no cancellation. Since our travel plans have changed and we even don't have a flight from Europe I've cancelled the hotel. Just a few days later when... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Regula1963, The reservation you booked was a restricted rate type, with a cancellation fee and/or full pre-payment requirement. Acknowledgement of the restrictions is required in order to obtain your confirmation number. This provides you with the option of agreeing to or declining the terms, and gives you a choice to book a different rate type with a different cancellation... More 

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