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Holiday Inn Hotel & Suites Oakland Airport

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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77 Hegenberger Road, Oakland, CA 94621
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1 room 1 guest
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Holiday Inn Hotel & Suites Oakland Airport
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204 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • Korean first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (49)
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    (71)
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    (52)
  • Dec-Feb only
    (32)
All months
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I was so impressed with the hotel's prompt shuttle service provided by Ryan. He was friendly and professional. We didn't know that you could only check in 4 hours prior to your flight after we had already checked out of our hotel. I called the hotel and they quickly picked us up and dropped off our luggage back at the... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
1 review
3 of 5 stars Reviewed July 30, 2015

I have stayed at this property several times this year on business. It is clean and comfortable but I have one big complaint and one small one. When I arrived back to my room after a very long day at work, all I wanted to do was relax. It was after 6:30 pm and when I opened the door, I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear dahunkas, Thank you for writing a review about your stay with us. We are pleased to know that you found our hotel to be clean and comfortable. However, we would like to apologize for falling short of your expectations regarding our housekeeping team and restaurant staff. Reviews like yours are very valuable as they enable us to target areas... More 

Pataskala, United States
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 14, 2015

My wife and I had an early flight out of Oakland. We stayed here the night before and the hotel was awesome. I had a rental car to return and I did not want to have to return it at 4:30 AM and ride the shuttle. Too many times, hotels make you ride the rental car shuttle to the airport... More 

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Stevensville, Montana
Level Contributor
240 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed July 4, 2015

Clean, great staff, in house Restaurant with 'limited' menu. Property is fairly new, and Staff is great. Rooms are Super Clean and quiet. Only problem I had was could not get the A/C to work quite right. Would definitely stay here again!

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Lynchburg, Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed June 26, 2015

The service is very good..particularly helpful in negotiating the BART for mass transit virgins. The room was adequate and comfortable and decent restaurant and bar. This was a more economical choice than hotels in San Francisco but also comfortable and a quick trip via BART to the city.

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Rigby, Idaho
Level Contributor
228 reviews
219 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed June 26, 2015

This is a newer hotel very close to the airport. As a platinum member I received a suite upgrade, and it was a very spacious room with separate bedroom and a huge bathroom. Everything was clean and I had no problems with my one night stay, perfect for my early morning flight.

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Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 12, 2015

I dread any visit to the Oakland area and my recent visit to the Holiday Inn was even more awful than my last couple stays there. My room had gross, stained carpet and there was a connecting door to the next room. During the course of he evening I could hear every single thing that went on in the next... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear UpTwnMan, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept our sincere apology if your stay was negatively affected due to the sound level next to your room which prevented you from having a... More 

Honolulu, Hawaii
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 27, 2015

Normally do not care to stay near the airport, or in an 'airport hotel', but this one is an exception. Large king suite, reasonably priced, clean, plenty of amenities (refrigerator, microwave, coffee - good coffee) in room to keep you comfortable. A good restaurant on site, another one across the street. Free shuttle to airport - a business center (small,... More 

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Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Ms. Prospero99, Thank you for taking the time to share your thoughts and feedback about your recent stay with us. The Holiday Inn Oakland airport prides itself to providing our guests with the highest quality services and facilities and we're happy to hear you enjoyed your stay. We hope you would choose us again on your next visit to... More 

Rowland Heights, California
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 26, 2015

We booked our group with 18 Rooms for two nights and off course it was way ahead of time since May is the busiest month for the travel business. Hotel and their staff provide an excellent service and Mr. Suresh Rao did a good job with our group. We will recommend this place to any business travels.

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear RZTravel, Thank you for the very positive and encouraging feedback. Your comments are very important to us as we rely on our guests to tell us how we are doing and how we can better meet your needs. We're looking forward to welcoming your group back to our hotel soon! Regards, More 

Ocala, Florida
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 1, 2015

Located near the airport and a major road it can get noisey. The front desk staff are very helpful, but the maids get too loud at times. The BART system is across the street. Walking too far from the hotel after dark might not be a good idea. The restaurant is only so-so for food and service, the prices are... More 

Was this review helpful? Yes
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear JD, Thank you for choosing the Holiday Inn Oakland airport for your lodging needs. Your comments and feedback is very important to our success as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We hope to welcome you back to our hotel very soon! Regards, More 

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