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Holiday Inn Hotel & Suites Oakland Airport

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77 Hegenberger Road, Oakland, CA 94621
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1 room 1 adult
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Holiday Inn Hotel & Suites Oakland Airport
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222 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I pre-purchased the breakfast coupon when I booked the room, therefore I was asking a coupon at check-in which was around 10 pm on 1/29. However, the receptionist forgot to hand me the coupon while he asked me to sign the forms which confirms that I received it. After I came back up to my room, when I checked the... More 

Helpful?
1 Thank Philip P
Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

I would like to extend my sincere apologies for the unpleasant check in experience with one of our guest service agents last night. Our hotel is always committed to providing our guests with the highest quality services and experience and it is our regret we fell short of our goal in this instance. Rest assured we will take appropriate actions... More 

San Francisco, California
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It was a brand new establishment with a nice n clean setting on top of the friendly helful staffs. And if one simple crucial success for any types of business is that happy employees may representing a possibility of caring management.. .It may translates into satisfied customers. Its close to the airport n theres almost no wait for the suttle... More 

Helpful?
1 Thank Ann C
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Worked very well for an overnight after GS Warriors game. Room was standard, bar had nice happy hour, good menu choices and tasted good. We really appreciated the kitchen being open till 11 pm after the game. All staff we encountered were very nic and helpful. For games, their shuttle will take you to BART station and you walked to... More 

Helpful?
Thank CA2Rovers
Seattle, Washington
Level Contributor
186 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I mentioned the breakfast price because I imagined it would be complimentary. $15 is not going to break the bank, I just wish I had the time to sit back and enjoy a $15 dollar hotel buffet breakfast. All that said, the front desk was courteous, the van was on time! (no waiting at the airport this trip - Yay!)... More 

Helpful?
1 Thank IMJetlagged
Central California
Level Contributor
82 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed December 22, 2015

We stayed the night previous to a Raider's game and the hotel was full. Parking fee is reasonable for the area but you must enter/exit through a key controlled gate, so I like the security of the lot. Excellent front desk gentleman which made us feel very welcomed and gave us a few perks for being IHG members. Lobby, elevators,... More 

Helpful?
1 Thank TaylorRose
Pittsburgh, PA
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 16, 2015

I was on a short business trip and this Holiday Inn was perfect for my needs. Free airport shuttle, friendly staff and a clean comfortable room. Complementary wifi was a nice touch, too. I would stay here again for a short trip!

Helpful?
Thank trapangel
Finland
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 24, 2015

Clean and quiet airport hotel. Nice rooms with good airconditioning. Quiet to sleep also during day. Hotel has a small pool area also. Kitchen offers some nice bar food. Surroundings are not too nice, but one can take BART train to San Francisco.

Helpful?
Thank Commandantefurioso
Lindon, Utah
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 21, 2015

This hotel was just very average. I will say the room was clean and the front desk was extremely helpful and nice. It needs an update. I wouldn't be apposed to staying here again but it will not be my first choice.

Helpful?
Thank nbaad
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear nbaad, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the excellent service received from the front desk. However, we are truly sorry if your stay was not a complete... More 

Salt Lake City, Utah
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 19, 2015

This was a nice hotel. The staff was friendly and close to the airport. There wasn't anything particularly amazing about it, but it was nice place. I was there for business for one night. If I had to stay longer I would. The restaurant was nice looking and had a welcoming vibe. I did not however have an opportunity to... More 

Helpful?
Thank BillyLaLa
Washington, DC
Level Contributor
76 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed November 12, 2015

I've stayed at both the Oakland Holiday Inn and Suites and the other Oakland Airport Holiday Inn Express in the past couple of months and they are both solid hotels, but good in different ways. The main differences I've found are: Inn and Suites offers a free drink coupon for the bar and has a restaurant/sports bar Express offers free... More 

Helpful?
Thank piegirl
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear piegirl, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness and the room. However, we’re sorry we fell below your expectation regarding the shuttle service. We take all reviews positive and negative very seriously, and your feedback will help us... More 

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