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Holiday Inn Hotel & Suites Oakland Airport

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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77 Hegenberger Road, Oakland, CA 94621
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Holiday Inn Hotel & Suites Oakland Airport
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Ranked #6 of 48 Hotels in Oakland
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 days ago
MsProspero99 Honolulu, Hawaii
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196 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Honolulu, Hawaii
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Normally do not care to stay near the airport, or in an 'airport hotel', but this one is an exception. Large king suite, reasonably priced, clean, plenty of amenities (refrigerator, microwave, coffee - good coffee) in room to keep you comfortable. A good restaurant on site, another one across the street. Free shuttle to airport - a business center (small,... More 

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Rowland Heights, California
Contributor
18 reviews 18 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked our group with 18 Rooms for two nights and off course it was way ahead of time since May is the busiest month for the travel business. Hotel and their staff provide an excellent service and Mr. Suresh Rao did a good job with our group. We will recommend this place to any business travels.

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Ocala, Florida
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located near the airport and a major road it can get noisey. The front desk staff are very helpful, but the maids get too loud at times. The BART system is across the street. Walking too far from the hotel after dark might not be a good idea. The restaurant is only so-so for food and service, the prices are... More 

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1 review
2 of 5 stars Reviewed 4 weeks ago

Let's see how this goes. I booked 3 rooms for family September 2015(6 months in advance) and due to circumstances outside my control, I cannot now use the rooms. So I called today and talked to Eyah C. to get a full refund. She told me she was going to still charge me one night for each of the 3... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear William J, Thank you for taking the time to write us a review. We apologize for any inconvenience the reservation and billing concern you had experienced. We have sent you a private message to discuss your concern further. Sincerely, Dianne L Case Manager IHGCare More 

Casa Grande, Arizona
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2015 via mobile

Stayed at this location 2 weeks, home 1, back 2 for a few months. Very clean, all the employees are very friendly and helpful. If you are working a project, going to be here for a while, you can get a better rate. Breakfast buffet is excellent, but $14. Only down side is the menu is pretty limited. The food... More 

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Los Angeles, CA
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 13, 2015

This was my second stay at the hotel. I'm from Oakland, CA but I live in Los Angeles. We tend to stay here as its close to family and friends. My family drove in from LA last weekend as I was out here on business. I had a LONG drive and wanted to get a good nights rest. All was... More 

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L.A. CA.
Contributor
20 reviews 20 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed here because another hotel nearby couldn't find our reservation so they sent us here. It turned out to be a nice hotel with a gym and wi-fi and breakfast. We had gone up there to visit our son at Berkeley so it was a nice surprise. We would stay here again.

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Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Jujubee720, Thank you for taking the time to share your wonderful feedback! Your comments are very important to our success as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We hope to welcome you back to our hotel very soon! Regards, More 

Birmingham, Alabama, United States
Top Contributor
130 reviews 130 reviews
12 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 21, 2015

Last year, we stayed at the Holiday Inn Express near the Oakland Airport, and my husband thought he was booking the same hotel for this trip. We realized that this was not the same hotel when we arrived, but it was the hotel we booked, so we stayed. The hotel was clean and the staff were very friendly. The room... More 

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Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Jenny W, We appreciate you taking the time to share with us your feedback about your stay in our hotel. The Holiday Inn Oakland Airport prides itself with friendly and courteous staff willing to go above and beyond to make a guest's stay memorable. We're very happy to hear you enjoyed your stay with us despite the unexpected charges... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 4, 2015 via mobile

One thing that really is not right is the fact they charged my card $15.00 which they never mentioned at check in. When I called she said oh we do that just in case. She said it would be credited back in 3-5 days. This just doesn't seem ethical. If you are going to charge someones credit card you should... More 

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Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Dogwoodtree, Thank you for taking the time to share with us your feedback about your stay in our hotel. I sincerely apologize you weren't informed at check in regarding the additional incidental hold on your credit card. This is normally communicated to the guest and I sincerely regret we failed to do this in this instance. Please don't hesitate... More 

Bakersfield, California
Top Contributor
50 reviews 50 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 21, 2015

The rooms at this hotel are very large. In addition to the king-size bed, the room had a small table with two chairs, a work table with a desk chair, and a small sofa. There was still plenty of room to move around. Sound insulation from outside noise was adequate. Sound insulation from the ice machine on the other side... More 

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Ranil B, Manager at Holiday Inn Hotel & Suites Oakland Airport, responded to this review

Dear Bruce H, Thank you for taking the time to share experience about your stay in our hotel. Our hotel has always been committed to providing our guests with the highest quality services and facilities. We're vey please to hear that you enjoyed your stay with us. Looking forward to your next visit to the Holiday Inn Oakland Airport. Regards, More 

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