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Courtyard by Marriott Novato Marin/Sonoma

3.0 of 5 1400 N Hamilton Parkway, Novato, CA 94949
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Courtyard by Marriott Novato Marin/Sonoma
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Courtyard by Marriott Novato Marin/Sonoma
Courtyard by Marriott Novato Marin/Sonoma
Courtyard by Marriott Novato Marin/Sonoma
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133 reviews from our community

Traveler rating
    33
    58
    33
    3
    6
See reviews for
25
34
8
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Fresno, CA
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 3, 2015

From the moment we walked in, we were treated with the best hospitality! We were a tad bit concerned at reading some reviews that mentioned this was an older hotel. Those reviews were wrong. This hotel was up to date in its decor and was clean and the staff was just the best. Our room was spacious and clean. The... More 

Was this review helpful? Yes 3
Top Contributor
100 reviews 100 reviews
40 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed December 27, 2014 via mobile

Staff was good. Large room. Decent furniture. Not as nice as many Courtyards. Mediocre beds, below average bathroom. Fridge didn't work (front desk said they'd bring up new one right away but I told them just to wait until we left), coffeemaker didn't work and I did get new one at front desk. No microwave. Hot tub was hot but... More 

Was this review helpful? Yes
Trh846, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello, Thank you for your review if our hotel. We apologize for the issues in which you have described. We pride ourselves at providing high quality lodging and excellent service. We hope that if your travels return you to the Novato area again, you might give us another try. Thank you, Tim More 

Top Contributor
84 reviews 84 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 5, 2014 via mobile

stayed for 3 nights,just off 101, the rooms were clean and tidy every day.big busy restaurant,food was fine.Navato has a fantastic food supermarket,10 minutes drive away.its 15 miles or so to the ferries,the 10 lanes were a gobsmacker

Was this review helpful? Yes 2
Trh846, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello and Thank you for your Tripadvisor Review! We appreciate your feedback and thank you taking the time to write a review of our hotel. We are very happy to know your stay was enjoyable and that our location offered all the amenities and conveniences you needed! Please come stay with us again soon! Team Courtyard Novato More 

New Jersey
Top Contributor
78 reviews 78 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

Stayed here for a wedding weekend. Rooms need some updating. Convenient location to Sonoma. Good customer service. Nice stores/restaurants around the corner. Nice toiletries in the bathrooms.Would recommend for location and service.

Was this review helpful? Yes 1
Trh846, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Thank you for your review. We sincerely appreciate hearing from our guests about their stay and how we can improve. Your review is important to us and we're happy that you enjoyed our staff service, amenities and location. More 

Cambria, California
Top Contributor
65 reviews 65 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed November 29, 2014

Having lived in Novato for more than 20 years and been politically involved in the development of Hamilton Field, it was a pleasure to return and survey the results. Marriott Courtyard is one part of the many positives: great location to visit Napa Valley or Sears Point, a few steps from the Marin Airport bus service, superb staff, surprisingly quiet,... More 

Was this review helpful? Yes 1
Crescent City, CA
Top Contributor
109 reviews 109 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 24, 2014

I had canceled my saved card on the Marriott web-site so it kicked me back when I thought I was done. I figured out I needed to update my credit card number and did so then hit submit, Evidently, the reservation page reverted to the current date rather than what I had asked for. (most travel sites save whatever the... More 

Was this review helpful? Yes 1
Augie101898
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 10, 2014

Hotel is clean and staff was very helpful and polite. Our bed was not comfortable to point neither of us really felt rested. Rooms are clean and there is a small fridge which came in handy. Good place to stay that is close to highway but a good 45-60 minutes to Napa or Sonoma

Was this review helpful? Yes
Trh846, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello! & thank you for your review of our hotel!! We appreciate your feedback and comments so that we can always be improving. Reviews such as yours also help future guests better plan their travels. We desire to be the best in the lodging industry and value your opinion and thank you for your business. We hope to see you... More 

Sacramento, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 6, 2014

Marriott Courtyard - Close off US 101 in Novato, CA lies a nice place to stay that is clean, offers Starbucks and free Internet. The rooms are modern and well kept. Several locations for meals, gas etc.. Safeway and even a McDonald's are next door. The people in the area are friendly as are the employees. A good place to... More 

Was this review helpful? Yes 1
Brooklyn, Ny
Top Contributor
63 reviews 63 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed November 4, 2014

My first interaction was over the phone. I was peppering them with questions regarding Gift Card use. Linda, who told me she's worked there for 7 years, assured me not to worry. I paid my bill at checkout using the cards without issue. She was all smiles and friendly with each interaction I had with her. Linda should be cloned.... More 

Was this review helpful? Yes 2
Trh846, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Hello! & thank you for your review of our hotel!! We appreciate your feedback and comments so that we can always be improving. Reviews such as yours also help future guests better plan their travels. We desire to be the best in the lodging industry and value your opinion and thank you for your business. We hope to see you... More 

Pleasanton
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 21, 2014

This hotel is well located backing on to a Safeway and some cafes and restaurants. The hotel lobby is very modern looking and nice to sit in with plenty of seating for their cafe. The problems I had related to the room itself. The door had large gaps around it so a lot of light from the hallway flooded the... More 

Was this review helpful? Yes 1
Trh846, General Manager at Courtyard by Marriott Novato Marin/Sonoma, responded to this review

Thank you for your genuine and great review of our hotel. We sincerely appreciate feedback such as yours so that we may have the opportunity to enhance our services and products. We will take all the necessary steps to address your concerns and hopefully make your next stay with us even better. Thank you Tim & The Team at Novato... More 

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Additional Information about Courtyard by Marriott Novato Marin/Sonoma

Address: 1400 N Hamilton Parkway, Novato, CA 94949
Location: United States > California > Marin County > Novato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Novato Marin/Sonoma 3*
Number of rooms: 129
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Also Known As:
Courtyard By Marriott Novato Marin/Sonoma Hotel Novato
Courtyard Novato Marin Sonoma
Novato Marriott
Novato Courtyard
Courtyard By Marriott Novato Marin/Sonoma CA - Marin County

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