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All 6 Novato hotels

Americas Best Value Inn of Novato

2.0 of 5 Hotel   |   7600 Redwood Blvd, Novato, CA 94945 (Formerly Travelodge Novato)
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Americas Best Value Inn of Novato
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Ranked #6 of 6 hotels in Novato
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36 people have reviewed this hotel

Traveler rating
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    4
    9
    6
    17
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
san jose
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 30, 2013

We had a room reserved online and needed to have two beds. They doubled our price--charing another $60 for the second bed, $40 over their published price. The teenager working there was useless and this was our only option since we had prepaid for the one bed. Wallpaper was falling off, bathroom tile disgusting and the key didn't work. The... More

Was this review helpful? Yes 1
Brookings, Oregon
Top Contributor
125 reviews 125 reviews
58 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed September 27, 2013

The room was clean and comfortable but it is dark and dingy. The breakfast is mediocre: milk and cereal, juice and coffee and sweet rolls. The dining area is like eating in a cave. The parking lot is narrow so when the hotel is full it can be hard to maneuver. The hotel is right off of 101 so it... More

Was this review helpful? Yes 1
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Thank you for the positive review. While some things like the parking lot are a bit beyond our control we will do better to brighten and liven the place up. At the moment we are making decor changes starting with the first floor. More

Incline Village
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 29, 2013

We stayed at this motel in Novato because there was nothing else available under $200 for the weekend. I had requested a rollaway bed in advance, when we got there the man at front desk said there weren't any available, then he checks in the back and found one. When he brought it up to the room, he left it... More

Was this review helpful? Yes 2
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Thank You for the review I am truly sorry for the rollaway, and hopefully it didn't ruin your race weekend. We have brand new rollaway mattresses and brand new friendlier clerks now. The decor in the rooms, even puzzled me when I began working there. Wall paper has no place in a bathroom, and it's not a great choice for... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 22, 2013 via mobile

We use to stay here a few years ago when it was a travel lodge. It was close to the race track, almost a straight line. Always felt safe, not any more. Never again will we stay there. Scary characters hanging at all over. Watch your back. Check your room for bed bugs. DO NOT STAY HERE!

Was this review helpful? Yes 1
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Thank you for staying in the past, and we would love to have another chance to earn your business. We have been working with police very closely to keep drugs and criminal activity off the property. They have shared with us many solutions which have been very effective. We also have private security. If there's ever a problem we take... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2013

This hotel is located between railroad tracks and a rock plant. These are not the biggest problems for this property. The lobby was smelly and very old looking. Definitely in need of an update. After checking in, and walking to my room I saw that several rooms were occupied by people who were living at the hotel. They were hanging... More

Was this review helpful? Yes 1
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Thank you for your review and concerns. Business in Marin brings plenty of contractors who stay for weeks or months at a time. Knowing this, they tend to make themselves comfortable, and we allow them to bring a variety of things we may not allow non business guests to have. The bathroom windows do have a ledge that many find... More

Sacramento, California
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed December 29, 2012

My employee booked two rooms at the hotel for three night through Expedia, but due to weather conditions we told the management that we could only stay one night and would like them to credit us and apply the credit to our stay the following week. They refused to make the even though the Manager, Jason said he could make... More

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NovatoAbvi, Manager at Americas Best Value Inn of Novato, responded to this review

We are sorry you feel that way. We appreciate paying customers very much. We often go out of our way to ensure guests have a pleasant stay and return. We also appreciate the value of a contract. Rooms booked on 3rd party sites notify guests very clearly that rooms are paid in full, upfront, with no possibility of a refund... More

Fresno, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 23, 2012

It started when I checked in with a confirmed on-line reservation and the man at the counter tells me I can't have my room because it was made on line and even though it was through ABVI's web site, they are a 3rd party and actually have nothing to do with the specific individual motel. There was a room available,... More

Was this review helpful? Yes
NovatoAbvi, Manager at Americas Best Value Inn of Novato, responded to this review

I am sorry you did not enjoy your stay. Aspects such as the parking lot being full or the length of the building are a bit beyond our control but the other issues you had can be rectified. The staff here works hard but if they dropped the ball I am sorry. More

Oakland, California, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 11, 2012

The employees are defensive and stand off-ish and it's no wonder mistakes literally come out of thier paychecks. When u book online or though the 800 number they don't mention dogs on first floor only u pay extra for 2 beds only get one. The vending machine food is stale u can't even get an apple or banana for breakfast.... More

Was this review helpful? Yes 2
NovatoAbvi, Manager at Americas Best Value Inn of Novato, responded to this review

We are sorry your stay ended on a bad note. This was a simple problem that got out of hand because certain sources do not have information to provide. Neither the internet nor 800 number will have information on our dog policy. ABVI properties are individually owned and operated. The franchise can not keep track of every properties policies. The... More

Fresno, California
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 1, 2012

I decided to take a last minute trip to Napa Valley, but did not make reservations because there are usually many hotels to choose from. However, I did not know that there was a major auto race in the area and not a room was available anywhere within 70 miles - except for this place. And I can see why.... More

Was this review helpful? Yes 3
NovatoAbvi, Manager at Americas Best Value Inn of Novato, responded to this review

Sorry you did not enjoy your stay and that the accommodations and amenities were not to your liking. We will take your criticisms into consideration when we reevaluate the supplies, decor, and breakfast. Thank You More

Los Angeles
Top Contributor
54 reviews 54 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed August 17, 2012

This former Travelodge is, indeed, a poor excuse for a lodging. Nonetheless, my wife and I have stayed at this place several times; the grandchildren live nearby and convenience has always won out over comfort. My present issue is not the physical shortcomings of the motel, but is with the new booking chain of which it is now a part... More

Was this review helpful? Yes 4
NovatoAbvi, Manager at Americas Best Value Inn of Novato, responded to this review

As far as I can remember, this is my first time hearing of this complaint, and yes you deserve to have this problem solved. I appreciate the fact that your review focused only on the problem. I will forward this to O'Conner again and see if they solve it for you. More

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Additional Information about Americas Best Value Inn of Novato

Also Known As:
Americas Best Value Inn Of Novato Hotel
Americas Best Value Inn Of Novato Hotel Novato
Travelodge Novato
Travel Lodge Novato
Novato Travelodge
Novato Travel Lodge
Americas Best Value Inn Of Novato CA - Marin County
Address: 7600 Redwood Blvd, Novato, CA 94945 (Formerly Travelodge Novato)
Location: United States > California > Marin County > Novato
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 hotels in Novato
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn of Novato 2*
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Novato/Marin/Sonoma. Located in beautiful Marin County, California, our hotel is located near Napa Wine Country, Sonoma Wine Country, Muir Woods, Point Reyes, and the Golden Gate Bridge leading to San Francisco. Novato is home to several small biotech firms, such as Buck Institute-Age Research and Bio Marin Pharmaceutical Inc. Savor a delicious meal at one of the various restaurants within a mile of our hotel including Mills Restaurant, El Palmar Restaurant, and Chianti Ristorante.Our Novato hotel offers comfortable guest rooms, an attentive 24-hour front desk staff, and affordable rates. Your comfort and satisfaction is our top priority. Start your day with a free cup of coffee available in our lobby. Our outdoor heated pool and jacuzzi area is the perfect place to relax and soak up some California sunshine after a fun day of sightseeing. We offer a fitness center and guest laundry facility for your added convenience. All of our guest rooms offer free wireless high-speed Internet access, coffeemaker, hairdryer, and cable TV with HBO. Irons, ironing boards, toothbrushes, toothpaste, shaving gel, razors, tea, sewing kits, and shower caps are available upon request. Upgrade your stay by reserving our bridal suite with a fireplace, our suite with an in-room jacuzzi, or our family suite. Dogs are welcome in first floor rooms for a small nightly charge. At Americas Best Value Inn Novato/Marin/Sonoma, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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