My employee booked two rooms at the hotel for three night through Expedia, but due to weather conditions we told the management that we could only stay one night and would like them to credit us and apply the credit to our stay the following week. They refused to make the even though the Manager, Jason said he could make... More

It started when I checked in with a confirmed on-line reservation and the man at the counter tells me I can't have my room because it was made on line and even though it was through ABVI's web site, they are a 3rd party and actually have nothing to do with the specific individual motel. There was a room available,... More

The employees are defensive and stand off-ish and it's no wonder mistakes literally come out of thier paychecks. When u book online or though the 800 number they don't mention dogs on first floor only u pay extra for 2 beds only get one. The vending machine food is stale u can't even get an apple or banana for breakfast.... More

I decided to take a last minute trip to Napa Valley, but did not make reservations because there are usually many hotels to choose from. However, I did not know that there was a major auto race in the area and not a room was available anywhere within 70 miles - except for this place. And I can see why.... More

This former Travelodge is, indeed, a poor excuse for a lodging. Nonetheless, my wife and I have stayed at this place several times; the grandchildren live nearby and convenience has always won out over comfort. My present issue is not the physical shortcomings of the motel, but is with the new booking chain of which it is now a part... More

This hotel did NOT have a room for us even though we booked it with them directly and had a confirmation number ! I had called a few days before to make sure we got a king bed on the second floor, plus when I gave them my confirmation number they replied they had those requests noted already. Everything seemed... More

Description and photos on their website looked good. The guy at the desk when we checked in was nice. That's where the pleasant experience ended. Right in between the highway and the train tracks so it is very noisy. Transients hang around there at all hours drinking and doing drugs. I was sure my car would be broken into at... More

checked in late (11 pm) and went to our room to find scary looking guys standing around our door. Waited til they left and went inside...box of garbage and empty beer bottles just outside our door. Large, buzzy flies in out room, this should have been our first clue! Moldy, foul smelling odor in the room. THe worst thing....THE SHEETS... More

I stay in this place on regular basis whenever I want a break from a house full of roommates. This is very basic, but they keep the place clean. Beds are OK. Call advance especially Friday/Sat night recommended, as this is favored by locals for weekends. Very easy to Fwy, but noise is limited. Nice balconies in two upper levels.... More