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BEST WESTERN PLUS Novato Oaks Inn

3.0 of 5 215 Alameda del Prado, Novato, CA 94949
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Certificate of Excellence 2014
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BEST WESTERN PLUS Novato Oaks Inn
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BEST WESTERN PLUS Novato Oaks Inn
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382 reviews from our community

Traveler rating
    256
    102
    19
    4
    1
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129
123
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63
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kula, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My stay was very comfortable! Could use a in room refridgerator - slept great! Next to freeway, nice continental breakfast, front desk was polite and helpful! I would recommend this hotel and plan to use it again when I return.

Review collected in partnership with Best Western

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Portland, OR
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've been here 2 days now and I keep telling my companion how happy I am for choosing this hotel for the 8 days we will be in the area. The room is very nicely decorated with a desk, upholstered chair and matching ottoman. The carpet looks new and has good padding. The tile in the bathroom is very clean... More 

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Novato, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The room on its own was beautiful, and the whirlpool tub excellent sized for two. With kind friendly staff, you feel you can ask for anything and you'll get it...with a smile. The fire pit by the pool and jacuzzi is set to observe the hillside, which is full of foraging deer each morning. Truly a beautiful stay, in a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for your great review! We appreciate your recognition for the staff and the room appointments. We are so glad that you enjoyed our outdoor amenities too. Seeing the deer each morning (and evening) is such a treat and so many guests enjoy it. Thank you for the great comments. Sincerely, Michelle GM and staff More 

Calgary, Alberta
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed 2 nights at the Novato Oaks Inn. This hotel has a great location in Novato that puts you slightly away from the hustle (and prices) of the city, close to the seaside and the activities of the Napa Valley. We chose this due to proximity over any thing else, but were surprised at how spacious and clean the... More 

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HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you so much for appreciating our great location and spacious and clean rooms. I am so glad you thought the beds were comfortable and that you enjoyed the continental breakfast. I will pass your kind comments about Lynda on to her. She will appreciate the recognition. Please come and stay with us again soon. Sincerely, Michelle NOI GM and... More 

Jupiter, Florida
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed here as part of a wedding party. The room wasn't exceptional, however it was clean and cozy...something I would expect for the price. Our favorite part was it's location. It's close enough to both San Francisco as well as Napa for the wineries. It's also tucked into the hill which has a few deer families roaming around. Every morning... More 

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

We enjoyed reading your review. We agree, the deer are an added bonus. So glad to read that you enjoyed your stay with us and that our location was ideal. Thank you for the comments about budget friendly and comfortable too. Thank you! Sincerely, Michelle GM and Staff More 

Arizona
Top Contributor
99 reviews 99 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Exceptionally helpful management team (they let me rebook a room w/o penalty fees or forfeiting my original prepaid costs)...Just great customer service. Plus, the room was very clean, especially the bathroom. Always nice to see pride taken in a property. Will definitely stay here again..Thank you for a nice visit.

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the kudos for our management team and their excellent customer service. I am so happy to hear you were happy with our level of cleanliness too. We do take pride in the property and it is so nice to receive recognition for it. Thank you and I hope to have you stay with us again very soon.... More 

Simi Valley, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I know that Best Western has upgraded their standards, especially with their designated "PLUS" rating on some of their better properties but this hotel is by far, the Best Best Western that I've stayed at...I strongly believe that is superior to other name brand hotels in the area...the restaurant on the promises (Firefox) complements the hotel very nicely with quality... More 

Was this review helpful? Yes 1
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

“THE BEST BEST WESTERN” I love hearing that comment! Thank you so very much for the glowing review! Please come back and see us soon. Sincerely, Michelle, GM and Staff More 

Lake Oswego, Oregon
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised at the quality of this hotel; normally, Novato is not known for its luxe traveler accommodations. The room was large, the bed very comfortable, the shower worked well, linens were of good quality, and the TV worked perfectly. The the mini fridge and complimentary coffee/tea service in the room was nice, as was the complimentary breakfast.... More 

Was this review helpful? Yes 1
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

I am so happy to hear your comments about being pleasantly surprised at the quality of our hotel and that you enjoyed our complimentary breakfast. Thank you for passing on the nice comments about Judy too. She is a treasure! Sincerely, Michelle GM and Staff More 

Rockaway, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I never thought I would rave about a Best Western hotel as the chain is not my favorite. This hotel was amazing. Pay the extra monies for the suite. It is well worth it. Comfy robes, Jacuzzi big enough for two. Outside fire pit with a bottle of wine is a great touch and the restaurant next store is great.... More 

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

I really enjoyed reading your review. This Best Western happens to be ranked within the top 2 of all of the Best Westerns in California and top 5% of all Best Westerns in the U.S. We strive to exceed our customers expectations and we are grateful for the supportive comments and recognition you gave. I am so glad to hear... More 

Duxbury, Massachusetts
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is hard not to like this hotel, but I would have no issues looking elsewhere to stay the next time I come to this area. The rooms are a bit tight and somewhat dated, the beds are small for two people and rather soft. That said, it does come with a continental breakfast and free Starbucks coffee, tea, and... More 

Was this review helpful? Yes 1
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the review. If I am reading the review correctly, I do think you are saying you like us! So that is good news. I am sad that you thought we were dated though. Not a comment I hear normally. I also was concerned about your comments about bed size. Just for the benefit of other readers, our... More 

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Additional Information about BEST WESTERN PLUS Novato Oaks Inn

Address: 215 Alameda del Prado, Novato, CA 94949
Phone Number:
Location: United States > California > Marin County > Novato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Novato Oaks Inn 3*
Number of rooms: 107
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Also Known As:
Best Western Plus Novato Oaks Hotel Novato
Best Western Novato
Novato Best Western
BEST WESTERN PLUS Novato Oaks Inn CA - Marin County

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