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BEST WESTERN PLUS Novato Oaks Inn

Certificate of Excellence
GreenLeadersGold level
3.0 of 5
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215 Alameda del Prado, Novato, CA 94949
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BEST WESTERN PLUS Novato Oaks Inn
Best prices for: 1 room 1 guest
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Ranked #1 of 6 Hotels in Novato
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 2 days ago
Adventureman1492 Pensacola, Florida
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406 reviews from our community

Traveler rating
    270
    109
    21
    5
    1
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137
129
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pensacola, Florida
Top Contributor
93 reviews 93 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was a little nervous at first since the hotel is right off the interstate and we had a room facing the road. Not to worry, we were tucked in the trees and far enough of the road that our room was really quiet. The fitness room was excellent; either its never used or recently renovated. We ordered room service from... More 

Was this review helpful? Yes
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thanks so much for your excellent review! It sounds like you really got the chance to indulge in our amenities. It's also great to hear how much you enjoyed our brand new fitness center. I hope you have a chance to return! More 

Red Bluff, California
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Clean, well kept hotel that is updated. Pool area with spa. Decent morning breakfast and very good coffee in the room. Small refrigerator in room, nice TV and good beds. Pillows are too stiff for my comfort - that would be my only complaint. The front desk staff is cordial and the housekeeping staff is on task. Easy freeway access... More 

Was this review helpful? Yes
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for taking the time to write a review of our property. I’m thrilled to hear you loved the hotel and the location. And I hope we will be able to welcome you back! More 

Lake Havasu City, Arizona
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Clean, comfortable rooms, helpful staff, great breakfast. Have stayed here many times and have never had anything but a great experience. Close to shopping and sightseeing and off from the hustle and bustle so it is relaxing.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Hi Jan T, Oh my, so many compliments! We can't wait to welcome you back again! More 

Yorba Linda, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very helpful and friendly. Recommended a route to take for a walk, it was beautiful. The fire pit in pool area was very nice and comfortable. Wildfox restaurant was great, probably need a reservation.

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Hi Lori K, Thank you for writing a lovely review. I'm very happy to hear that you found our staff to be helpful and friendly. Hope to see you next time you're in Novato! More 

Reno, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I am staying in this Hotel for more then 20 years - every time I am in the area, which is 1-2 times each month. I travel for work a lot & had to stay at the other Hotels in the other Cities & Countries. It is truly The Best Hotel EVER! (Especially their prices...) I am watching through these... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Dear Valentina, Thank you so much for glowing review! I appreciate your kind words more than you know. We value your business and look forward to many more opportunities to be of service to you in the near future. Thank you! Most Sincerely, Michelle and Staff More 

Huntingdon, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a really nice hotel, being on a road trip we used a lot of hotels. Rooms where large with good facilities, very quiet. Only slight issue was the maid kept coming in on our departure morning dispite it was a hour before we where due to check out, worth putting up the do not disturb sign. Did not... More 

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the response. We like your great comments about the hotel, the quiet location and nice facilities. So sorry about the housekeeper bothering you! I appreciate your comments about "worth putting out the do not disturb sign." The Housekeepers really know to not knock when those are displayed! I do apologies for the disturbance. Thank you The Management... More 

Monterey, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

We found ourselves too tired to drive home to Monterey after a new car purchase took most of the day in the Marin Toyota dealer. We searched the Novato area and found good reviews for this Best Western Plus. A quick phone call to the hotel provided the rate and room we were looking for. But the tell tale sign... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Dear Valentina, Thank you so much for glowing review! I appreciate your kind words more than you know. We value your business and look forward to many more opportunities to be of service to you in the near future. Thank you! Most Sincerely, Michelle and Staff More 

Eureka, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We slept like babies after busy days of racing at Infineon.. Beds were like a cloud! The location was very convenient to the track and to restaurants that we would recommend to friends. Parking for our truck and trailer was very good due to the length of them. Handicapped parking was great and right at the front entrance.

Review collected in partnership with Best Western

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you for the lovely response. It sounds like you were so comfortable! I am so glad, please come back and see us soon. Sincerely, The Staff and Management More 

New York
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was sent by my company in New York to do an update of our Napa Sonoma travel guide. It was Valentine's Day weekend and I optimistically asked at the desk for a quiet room. I didn't get one. My room had a connecting door with the one next to mine. I could hear everything through the opening under the... More 

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

I am so disappointed that your stay was so unsatisfactory! We try so hard to make the experience a good one for our customers so when an inconsiderate guest/parent ruins it for someone else, its very deflating. I am so sorry that that happened. I also regret the response that one of our clerks gave you with regard to your... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very nice motel. We have found this motel a very convenient place to stay on our many trips to San Francisco. We can get up in the morning, enjoy breakfast and be at Fort Miley in thirty minutes.

Review collected in partnership with Best Western

Was this review helpful? Yes
HotelManager049, General Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review

Thank you so much for the nice comments. We look forward to seeing you again. Sincerely, Michelle and Staff More 

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