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Marinwood Inn & Suites

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275 Alameda del Prado, Novato, CA 94949 (Formerly Econo Lodge)
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Marinwood Inn & Suites
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Marinwood Inn & Suites
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79 reviews from our community

Traveler rating
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    24
    15
    7
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Marinwood Inn & Suites
See the most recent reviews
Naples, Florida
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 20, 2013

I made the reservation for this Econo Lodge months in advance from the reviews on tripadvisor and am happy with our stay. They are undergoing a renovation, but do not let this keep you from staying here. We stayed in a newly renovated King room. The vanity area is the best I have seen in any hotel that we've stayed... More 

Was this review helpful? Yes
Novato
1 review
4 of 5 stars Reviewed August 14, 2013

The room was clean and the furniture was new and comfortable. The only complaint I have about this hotel is the check-in did not as smooth as I would have liked. After a 3 hour drive I just wanted to get into my room and shower!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
sacramento
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 13, 2013

The hotel is on a hill and is essentially three separate tiers of rooms. I asked for a King Suite away from the freeway, which is what I got, but it is also furthest away from the office and breakfast. Good location and reasonable price for the area. Check-in was efficient and reasonably friendly. I got clear directions to my... More 

Was this review helpful? Yes
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Thank you for sharing your most recent stay with us. We appreciate your feedback and we will use them to better improve. On behalf of our housekeeping department and staff, we apologize for our lack of customer service. You issues will be addressed and we will take the necessary actions to better train our housekeepers and staff. More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2013

The room I was given was tiny, and the shower curtain was dirty, not to mention there was hair in the shower and on the blankets and sheets! The comforter on the bed was old and dirty, the room itself was quiet but I felt so icky after sleeping there I left early in the morning. I would much rather... More 

Was this review helpful? Yes 2
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Firstly thank you for sharing your recent stay with us. We are sadden to hear about your experience at our hotel. I have personally spoken with the housekeeping department regarding your incident and necessary actions are being takine to better train our housekeepers to look out for hairs in showers and on blankets and sheets. We once again apologize and... More 

Scottsdale
Top Contributor
201 reviews 201 reviews
123 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed July 22, 2013

I don't stay in very many Econolodges, but this is the best one I've seen. When I drove up it didn't look like much, but it turns out that part is still under construction. The rest of the property looks very nice. And surprisingly, the pictures that say they are “provided by management” are actually pretty accurate. The property is... More 

Was this review helpful? Yes 2
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Thank you for sharing your most recent stay with us. We are humbled by your praise of being the best Econo Lodge you've seen. We are glad to hear your check-in process was smooth and you enjoyed our free wifi. The construction you speak of is being done for our new lobby which should be completed by the end of... More 

Sonora, California
Top Contributor
57 reviews 57 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 18, 2013

This place is being remodeled and that didn't bother me that much, kinda messy at the front but the back where we stayed was fine....except someone visiting someone parked in our space while we were at dinner so we had to park in front of the hotel and walk back. Oh well. Not their fault. However, when I really looked... More 

Was this review helpful? Yes
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Thank you for sharing your recent stay with us. On behalf of our entire staff including the night clerk, please accept our deepest apologies for being treated poorly. We do not condemned such practices and teach our staff to always listen to the guests and try to accommodate all needs is possible. Please be assured that the corrective measures are... More 

1 review
3 of 5 stars Reviewed July 17, 2013 via mobile

Nicely remodeled rooms but both times I stayed I noticed that the sheets and pillowcases were oily and had body hairs upon closer inspection. They were obviously not washed during both visits to this hotel which is pretty gross. The rooms are newly renovated and modern which is nice...they just need to start doing some laundry around here!

Was this review helpful? Yes
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Thank you for your review. On behalf of our entire team, please accept our deepest apologies. Your satisfaction is important to us, we have notified our housekeeping department of your incident. Using the feedback you provided we will take the necessary measures to make improvements to prevent incidents like yours and to ensure we offer an exceptional experience for our... More 

Pomona, California
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 15, 2013

Just traveled back to the bay area and with the many choices of nice hotels we choose Econo Lodge at Novato again. Why take a chance on a new place when you know you will get the superb treatment you get at Econo Lodge. We have been coming here for several years and even survived the remodel. Never had any... More 

Was this review helpful? Yes
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Thank you for being a loyal guest and staying with us during your most recent trip to the Bay Area. We really appreciate the nice things you have to say about our hotel, management, and guest rooms. Thank you again for your review and hope to see you again the next time your in Novato. More 

st. petersburg, fl
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 2, 2013

We stayed at this hotel when we were in the northwest recently. As we drove up to the hotel we were questioning our decision. There was construction going on and the hotel "lobby" was a very small room w/a makeshift desk (and it was hot as blazes inside). The room we stayed in however, was very nice. The must have... More 

Was this review helpful? Yes 1
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Thank you for sharing your recent stay with us. We apologize for the construction going to our hotel lobby. We are happy to hear you found our guest rooms to be a nice surprise and foud our parking to be conveneince. Thank you again for your review and hope to see you the next time your back in Northwest. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

I was in the San Francisco area for a few days for work. My company was paying the tab, but I still needed to keep the cost down. When I saw the reviews on this place I didn't have high expectations. When pulling into the lot, the first thing I saw was 2 rooms being redone. Everything was gone down... More 

Was this review helpful? Yes 1
Kiran T, General Manager at Marinwood Inn & Suites, responded to this review

Thank you sharing your recent stay with us. We are delighted to hear you were amazed by our guest rooms and hope to see you again the next time your in the Bay Area. More 

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