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DoubleTree by Hilton Hotel Los Angeles - Norwalk

3.5 of 5
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13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
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DoubleTree by Hilton Hotel Los Angeles - Norwalk
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Ranked #1 of 8 Hotels in Norwalk
A recent review
5 of 5 stars Reviewed March 10, 2015
Brent M Ventura, CA., United States
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320 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Los Angeles - Norwalk
See the most recent reviews
Ventura, CA., United States
1 review
5 of 5 stars Reviewed March 10, 2015

The management really understands loyalty to the Hilton brand, and goes out of their way to provide personalized service above and beyond expectations! If your travels take you to this area of Los Angeles, the Doubletree Norwalk will knock your socks off with service and friendliness!

Review collected in partnership with DoubleTree by Hilton

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Sydney, Australia
Top Contributor
58 reviews 58 reviews
21 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed March 8, 2015

This hotel is about 30 mins away from LAX airport, 15 mins from Citadel Outlet, few minutes from the Malls (Shopping Centre), Restaurants, it has free parking. Wi-fi is to be purchased if you want access in your room. The room was large, comfortable and clean. Theres a restaurant/bar at the ground floor. I would recommend this hotel to anyone.... More 

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indio, United States
1 review
5 of 5 stars Reviewed March 5, 2015

the staff was so helpful and pleasant. they were able to answer all my questions. it was a true pleasure staying at this hotel. all my needs were met and the cookies were the best. would recommend this location to anyone in the area. close to food and shopping, easy freeway access.

Review collected in partnership with DoubleTree by Hilton

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Missouri
Top Contributor
104 reviews 104 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 1, 2015

Stayed at the DoubleTree on business. Great stay for me and close to my meetings. My room was large, comfortable and clean. The restaurant was better than most. Plenty of parking and close to front door.

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Coeur d'Alene, Idaho
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 25, 2015

This Doubletree had a great lobby for visiting with friends that we met at the hotel. We had a breakfast and dinner during our stay, both of which were very good. The server at dinner was very cool, calm, and collected with our party of 25 and the chef at breakfast cooked up a wonderful made-to-order omelette!

Review collected in partnership with DoubleTree by Hilton

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Boulder, United States
1 review
5 of 5 stars Reviewed February 15, 2015

Everyone who works at this hotel seems truly happy to come to work and they provided EXCELLENT customer service. My room was clean, quiet and of course the bed was comfortable. I would absolutely stay here again.

Review collected in partnership with DoubleTree by Hilton

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West Jordan, Utah
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 12, 2015

This hotel was easy to find just off the Santa Ana freeway, I-5. The front desk personnel were friendly and helpful. The room was really nice and very comfort and clean, updated, linens and beds are very comfortable. Morning traffic was noisy since hotel is right next to the freeway. Bathroom could use better lighting. Also wallpaper behind toilet was... More 

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Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 11, 2015

Hotel has nice amenities, rooms are updated, linens and beds are very comfortable. Bathrooms are dated but are clean. When I arrived I checked into a room with two double beds. Upon opening the door the room had a very strong odor like cat urine. The front desk clerk was very professional and immediately moved me into another room. The... More 

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

I am so sorry to hear of your experience during your last stay with us. Your feedback is vital to us and will certainly be investigated and corrected. It is this type of feedback that will help us to find these inconsistencies and get better. Should you change your mind and give us the opportunity to serve you in the... More 

LYNWOOD, United States
1 review
4 of 5 stars Reviewed February 11, 2015

THIS HOTEL IS VERY NICE. Staff are very friendly and helpful. I only had one issue that my king size bed mattress was very hard. I did not sleep to good and I wake up with my body being sore. I would still recommend people to come to this hotel. location Norwalk, Ca

Review collected in partnership with DoubleTree by Hilton

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you so much for staying with us! I am sorry to hear about your quality of sleep here. I know how important it is to get rest while you are on the road. Thank you for your comments, and thank you for giving us opportunities in the future to take care of you. More 

Oakland, CA
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 7, 2015

We have stayed here 10 years in a row or more but the room quality has gone downhill with the takeover but Hilton's Doubletree and sorely needs some wall repair and paint. Our rooms were dinghy; that is all four rooms we checked out. Most of the rooms with sofa beds are very noisy so if you are sensitive downgrade... More 

Review collected in partnership with DoubleTree by Hilton

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