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DoubleTree by Hilton Hotel Los Angeles - Norwalk

Certificate of Excellence
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13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
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2X HHonors Points
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DoubleTree by Hilton Hotel Los Angeles - Norwalk
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DoubleTree by Hilton Hotel Los Angeles - Norwalk
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345 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is very noisy and guests are young couples with very noisy kids. Not suitable for work and a good nights sleep. Location is questionable also however good parking is available. Food and amenities are ok. Internet access is good.

Review collected in partnership with DoubleTree by Hilton

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Toronto
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hotel provides exceptional service at a competitive price. Although it is a little off the "beaten" path , I would strongly recommend this hotel. The staff was extremely attentive . the facilities were clean. the location is safe and quite. I am looking forward to my next visit!

Review collected in partnership with DoubleTree by Hilton

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WHITTIER, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

If you're in need of a reception venue, look no more. Norwalk Doubletree is the perfect place. Joanne DeMarco and the rest of the banquet staff will help make every aspect of your event beautiful and just what you want. Joanne has excellent taste in decorating and adds many special personal touches. She is absolutley WONDERFUL!

Review collected in partnership with DoubleTree by Hilton

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San Jose, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly both on arrival and check out. The room was spacious. The restaurant food was delicious and reasonably priced. The pool was clean and the hot tub delightful. We went for an event a couple miles away. Beware of I-5 construction, the exit was closed... but my GPS got me there no problem.

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I booked two rooms for 4 adults and 2 kids which had 2 king beds, but after complained about 2 adults and 2 kids, the staffs set up extra bed for the kids and I could not believe the customer service would do this and we loved it.

Review collected in partnership with DoubleTree by Hilton

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San Diego, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

You are guaranteed to have a great stay here! The food is great! The rooms are so quite and comfortable. The staff is very helpful. Plenty of parking and a great location. Starbucks on site. Valet parking. Breakfast is very expensive but worth it.

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter had swim meets nearby, so we always stay in this hotel. It offers breakfast, on-site restaurant, WiFi, free parking. To us, it is a very convenient location that bear a brand name that gives clean rooms all the time.

Review collected in partnership with DoubleTree by Hilton

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Norwalk, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Was attending an event at Embassy Suites in Downey, but couldn't get the State rate there. Was able to get it at Double Tree. This is a nice high-rise hotel that was clean, quiet, and had nice hotel staff.

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San Diego, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 22, 2015

Generally no accomidation if you need any assistance with mobility or carrying stuff. . Asked for assistance in getting a bag downstarirs and was asked "why i couldnt just do it myself". This was AFTER I explained I was on crutches. Asked if someone could help with breakfast (carrying plates" and received a o. Other DT Hilton prperties everyone is... More 

Review collected in partnership with DoubleTree by Hilton

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

I am so sorry to hear of your experience. This is not acceptable and does not keep with the spirit of service we provide on a regular basis. Be assured we will use this as a teaching moment and revisit the meaning of "hospitality" with the staff. Please know that your business is important to us and that we take... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 21, 2015

I stayed here tonight and had to write a review. Upon check in, I informed the front desk of my Hilton Diamond status and inquired about any available upgrades. A few pauses and clicks later to see which rooms were available revealed nothing. I'm left with an awkward remark, "the hotel is sold out." I've traveled for work for several... More 

Was this review helpful? Yes 1
DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

I am so sorry to hear that you were unable to be upgraded due to our sold out status that night. I assure you this property does appreciate your Hhonors status and makes every effort to make every accommodation and benefit available to you. This is expressed in our ranking of #9 in the nation and #1 in California for... More 

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