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All 8 Norwalk hotels

DoubleTree by Hilton Hotel Los Angeles - Norwalk

3.5 of 5 Hotel   |   13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
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Ranked #1 of 8 hotels in Norwalk
Certificate of Excellence 2013
A recent review
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207 people have reviewed this hotel

Traveler rating
    76
    75
    35
    12
    9
See reviews for
57
32
13
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great front desk staff , quiet room, super breakfast staff. We stayed for 10 days and eventually got to know the breakfast cook ,Douglas , he got to know us. After a while , he made me items off the breakfast bar menu. Yes , i tipped him but didn't have to do it. He is proud of and excellent... More

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San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

When I first arrived I was greeted by a friendly Heather who cheered me up completely. I was working all day, tired and ready for bed. The room was comfortable and soundproof (my favorite.) The restaurant staff was also very friendly the next morning. The host, Asia was attentive and prompt to seat me and the server, Edward was genuine... More

Was this review helpful? Yes 1
walnut creek, ca
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the weekend of my son's wedding (as did many of the out of town wedding guests). We thought the hotel, although an older property, was attractive inside and out, spotlessly clean with very comfortable rooms. Our room was on the side opposite the I-5 freeway, and was quiet. We have heard that others who were on... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
CareTeamManager, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

We are just thrilled to hear your feedback about our amazing Team Members. Our Team is sincere in our interactions with guests and as you noticed that makes all the difference. Thank you for your business! More

Gonzales, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel is located inside a cinema, restaurant and other structures. Not easily found. Hotel has many amenities and is comfortable. The area is quiet and set back which is a plus. Staff were professional and catered to our requests in a timely manner.

Review collected in partnership with DoubleTree by Hilton

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WHITTIER, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It was very easy to make the reservation without having to call, online the BEST! So me being very busy had no problem at all with that, & checking in & out was Great also...plus not to mention Great room & great rate!!!

Review collected in partnership with DoubleTree by Hilton

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CareTeamManager, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you for your amazing feedback! We truly appreciate you and look forward to seeing you again soon. More

Corona, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk staff were comforting and helpful. Bartenders were funny and attentive. The breakfast buffet was the most impressive of any that I've experienced. The level of customer service in the restaurant was two levels above what I expected.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CareTeamManager, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you for your feedback! We are so happy that you found in us what you were missing in your other travels. We are here for you and look forward to seeing you again soon. Thank you for your valued business. More

Ventura, California
1 review
4 of 5 stars Reviewed 4 weeks ago

Pleasant place to stay while in this area. Compared to other properties near Buena Park/Anaheim - this was refreshing. Definitely enjoyed the Breakfast. Fresh omelets made to order - with good ingredients. French Toast was moist - how about that! Staff were friendly and efficient. (When close to Buena Park/Anaheim - staff at hotels are seldom this nice. It was... More

Review collected in partnership with DoubleTree by Hilton

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a business trip a few days ago and was highly impressed with the quality of the service, especially in the bar & grill area. The staff was very attentive and prompt, and they all seemed like they genuinely cared about making my stay an enjoyable one. Normally, I hate traveling; but if every hotel staff treated... More

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CareTeamManager, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

It is true...our Team really does genuinely care for our guests. We are so happy that you were able to experience this first hand. Looking forward to welcoming you back again soon! More

Fort Worth, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel due to great online reviews and my familiarity with the Hilton/Double Tree brand. I was disappointed in the room. The hotel rooms are dated. The lobby is adequate as well as the bar area. The ONLY thing that made this experience bearable is that the staff was extremely nice and professional. Our saving grace is that... More

Review collected in partnership with DoubleTree by Hilton

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Powell, Wyoming
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Everyone working here was awesome. Kim, Daniel, Hoang, Edward and Joseph were all excellent bartenders. Everyone at the front desk was great and the service staff as well as the food in the restaurant were top notch.

Was this review helpful? Yes
CareTeamManager, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

We are so happy that you enjoyed your stay. Thank you for your feedback about our great Team. We will be sure to personally acknowledge these "Service Super Stars" for helping to make you feel so comfortable while staying with us. Looking forward to seeing you next time! More

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Additional Information about DoubleTree by Hilton Hotel Los Angeles - Norwalk

Also Known As:
Marriott Norwalk
Norwalk Marriott
Address: 13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
Phone Number:
Location: United States > California > Norwalk
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles - Norwalk 3.5*
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