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All 8 Norwalk hotels

DoubleTree by Hilton Hotel Los Angeles - Norwalk

3.5 of 5 Hotel   |   13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
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74%
Ranked #1 of 8 hotels in Norwalk
A recent review
5 of 5 stars reviewed 3 days ago
Michael A Stockbridge, United States
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  • Reviews (243)
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243 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Norwalk, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

air was too loud . room was clean. room was too small . the cost of the room was too high for the quality. I needed a good night sleep and could not get one due to the air. checked in too late and had kids so I did not change rooms. this survey sucks since it will not let... More

Review collected in partnership with DoubleTree by Hilton

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Stockbridge, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

A group was on a business trip and the Doubletree on Sycamore provided the best service possible, staff courteous, and amenities were top notch. By the way the breakfast was awesome with a large variety and after work social for HH members was a extra special bonus, although its only M-W.....

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Atlanta, GA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

No complementary 'fridges in rooms. Also, the TV channel selection was abysmal! Only about 10 channels, half were of the ESPN variety. Staff were nice and the restaurant pleasant. Location is safe. Apparently, I have to type in at least 200 characters before my review is accepted, so I'm adding some un-needed "fluff." Weather in area was great.

Review collected in partnership with DoubleTree by Hilton

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you for your feedback. We are excited to share with you that our TV channel selection is in the process of being increased in the next couple of months. If you should decide to stay with us again, and we sincerely hope you do, we wanted to share with you that our Jr. Suites all have a refrigerator and... More

Chula Vista, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Great location in a nice neighborhood. Close to freeways, restaurants, shopping, movie theatre and civic center within walking distance. This hotel is great for Business Travel. Good value in a nice location. The Wi-Fi connection was a hit or miss, though. Pool is a little small, just enough for a quick wade, but not for lap swimming. Option for a... More

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1 review
4 of 5 stars Reviewed 1 week ago

I always enjoy staying at this Hotel. However, I was a little disappointed upon check in. I asked the lady if any of my upgrades had gone through as she was already getting my room keys. And she just said no, we are quite booked. I don't think she would have said anything had I not asked. I never went... More

Review collected in partnership with DoubleTree by Hilton

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you for your loyalty to our property. We truly appreciate you and your business. Thank you also for taking the time to share your feedback about your recent stay with us. We sincerely consider feedback as a gift that allows us to provide additional training as well as to celebrate our successes. We look forward to seeing you again... More

San Diego, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel, from the surrounding area, does not look as inviting and comforable as it is . The hotel staff are very friendly and helpful. When something is not perfect, if you say something, they will fix it. Beds were comfortable, rooms clean and the pool area was nice even with the leaves from the trees and construction noise from... More

Review collected in partnership with DoubleTree by Hilton

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. We are just thrilled that you and your family had a such great stay with us. We look forward to welcoming you back again in the future. More

washington dc
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We have been at this hotel for the last 4 nights. It was great the first two. Then last night we returned to find no towels and face clothes. Unfortunately, we did not notice until this morning that we had no coffee as well. Tonight we returned to a room that had not been touched by the cleaning staff. We... More

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

We are so sorry to hear that you felt that your needs could not be met. Our goal is to always accommodate our guests and exceed expectations. We usually receive very positive comments about our staff however it appears we did not deliver this positive service to you and your husband and for this we are truly sorry. Please contact... More

Portland, Maine
Top Contributor
147 reviews 147 reviews
133 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is at a great location to I-5. I have stayed here in the past. There was construction at the on ramp when I went in Jan. 2014...so, I had to detour to get back on the interstate. I was on the 7th floor ... the water pressure was good ... the temperature was hot. The decor was nice... More

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Williamsburg, Virginia
Top Contributor
104 reviews 104 reviews
60 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a tough hotel to review. There were so many positives and negatives during my stay. The first night I got in quite late and so just put my bags in my room and went straight to the bar to eat. I ordered a steak medium rare, which came with mash and some veggies. The steak came out well... More

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Nomolos~ It was a pleasure speaking with you about your recent stay with us. We really do consider feedback a gift and have already used some of your feedback as training topics in order to improve our service, communication and hotel offerings. We look forward to seeing you again later this month. More

Arlington Heights, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Doubletree for one night for business. Since I was only there one night, I didn't have a chance to explore the are. The hotel is very clean, rooms are spacious and the staff very friendly and helpful. Free wifi and free parking. The lobby bar/restaurant was not overly expensive compared to some other hotels I've stayed... More

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Additional Information about DoubleTree by Hilton Hotel Los Angeles - Norwalk

Address: 13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
Phone Number:
Location: United States > California > Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles - Norwalk 3.5*
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Also Known As:
Marriott Norwalk
Norwalk Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
171

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