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DoubleTree by Hilton Hotel Los Angeles - Norwalk

Certificate of Excellence
3.5 of 5
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13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
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DoubleTree by Hilton Hotel Los Angeles - Norwalk
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Ranked #1 of 8 Hotels in Norwalk
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Lydia S Foresthill, United States
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331 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Foresthill, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I rested and slept so well. It was one of the quietest hotels I have been to. All the staff we came in contact with were very pleasant from the front desk to the restaurant. We didn't even see or hear housekeeping in the halls.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for a soccer tournament. The staff was extremely friendly and offered a high customer service value. Breakfast was very good along with 5 star service. Really made our stay enjoyable. Great Value! Watson Family

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Evans, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've been in this hotel several times and this is by far the worst room I have received. Room #227 no Wifi available, 2nd floor with big Air cooling machine out the the windows, quite noisy. Apart from this the hotel is in a good location and the services offered (aside from WiFi) are good.

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Cypress, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Customer service is the key here!!! This was our first time in California my wife wanted to visit LA for her birthday. We checked in and being new to the area the front desk staff gave us some suggested restaurants and places to visit. They were always very positive and accommodating to every need we had. As a HH gold... More 

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Sacramento, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My only concern is that I have to carry ice packs, which I use constantly in conjunction with an implanted medical device. Initially the desk clerk informed me that he would be unable to be of assistance; however, another employee stepped up and got things straightened out the situation. Not everyone is going to be perfect but having some there... More 

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SAN JOSE, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay at this hotel was just perfect. It was a mini vacation for me. THis hotel was nice and clean and quiet, exactly what I was looking for. Front desk William was very atentive and very professional and most of all welcoming. I am def booking this hotel on my next stay in July. Thank you, Mayra Sanchez#

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1 review
5 of 5 stars Reviewed 3 weeks ago

I had business in Norwalk so I chose to spend the night there for an early morning appt. Not the greatest vacation destination so I wasn't expecting much. I was very pleasantly surprised! Close to everything including next to a movie theater. I will definitely be going back.

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St. Louis, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff at this Double Tree Hilton was fantastic. Any time I had a need or concern, they were quick and professional to meet my needs. The hotel was very clean with beautiful decor. The only small drawback was the room was a little smaller than expected for the price. I stayed in the Jr. suite. To be honest, it... More 

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Richmond Hill, Ontario
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here first time for 3 nights at Room 720 facing the southwest direction overlooking I-5. Though a little noisy with the traffic, the room is comfortable and well maintained. Conveniently located near shopping area and other eateries. Hotel staff (front desk and restaurant) is warm, helpful and friendly. Buffet breakfast also offers good varieties even though it is not... More 

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NY, United States
2 reviews
4 of 5 stars Reviewed April 21, 2015

Nice hotel, beds are comfy hotel staff were good just wish that the coffee was free, expect to be questioned if you go for a cup of coffee, no freebees in that department. I usually stay at Hampton inn where the coffee is free as is the breakfast.

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