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All 8 Norwalk hotels

DoubleTree by Hilton Hotel Los Angeles - Norwalk

3.5 of 5 Hotel   |   13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
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74%
Ranked #1 of 8 hotels in Norwalk
A recent review
4 of 5 stars reviewed 1 week ago
Eulalia_3 Portland, Maine
  • Reviews (237)
  • Photos (81)
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237 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
washington dc
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been at this hotel for the last 4 nights. It was great the first two. Then last night we returned to find no towels and face clothes. Unfortunately, we did not notice until this morning that we had no coffee as well. Tonight we returned to a room that had not been touched by the cleaning staff. We... More

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

We are so sorry to hear that you felt that your needs could not be met. Our goal is to always accommodate our guests and exceed expectations. We usually receive very positive comments about our staff however it appears we did not deliver this positive service to you and your husband and for this we are truly sorry. Please contact... More

Portland, Maine
Top Contributor
144 reviews 144 reviews
130 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is at a great location to I-5. I have stayed here in the past. There was construction at the on ramp when I went in Jan. 2014...so, I had to detour to get back on the interstate. I was on the 7th floor ... the water pressure was good ... the temperature was hot. The decor was nice... More

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Williamsburg, Virginia
Top Contributor
101 reviews 101 reviews
57 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a tough hotel to review. There were so many positives and negatives during my stay. The first night I got in quite late and so just put my bags in my room and went straight to the bar to eat. I ordered a steak medium rare, which came with mash and some veggies. The steak came out well... More

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Nomolos~ It was a pleasure speaking with you about your recent stay with us. We really do consider feedback a gift and have already used some of your feedback as training topics in order to improve our service, communication and hotel offerings. We look forward to seeing you again later this month. More

Arlington Heights, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Doubletree for one night for business. Since I was only there one night, I didn't have a chance to explore the are. The hotel is very clean, rooms are spacious and the staff very friendly and helpful. Free wifi and free parking. The lobby bar/restaurant was not overly expensive compared to some other hotels I've stayed... More

Was this review helpful? Yes 1
Salt Lake City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay at the DoubleTree in Norwalk the staff was very friendly and accomodating. My room was clean, comfortable and quiet. It was in a nice are with things to do in close proximity. I enjoyed the continental breakfast and there was a good selection of food. I would definately stay again when in town for business or... More

Review collected in partnership with DoubleTree by Hilton

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DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you Tracey for your great response about your recent stay. We are so happy that you enjoyed our Hotel and look forward to seeing you again soon! More

Norwalk, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a comfortable and an affordable place to stay in LA than I would highly recommend Double Tree By Hilton. They provide excellent service with a really friends welcome. MY friends and I stayed for about 2 days and loved the service provided. Highly Recommend this place. :)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Thank you for the amazing feedback about your recent stay with us. We are thrilled that you were able to enjoy our Hotel and and our amazing team! More

Baltimore, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Four day stay, 2 1/2 days without hot water and no idea when it would be fixed. HVAC next to bed was almost as noisy as the freeway next to the hotel. The wait staff was very nice. The GM was absent and the Front Desk staff needed training. Paid for an eighth floor mini suite. Got a fourth floor... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

Steve, Thank you for sharing your feedback with our Hotel Manager during your recent stay with us. We were under the impression that we had resolved your concerns with satisfaction and we are so sorry to hear that this is not the case. We know how important a hot shower and good night’s sleep is and your comments have already... More

Debary, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel was nice and bed, pillows were comfortable, well priced and included breakfast in the rate I paid. Breakfast buffet was very good. Voucher for 1 drink and 1 bar menu item included with stay, had the sliders and was very good. Hotel staff very friendly. Bit out of the way since I was working Downtown LA. but would Stay... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

We are thrilled that you enjoyed your "first time stay" with us and look forward to seeing you again soon to hopefully to serve up some of our other delicious appetizers....such as our Mini Chicken Tacos...they are sooooooo delicious!!! More

Camarillo, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a couple of nights midweek here whole working in the area. The hotel is very nice. Clean and comfortable. Breakfast in the dining room was pretty good, and the room service was very good. Reasonable and the room service waiter was great. Friendly and prompt. Thanks for making a couple of days away from home comfortable. Only two hiccups,... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 5, 2014

Great place, staff is spot on. Pretty clean could users few upgrades but overall good. I am picky. Good central location. Close enough to airport. Movie theatre within walking distance, great way to get away and relax. Bar area is great and staff is spot on.

Was this review helpful? Yes
DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

It is true...our Team is really "spot on" when it comes to service and connecting with our guests. We are so happy that you were able to experience this first hand. Looking forward to welcoming you back again soon! More

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Additional Information about DoubleTree by Hilton Hotel Los Angeles - Norwalk

Address: 13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
Phone Number:
Location: United States > California > Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Los Angeles - Norwalk 3.5*
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Also Known As:
Marriott Norwalk
Norwalk Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
171

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