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DoubleTree by Hilton Hotel Los Angeles - Norwalk

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13111 Sycamore Drive, Norwalk, CA 90650 (Formerly Bluestone Hotel)
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2X HHonors Points
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1 room 1 adult
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DoubleTree by Hilton Hotel Los Angeles - Norwalk
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391 Reviews from our TripAdvisor Community

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Godvik - Norway
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Came in late evening after a 20 hour trip from Norway, and a silly GPS in the rental car from LAX. The hotel is a part of the Hilton, and as a member I have the free wifi in the room. The hotel is placed as convenient as it can be, cinema, Walmart, burgers all nearby. A short drive to... More 

Helpful?
Thank sah06
1 review
5 of 5 stars Reviewed 3 days ago NEW

Easily the best hotel I have stayed at - comfortable & spacious accommodations, good food and super staff. The staff was friendly, welcoming and helpful in all hotel areas- desk agents, restaurant (loved the Honors reception and the breakfast buffet) and maintenance (who tried to help repair my suitcase). Hotel could use some updating in the rooms (windows & decor)... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank E1279SRsandras
Orange County, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is my second time staying at this Double Tree and they never seem to fail me in anything. Marissa is very nice and helpful! housekeeping is there when you need them within minutes. The breakfast is great. Parking is free! There are also some place to eat near by along with a Theater! i would definitely recommend to stay... More 

Helpful?
Thank Gary H
Nashville, TN
Level Contributor
164 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here during the NYE holiday, got a descent rate on the room for it being the time of year and outside of LA. The hotel has a restaurant/bar in the lobby as well as snacks and sodas for sale by the check-in desk. There were a ton of parking spots available too. The rooms were nice and spacious. Ask... More 

Helpful?
Thank karri_f85
Cedar Rapids
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed January 5, 2016

Very nice hotel, comfortable rooms, with excellent customer service and food in the restaurant. Outback Restaurant next door for options as well as other nearby conveniences - AMC Theater, shopping, I-5 etc.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ChallengerCID
Cape Coral, Florida
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 5, 2016

This is a very nice hotel - one of the best Double Tree locations that I've stayed in. Staff were very friendly and helpful at check in. My room was large, clean and well appointed. There is a nice bar/café on-site.

Helpful?
Thank Bill L
Tucson, United States
1 review
5 of 5 stars Reviewed December 29, 2015

The staff was very knowledgeable and customer service oriented. Every time we entered the hotel the staff welcomed us back and told us to have a good day when we left. The wait staff went out of their way to make your meal pleasant and enjoyable. Even going so far as to make something extra for me when it was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joyce M
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 23, 2015

Double Tree by Hilton in Norwalk, Ca. is the place to stay when visiting the area. Every experience was great. From the digital check-in, to the check-out, with the front clerk making sure everything was satisfactory. I grew up near by and we will make this our home away from home from now on.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Larry M
norwalk, United States
1 review
1 of 5 stars Reviewed December 21, 2015

Service was horrible never coming again. My towels were dirty, the room was so noisy, the coffee machine was dirty. I had to replace it twice and there was a dead bug inside of it. I don't recommend this hotel, find another place to stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rocio I
DTCares, General Manager at DoubleTree by Hilton Hotel Los Angeles - Norwalk, responded to this review

I am so sorry to hear of your experience here. I assure you that what you experienced is not representative of the outstanding service we provide regularly. Thank you for your feedback. With feedback like this we can look deeper and improve. I do hope you give us a chance in the future to provide a true Doubletree Norwalk experience.... More 

scottsdale, United States
1 review
5 of 5 stars Reviewed December 18, 2015

one of my best experiences at any hotel we had very loud music next door and after one call to the night clerk he had security move them to another room it normally would take 3 to 4 calls to resolve this kind of problem.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ronald S
Questions? Get answers from hotel staff and past guests. Ask a question

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